Fresh Jobs at Standard Bank Group

JOB DESCRIPTION

To lead the investigation of illegal and fraudulent cases by setting monitoring systems and managing security threats identified through trend analysis. To drive a culture of operational excellence through managing the Fraud and Disputes Analyst Team by guiding and coaching them on rigorous fraud investigations to protect clients and the bank from the risk of increased fraud losses and disputes and preserving the business' reputation.

QUALIFICATIONS

• Degree Risk Management or relatable qualification

Experience Required

• Financial Crime Risk Management
• 5-7 years Extensive experience in a leadership role in fraud or similar environment.
• Comprehensive knowledge of transactional systems, processes and procedures in the industry. Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking.
• Financial Crime Risk Management
• 1-2 years ability to manage and lead people in order to deliver high levels of operational excellence and customer service.

ADDITIONAL INFORMATION

Behavioural Competencies

• Providing Insights
• Examining Information
• Making Decisions
• Directing People
• Resolving Conflict

Technical Competencies

• Written Communication
• Fraud Investigation
• Risk Awareness
• Fraud Detection & Management
• Data Management (Administration)

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JOB DESCRIPTION

We are recruiting for Universal Bankers in Johannesburg to engage customers and take demand via Voice Branch Contact Centre; for any banking matters ranging from product questions to customer account activities (opening accounts, statements, debit order information, etc.).  Form an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (i.e. FAIS and NCA) parameters.

• Engages with customers to understand what matters to the customer, uses data to support the needs analysis process and deliver against those demands.
• Identify demand generation opportunities while conversing with customers and proactively upsell/cross-sell products.
• Drives customer service excellence to add value and contribute to the overall profitability of the branch.
• Participates in specific campaigns and marketing activities as required.
• Proactively promotes the use of multiple channels to customers including mobile banking, internet banking and other non-physical branch channels.
• Understands the risks associated with the customer demand and adheres to all risk and compliance requirements when executing on demand.
• Manages the risks associated with new accounts and mandates by adhering to risk and compliance requirements.
• Collaborates with the team and adopts new methods within the work.

QUALIFICATIONS

• Matric coupled with a completed FAIS qualification (at least NQF Level 5)
• RE 5 - advantageous
• 2 - 3 years' customer service experience in banking/insurance/financial services/client services environment
• 1 year experience in sales

ADDITIONAL INFORMATION

Behavioural Competencies:

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies:

• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)
• Producing Output

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JOB DESCRIPTION

Provides all the required guidance and support in order to enable the financial planners to provide SBFC approved solutions effectively to customers using the 6 steps of financial planning process and in adherence to regulatory and SBG policies. Ensures that the financial planners attend all the required training interventions (e.g., FAIS, KYC, product knowledge, risk and compliance, etc.

QUALIFICATIONS

Minimum Qualification

• B.Comm Finance / Legal degree
• Certified Financial Planner / Wealth management certificate
• 120 credits or Qualification aligned with FAIS and FSCA  requirements
• RE 1 Certificate : Key Individual

Experience

• 5 to 8 years managing a team of Financial Planners/Wealth Planners

ADDITIONAL INFORMATION

Behavioural Competencies

• Negotiating
• Accurately interpreting data
• Implementing procedure
• Understanding regulations

Technical Competencies

• Computer literate
• Understanding appropriate verbal communication
• Telephone etiquecy 

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JOB DESCRIPTION

This role contributes to the overall business development strategy and will develop and execute on  the distribution support model for Melville Douglas. The role will be responsible for crafting and driving the implementation of a tailored distribution support model for the business unit. It will ensure that the unit’s product offerings are fully supported and accurately positioned within the bank’s distribution channels and IFAs, in line with their client requirements and aligned to their value propositions.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: Post Graduate Degree
Field of Study: Business Studies 
Other Minimum Qualifications, Certifications or Professional Memberships: BCom or equivalent would be required. CFP® would be an advantage.

Experience Required

• Wealth Management
• Minimum of 7 Years of extensive experience in the following: Investment products and related target markets, market segmentation strategies, multi-management and collective investment schemes, sales environments including experience in marketing campaigns, analyzing data and presenting salient details and an understanding product profitability. 

ADDITIONAL INFORMATION

Behavioral Competencies:

• Developing Strategies
• Providing Insights
• Convincing People
• Articulating Information
• Interacting with People

Technical Competencies : 

• Sales Planning and Reporting
• Statistical and Mathematical Analysis
• Client Servicing
• Product Development
• Risk Awareness

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JOB DESCRIPTION

To provide direction on the implementation of non-financial risk management to the respective functional business areas supported. Act as a trusted non-financial risk management business partner that equips business with the tools to mitigate non-financial risks. This role is in our Finance and Value Management Business Unit.

QUALIFICATIONS

Qualifications:

• Professional qualification and/or significant experience in Risk Management, Accounting, Finance or Audit
• Certifications such as CPA, CFA, ACA, or IIA

Knowledge and Experience:

• 5-7  years Solid Operational Risk Management or Enterprise Risk Management experience 
• The role requires a seasoned professional with both sound Risk knowledge and good financial knowledge. The successful incumbent will have  profound knowledge of the full dimensions of the risk field but specific focus on non-financial risks. Regulatory environment savvy, a proven track record in large scale and high-level leadership and capable of influencing seasoned leaders as well as employees and regulators. As an influential leader has the capacity to maneuver through the landscape of relevant decision makers in industry and drive change.
• The successful incumbet will have sound operational risk and finance knowledge and skills with an inquisitive mindset, strategic thinker, problem solver, ability to navigate through ambiguity, excellent communication skills and influencer.

ADDITIONAL INFORMATION

Knowledge/Technical Skills/Expertise:

Evaluating Risk Management Effectiveness

• The ability to determine if risk management and control measures are achieving the desired results and mitigating risks at the expected level.

Evaluation of Internal Controls

• The ability to analyse process controls for effectiveness from a design and implementation perspective.

Financial Acumen

• Knowledge and understanding of costing, budgeting and finance concepts and the understanding and application of related processes and procedures.

Promote Good Governance, Risk & Control

• The ability to assess governance and control frameworks against the appropriate risk appetite and enhance the risk management culture in line with the organisational objectives.

Quality Orientation

• The ability to promote and maintain high standards of quality at work.

Risk Acceptance

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JOB DESCRIPTION

To develop, maintain and manage the implementation of the GSD Advisory and Reporting Framework, covering group-wide Advisory and Reporting Services on FS matters, pertaining to all products and services offered anywhere in the Group, as well as legal agreements entered into by the Group, across all jurisdictions. This to ensure that business is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage, and to enable the Group's competitive advantage.

QUALIFICATIONS

• Degree in Risk Management

Experience Required:

• 5-7 years in Financial Crime Risk Management
• The role requires a leader seasoned and expert in Compliance with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Regulatory environment savvy, a proven track record in influencing seasoned leaders and employees across multiple countries and business areas to effectively implement compliance frameworks.
• 5-7 years in Regulatory Engagement
• FS and TF advisory, controls implementation and operations. International FS and TF laws, regulations and guidance. Risk and control frameworks. International trade services business.

ADDITIONAL INFORMATION

Competencies:

• Exploring Possibilities
• Developing Strategies
• Providing Insights
• Developing Expertise
• Interpreting Data
• Convincing People
• Establishing Rapport
• Making Decisions
• Directing People
• Empowering Individuals
• Embracing Change
• Risk Management
• Strategic Planning and Reporting

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JOB DESCRIPTION

To sell products in the outbound contact centre in accordance with the business needs.
To facilitate the development of customer loyalty through customer management and to consistently portray a professional image.

QUALIFICATIONS

• Completed Matric
• Regulatory Examaination
• Fais accredited 
• NQF 5 FAIS Accredited Qualification

Experience

• 1 year sales experience / contact centre experience
• 1 - 2 years Long Term Insurance Experience
• Insurance sales experience 

ADDITIONAL INFORMATION

Behavioural Competencies

• Good verbal & written communication
• Pays attention to detail
• Diplomatic, able to handle pressure/conflict
• Results-orientated ( target driven across all KRAs)
• Good numerical ability

Technical Competencies

• Computer literacy
• Sales skills
• Risk management ability

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JOB DESCRIPTION

The SBGS learnership program will provide exposure to broker operations, the equity investment industry (sales, portfolio management, client experience and equities research) and trading. The candidate will have exposure to our digital transformation and platform business model change initiatives.

The workplace training will provide excellent foundation for candidates wanting to grow within the investment industry in future roles such as trading and digital client experience

QUALIFICATIONS

Minimum Requirements:

The candidate must:

• Be a South African Citizen
• Be between the ages of 18 and 30
• Be able to speak, read and write English

Have completed one of the following qualifications:

• Actuarial Science
• Applied Sciences
• Computer Science
• Data Science
• Engineering
• Mathematics
• Statistics
• Mcom & Mphil
• Quantitative Management
• Advanced Analytics
• Be computer literate
• Not be permanently employed
• Not be studying at any other institution
• Not be registered on any other learnership or internship

ADDITIONAL INFORMATION

Learnership Details:

Start Date:   01 April 2023

End Date:   31 March 2024

Location:    Johannesburg

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JOB DESCRIPTION

Develop fully functional applications across all platforms that are in line with current technologies and standards and publish them to the relevant platform to enhance the functioning and experience of employees.  Develop specifications that support the design, coding, building, assembling, configuring, implementation, testing, data conversion as well as documentation and enhancements for the team and users of solutions.  Software Development primarily on C#, Web and back-end development using latest javascript frameworks primarily Angular, RESTFul Web API Development.  Setup CI processes and deployment packs and conduct/participate in reviews of specifications.  Train/provide information to production support on how to support the system and knowledge sharing through demos, wiki and any other mechanism.  SOLID, TDD and BDD practices, develop technical support documentation with agreed standards, evaluate and review programming methods & tools as well as provide guidance and assistance to colleagues in any aspect of program design, creation, testing and documentation.

QUALIFICATIONS

Qualifications:

• BSc (Computer Science or Information Systems) and/or any other IT related qualification.

Experience:

• 8-10 years development experience, 2-3 years web development using JavaScript frameworks.
• 5-7 years Devops on-premises and in the Cloud at an enterprise level.
• AWS / Azure Certification; Docker; Kubernetes; Continuous Integration/Deployment/Delivery toolsets; Monitoring toolsets; C#; Html; Css; JavaScript; Angular; SQL (relational databases).

ADDITIONAL INFORMATION

Behavioural Competencies

• Resolving Conflict
• Upholding Standards
• Pursuing Goals
• Understanding People
• Articulating Information

Technical Competencies

• IT Development
• IT Applications
• Automated Unit Testing
• Data Integrity

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JOB DESCRIPTION

To develop, embed and provide guidance on the advisory sales process to SBFC in line with the general code of conduct. To oversee the resolution of all internal and external complaints (ombudsman, internal, FAIS, etc.). To ensure the monitoring and provision of assurance on the adequacy of processes and procedures across SBFC.

QUALIFICATIONS

Minimum Qualification

• Degree in Business Commerce
• Legal degree would also be considered. 
• Post graduate Diploma in Financial Planning would be advantageous

Experience

• 5 - 7 Years Experience in the Financial Planning industry, Operational Risk and Compliance.
• The Financial Planning Process as prescribed by the Financial Planning Institute, FAIS, FICA.
• Experience in legal matters an advantage

ADDITIONAL INFORMATION

Behavioural Competencies

• Negotiating
• Accurately interpreting data
• Implementing procedure
• Understanding and adhering to regulations and compliance

Technical Competencies

• Knowledge of financial planning systems and SBFC systems
• Manage internal relationships with SBFC, Wealth, PBB SA, Group Internal Audit, Compliance, Regulatory Services
• Engages regarding all advisory, monitoring and complaint matters.

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JOB DESCRIPTION

Provides all the required guidance and support in order to enable the financial planners to provide SBFC approved solutions effectively to customers using the 6 steps of financial planning process and in adherence to regulatory and SBG policies. Ensures that the financial planners attend all the required training interventions (e.g., FAIS, KYC, product knowledge, risk and compliance, etc.

QUALIFICATIONS

Minimum Qualification

• B.Comm Finance / Legal degree
• Certified Financial Planner / Wealth management certificate
• 120 credits or Qualification aligned with FAIS and FSCA  requirements
• RE 1 Certificate : Key Individual

Experience

• 5 to 8 years managing a team of Financial Planners/Wealth Planners

ADDITIONAL INFORMATION

Behavioural Competencies

• Negotiating
• Accurately interpreting data
• Implementing procedure
• Understanding regulations

Technical Competencies

• Computer literate
• Understanding appropriate verbal communication
• Telephone etiquecy 

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JOB DESCRIPTION

Facilitate all Compliance training for all staff within the BCC Tech Governance, Risk and Control Function to ensure compliance. Provide training and mentoring to analysts on screening techniques, internal systems, products and Sanctions policy and regulations. Lead and drive the sanctions screening framework and processes across the Country Technology and Operations Portfolio to ensure standardisation and identify operational efficiencies. Assume custodianship of a sustainable technology risk management capability, influencing, guiding, and putting in place BCC Technology minimum standards within the respective BU. Provide strategic advice and subject matter expertise to business executives to embed enterprise risk management practices and foster and grow a risk management culture in the respective Technology Practices, Centers of Excellence, and portfolios within the BU. Direct and guide the reviews conducted by the various teams and provide assurance regarding the design and operating effectiveness of controls such as BCC Technology standards to address Technology risks within the BU. Implement directives and strategies in BU and provide assurance that these align with and adhere to the BCC Tech Risk Management Standard and Group Risk policies and frameworks. Lead the annual review and implementation of adherence to the BU to ensure alignment to the Group standards. Develop and review the Risk and Control Self Assessments, Key Risk Indicators and Monthly Risk Logs within the respective BU to ensure accurate reporting. Lead the implementation and monitoring of Group Non-Financial Risk Management policies and minimum requirements for BU. Monitor and enforce standards and controls in adherence to legislative requirements, policies and procedures within the BU to prevent losses and audit failures. Coordinate various forums and meetings related to Governance, Risk & Conduct activities, including risk analysis and development of business continuity plans, disaster recovery strategies, and processes and plans in support of the Portfolio Heads / CIOs to ensure adherence to legislation and regulatory requirements within BU. Analyse and identify any risks and provide advice to management, relevant committees and employees across BU. In order to effectively manage risk and compliance issues. Facilitate evaluation of all risk types and ensure appropriate responses aligned to the group policies and requirements for each of the risk types as prescribed by the risk type heads in order to safeguard the reputational risk of the Bank and ensure adherence to the minimum requirements. Lead the consistent and effective implementation of the Group's Risk Management framework, policies, procedures and minimum standards across the BU. Provide subject matter expertise to CIO, managers and staff to embed risk management practices, implement BU standards, and foster and grow a risk management culture in the respective BU. Actively drive effective risk management by engaging and influencing CIO, managers and staff to embrace a risk-aware culture and implement and adhere to the minimum standards. Applying, adhering to and contributing to the BU Governance standards to ensure consistency across the Group. Establish appropriate governing bodies, mandates, and any other requirements to ensure that the BU function is appropriately governed. Assume accountability to manage committee operations including scheduling, collation and distribution of committee papers and recording and distribution of minutes, actions, resolutions and decisions in order to ensure effective governance. Coordinate and lead regulatory engagements for the BU. Coordinate and lead contributions to country governing bodies outside of the BU.

QUALIFICATIONS

• A post graduate degree in business commerce / risk management / legal qualification is a minimum requirement for this role.
• CISA, CISM, CGEIT, CA(SA) certification

Experience Required

• 8-10 years - Proven experience in audit, assurance and risk management.  Experience in identifying, mitigating and tracking risks and country specific regulatory requirements, and findings recommendations reporting and assurance governance reporting. Experience in assessing and giving opinion on veracity of risk assessments and adherence to technology standards.
• 8-10 years - The role requires a seasoned individual with a thorough understanding of the regulatory environment as well as the basic principles and objectives of the Bank and the associated risks with specific focus on non-finacial risk, Basel II, Regulatory requirements, e.g. money laundering control (FICA, Code of Banking Practice, FAIS, etc.).  The role requires operational experience in foreign exchange and expertise of AML and Sanctions regulations.
• 8-10 years - Proven experience in IT management activities including IT Portfolio delivery planning, investment control and risk identification and management, regulation of statutory reporting, monitoring and managing the required software and hardware licenses.

ADDITIONAL INFORMATION

Behavioural Competencies

• Convincing People
• Directing People
• Documenting Facts
• Making Decisions
• Developing Expertise

Technical Competencies

• IT Knowledge
• IT Risk Management
• IT Systems
• Promote Good Governance, Risk & Control
• Quality Assurance

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JOB DESCRIPTION

To source and analyze data as input into broader VAF (including Africa regions) business requirements. This includes assisting with IT data and reporting related requirements and liaising with IT to inform data and reporting development requirements for VAF.

QUALIFICATIONS

Minimum Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Information Studies
• Other Minimum Qualifications, Certifications or Professional Memberships: BSc Comp Science, B.Com Informatics, Certificate in a programming language or cloud computing

Experience Required

• Technology
• Minimum 4 Years experience in  business analysis and reporting. Experience in report building and MIS analysis. Exposure to data warehousing and extraction. Experience in matching business requirements into appropriate data and reporting. 
• Non Negotiables: SQL skills & experience  and BI Solutioning skills & experience (PowerBI)

ADDITIONAL INFORMATION

Behavioural Competencies:

• Exploring Possibilities
• Developing Strategies
• Providing Insights
• Adopting Practical Approaches
• Developing Expertise

Technical Competencies:

• Use of Process Design Tools and Systems
• Change Management
• Business Acumen 
• Business Process Design
• Project Management 

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JOB DESCRIPTION

To fulfil and execute client demand for an assigned portfolio of high net worth accounts providing optimal service and support, while coordinating all Standard Bank products, services and resources, thereby enabling the achievement of defined revenue targets and client satisfaction, within applicable risk and governance parameters.

QUALIFICATIONS

• Minimum qualification: Degree in Finance and Accounting or Business Commerce
• Completion of FAIS regulatory exams
• 3 - 4 years experience banking experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards. Experience of working in a similar mid-office environment or operations would be preferred. 
• 3-4 years experience in a client facing environment fulfilling client demand (credit/banking/operations), with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients.

ADDITIONAL INFORMATION

Behavioural Competencies 

• Exploring Possibilities
• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Interacting with People

Technical Competencies

• Customer Understanding
• Product Knowledge
• Banking Process and Procedures
• Client Knowledge
• Client Servicing

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JOB DESCRIPTION

This great opportunity is available to candidates that that are passionate about developing skills in understanding the importance of Risk within the banking industry. This learnership will be designed to help you gain both theoretical knowledge and practical work experience in key roles within Gauteng Province Risk Execution Teams.

The work experience will   focus on providing the foundational knowledge of all risk aspects of the business and the importance of helping bankers do business the right way as per the laid down legislations & policies. You will also have an opportunity to engage with senior stakeholders and work in teams. At the end of the learnership you will have a better understanding of the key role that the Risk capability plays within the business.

QUALIFICATIONS

• Completed Tertiary Qualification in any Risk related field (Degree or Diploma)
• Must be a South African Citizen
• Must be between the ages of 18 and 30
• Not be registered on any other learnership
• Not be studying at any other institution

ADDITIONAL INFORMATION

Additional information

Start Date:  1 April 2023
Duration:     12 Months (Fixed Term Contract)
Learner Stipend:  R8000 per month plus Student Medical Aid

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JOB DESCRIPTION

This great opportunity is available to candidates that that are passionate about developing skills in understanding the Operations Capability within Gauteng Province . This learnership will be designed to help you gain both theoretical knowledge and practical work experience in key roles within Provincial and the broader Operations Teams. 

The work experience will   focus on all operation capabilities which enable the province to deliver its key critical goals. You will also have an opportunity to engage with senior stakeholders and work in teams. At the end of the learnership you will have a better understanding of the key role that the operations capability plays within the business.

QUALIFICATIONS

• Completed Tertiary Qualification in any financial or technology related field (Degree or Diploma)
• Must be a South African Citizen
• Must be between the ages of 18 and 30
• Not be registered on any other learnership
• Not be studying at any other institution

ADDITIONAL INFORMATION

Additional information

Start Date: 1 April 2023
Duration:    12 Months (Fixed Term Contract)
Learner Stipend:  R6500 per month plus Student Medical Aid

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JOB DESCRIPTION

To draft and negotiate moderately complex, bespoke legal agreements. To provide a comprehensive legal advisory service to multiple business areas, and to identify, manage and mitigate legal risks in respect of relevant bank products and services; in accordance with the legal entity mandate and regulatory requirements. To act as counsel to the Bank in multiple party negotiations.

QUALIFICATIONS

Minimum QualificationsType of Qualification: Post Graduate Degree

Field of Study: Legal

Experience Required

• Legal
• Macro Generic
• Experience Required: 5-7 years
• Proven experience in the provision of legal advice, drafting, vetting, review, dissemination and/or negotiation, with at least 5 years' experience within the legal and/or financial and/or corporate/commercial sectors. Identification and mitigation of legal risk. At least 3 years' people management experience (not necessarily direct reports), where applicable.

ADDITIONAL INFORMATION

Competencies:

• Providing Insights
• Examining Information
• Documenting Facts
• Articulating Information
• Interacting with People
• Establishing Rapport
• Showing Composure
• Team Working
• Meeting Timescales
• Upholding Standards
• Verbal Communication
• Contract Management
• Legal Drafting
• Legal Knowledge
• Legal Advisory & Interpretation
• Legal Research
• Financial Industry Regulatory Framework
• Operational Planning
• Managing Tasks
• Checking Details

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 JOB DESCRIPTION

To ensure that quality assurance evaluations are conducted across all Internal Channels and Retentions areas in VAF internally, analysing of trends/patterns, conducting root cause analysis, mentoring on areas of concern and providing recommendations for improvement to relevant business units and to prevent re - occurrence and sustain continuous improvement.

QUALIFICATIONS

• Experience of Quality Assurance and Service Monitoring is preferable
• Experience in Coaching/Training is recommended
• Experience in data analysis or research would be an advantage
• Computer literacy (MS Office) essential at intermediate level
• People management experience

ADDITIONAL INFORMATION

• Adopting practical solutions with an emphasis on learning by doing.
• Aid effective problem solving and requires being effective at probing and analysing situations efficiently and accurately
• Working well in a team. 

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JOB DESCRIPTION

Support in providing infrastructure, tools and frameworks used to deliver end-to-end solutions to business problems. Build scalable infrastructure for supporting the delivery of business insights from raw data sources with a focus on collecting, managing, analysing, visualising data and developing analytical solutions.

QUALIFICATIONS

• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a
  variety of databases.
• Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience with AWS cloud services: EC2, EMR, RDS, Redshift.
• Strong analytic skills related to working with unstructured datasets.

ADDITIONAL INFORMATION

• Adopting practical solutions with an emphasis on learning by doing.
• Effectively expressing ideas and concerns, giving presentations, explaining things to others as well as showing confidence in the interaction with other people, both strangers and acquaintances alike.
• Careful checking and confirmation of details in a task.