Fresh Vacancies at The Prestige Cosmetics Group

Purpose of the Role

• Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

go to method of application »

Purpose of the Role

• The core purpose of the Finance Manager is to manage the full finance function of the business unit by providing excellent service to stakeholders and ensuring that there are sound financial controls in place, pro-active risk management and to provide accurate, reliable and trusted information/financial reporting to the business to enable sound business decisions.

KEY RESPONSIBILITIES

Budget and Financial Management

• Prepare monthly management accounts and ensure that all financial reports are collated timeously and accurately
• Analyse financial data, project future trends to prepare financial forecasts and conduct reviews and reconciliations continuously to evaluate possible risk.
• Manage and report on the working capital and cash of the business to ensure that cash is optimized in the business
• Ensure a robust control environment around the finances of the business unit, with the regular reconciliation of accounting records
• Lead the overhead and cost control of the business unit
• Ensure that all deliverables are prepared accurately, and all deadlines are adhered to for the annual company audit
• Facilitate annual budget process by providing guidelines, evaluating feedback from business and presenting reports and strategic initiatives to executive management
• Apply financial tools to prepare budgets in line with the business plan to achieve business objectives. Evaluate and take corrective action where required.
• Conduct financial feasibility studies on new business opportunities with existing brands, new brands, new channels, new markets or new openings
• Project management of special projects including setting objectives, deadlines, financial models, implementation & follow through

Process Improvement and Efficiency

• Benchmark financial key performance areas and business processes against Group standards and industry best practices.
• Continuously challenge the status quo to ensure business sustainability.
• Identify and report on trends and out of line situations to establish and recommend business resolution based on analysis and evaluation.
• Keep abreast of current and new changes within the finance industry to ensure compliance.
• Ensure adherence to the required corporate governance standards and contribute to the development, update and implementation of policies and procedures where required.

Business Solution Generation

• Advise and recommend business solutions based on appropriate analysis and evaluation.
• Provide professional financial support to the business in terms of project viability, insightful financial reporting, internal advice and implementation of sound financial policies
• Optimize performance through the implementation of best operating practices within financial accounting areas of control.
• Highlight relevant out of line situations - initiate actions and recommend corrective action to the relevant stakeholders.
• Facilitate recommendations/suggestions on business development initiatives and ensure alignment to business needs (current and future)

Business Relationship Management and Networking

• Recommend and advise stakeholders on best practice and Group Finance methodologies.
• Optimize the business operations effectiveness by partnering with the business and the various Outsource Clients.
• Identify retail related opportunities based on appropriate analysis and evaluation and advise or recommend relevant solutions. 

Requirements/qualifications

• Accounting Degree or equivalent required
• Registrations to recognised professional body would be advantageous
• Minimum 5-year staff management experience
• Working experience on MS Office required
• Previous knowledge working on Syspro would be advantageous

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Purpose of the Role

• Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

go to method of application »

Purpose of the Role

• Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

go to method of application »

Purpose of the Role

• Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

go to method of application »

Purpose of the Role

• Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

go to method of application »

KEY RESPONSIBILITIES

CUSTOMER SERVICE DELIVERY

• mplement the Chanel customer service strategy and processes with attention to proactive issue resolution and a luxury customer experience
• Ensure correct implementation of store layout, merchandising, signage and visual displays according to brand standards
• Manage and maintain the stock pipeline to ensure that stock is displayed on the sales floor in accordance with the brand guidelines
• Ensure correct and timeous implementation of store's promotions, events and other brand communications, in accordance with brand standards
• Ensure appropriate staffing levels to support customer service requirements
• Monitor monthly performance axes split/slow lines and determine suitable actions to address problems
• Drive IPT to a target of 2.5
• Drive brand incentives to achieve sales targets

MERCHANDISE MANAGEMENT

• Conduct weekly analysis and interpretation of all stock management reports to manage the store's performance
• Communicate with Line Manager on stock issues e.g. out of stocks, overstocks
• Ensure data integrity through effective stock control and ensure SOP is followed
• Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof
• Identify and plan supplies and tools for the month and ensure orders are placed timeously to ensure all supplies are available to serve clients
• Know your stock versus tester ratio to ensure that testers are used efficiently
• Identify maintenance issues and snags and ensure these are resolved through reporting to the Visual Manager and follow up

PEOPLE MANAGEMENT

• Assist in the recruitment of new team members
• Induct new staff members
• Manage the performance of self and all direct reports (formally and informally), Ensuring that regular feedback is given/received, coaching and mentoring on performance is given/received to enable continuous improvement
• Be actively involved in own Individual Development Plan (IDP), develop such plans for all direct reports and ensure that the agreed development interventions are delivered
• Identify training needs for team members and communicate needs to Training Manager
• Attend classroom training and ensure that staff apply this ongoing learning on counter
• Ensure an open, motivated and harmonious work environment
• Manage daily team/people issues (absenteeism, leave, time keeping)
• Conduct weekly team meetings for on-going communication
• Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to Line Manager monthly. Monitor impact of EMTs in store.
• Formally review job performance for all employees quarterly and annually and maintains written records of such meetings; implement the company performance processes
• Conduct monthly one on ones with sales team to address performance (good and poor)

BUSINESS PERFORMANCE

• Analyse budgets and projections. Put a plan in place to achieve/exceed sales budget and achieve optimum expense ratios
• Set targets per person per day and manage the monitoring of % to target daily and weekly.
• Implement business processes of managing expenses to increase profitability
• Ensure that store stockloss results are within company norms with an effective stockloss action plan which identifies and addresses all potential security risks within the store
• Ensure compliance to OHASA requirements

MARKET INTELLIGENCE

• Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and external socio-economic factors so that appropriate changes can be made to the business plans
• Ensure that all promotional and event directives are executed in accordance with brand guidelines
• Ensure that the store delivers appropriate merchandise and services based on brand standards and the store's specific customer profile and customer trends

STAKEHOLDER MANAGEMENT

• Ensure client experience standards are upheld and reinforced
• Build relationships with all levels of management
• CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients
• Oversee BC’s communication to customers to ensure customer recruitment and retention
• Drive increased customer data base (attraction of NEW customers)
• Manage in store customer complaints or concerns
• Provide feedback to Line Manager regarding any customer issues or feedback within 24 hours working with Training Manager to resolve

ADMINISTRATION

• Daily, weekly, monthly sales tracking sheets
• Weekly and Monthly top 5 competitors
• Analyse sales and competitor reports to identify trends and sales opportunities
• Store schedules set to meet the businesses staffing needs
• Manage leave applications via ESS
• Submit claim forms for overtime, night work (holidays etc.)
• Store checklist submitted weekly
• Submit store event report including photographs to Line Manager

COMPETENCIES

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectation
• Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• At least 3 years retail and cosmetics store management experience
• Must have Store Manager experience
• Certificate in Beauty/Make-Up is advantageous
• Working knowledge of MS Word, PowerPoint and Excel