Current Opportunities at Kontak Recruitment

• The Digital Marketing Administrator will work closely with the web development team to support the development and execution of digital marketing estate that houses seven online brands both website and mobile apps. The ideal candidate will be responsible for managing and implementing digital marketing initiatives to increase brand awareness, drive traffic and engagement, and ensure that the development team requirements are briefed in according to business priority. They will also work closely with the web development team and scrum master to align work deliverables

Educational Requirements:

• Grade 12
• Relevant Qualification
• 3-5 years experience

Key Responsibilities:

• Collaborate with the web development team to ensure that all website content is optimized for search engines and user experience.
• Ensuring that the business knows the arrangement of the Product Backlog, so that product value is maximized.
• To remove impediments to the progress of the Developers
• Creating mockups for requirements for signoff before landing into development
• Compiling reports on user acquisition 
• Liaising with Business for initial requirements
• Plan new features to be added (What & How)
• Define new layout & design
• Ascertain market research through google analytics to make informed decisions to the new sites
• Drawing up reports that gives business and instant view of websites and ranking
• Ensuring tags set up correctly
• Set up social media triggers for campaigns ( When needed)
• Maintaining all brand google business pages
• Updating of brand information
• Replying to students’ comments and handover to customer care
• Analyze current digital trends – setting up reports
• Managing lead traffic from social media to CRM
• Testing to ensure all social traffic is being pushed through
• Analyze and report on the performance of digital marketing campaigns, identifying areas for improvement and optimization.
• Co- Manage social media accounts with marketing, including creating and scheduling posts, engaging with followers, and tracking metrics.
• Work with the web development team to create digital content and other website assets that include digital marketing campaigns.
• Monitor and respond to stakeholder inquiries and feedback on social media and other digital channels.
• Stay up-to-date with the latest digital marketing trends, technologies, and best practices.

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Educational Requirements:

• Qualification in relevant field
• Previous teaching experience

Duties and Responsibilities:

• Teaching at Grade 12/High school level
• Prepare lesson plans according to CAPS
• Ensure marking of learner’s attendance register
• Ensure discipline always maintained
• Set formal and informal tasks according to caps
• Marking of all formal and informal tasks
• Record all assessments onto program of assessment
• Prepare schedules for reports
• Provide additional support for high-risk learners
• Attend workshops by the Department of Education
• Attend support programs provided by Department of Education and organization
• Invigilation for all examinations
• Member of events committee

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Educational Requirements:

• Qualification in relevant field
• Previous teaching experience

Duties and Responsibilities:

• Teaching at Grade 12/High school level
• Prepare lesson plans according to CAPS
• Ensure marking of learner’s attendance register
• Ensure discipline always maintained
• Set formal and informal tasks according to caps
• Marking of all formal and informal tasks
• Record all assessments onto program of assessment
• Prepare schedules for reports
• Provide additional support for high-risk learners
• Attend workshops by the Department of Education
• Attend support programs provided by Department of Education and organization
• Invigilation for all examinations
• Member of events committee

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Educational requirements:

• A Bachelor’s degree or preferable an Honours degree is required.
• A minimum of 5 years of experience in Academic Management in a tertiary environment is required.
• Computer literacy is essential especially in MS Outlook, MS Word and MS Excel.

Duties & Responsibilities:

• Liaise with Head Office and maintain academic and institutional compliance as prescribed in national legislation.
• Ensure that all the necessary systems, policies and procedures are in place and maintained to ensure that learning programs are conceptualised, developed and introduced in the higher education band. Oversee and facilitate all prescribed committee meetings as reflected in the Quality Assurance Manual.
• Register and comply with the relevant regulatory body instructions insofar as legislative requirements are concerned.
• Maintain all the academic processes, procedures and systems specified to ensure legislative accreditation is maintained.
• Develop external relationships with industry stakeholders to promote programs.
• Manage product development and oversee departmental budgets.
• Manage and oversee the activities of the different College Faculties.
• Manage examiner, moderator and marker database to ensure academic integrity and excellence.
• Manage all assessment processes and facilities.
• Assist the General Manager to ensure the financial viability of the College.
• Oversee and ensure successful examinations and assessments in the various programs offered by the applicable brand.
• Facilitate staff development and training.
• Provide academic leadership.
• Promote and facilitate research and development.

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• The ideal candidate would need to meet all minimum requirements including at least 4 year’s experience in logistics and warehouse control.

Minimum Requirements:

• Live within the surrounding area of Brakpan
• Valid driver’s license with own vehicle
• Completed Matric
• Able to effectively use Microsoft Office applications

Duties and Responsibilities: 

• Managing daily distribution planning and shipping of inventory
• Vehicle tracking and camera surveillance
• Monitor storeroom and warehouse material usage
• Coordinate warehousing and storeroom activities
• Stocktake

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Overview

• We are assisting our client in their search for a skilled and experienced Industrial Relations Officer to join their team. As an Industrial Relations Officer, you will play a vital role in managing employee relations, particularly with unions, and ensuring compliance with labour laws.
• This position requires excellent communication and negotiation skills, along with a willingness to travel extensively. Strong timekeeping abilities, attention to tight deadlines, and a sense of urgency are also crucial for success in this role.

Minimum Requirements:

• Relevant qualification in Industrial Relations, Human Resources, or a related field
• Previous experience in a similar role, preferably in a unionized environment
• Solid understanding of labour laws and regulations, particularly in managing CCMA cases
• Knowledge of HR practices, policies, and procedures
• Exceptional timekeeping skills and ability to work within tight deadlines
• Sense of urgency and ability to prioritize tasks effectively
• Willingness to travel extensively as required

Duties and Responsibilities:

• Manage CCMA cases, ensuring accurate and timely preparation of required documentation.
• Represent the company in CCMA hearings, maintaining strict adherence to labor laws.
• Maintain meticulous records of CCMA cases and provide regular updates to the management team.
• Stay up-to-date with labour laws and regulations, applying them to ensure compliance.
• Contribute to the development and implementation of effective HR practices, policies, and procedures.
• Guide the management team and employees on HR-related matters.
• Handle employee relations matters, including grievances, disputes, and disciplinary issues.
• Conduct thorough investigations, mediations, and negotiations to resolve conflicts effectively.
• Advise the management team on appropriate actions and facilitate clear communication between all parties involved.
• Serve as the primary point of contact between the company and labour unions.
• Engage in negotiations and discussions with union representatives, fostering positive relationships and addressing concerns.
• Actively participate in collective bargaining agreements and contract negotiations.
• Provide comprehensive HR administrative support, including managing employee records and processing documentation.

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• Our client is seeking an IT Support Engineer with experience providing end-user support, configuration, and deployment and who is skilled in sales to join an established IT services provider.
• This role does require one weekend per month on standby and offers a structured CTC that includes a fuel card, company cell phone, data package, contribution to medical aid and performance support bonus.

Minimum Requirements:

• End-user support
• VoIP
• Office and print applications
• Switches & Routers
• Wi-Fi access points
• Firewall and internet policies, security updates and accessibility
• Server Physical & Cloud on DHCP; DNS, AD, GP, VM
• Office Tenant 365 Profile and Access
• Device Performance & Remediation
• Network and Firewall configuration and deployment

Duties and Responsibilities: 

• Provide telephonic, remote & onsite support
• Accept, respond & resolve support requests
• Assist junior technical staff as a point of escalation
• Proactive monitor device performance, statuses
• Document client password & changes, site remediation
• Assessment of portfolio perspective IT requirements
• Design and present IT maintenance and repairs proposal
• Design, demo, and quote core competency products & services
• Collaborate efforts between clients, installers, account & line managers
• Research & development on new products and services.
• Achieve key performance indicators
• Achieve revenue budget and targets
• Attend training sessions as required to align and adopt technical skill requirements

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• An engineering solutions company that excels in delivering innovative and customized services across a wide range of industries is looking for a Civil Engineer Technician to join their Team.  They are a team of highly skilled professionals, with a commitment to excellence, and a customer-centric approach.  They are the preferred partner for clients seeking comprehensive engineering solutions tailored to their specific needs.

Minimum Requirements:

• A Diploma in Civil Engineering 
• Proven experience (3+ years), preferably in civil engineering or infrastructure projects.
• Computer literate
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to accurately record and interpret data
• Good problem-solving skills and the ability to analyze and interpret complex technical information.

Duties and Responsibilities:

• Conduct on-site inspections and assessments of civil engineering assets to evaluate their condition and identify potential issues or deficiencies.
• Utilize various inspection techniques, tools, and equipment to gather accurate data on asset condition, including visual inspections, measurements, and non-destructive testing.
• Record and document inspection findings, measurements, and observations in a systematic and organized manner.
• Collaborate with the engineering team to analyze collected data and assist in the development of comprehensive condition assessment reports.
• Identify and document any structural or operational deficiencies, deterioration, or safety concerns in the assets being assessed.
• Provide recommendations for maintenance, repair, or rehabilitation based on the assessed condition of assets.
• Maintain accurate and up-to-date records, databases, and documentation related to asset condition assessment activities

Vacancy Close Date: 25 May 2023

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Minimum Requirements:

• Matric with Mathematics and Accounting
• Relevant qualification/s or certifications
• A minimum of 3 years prior experience in a similar debtors’ function within a manufacturing environment is preferable
• Extensive knowledge of debtor process and debt collecting with a proven track record in debtors’ collections
• Hands-on knowledge of SAGE Evolution or similar accounting systems will be advantageous
• Computer literacy is essential (particularly Outlook, MS Excel, and Word)
• Excellent verbal and written communication skills with the ability to communicate at all levels
• Customer service orientation
• Excellent interpersonal skills to develop purposeful working relationships with a variety of stakeholders
• Detail-orientated
• Deadline-driven, with the ability to work independently and proactively
• Excellent organizational and administrative skills
• Proven ability to multi-task, work flexibly, prioritize and plan
• Commitment to confidentiality; Ability to accurately enter and manage sensitive data and confidential matters
• The requisite working hours are 07h00 – 17h00, Monday to Thursday and Friday 07h00 – 15h00
• Compulsory stock-take once a month.

Duties and Responsibilities:

• Full accounts receivable process 
• Collections:  Manage the full debtors’ collections process across all debtor categories according to company collections policies.
• Maintain full responsibility for all debtor collections
• Process credit notes with ensuring that all returns are accounted for.
• Distribution of monthly statements.
• working with Sales Teams for customer queries, returns, overdue payments
• Ensuring the POD audit list is accurate and updated on a daily business.
• Debtor reconciliations for past and current debtors.
• Manage debtor limits.
• Perform administration duties ensuring monthly deadlines are adhered to and collection targets are met, preparation of annual and monthly audit schedules, filing with handling queries from bank auditor.
• Credit Application Processing: Compiling paperwork/Trade References/Experian reports/Approval by director
• Updating customer profiles on Sage as requested/opening new accounts on the system
• Getting collection notes approved by the director for collection of returned goods
• Attending to email and telephonic queries and inquiries from customers and staff
• Legal aspects: Identify customers for handing over, issue demand letters and follow-ups and prepare legal files for handover to an attorney.
• Daily Cash Reconciliation
• Assist the FM on debtor-related matters.

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This role is responsible for delivering assigned projects on time, on budget, and within the agreed scope and quality levels, operating within the governance framework. The Project Manager interfaces with all project stakeholders and works closely with internal and external clients to consult on client requirements, expectation management, risk and issue management, and change management. The role directly supports company objectives and contributes to identifying, analyzing, and developing value-adding and robust solutions for current and prospective customers. It is crucial for the candidate to effectively align customer needs and solutions with organizational values, policies, and strategy to directly support sustainable and profitable business. Successful collaboration with global IT, operations teams, contractors, and other internal and external stakeholders is critical. The Project Manager carries out duties and responsibilities in accordance with the governance framework.

Minimum Requirements:

• Grade 12
• Post Graduate Diploma in Project Management or equivalent certification (Prince2 or PMBoK)
• Advanced computer literacy in MS Word, Excel, PowerPoint, Outlook, Microsoft Visio, and Microsoft Project
• Project Portfolio management software proficiency (e.g., Clarity, PPO)
• Minimum 8 years of project management experience in logistics and supply chain management, including WMS implementation
• Minimum 5 years of global experience managing project teams and executive stakeholders
• Minimum 3 years of warehouse and operational management experience with knowledge of best practices
• Minimum 5 years of leadership experience in project or operations role, including staff performance management and development
• Minimum 5 years of facilitation skills in leading diverse groups through planning and problem-solving activities
• Minimum 3 years of financial experience in budget development and management (CAPEX, OPEX, P&L's)
• Minimum 3 years of experience in supporting contract and service level development and negotiations
• Valid driver's license and own transport
• Ability to travel within Gauteng, South Africa, and internationally
• Excellent written and verbal communication skills
• Strong interpersonal skills, collaborative mindset, and ability to work in a team-based environment
• Effective problem-solving abilities
• Strong analytical and organizational skills
• Detail-oriented with a high work rate and commitment to quality
• Road Logistics, Import, and Exports Best Practice knowledge
• General business acumen and understanding of procurement principles, engineering economics, and fundamental accounting principles
• Extensive knowledge and experience in warehouse design, configuration, OHS, and legal compliance aligned with best practices
• Applied negotiation skills
• Applied risk management skills
• Supply Chain Management accreditation such as CSCP, SCOR-P, etc.
• Application software development experience with strong IT acumen (beneficial)

Duties and responsibilities:

• Application of project management tools and methodologies: Project Office (Clarity), AQ P Facilitation, Scheduling (Microsoft Projects), Product-based planning (Microsoft Visio), Service Request Management (Cherwell), Project Cost Management (SAP, Webcost)
• Creating a feasible plan aligned with goals, defining scope, estimating resources and time, monitoring progress, managing dependencies
• Completing projects on time and budget, coordinating phases and teams
• Assigning tasks, facilitating collaboration, conducting meetings, reallocating resources, evaluating team members
• Defining and maintaining project schedule
• Developing and managing budgets
• Delivering satisfactory results, maintaining communication
• Integrating change management, planning and delivering according to schedule
• Applying risk management principles, managing issues
• Analyzing expenditures and team performance, taking corrective measures
• Timely escalation of issues to executive sponsor
• Reporting according to defined structures and methods
• Developing and maintaining stakeholder relationships
• Assisting with contract development and negotiation
• Supporting supplier selection and management
• Preparing and facilitating meetings
• Ensuring disciplined project management processes
• Occasional local and international travel to support business objectives
• Loyalty, subject matter knowledge, positive relationships, flexibility, adherence to guidelines, disciplined work ethic, professional output, meeting KPIs, structured work, goal-oriented, team management

Vacancy Close Date: 25 May 2023

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• Industrial weighing systems company requires the expertise of a confident and client centric Sales Executive with strong new business and aftersales development experience.

Minimum Requirements:

• Completed grade 12
• 5 or more years sales experience, technical sales preferred

Duties and Responsibilities: 

• Responsible for the sales in the region as defines by the operations director
• Developing the sales and service market in the Kwa-Zulu Natal Region
• Quoting and securing new preventative maintenance contracts
• Promotion and sales of all products (technical training will be provided)
• Achieve the monthly turnover and profit margins agreed from time to time
• Directly manage all key relationships (service and sales) as allocated
• Provide feedback on marketing developments
• Provide feedback on competitor developments

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• This role aims to ensure efficiency and adherence to contracts in terms of client relations, operational performance, commercial and financial performance, people management and development, and continual improvement initiatives. The role requires managing operations in accordance with established standards, policies, and procedures, as well as cascading the organization's strategy, goals, and initiatives down to various operations.  Including providing support and actively participate in developing services and solutions that enhance offerings to the Automotive Industry.

Minimum Requirements:

• Grade 12
• Industrial Engineering or Supply Chain Management degree (Advantageous)
• MS Visio, MS Project, AutoCAD
• WMS advanced experience (SAP) – essential requirement
• 5+ years logistics experience, 3+ years in management positions
• People management skills (leadership, performance management, IR, people motivation, and development)
• Communication and conflict management skills
• Commercial and financial skills (budgeting, contract management, service level agreements)
• Problem-solving skills
• Business development experience (identifying new opportunities, client engagement, solution design and sales)
• Multi-functional role (working across diverse service segments and environments)
• Negotiation skills and relationship management (client and/or supplier) - added advantage
• Sound knowledge of operational processes - added advantage
• Operational experience and ability to work independently - added advantage
• Strong project management background - added advantage
• Knowledge of ERP/WMS/Systems Integration - beneficial

Duties and responsibilities:

• Full accountability and leadership for Automotive operations in Silverton
• Implementing initiatives and potential new client onboarding
• Meeting customer service level agreements (SLAs)
• Ensuring compliance of sites to DSV standards, including SHERQ requirements
• Retaining and growing business in the Automotive sector
• Leveraging operational synergies for enhanced competitiveness
• Addressing client needs and resolving issues for client satisfaction
• Applying contracts and service level agreements for stability and profitability
• Timely and accurate monthly invoicing and client payment management
• Handling GL and accounting queries
• Resolving claims and processing valid compensations
• Managing operational performance to meet targets and drive continuous improvement
• Facilitating internal stakeholder communication and meetings
• Analyzing failures and implementing corrective actions
• Performance measurement and management of the team
• Resolving IR issues and coaching team for client objectives
• Implementing IDPs and succession plans
• Driving training interventions to address skills gaps
• Consolidating and reporting monthly KPI dashboards and implementing corrective actions

Vacancy Close Date: 25 May 2023

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• As the manager of the contract logistics operation, your primary responsibility is to oversee all aspects of the operation to ensure its success. This includes managing daily costs to control expenses, ensuring that actual staff numbers do not exceed authorized levels and minimizing overtime. You will also be responsible for meeting contractual obligations and consistently achieving service level agreements (SLAs) with clients. Building credibility and trust with clients is crucial, as you aim to foster satisfied clients who choose to renew their contracts with the company. Another important aspect of your role is to cultivate a skilled, motivated, and productive staff with a low turnover rate. Finally, you will be responsible for ensuring compliance with all relevant regulations, including health, safety, and environmental (HSE) standards, as well as quality management systems (QMS), maintaining a state of compliance at all times.

Minimum Requirements:

• Grade 12
• 3-year Logistics, Engineering, or Supply Chain Management degree/diploma OR 3-5 years of relevant industry experience
• Advanced computer literacy (MS Suite)
• Proficient in Excel/PowerPoint for data management and reporting
• Experience in Redprairie (Cargowrite) advantageous
• 3-5 years' experience with Warehouse Management System or ERP system
• In-depth knowledge of Inbound, Stock Management, Outbound/Order Fulfilment, Return processes, Packaging, facility housekeeping (5S), and batch/expiry control
• Expertise in Stock Management, including audits, SKU maintenance, consolidation, slotting, space utilization, pick-face replenishment, batch/serial number management, expiry management, variance measurement, investigation, and alignment
• Effective problem-solving, root cause analysis, and implementation of corrective/preventative measures
• Proficient in managerial functions: planning, organizing, leading, controlling, monitoring
• Strong communication skills (written and verbal) to meet customer expectations
• Ensuring compliance with policies, regulations, work instructions, maintenance schedule, and local authority requirements
• Ability to handle stress, conflict, and work under pressure
• SHERQ knowledge and experience (ISO 9001, 14001, 18001)
• HR and IR skills for leading, training, measuring performance, and managing subordinates
• Retail experience and understanding advantageous
• Project management experience advantageous
• High emotional intelligence (EQ)
• Effective leadership skills
• Proven track record of excellent client relationships
• Experience in system enhancement
• Strong team involvement
• Deadline driven and self-motivated
• Strong attention to detail
• Long-term planning ability
• Negotiation and conflict management skills

Duties and responsibilities:

• Consistently achieve or exceed EBIT targets
• Ensure high level of training and safety awareness on site
• Drive monthly cost reviews and reduction efforts
• Control costs and recover expenses through accurate and timely invoicing
• Maintain operational performance and contractual compliance
• Maintain frequent and effective communication with clients
• Address client queries and provide feedback within 24 hours
• Maintain accurate and high-quality internal and external reporting
• Identify and implement productivity and cost-saving improvements
• Effectively manage Quality Management Systems (ISO)
• Keep Corrective and Preventative Action reports up to date
• Maintain facility, equipment, and systems for safety and business continuity
• Performance manage and lead the team with adherence to policies and regulations
• Conduct regular communication sessions with management and supervision
• Ensure effective succession planning and training
• Drive culture of operational excellence and workplace organization
• Implement staff recognition program
• Ensure adherence to DSV Site Rules and safety practices
• Manage inbound processes, batch and serial number controls
• Implement FIFO and FEFO picking processes
• Maintain accurate Master Data for SKU management
• Monitor and address stock shortages and excess inventory
• Control security and prevent loss or theft of inventory
• Manage quarantined and damaged stock
• Audit inventory processes for proper coverage
• Maintain timely processing of virtual locations within WMS
• Address and action serious and recurring inventory issues

Vacancy Close Date: 25 May 2023
 

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• The main purpose of this role is the end-to-end testing of all the company’s in-house applications as part of the SDLC process prior to deployment to Production Environment.  This includes functional, regression, integration testing with client IT teams as well as UAT with the relevant stakeholders.

Minimum Requirements:

• Grade 12
• BSc. Degree or 3-year Diploma minimum in IT (Software Development) 
• Minimum 3 years testing experience
• Customer Service, including Effective customer engagement
• Experience in Software Testing Tools – JIRA/X-ray or similar
• Understanding/testing of Web services (SOAP and API); Service Oriented Architecture
• Testing via Applications UI and/or SOAP UI
• MS SQL – Query writing, reporting
• Experience in a logistics/distribution company
• Experience in support of production systems would be advantageous
• ISEB ISTQB Advanced certificate in software testing
• Understanding of Microsoft C#
• Adhering to agreed deadlines
• Assertiveness, combined with patience and tolerance, Pro-active problem solver, showing initiative
• Must apply excellent communication & problem-solving skills.
• Attention to detail and adherence to processes is critical

Duties and responsibilities:

• Create test plans and test cases for projects and change requests off BRS and technical specification documents.
• Peer review test documents
• Test all systems using a combination of test techniques (white box, black box, functional, data, integration, regression, load etc.)
• Test for data seeding through databases for end to end testing
• Assist internal and external customers with End to End integration testing
• Partake in UAT with relevant stakeholders when needed
• Defects logging, retesting and closure in JIRA/XRay software package
• Test progress reporting in JIRA/Xray software package
• Contributes to the continuous improvement of the Test process and methodologies
• Contributes to the quality center of excellence

Vacancy Close Date: 25 May 2023

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• The primary objective of this position is to address several key factors to ensure success. This includes maintaining stringent control over daily costs, ensuring that the actual workforce does not exceed authorized limits, and minimizing overtime. Another crucial aspect is consistently meeting contractual obligations and service level agreements (SLAs) to foster a strong reputation and trust among clients. By establishing credibility and delivering satisfactory results, the company aims to encourage clients to renew their contracts. Additionally, it is essential to cultivate a highly skilled, motivated, and productive workforce with minimal staff turnover. Lastly, strict adherence to compliance requirements, encompassing health, safety, and environmental (HSE) protocols, as well as quality management systems (QMS), is imperative to ensure continuous adherence to regulations.

Minimum Requirements:

• Grade 12
• 3-year Logistics, Engineering, or Supply Chain Management degree or equivalent diploma OR
• 3-5 years minimum relevant experience in the industry with in-depth experience in all job-related requirements listed
• 3-5 years of experience and effective working knowledge of a Warehouse Management System or ERP system
• Proficient in Excel/PowerPoint for data management and reporting
• Experience in Redprairie (Cargowrite)
• Advanced computer literacy
• Extensive knowledge and hands-on skills in Inbound, Stock Management, Outbound/Order Fulfilment, Return processes, Packaging, facility housekeeping (5S), batch and expiry control
• Stock Management: Audits, SKU Master maintenance, SKU Consolidation, Slotting, Space Utilization, Density Measurement, Pick-face Replenishment Strategies, Batch and Serial Number Management, Expiry management, variance measurement, investigation, and alignment
• Effective Root Cause Analysis, Problem Solving, and implementation of Corrective and Preventative Measures
• Managerial functions: Planning, Organizing, Leading, Controlling, Monitoring
• Effective communication (written and verbal) to manage internal and external customer expectations
• Ensuring full site compliance with DSV Policies, Regulations, Work Instructions, Maintenance Schedule, and Local Authority requirements
• Stress and Conflict Management, including effective techniques for managing conflict and working under pressure
• SHERQ: Internal measurement and auditing of site processes for Health and Safety, environment, and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001, and 18001
• HR and IR: Effective leadership, training, performance measurement, and management of subordinates. Intermediate knowledge of Industrial Relations and Processes
• Added Advantages: Retail experience & understanding, Project management experience, High EQ, Effective leadership skills, Excellent client relationship history, System enhancement experience, Team involvement, Deadline Driven, Self-Motivator, Ability to work under pressure, Strong attention to detail, Ability to plan long term, Negotiation and conflict management skills.

Duties and responsibilities:

• Consistently achieve or exceed EBIT targets
• Ensure high level of training and safety awareness on site to avoid safety incidents
• Drive monthly cost reviews, tracking, and trend measurement to reduce costs
• Control costs and recover expenses through accurate and timely invoicing
• Maintain operational performance and contractual compliance to achieve SLA & KPI's
• Maintain frequent and effective communication with clients
• Address client queries and provide feedback within 24 hours
• Maintain accurate internal and external reporting
• Identify and implement productivity and cost-saving improvements
• Manage Quality Management Systems (ISO) in accordance with company policies
• Keep Corrective and Preventative Action reports up to date
• Maintain audit readiness and pass ISO, Ops Assessments, and TAPA audits
• Maintain facility, equipment, and systems for safety and business continuity
• Effectively manage and lead the team with adherence to site rules and regulations
• Ensure regular communication with management and supervision
• Implement effective succession planning
• Drive culture of Ops Excellence and maintain workplace standards
• Implement a staff recognition program
• Ensure adherence to site rules, OHSA, and good safety practices
• Optimize the utilization and maintenance of MHE (Material Handling Equipment)
• Ensure accurate and complete inbound processes for inventory identification and putaway
• Implement batch and serial number controls
• Ensure correct FIFO and FEFO picking
• Maintain up-to-date Master Data for all SKU's
• Monitor and address stock shortages and high inventory levels
• Control security over inventory to prevent loss or theft
• Manage quarantined and damaged stock
• Audit inventory processes in operations and administration
• Maintain timely processing of virtual locations within WMS
• Address serious and recurring inventory issues through CAPA actions

Vacancy Close Date: 25 May 2023

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• This innovative brand offers a diverse range of high-quality makeup and accessories, is looking for a Customer Sales and Service Agent to join their Team. They provide a seamless shopping experience, prioritizing customer satisfaction. With a strong brand presence and reliable products, they aim to be a trusted destination for stylish makeup needs.

Minimum Requirements:

• Matric
• Driver’s license and own reliable transport
• Call Centre experience
• Excellent communication and writing skills (Dealing with clients from the UK and USA)
• Online chat experience required
• Ability to multitask and handle email responses and assist with written queries
• Online chats / queries to be responded to
• Provide professional customer service & assist with all written communication
• Customer-focused, and polite
• Admin skills / computer literate / competent with typically used MS Office 365 applications
• Deliver excellent customer service with enthusiasm, professional courtesy, efficiency and accuracy
• Be able to work UK work times (Later start time but will be working into early evenings to match the UK work times)
• Be able to work Saturdays 9:00am to 1:00pm.

Duties and Responsibilities:

• Respond to customer inquiries and provide accurate and timely information about products, services, and promotions.
• Process customer orders, payments, and returns efficiently and accurately.
• Assist customers in navigating the company's website and online ordering system.
• Address and resolve customer complaints or issues in a professional and empathetic manner.
• Proactively identify opportunities to upsell or cross-sell products and services to customers.
• Maintain a comprehensive knowledge of the company's products, features, and benefits to provide personalized recommendations and assistance to customers.
• Handle customer interactions through various communication channels, including phone, email, and social media.
• Collaborate with internal teams to resolve complex customer issues or escalate them as necessary.
• Stay updated on industry trends, market conditions, and competitor offerings to provide informed recommendations to customers.
• Ensure accurate and thorough documentation of customer interactions and transactions in the CRM system.
• Continuously seek opportunities to improve the customer experience
• Adhere to company policies, procedures, and ethical standards while delivering exceptional customer service.
• Keep abreast of changes in products, services, and policies to provide accurate and up-to-date information to customers.
• Continuously enhance product knowledge through training sessions and self-study.
• Maintain a positive and professional attitude when dealing with customers, colleagues, and other stakeholders.
• Act as a brand ambassador, promoting the company's values and reputation in all customer interactions.
• Contribute to a collaborative and supportive team environment, sharing knowledge and best practices with colleagues.
• Adapt to changing priorities and handle multiple tasks efficiently in a fast-paced work environment.

Vacancy Close Date: 25 May 2023

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• The Programme Administrator is responsible for all the administrative tasks associated with the NATED programmes that are offered at the campus. Aligned to policies and procedures, the Programme Administrator provides both administrative and functional support to the campus lecturer Programme Coordinators to ensure quality programme delivery at campus and a quality student administrative service and experience

Requirements:

• National Diploma in office management or relevant qualification
• Minimum 1 -2 years’ experience as Office administrator specifically within a tertiary academic environment or experience as an assessor
• Experience in role of a Programme Administrator is beneficial
• Typing speed of 25 wpm
• Computer literate MS Outlook, MS Word and MS Excel

Main purpose:

• To assist the faculty HODs with administration duties
• Compiling of monthly reports and newsletters
• Compiling all documentation for site visits
• Email and telephone programme assistance to campuses and franchises
• Other academic administration as the need arises
• Assisting each faculty head daily with various tasks of the day/week
• Giving programme assistance to campuses via email and telephone
• Generating exams to and from campuses
• Liaise with book suppliers etc
• Editing of SOPs ( Standard operations procedures)
• Editing of booklists
• Editing of manuals and typing of studying guides
• Assisting with events on campus
• Weekly student attendance register updating manually on ICAS
• Capturing marks on the mark sheet template and on ICAS
• Issuing DOE results
• Dealing with student complaints
• Assisting with printing of assignments, test and exams
• Invigilating when needed
• Stock control for stationery and textbooks issues out to academic and admin staff
• Compiling monthly reports and newsletters at the end of each semester
• Assessing academic files and issuing evaluation reports
• Compiling all documentation for site visits
• Handling claims and payments
• Hosting PACS (Programming advisory committees)
• Capturing assessment marks
• Updating student records
• ICAS update on risk students
• Daily academic administration

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• Aligned to the Institutions vision and strategy, the Academic Manager (Operations) provides academic administrative leadership and accountability for all academic administrative tasks in the assessment department, which include interalia, management and support of academic administration, assessment, certification, and graduation processes. Responsible for managing and support heads of faculties, with the operational delivery of programmes, material and assessment management and development of integrated quality assurance at campus level. Academic Manager has a sound understanding of learner management systems, particularly Moodle. This role requires preferably an academic who has the relevant background, at least 5 years’ experience in an academic administration.

Educational Requirements:

• PhD or Doctorate preferred but a minimum of a master’s degree.
• At least five years at Senior Management level in higher education
• At least three years high-level Academic Operational experience
• A proven teaching and research portfolio with curriculum development and assessment design experience.
• Experience in dealing with regulatory affairs and academic quality assurance processes within a higher education environment

Duties and Responsibilities:

• Management and support of academic operations
• Registration
• Assessment
• Certification
• Graduation
• Learner management system
• Academic year planning
• Assessment process
• Academic leadership and quality assurance of programmes and programme management
• Management of assessments and moderations
• Strategic input for faculty and programme development
• Governance policies and processes
• Faculty academic staffing approvals

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• Our client is well known in all households for their quality products. They are currently sourcing a receptionist with excellent communication skills and over-the-counter sales exposure.

Minimum Requirements:

• Completed Matric
• Able to work effectively on Microsoft Office
• Valid driver’s license with own vehicle
• Able to work under pressure

Duties and Responsibilities:

• Answering switchboard, transferring calls & taking messages
• Receiving clients
• Over-the-counter depot sales
• Daily Cash up of Sales
• Sorting & filing of invoices

Application closing date: 25 May 2023

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• Our client is well known in all households for their quality products. They are currently sourcing a half-day Order and Sales Clerk to join their team.

Minimum Requirements:

• Completed Matric
• Valid drivers license and own vehicle
• Able to use Microsoft Office
• Able to take and follow instruction
• Work under pressure
• Able to communicate effectively
• Able to work from 08:00 – 13:00, daily

Duties and Responsibilities: 

• Capturing orders telephonically
• Processing data
• Liaising with customers and sales reps

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• The ideal candidate should have the ability to build rapport easily and establish strong relationships with their portfolio of clients, including senior executives with a minimum of 4 years experience in the field. 

Minimum Requirements:

• Relevant qualifications in either accounting, legal, finance and auditing
• Minimum of 4 years of experience in B-BBEE Verification Experience
• Own vehicle and valid driver's license non-negotiable
• Excellent skills in Excel
• Basic understanding of company law and understanding of accounting systems

Duties and Responsibilities:

• Conducting BBBEE verifications for companies in compliance with the Department of Trade and Industry's BBBEE Codes of Good Practice, sector codes, and the company’s verification methodology. BBBEE verification shares similarities with financial audits, necessitating keen attention to detail, analytical skills, and a solid understanding of financial statements.
• Independently conducting kick-off meetings and fostering strong relationships with clients.
• Interpreting, verifying, and effectively communicating all aspects of the BBBEE scorecard, excluding complex ownership structures.
• Preparing comprehensive verification files to a high standard and concluding on the results.
• Delivering presentations to audiences of up to 8 people.
• Addressing objections and adeptly responding to challenging questions.
• Managing conflict situations professionally and tactfully.
• Providing knowledgeable assistance to clients regarding all BEE-related verification and implementation inquiries.

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• Our Client a multi-national company is a diversified investment and holdings group with interests in multiple industries, including renewable energy, real estate, finance, mining, fintech and technology. It focuses on identifying opportunities for growth and expansion in emerging markets, with a presence in various regions around the world. The company aims to create value through strategic investments, partnerships, and acquisitions.

Minimum Requirements:

• Relevant Diploma or Degree
• Background in Law and Finance
• Previous experience as a Personal Assistant or Executive Secretary preferred
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask and prioritize workload
• High level of attention to detail
• Proficient in Microsoft Office suite
• Ability to maintain confidentiality and exercise discretion
• Strong interpersonal skills with the ability to work effectively with colleagues at all levels

Duties and Responsibilities:

• Manage the diary of the MD and CEO, scheduling appointments and meetings as required
• Draft and prepare documents, reports, and presentations for the MD and CEO
• Prepare and circulate agendas, minutes and other related documents for meetings
• Handle phone calls, emails, and other correspondence on behalf of the MD and CEO
• Arrange travel and accommodation for the MD and CEO
• Perform administrative duties such as filing, scanning, and printing
• Maintain a professional and organized office environment
• Provide support to other departments and team members as required

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Minimum Requirements:

• Bachelor's degree in business, marketing, or a related field
• Minimum 5-10 years of experience in Sales, Distribution, and Logistics.
• Extensive experience Managing a team.
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Proven track record of achieving sales targets.
• Familiarity with renewable energy and solar industries is preferred.
• Ability to work independently and as part of a team.
• Strong leadership and management skills

Duties and Responsibilities:

• Develop and implement sales strategies to drive new business growth.
• Manage and lead a team of sales representatives.
• Identify new market opportunities and potential clients.
• Build and maintain strong relationships with clients and partners.
• Monitor sales performance and adjust strategies as needed.
• Develop and maintain a deep understanding of the industry, including trends, competitors, and customer needs.
• Coordinate with the marketing team to ensure alignment of sales and marketing strategies.
• Develop and present sales reports to senior management.
• Attending industry events and conferences to represent the company and network with potential clients and partners.

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• As the HR Business Partner, you will be responsible for delivering exceptional value-added services and HR support to the management and employees of the assigned business units.
• You will serve as the initial point of contact for the business, ensuring the seamless implementation of the HR strategy across client areas, and actively promoting HR initiatives while strictly adhering to Group and Education HR policies and guidelines.
• In this role, you will act as a trusted liaison between the business and HR centers of excellence, providing comprehensive support for a wide range of HR activities and day-to-day operational work.

Minimum Requirements:

• Relevant qualification or Bachelor’s Degree in Human Resources or a related field.
• Exemplary problem-solving and decision-making abilities, facilitating the effective resolution of complex HR challenges.
• Display utmost professionalism and discretion when handling confidential and sensitive information
• Proficiency in HR software and systems, with a strong aptitude for leveraging technology to streamline HR processes
• Understanding of HR legislative requirements and the ability to apply relevant qualifications in the work environment (LRA, BCEA, EE, SD)

Duties and Responsibilities:

• Collaborate closely with the senior management team (SMT) and people managers of respective business units through regular meetings to gain deep insights into business directions and talent needs.
• Provide exceptional support to the HR team, ensuring smooth operation of HR activities.
• Assist in aligning local HR policies and procedures with Group policies and procedures, fostering consistency and compliance.
• Facilitate the successful roll-out of the performance and development cycle by delivering training and coaching to all people managers within your area of responsibility.
• Support the development and execution of the employment equity (EE) plan, ensuring seamless alignment with the business strategy and meticulous execution of all initiatives in the EE plan.
• Employ effective recruitment methodologies to ensure timely and successful fulfilment of vacancies. Stay abreast of recruitment trends in the market and proactively identify critical and scarce skills, devising appropriate plans.
• Collaborate with the learning and development manager to conduct thorough analyses of training needs within your area of responsibility and subsequently develop and implement targeted training programs.
• Regularly review and update each position's organizational charts and job descriptions, ensuring accuracy and clarity.
• Develop contracts, HR policies, and reports, meticulously adhering to deadlines. Submit Conflict of Interest (COI) Declarations within the stipulated timeframe and promptly inform Compliance about any revisions.

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• A well-established company is looking for an Internal Sales Rep to join their Team. The company specializes in offering top quality textile fastening solutions to the textile and associated industries.  They are strategically positioned in three locations across the country: KwaZulu-Natal, Gauteng, and the Western Cape. 

Minimum Requirements:

• Matric
• Minimum 3 years internal sales experience
• Sage Evolution experience
• Works well under pressure
• Excellent communication skills
• Be able to prioritize work load

Duties and Responsibilities:

• Receive customer orders inquiries via email or telephone
• Co-ordinate and provide quotations, product / service information.
• Process sales orders and co-ordinate the dispatch and administration of products/ service sold
• Receive, manage or escalate customers queries related to the sale of the company’s products / services
• Maintain sales and records of sales performance.
• Identify sales leads and escalate them to external sales staff
• Maintain client databases by providing courtesy calls to existing customers advising them on existing and new products.
• Excellent organizational and administrative skills
• Excellent communicational skills
• Growing sales focus
• Assisting walk in customers
• Capturing of orders
• Keeping up with product and service information and updates
• Processing of customer quotes received telephonically and via email
• Processing of customer orders
• Attending to online queries
• Create outstanding order list for sales representative advising on delivery dates
• Capture credit notes on Sage evolution
• Provide pricing of products to new and existing customers
• Conducting research and cold calling new customers
• Collection notes to be complied and sent to debtors’ clerk
• Run sales orders, check available stock and inventory

Vacancy Close Date: 20 May 2023

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To undertake lecturing duties and the associated functions of preparation, assessment, moderation, and curriculum development.
Minimum Requirements:

• One qualification level higher than the subject matter being taught.
• Management and teaching in tertiary academic/education environment.
• At least 3-year industry or lecturing experience (lecturing experience preferred).
• MS Office literate.
• Strong knowledge of subject matter combined with broad subject background enabling contributions to teaching programmes.

Duties and Responsibilities:

• Academic Material Development.
• Research and develop new topics, programs, and program materials including online resources.
• Liaise and support students with academic-related challenges.
• Present online lectures to students.
• Manage and train adjunct faculty members to set and mark formative and summative assessments.
• Academic Administration.
• Perform administrative tasks and research related to programmes.
• Collaborate in meetings with academic team members and adjunct faculty members as required by management.
• Maintain a practical understanding of service standards and quality improvement initiatives relevant to faculty and College.
• Deliver work according to standards by engaging in personal and professional development.

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Minimum Requirements:

• Finance related Degree preferred
• 3 or more years’ experience in a similar role having dealt with contract and revenue management

Duties and Responsibilities: 

• Utilise the ERP system to generate contracts that align with the agreed-upon terms of client contracts
• Precisely generate sales invoices in various currencies, both for recurring and once off payments
• Assume responsibility for revenue-related month-end tasks and ensure revenue recognition is consistent with GAAP guidelines
• Follow up with clients on overdue invoices and payment requests
• Compile reports for management that detail debt status, projected payment dates, and other relevant KPIs
• Proactively collaborate with Account Managers to address client concerns and prevent payment delays
• Support cash flow projections by analysing clients' payment histories
• Report on monthly revenue fluctuations

Application closing date: 31 May 2023

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• The ideal candidate would have current or previous experience in the travel and tourism industry with an approachable personality, strong English communication skills and the ability to work independently and in a team.  

Duties and Responsibilities: 

• Generating and servicing leads
• Building brand awareness
• Sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing and management
• Understanding and promoting company programs
• Regular follow-ups with qualified leads through phone, email, and meetings
• Maintaining CRM records
• Answering client questions and inquiries
• Consultative approach, present solutions to potential clients
• Establish, develop, and maintain positive client relationships
• Supply management with periodic reporting on the status of leads, current clients, feedback, problems, and interests.
• Meet KPIs and sales targets as set by management.
• Any other ad hoc duties as requested by Management.

Application closing date:19 May 2023

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• The successful candidate will be responsible for resolving first and 2nd line IT issues, reviewing the IT Helpdesk and addressing escalated calls, and ensuring customer satisfaction and continuous service delivery. Additionally, the role involves escalating unresolved issues to the proper level 3 support team. The ideal candidate will have strong IT knowledge and skills and be able to apply good governance principles when installing equipment.

Minimum Requirements:

• IT Tertiary qualification (Degree/Diploma in a relevant field will be an advantage)
• MS Qualification
• Matric / Grade 12 / National Senior Certificate
• At least 2 years experience as a Mid-level IT support technician
• Preferably, working in an IT company servicing more than one IT environment
• Strong customer service skills
• Experience with Microsoft Operating Systems
• Experience with VMWare/Hyper V/Office 365 Servers
• Networking skills including WAN/LAN and wireless backups
• Advanced troubleshooting skills
• Hardware installation, remote troubleshooting, and remote support expertise

Duties and Responsibilities: 

• Loading new equipment to correct specifications using checklists (or creating checklists if not supplied) in a timely manner, communicating progress, resolving any issues and handing over new equipment.
• Regularly reviewing the Call Centre throughout the day, resolving 1st and 2nd line tickets, escalating tickets to 3rd line.
• Maintaining customer IT environment with good governance.
• Ensuring daily backups run correctly and running monthly restores to test backup integrity.
• Ensuring customer environment is regularly patched and updated for operating system, antivirus, and other requirements.
• Meeting reporting requirements for customer sites, such as monthly reports, backup reports, AV reports, and other reports as required by the customer within the specified time frames.

Application closing date: 19 May 2023
 

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• Ideally, applicants should have a minimum of 7 years of experience at least 2 years at a 3rd line level, experience in Cloud Computing, IT Environment Management, Change Control, Governance and Ticket handling.   

Minimum Requirements:

• Certifications such as MCP, MCSE, MCSA, CCNA, CCNP, CISSP, CISM will be preferred
• 5 years’ experience as a Mid-level IT Support Technician
• 2 years’ experience as a Senior IT Support Technician
• Preferably, experience working in an IT company servicing more than one IT environment

Duties and Responsibilities: 
Cloud computing, Office365, Active Directory, Server deployment and maintenance, backup deployment

• Loading new equipment to specific standards, ensuring software is correctly installed and licensed, and communicating progress to stakeholders.
• New equipment handed over to the appropriate person with a signed checklist, and any issues must be addressed promptly.
• Adherence to customer processes and involvement in designing new technology environments with a focus on cloud computing.
• Managing the transition to Office365 and cloud computing for new and existing clients.

Helpdesk management and 3rd line support

• Regularly reviewing the Helpdesk, answering third-line support calls within procedural deadlines, and resolving them promptly. Communication with end-users is important, and calls should only be closed once the user is satisfied with the resolution. Follow-up is necessary to ensure the timely closure of open calls, and communication back to the customer is required. If mid-level IT support technicians are unavailable, the job requires handling and resolving 1st and 2nd line support calls. Additionally, logging all work and calls completed on the Help Desk is necessary for tracking and reporting purposes.

IT Environment Maintenance

• Maintaining the IT server environment through regular maintenance, timely handling of server issues, and clear communication with customers. Backup maintenance is also a key responsibility, including daily review of backup reports, immediate reporting of issues to management, and monthly backup restores to ensure successful operation. Loading servers correctly using provided checklists, managing cloud computing and O365 environments, and addressing equipment and environment escalations.
• Firewall maintenance and monitoring are also essential, as is ensuring customer environments are regularly patched and updated. Producing reports as required is necessary for keeping stakeholders informed.

Checklists

• Develop checklists and procedures for customer equipment installations and ensure they are signed off by relevant stakeholders before implementation. The checklists should be maintained throughout the year to ensure their validity, and any improvements should be communicated to the line manager.

Change Control

• Instituting a change control process in the customer environment and ensuring that it is used whenever changes are made. The process involves filling in a detailed change control form, obtaining sign-off from relevant stakeholders, conducting the change while monitoring it, and reporting back on its success or failure. Recording the success or failure and noting mitigating factors is also important. Creating a knowledge tree repository from successful and failed changes is also necessary for future use and reference.

Application closing date: 19 May 2023

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• As the Telephony Support Network Engineer, you will be responsible for providing technical support to clients who use telephony systems such as Mitel, Voicegate, Sophos, Mikrotik, Netgear, Fortinet and Cisco.  This support will include diagnosing and resolving technical voice and data services, ensuring that telephony systems are fully functional.

Minimum Requirements:

• CompTIA N+ / CompTIA A+ / CompTIA Sec +
• VOIP
• Product specific network and security (Cisco Meraki, Sophos and Fortinet)

Desirable qualifications

• Information Technology Diploma/Degree
• CCNA/CCNP (Cisco)
• JNCIA (Juniper)
• NSE 4 (Fortinet)
• MCTNA (Mikrotik)
• MCSE (Microsoft Certified Systems Engineer)

Duties and Responsibilities: 

• Provide Technical support, including troubleshooting hardware and software issues related to systems such as Mitel, Voicegate, Sophos, Fortinet, Mikrotik, Netgrear, Cisco etc.
• Perform diagnostics and analyse network related issues, identifying root cause, diagnosing hardware and software issues, providing a concise explanation of issue to clients.
• Monitoring of telephony networks, identifying potential issues, addressing them, and keeping the networks running by performing regular maintenance.
• Ensuring positive communication with clients, to ensure their needs are understood, solutions are provided, and technical issues are explained in a clear, understandable manner.

Application closing date: 19 May 2023

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Minimum Requirements:

• Own Car and valid Drivers 
• Degree educated or equivalent experience
• At least 2 years’ experience in a buying role with ambient food buying experience
• Continuous Improvement Experience required
• Contract Management Experience required
• Strong people management skills
• Strong business communication verbal and written
• Able to work with attention to detail
• IT Skilled across Microsoft Platforms or similar, WMS and or similar management platforms
• Trustworthy
• Expertise in managing suppliers and best practices
• Proven ability to implement process improvement initiatives
• Emotionally mature
• Experienced in front face customer experience
• Able to guide and mentor individuals, resolve conflict
• Ability to cope with and handle variable workload

Duties and Responsibilities:

• Own delivery of food, drink, and boutique items for the company's retail section
• Develop and grow product buying and help build policies and procedures for buying and systems
• Manage range profitability and stock holding, run suppliers, and drive profitability
• Ensure compliance with technical and systemic requirements for all products
• Analyze suppliers' welfare and productivity data to optimize their supply
• Monitor and optimize KPI metrics to contribute to customer satisfaction and business growth
• Audit processes and work with relevant teams to improve process and cost efficiencies
• Liaise with internal and external customers, manage queries, and ensure contractual requirements are met
• Ensure compliance with health & safety, food safety, and customs and excise regulations for all purchased products
• Be prepared to work flexible hours and handle out-of-hours escalation

Vacancy Close Date: 25 May 2023