Industrial Relations Officer (JB3121) at Kontak Recruitment

Overview

• We are assisting our client in their search for a skilled and experienced Industrial Relations Officer to join their team. As an Industrial Relations Officer, you will play a vital role in managing employee relations, particularly with unions, and ensuring compliance with labour laws.
• This position requires excellent communication and negotiation skills, along with a willingness to travel extensively. Strong timekeeping abilities, attention to tight deadlines, and a sense of urgency are also crucial for success in this role.

Minimum Requirements:

• Relevant qualification in Industrial Relations, Human Resources, or a related field
• Previous experience in a similar role, preferably in a unionized environment
• Solid understanding of labour laws and regulations, particularly in managing CCMA cases
• Knowledge of HR practices, policies, and procedures
• Exceptional timekeeping skills and ability to work within tight deadlines
• Sense of urgency and ability to prioritize tasks effectively
• Willingness to travel extensively as required

Duties and Responsibilities:

• Manage CCMA cases, ensuring accurate and timely preparation of required documentation.
• Represent the company in CCMA hearings, maintaining strict adherence to labor laws.
• Maintain meticulous records of CCMA cases and provide regular updates to the management team.
• Stay up-to-date with labour laws and regulations, applying them to ensure compliance.
• Contribute to the development and implementation of effective HR practices, policies, and procedures.
• Guide the management team and employees on HR-related matters.
• Handle employee relations matters, including grievances, disputes, and disciplinary issues.
• Conduct thorough investigations, mediations, and negotiations to resolve conflicts effectively.
• Advise the management team on appropriate actions and facilitate clear communication between all parties involved.
• Serve as the primary point of contact between the company and labour unions.
• Engage in negotiations and discussions with union representatives, fostering positive relationships and addressing concerns.
• Actively participate in collective bargaining agreements and contract negotiations.
• Provide comprehensive HR administrative support, including managing employee records and processing documentation.