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  • Posted: Feb 3, 2023
    Deadline: Not specified
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    Old Mutual is an international investment, savings, insurance and banking group. For over 170 years we have been serving the growing insurance and investment needs of our customers, helping them achieve their lifetime financial goals.
    Read more about this company

     

    Senior Broker Account Manager

    • This is a sales role. It undertakes third party marketing (selling) and relationship building with brokers.

    The BAM endeavours to increase Old Mutual’s market share by means of maximising business submission and retention to Old Mutual.
    Role Qualifications:

    • At least 2 years experience as a broker consultant in the financial industry
    • A 3-year degree/diploma will be an added advantage.
    • Fluent in English and Afrikaans
    • Valid driver’s license and own transport
    • Willingness to work for commission only.

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    Product Specialist: Partner Management

    Job Description

    • This is a specialist role that contributes to the management and collaboration with the loyalty programme’s partners business to facilitate better engagement and value for our members.

    Key Result Areas

    • Developing campaigns in collaboration with the marketing team and the identified partner and/pr segment
    • Quarterly reporting to existing partners
    • Developing a business case for adding new partners
    • Onboarding new partners
    • Management of various campaign floats and vouchers
    • Handling escalated complaints and queries

    Role Requirements

    • Marketing Qualifications - Advantageous
    • Minimum of 1 - 2 years’ experience in a similar role
    • Good analytical skills
    • Good presentation skills
    • Organised and detailed orientated
    • Excellent PowerPoint skills
    • Must be able to work in a fast paced environment
    • Ability to learn technical aspects of the role

    Closing Date

    13 February 2023

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    Microsoft Exchange Specialist

    Job Description

    • Architect, implement, and administer a multi-site Microsoft Exchange infrastructure. Transition current Exchange infrastructure to new versions. Assist in management of Windows Server infrastructure.
    • Apply new solutions through research and collaboration with relevant IT teams and determine course fo action for new application initiatives.

    Define and implement services for Microsoft Active Directory and Windows-based systems across the enterprise.

    • Administer a multi-site Microsoft Exchange infrastructure
    • Implement solutions for Microsoft Exchange requirements.
    • Provide technical engineering functions associated with Microsoft Exchange systems, application, platforms various databases technical integration.
    • Perform preventative, adaptive and perfective maintenance to ensure the optimal functioning of the Microsoft Exchange platform layer.
    • Manage and execute all service requests.
    • Execute all the changes in accordance with the Department’s change management processes.
    • Define and implement all functions pertaining to the management of security of the Microsoft Exchange platform layer (e.g. authentication).
    • Identify and investigate hardware and software issues, perform root cause analysis and implement an action plan to resolve the issues.
    • Resolve and appropriately complete assigned cases and change requests and act as an escalation for support issues.
    • Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.

    Continuous improvement to ensure effective service

    • Ensure adherence to organizational policies, practices and procedures.
    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Analyze market trends to constantly improve the Specialty customer value proposition offerings.
    • Streamline and integrate existing business processes and systems
    • Keep abreast of market trends and business development opportunities
    • Identify needs and develop business cases for Specialty business based on market opportunities
    • Create collaborative relationships with other departments to determine internal and external process improvements designed to enhance the customer experience and value
    • Optimize departmental performance through targeted business intelligence to ensure that it becomes the primary way of driving performance and execution

    Service delivery to ensure customer satisfaction

    • Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
    • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
    • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
    • Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

    Ensure cost efficiency through financial and corporate governance

    • Contribute to the development and implementation of fit for purpose budgets.

    Manage quality people practices

    • Align own behavior with the organization culture and values.
    • Share and transfer product, process and systems knowledge to colleagues and team members.
    • Collaborate and work with the business to deliver required service levels.
    • Actively share information with other team members regarding successes, issues, trends and ideas.

    Job Requirements :Experience, knowledge & skills required

    • Diploma or Bachelor’s Degree in Information Technology.
    • 4 – 5 years’ experience as an IT Infrastructure support specialist with extensive experience in Microsoft Exchange server installation, configuration, deployment and administration.
    • Experience implementing and managing Exchange 2007/2010/2013; transition experience a plus.
    • Experience managing an email archiving solution;
    • Strong understanding of Active Directory administration, structure, permissions, and best practices.
    • Experience with patch management using tools like Systems Center,
    • Familiarity with data management, including SAN storage replication, backup and recovery, and disaster planning;
    • Practical understanding of ITIL and Cobit

    Closing Date

    10 February 2023
     

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    OMF Client Relations Consultant (Witbank Metropolitan centre)

    Job Description

    • This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.
    • Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process and compliance rules. Moderate to high level of technical knowledge. Multi skilled across product and process relevant to the business area.

    Closing Date

    11 February 2023
     

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    Engineering Lead

    Job Description

    • This is a senior technical role including solutions design, development, implementation, testing, data conversion and documentation and system enhancements. Accountabilities for this role include software development, systems analysis, interpreting functional requirements and engaging with relevant stakeholders

    Software Development, Build and Release Management – Responsible and accountable for ensuring high-quality input into the build and release management processes to ensure high availability and predictability of releases

    • Technical role with about 70:30 split with direct contribution to code production and architectural and strategic planning with peers and developers and the day-to-day people management and development required of a high-performing and successful team.
    • Develops, tests and implements new systems and system changes in accordance with agreed coding standards and principles.
    • Performs code review of the solutions after development has been completed
    • Contributes to Test Driven Development (TDD) Framework and upskills feature team members where needed
    • Assists Scrum Master and other team members in estimation of features
    • Business Analysis knowledge and ability to analyze business requirements to be met by IT solutions and document it.
    • Ensures code commit standards and conventions are adhered to by the Development team, using agreed tools.
    • Actively contributes to improving the quality of code commit standards and conventions.
    • Ensures stability of Continuous Integration (CI) builds as it relates to the feature team’s commits.
    • Defines and implements appropriate measures to deal swiftly with the coordination, communication and resolution of unstable builds where impacted by the feature team & the broader.
    • Ensures adherence to the Software Engineering team with respect to the source code branch strategy.
    • Initiates process and service improvement programs as identified.
    • Provides thought leadership and industry expertise in all aspects of software engineering. Identifies opportunities for improvement and drives change.
    • Ensures the development of a scalable and fit for purpose approach to implementing best practice software engineering disciplines.
    • Drives the translation of the software engineering strategy into tangible action plans and outcomes.
    • Identifies and drives opportunities for continuous improvement and innovation.
    • Collaborates with the various teams in order to enable an efficient, effective release pipeline.
    • Contributes towards achieving goals of continuous integration, continuous delivery through automation.
    • Formulates high-level and detailed design for business and technical solutions according to the architectural roadmap.
    • Formulates technical guardrails within relevant domain and technology stack
    • Leads and plays an active role with Architecture team on appropriate choice of technologies within relevant domain, based on business directions and objectives.
    • Understands technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models and present to appropriate forums.

    Coaching

    • Mentors developers through the whole development life cycle.
    • Shares knowledge and provides guidance to broader team members, including feature analysts and quality engineers

    Quality Management

    • Ensures technical integrity of the solution.
    • Ensures that all system changes align with coding standards and principles

    Continuous improvement to ensure effective service

    • Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
    • Ensure adherence to organisational policies, practices and procedures.
    • Identify solutions to enhance cost effectiveness and increase operational efficiency.

    Service delivery to ensure customer satisfaction

    • Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
    • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
    • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
    • Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

    Ensure cost efficiency through financial and corporate governance

    • Contribute to the development and implementation of fit for purpose budgets.
    • Manage supplier relationships, and budgets associated with projects.

    Manage quality people practices

    • Align own behavior with the organization culture and values.
    • Share and transfer product, process and systems knowledge to colleagues.
    • Collaborate and work with wider business teams to deliver required service levels.
    • Actively share information with other team members regarding successes, issues, trends and ideas.

    Experience, Knowledge & Skills Required

    • Degree in Computer Science/Engineering (or 7-10 years equivalent experience)
    • Experience leading a team technically, with a focus on a very high-quality output
    • Experience mentoring and developing technical teams
    • Experience working within an Agile and DevOps team, and an advocate of that culture
    • Excellent problem-solving skills
    • Experience developing an OO test-driven environment (at least in one of the following - Java, C, C++)
    • Solid Web and Front-end Development experience including knowledge of HTML, CSS and JavaScript and related libraries (React, Angular, Backbone)
    • Good SQL and MySQL experience in a high-load environment
    • Significant technical experience and a proven track record of architectural ownership and understanding.
    • Experience in developing distributed, high transactional and available systems
    • Experience with Open Source Operating Systems and technologies
    • Experience with Web Architectures (e.g. SOAP, REST)
    • Excellent understanding of theoretical Software Engineering fundamentals, including but not limited to distributed systems, highly scalable systems, algorithms, data structures, design patterns, and programming paradigms is advantageous.

    Closing Date

    28 February 2023

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    Senior Manager Solutions Architecture

    Job Description

    • Responsible for defining processes for technical platforms, system specifications, and working parameters for hardware and/or software compatibility. Conceive system interface and business application prototypes and identify, analyse and resolve system design weaknesses.

    Responsible for defining processes for technical platforms, system specifications, and working parameters for hardware and/or software compatibility.

    • Define, manage, maintain and govern an Enterprise set of patterns and anti-patterns, co-created with project based solution architects.
    • Design and lead the implementation of solutions architecture across a group of specific business applications or technologies based on enterprise strategy, business capabilities and business requirements.
    • Define the principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise’s future-state architecture vision.
    • Responsible for establishing value stream aligned solution architecture to support the rapid design, delivery and improvement of technologies across the enterprise.
    • Define, manage and maintain practice artefacts and templates.
    • Co-Create separation of concern principles with Enterprise IT architects.
    • Govern the outputs of solution architects.
    • Ensure that alike business problems are solved using a defined set of consistent patterns.
    • Identify and socialize reuse and synergy opportunities across the enterprise.
    • Identify and lead the implementation of methods to reduce technical debt across the enterprise.
    • Design solutions in line with enterprise architecture roadmaps, aligned to appropriate best practices, standards, and methodologies.
    • Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
    • Lead and play an active role advising business of appropriate choice of technologies based on business directions and objectives.
    • Identity the organizational impact and financial impact of the solutions architecture.
    • Collaborate with Agile practice lead and other technical leads to drive architectural changes in current and future projects.

    Drive change methodology and ensure implementation across all projects

    • Responsible for influencing and implementing change management strategies and plans that maximize user adoption and proficiency and minimize resistance to increase benefit realization, value creation, ROI and the achievement of business results and outcomes.

    Continuous improvement to ensure effective service

    • Ensure adherence to organizational policies, practices and procedures.
    • Identify solutions to enhance cost control, increase operational efficiency and manage operating budget goals.

    Service delivery to ensure customer satisfaction

    • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
    • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
    • Share knowledge on, and participate in the creation of new standards, control systems and procedures to enhance service delivery.

    Quality people practices

    • Align own behavior with the organization culture and values.
    • Share and transfer product, process and systems knowledge to colleagues.
    • Ensure achievement of own performance objectives.
    • Actively share information with other team members regarding successes, issues, trends and ideas.
    • Actively participate in own professional development and career path.
    • Actively promote a culture of learning and high performance culture amongst team members.

    Experience, Knowledge & Skills Required

    • Bachelor’s degree.
    • Prosci and Six Sigma Black Belt is advantageous.
    • 8 – 10 years’ experience in Information Technology development.
    • 5 – 8 years’ architect experience leading complex enterprise project/program initiatives.

    Critical

    • SAFe / Agile experience and Certification
    • Togaf certified
    • API platforms / Ecosystems
    • Demonstrate critical thinking
    • Worked in a feature team
    • Previous Solution design and Buss Process Design experience

    Advantageous

    • Cloud Certified (Azure/AWS/Oracle)
    • Open APIs / API stds / API security
    • Integration experience
    • Closing Date

    28 February 2023

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    Senior Legal Advisor

    Job Description

    Role overview

    • An exciting opportunity exists within the Group Legal team to provide comprehensive legal solutions on all complex internal and commercial contractual business challenges within Old Mutual and its associated companies. The aim will be to provide sound legal advice, ensuring compliance to legal requirements and minimizing risk of non-compliance. May provide work leadership and mentoring to less experienced legal advisers.

    Key Result Areas

    Legal Services

    • Attending to all legal and regulatory aspects of large transactions and projects, including the briefing and management of external lawyers and the negotiation of various agreements.
    • Vetting or drafting of commercial agreements and other legal documents, including complex multi-agreement transactions of high value and impact, corporate finance, joint venture and company-related agreements, procurement, services, service level and outsourcing agreements, information technology related agreements, sponsorship and marketing agreements
    • Research and provision of legal opinions.
    • Assisting internal clients with advice on legislation and alignment of business processes and contracts in accordance with legislation.
    • Potentially representing Old Mutual in interactions with regulatory authorities and financial services industry bodies.
    • Providing holistic and commercially minded solutions to clients.
    • Managing legal costs when external legal services providers are utilized.

    Team Effectiveness

    • Balances own priorities with directing and motivating others.
    • Creates a climate for optimal performance.
    • Individually accountable for staff time, tasks and output quality.
    • Works across the Legal community in operational jurisdictions, assisting with coaching, mentoring and growing the skills base of the resources.

    Requirements: Skills, Qualifications and Experience required

    • LLB or equivalent.
    • Must be an admitted attorney.
    • Have a minimum of 8 years’ exposure to a legal practice or in-house legal department (post having been admitted as an attorney) dealing primarily with commercial work/drafting and vetting of a wide variety of contracts of the nature described above.
    • Experience in the financial services sector including a sound knowledge of legislation and regulatory directives/guidelines pertinent to the financial services industry.
    • Experience in insurance law, company law, JSE listing requirements, competition law and high court litigation will be advantageous.
    • People management experience will be advantageous.
    • Ability to work independently as well as part of a team.
    • Ability to articulate well and communicate with stakeholders across all levels, particularly senior and executive management.
    • Excellent analytical and writing skills with attention to detail, logical thought processes and sound judgment and decision-making abilities.
    • Ability to maintain confidentiality of all information both from internal and external sources.
    • Excellent organisational, people, planning and prioritising skills.
    • Be reliable

    Closing Date

    11 February 2023

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    Commercial Tied Agent-2

    Job Description

    Job Description Summary

    • Provide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries.
    • Provide quality direct sales service that results in the production of business from new and existing sources.
    • Identify and execute on innovative methods to build own insurance portfolio.
    • Prospect for new clients through networking, cold calling and door to door canvassing.
    • Manage and drive portfolio profitability and growth by ensuring that on-going service and support (amendments, renewals, and claims) provided to clients is delivered on time and improves the quality of the business underwritten.
    • Conduct a comprehensive risk evaluation for the client.
    • Provide solutions to clients by selling non-life products aligned to their needs.
    • Continuously build client base to secure future portfolio growth.
    • Identify and action on cross & up selling opportunities across all products.
    • Sell according to agreed targets for the day, week and month.
    • Maintain minimum agreed quote volumes.
    • Maintain a minimum agreed quote to sales ratio.
    • Maintain an agreed NTU – and Cancellation ratio.
    • Perform after sales service tasks according to allocated portfolio of customers.
    • Monitor and resolve escalated client queries and complaints timeously.
    • Manage relationships with clients and ensure that Service Level
    • Agreement standards are met or exceeded in all engagements.
    • Retain existing business including renewal discussion in line business process and FAIS Code of Conduct.
    • Create collaborative relationships with other departments (underwriting/pricing, and claims) to determine process improvements designed to enhance the customer experience and create easy, value peace of mind.
    • Manage time and workloads to ensure that deadlines and targets are met.
    • Quality service delivery
    • Proactively suggest improvements in service and relations where applicable.
    • Contribute to a service culture which builds rewarding
    • relationships, proposes innovations and allows others to provide exceptional service.

    Minimum Requirements

    • Grade 12 or National Senior Certificate
    • Appropriate Insurance – or Tertiary Qualification
    • FAIS Compliant in Non-life Commercial product category
    • Minimum of 2 years’ in non-life insurance (primarily in Commercial Underwriting)
    • 3 – 5 years’ experience in Direct sales providing business to customer (B2C) solutions
    • Valid Driver’s Licence with own reliable transport

    Closing Date

    04 February 2023
     

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    Feature Analyst Lead: Digital and Workflow

    Job Description

    • This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The IT Manager's business portfolio is smaller than that of a Senior IT Manager.

    Responsible for Features on Web Applications and Administration of Internal and External Web sites.

    • Collaborate with Old Mutual Insure Retail, Claims and Shared Services as well as initiatives with Old Mutual Group, Elite, Rest of Africa and Specialty.
    • Manage Campaigns, Content and Features on the Old Mutual Insure Intranet
    • Manage Content and Features for Departmental Sharepoint Sites
    • Ensure that Mutual Matters newsletter gets published accurately and on time.
    • Facilitate any Press Releases with Old Mutual Group.
    • Map out business roadmaps and System Flows end to end based on customer requirements.
    • Work together with business stakeholders, product owners and team to ensure that user story documentation is complete.
    • Facilitate and document acceptance criteria and test cases with business and obtain signoff.
    • Collaborate with other teams comprised of business team, UX, Developers, SME's and feature team to gather and analyse user requirements.
    • Collaborate with Marketing Team, Content Team, Legal and Compliance to ensure that all feature content complies.
    • Identify interdependencies across multiple business areas and workstreams.
    • Plan and facilitate walkthroughs to ensure that requirements are understood and facilitate clarification and decision-making where required.
    • Present Showcases, POC's and POT's for Apps and Applications to any audience.
    • Ensure sign-off and acceptance of the solution and requirements.
    • Ensure that Business Value and Return on Investment forms part of any Feature being delivered.
    • Work with product owners, stakeholders, and users to ensure that the solution is understood and support users where needed post-deployment.
    • Identify business problems and opportunities, sharing innovative ideas to better the business.
    • Collaborate with relevant stakeholders to identify risks and dependencies together with mitigation
    • Ensure every solution deployed has reports and monitoring to track and measure business benefits.
    • Perform functional testing and approve or fail test cases
    • Fully operate within the SAFe Agile framework using Jira to manage backlog and plan sprints
    • Ensure Metrics and Reporting form part of any Feature
    • Work with team to identify and log defects, trouble-shoot and identify root cause, and update requirements and user story document accordingly.
    • Keeping abreast of market trends and business development opportunities and recommending innovative ideas.
    • Create relationships with other business area to determine internal and external process improvements.
    • Assist and investigate decommissioning of End-of-Life systems.
    • Create innovation ideas and prove them via POCs.
    • Help to reduce unplanned work and show downtrends.
    • Participate and assist Scrum Master with PI Planning work items.
    • Capture user stories and updates on JIRA.
    • Attend, participate and sometimes run stand-ups and retrospectives.
    • Produce architectural designs.
    • Produce architectural technology recommendations.
    • Update EA document repository with assets.
    • Ensure EA tool is updated with latest design changes.
    • Architecture design and solution reviews.
    • Train on future state technologies (Salesforce and AWS).
    • Coach and Mentor Colleagues and Junior team members.
    • Train on testing Automation tools.
    • Identify and closing any open risk items assigned to the team.

    Manage quality people practices

    • Align own behaviour with the organisation culture and values.
    • Share and transfer product, process and systems knowledge to colleagues and team members.
    • Collaborate and work with the business to deliver required service levels.
    • Actively share information with other team members regarding successes, issues, trends and ideas.

    Manage quality people practices

    • Align own behaviour with the organization culture and values.
    • Share and transfer product, process and systems knowledge to colleagues and team members.
    • Collaborate and work with the business to deliver required service levels.
    • Actively share information with other team members regarding successes, issues, trends and ideas.

    Experience, Knowledge & Skills Required

    • Bachelor’s degree
    • 5 – 8 years’ experience in business analysis.

    Closing Date

    28 February 2023
     

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    Solutions Architect

    Job Description

    • Responsible for defining processes for technical platforms, system specifications, and working parameters for hardware and/or software compatibility. Conceive system interface and business application prototypes and identify, analyse and resolve system design weaknesses.

    Responsible for defining processes for technical platforms, system specifications, and working parameters for hardware and/or software compatibility.

    • Define, manage, maintain and govern an Enterprise set of patterns and anti-patterns, co-created with project based solution architects.
    • Design and lead the implementation of solutions architecture across a group of specific business applications or technologies based on enterprise strategy, business capabilities and business requirements.
    • Define the principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise’s future-state architecture vision.
    • Responsible for establishing value stream aligned solution architecture to support the rapid design, delivery and improvement of technologies across the enterprise.
    • Define, manage and maintain practise artefacts and templates.
    • Co-Create separation of concern principles with Enterprise IT architects.
    • Govern the outputs of solution architects.
    • Ensure that alike business problems are solved using a defined set of consistent patterns.
    • Identify and socialise reuse and synergy opportunities across the enterprise.
    • Identify and lead the implementation of methods to reduce technical debt across the enterprise.
    • Design solutions in line with enterprise architecture roadmaps, aligned to appropriate best practices, standards, and methodologies.
    • Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
    • Lead and play an active role advising business of appropriate choice of technologies based on business directions and objectives.
    • Identity the organizational impact and financial impact of the solutions architecture.
    • Collaborate with Agile practice lead and other technical leads to drive architectural changes in current and future projects.

    Drive change methodology and ensure implementation across all projects

    • Responsible for influencing and implementing change management strategies and plans that maximize user adoption and proficiency and minimize resistance to increase benefit realization, value creation, ROI and the achievement of business results and outcomes.

    Continuous improvement to ensure effective service

    • Ensure adherence to organisational policies, practices and procedures.
    • Identify solutions to enhance cost control, increase operational efficiency and manage operating budget goals

    Service delivery to ensure customer satisfaction

    • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
    • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
    • Share knowledge on, and participate in the creation of new standards, control systems and procedures to enhance service delivery.

    Quality people practices

    • Align own behaviour with the organisation culture and values.
    • Share and transfer product, process and systems knowledge to colleagues.
    • Ensure achievement of own performance objectives.
    • Actively share information with other team members regarding successes, issues, trends and ideas.
    • Actively participate in own professional development and career path.
    • Actively promote a culture of learning and high performance

    Experience, Knowledge & Skills Required

    • Bachelor’s degree.
    • Prosci and Six Sigma Black Belt is advantageous.
    • 5 – 8 years’ experience in Information Technology development.
    • 5 – 8 years’ architect experience leading complex enterprise project/program initiatives.

    Closing Date

    28 February 2023

    go to method of application »

    OMF IT Solution Architect

    Job Description

    • The Senior Solution Architect primarily works with the business domain experts and business leadership to craft a solution that is fit for purpose from a business perspective.
    • Consequently they focus their attention on a smaller facet of service (the solution package) to make sure that it operates effectively as part of the whole as well as independently as a stand-alone solution.
    • Focusses on the technical and business feasibility of a solution and ensure that it fits within well-established patterns and guidelines laid down by the enterprise architects and solution practice architects.
    • Takes responsibility for the quality, commercial compliance and technical integrity of the solution being delivered back into the business.
    • Works actively with senior technology / platform systems analysts from across the operational space (both internal subject matter experts and those of the chosen suppliers).

    Compliance

    • Provides critical input into the operational readiness and resilience components of the solution.
    • Ensures delivery fits within the Solution Architecture patterns and guidelines.
    • Provides input to the implementation of new solutions through review and input thus ensuring solutions adhere to agreed Solution Architecture patterns and guidelines.

    Continuous Improvement

    • Continuous research and development of solution architecture technologies, patterns and designs for scale, resilience and innovation.
    • Benchmark and monitor current practices against best practices and implement improvements within the allocated area of responsibility.
    • Lead initiatives to improve software engineering, quality engineering, and operational excellence best practices in one or more teams/squads.

    Financial Control

    • Understands the fiscal components of a solution to ensure it satisfies the commercial requirements in terms of capital and operation expenditure.
    • Evaluates potential solutions by considering buy vs build options
    • Understand and applies FinOps principles as part of the design/architecture process so that spending increases on running infrastructure can be predicted and monitored.
    • Defines business cases for technology initiatives and clearly articulates the business value.

    Personal Effectiveness

    • Ability to explain the complex in layman’s terms to bring technology to the masses
    • Accepts and lives the company values
    • Accountable for service delivery through own efforts
    • Collaborates effectively with others to achieve personal results.
    • Individually accountable for managing own time, tasks, and output quality for periods of 3 months to 1 year.
    • Plans workload vs work demand for a small team of solution architects.
    • Leads the design, implementation, and successful delivery of large-scale, critical, or difficult software efforts for the business or that resolves architecture deficiencies, involving a significant amount of work. Requires one or more members of the team to execute architecture and design.

    Strategy

    • Models and defines the financial implications and considerations of potential solutions.
    • Models, defines and collaborates around designs with business and enterprise stakeholders.
    • Provides options and recommendations to business stakeholders to ensure that they can make the best business decisions based on the different solution alternatives and patterns.
    • Responsible for defining technical strategy and delivering on it with limited guidance.
    • Take the lead in identifying and solving ambiguous problems, architecture deficiencies, or areas where your team/squad’s software bottlenecks the innovation of other teams/squads.
    • Deliver solutions/architecture simpler.
    • Considers the impact of a single business process across multiple system touchpoints and ensures that the solution improves the process end-to-end.
    • Has detailed knowledge of team/squad software architecture and proactively works to improve consistency and integration between your software and related software (owned by other teams/squads).
    • Makes technical trade-offs between short-term team/squad needs and long-term business needs.

    Technical Consultation

    • Analyses business processes to determine how IT investment could deliver value through improved cycle times, lower costs, and improved quality.
    • Builds a detailed transition plan for the more effective exploitation of IT investments.
    • Defines a solution and ensure that it:
    • Meets the business requirements
    • Meets the non-functional requirements
    • Is based on DevOps, Cloud-Based and SRE practices
    • aligns with the guidelines laid down by the Solution Architecture Chapter.
    • Is compliant with the IT strategy.
    • Can be readily leveraged by other parts of the business
    • Leverages past development experience to design and architect solutions.
    • Works on team/squad architecture. Design and architecture impact on dependent systems and yield significant performance, availability/resilience, or business value. Your designs, architecture and implementation decisions set a great example to others. You take ownership of the outcome. (“You ‘ship it’, you own it.”). You work very efficiently and routinely deliver the right things.
    • Solves difficult or complex architecture and business problems. Solutions are extensible. Works to simplify, optimize, remove bottlenecks, etc. You lead design reviews for your team/squad and actively participate in design reviews of related software or other software for the business unit.

    Scope of Influence

    • Advises Peers, Engineers, Manager, Senior Manager
    • Responds to stakeholder needs and influences the development of alternative solutions.
    • Influences team/squad software architecture (may extend to related teams/squads).
    • Actively mentors/develops others - improving their skills, their knowledge of your solutions, and their ability to get things done.
    • Assesses readiness of intermediate/senior software engineers for promotion. You actively participate in the hiring process.

    Requirements:

    • A minimum of 5 years of experience in relevant IT domains such as Software Engineering, Software Quality Assurance and/or Business/System Analysis
    • A minimum of 4 years of experience as a Solution Architect
    • Hands-on experience in designing enterprise-grade architectures,
    • Experience with cloud-native solutions or container technologies,
    • Good experience in software architecture/engineering from an overall platform perspective,
    • Solid understanding of agile principles and proven experience applying them,
    • Matric
    • Relevant Bachelor’s degree or Diploma in Information Technology.
    • Cloud certification

    Closing Date

    31 March 2023
     

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    Configuration Specialist

    Job Description

    • Support clients in specific technology.

    This role uses business and solution knowledge, in order to achieve client expected business results.

    • The Consultant implements and supports modules to enhance the clients¿ business functionality and overall performance, while maintaining a high degree of customer satisfaction.
    • Design, configuration and testing in various modules
    • Analyze the current business processes and scenarios of the client and develop solutions to meet the clients need
    • Responsible primarily for successful implementation of solution, providing functional expertise, guidance, presentation, and instruction on products to clients.
    • Carry out assignments requiring the development of new or improved procedures
    • Proactively seek opportunities to enhance the effectiveness and efficiency of solutions
    • Participates in implementations
    • Acts as liaison with client for troubleshooting: investigate, analyze, and solve software problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients needs.
    • Maintain a thorough knowledge of the organization and adheres to all organizational standards
    • Participates in ensuring the application version is current and relevant

    Knowledge And Experience

    • Have experience and knowledge of Oracle Finance Cloud
    • Oracle Cloud Finance Cloud experience/knowledge
    • Working knowledge of query tools (OTBI)
    • Knowledge of System Administration functions like flex fields, workflow, profile options, value sets, request groups, responsibilities, menus, etc.
    • Understanding of multi-organization and multi-currency functionality
    • Prepare and maintain up to date Oracle processes, system documentation, and assist with end user training materials.
    • Assist with implementation of new functionality or system enhancements including test script development and requirements gathering.
    • Prepare Functional specs and take though the design approval process
    • Have experience in logging Service Requests with Oracle to resolve problems.
    • Have experience in doing research on Oracle website.
    • ITIL experience

    Skills

    • Cloud Technology, Information Technology Infrastructure Library (ITIL), ITIL Management, IT Service Management (ITIL), Oracle, Oracle Apps Financials, Oracle Cloud, Oracle OTBI, Service Request Management, Service Requests, System Configuration

    Education

    • Bachelors Degree (B): Information Technology (Required), Diploma (Dipl.): Information Technology (Required), Matriculation Certificate (Matric) (Required)

    Closing Date

    20 February 2023

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    Assistant Compliance Officer: FATCA CRS Compliance

    Job Description

    • The Assistant Compliance Officer will assist the Compliance Officer Advanced within the FATCA CRS Compliance department to manage the FATCA CRS reporting and associated supporting processes across Old Mutual Limited (“OML”). These processes include the maintenance of our legal entity database, data analysis, management of regulatory returns, training of business unit staff across OML and providing Subject Matter Expertise services across OML.

    Key Result Areas:

    • The maintenance of the legal entity database and analysis and classification of entities.
    • Providing subject matter expertise to business unit staff.
    • Performing awareness training to staff across OML on FATCA CRS requirements.
    • Reporting of OML Reporting Financial Institutions’ customer data/ NIL returns to the relevant Revenue Services in jurisdictions where OML operates.
    • Delivery of the FATCA CRS project outcomes across OML.
    • Keep up to date with all legislative changes impacting the area of responsibility.
    • Promote awareness in Business Units to enable proactive. business. readiness with applicable legislative changes.
    • Deliver on the approved annual compliance plan.
    • Perform compliance monitoring.
    • Draft compliance reports.
    • Engage with operational management to discuss the non-compliances and review actions implemented to ensure compliance.
    • Perform compliance activities with the use of the Governance, Risk & Compliance (GRC) tool - CURA.

    Qualifications, Skills and Experience:

    • Grade 12.
    • 3 Years industry experience.
    • Studying towards or awarded the Compliance Institute’s (CISA) professional designation of a Compliance Practitioner – will be an added advantage.
    • Studying towards/completed qualification in Corporate Governance field – will be an added advantage.
    • Studying towards or completed a legal qualification – will be an added advantage.
    • Data analytical experience – will be an added advantage.
    • xperience in ensuring compliance with FATCA CRS legislation and Regulations.
    • IT Skills: Ability to utilise software like MS Office: Word, Excel & PowerPoint.
    • Report Writing: Ability to write reports to operational management.
    • Presentation skills: Ability to present to operational management.
    • Training Skills: Ability to train staff and operational management.
    • Analytical: Ability to analyse complex interrelated data and information.
    • Planning and Organising: Proficient planning and organising ability.

    Core competencies:

    • Leading
    • Collaboration
    • Strategic
    • Customer First
    • Innovation (Perspective)
    • Personal Mastery (Learning)

    Skills

    • Compliance Monitoring, Ensure Compliance

    Closing Date

    09 February 2023

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    Software Engineer

    Job Description

    • Accountabilities for this role include basic systems analysis, interpreting and executing test plans and developing specifications. The incumbent is individually accountable for achieving results through own efforts.
    • Assists solution construction including programming, systems testing and correction of programme models.
    • Interprets and executes test plans, or assists in developing test plans in conjunction with Systems Analyst, Senior Analyst Programmer or Business Analyst.
    • Develops technical specifications / program specifications and some systems documentation.
    • Responsible for basic systems analyst functions.
    • May assist with analysing system design requirements.
    • Could advise Management on effective applications, covering areas such as maintenance, support, man-machine interface and data management requirements.
    • Provides sizing and scoping for development work required
    • May take the task lead with smaller work initiatives
    • May coach and mentor junior / new staff (programmer).
    • May work under supervision
    • 1 to 5 years or more, solid experience in Oracle:
    • Oracle Cloud OIC
    • Oracle Cloud PAAS
    • Oracle Cloud ODI
    • Oracle Cloud BICC
    • Oracle OTBI
    • Understand layered architecture and Cloud architecture.
    • Solid Enterprise Integration experience.

    Skills

    • Oracle BICC, Oracle ODI, Oracle OIC, Oracle OTBI, Oracle PAAS

    Education

    • Bachelors Degree (B): Information Technology (Required), Diploma (Dipl.) (Required), Matriculation Certificate (Matric) (Required)

    Closing Date

    20 February 2023

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    Integration Manager: Retail

    Job Description

    • Develop requirements and design specifications for new and existing applications, focusing primarily on the end to end application solution. Serve as a technical design leader in the integration of application solutions and architecturally significant components. Prepare architecture and design blueprints that cover business requirements and strategy.

    Develop requirements and design specifications for new and existing application, focusing primarily on the end to end application solution.

    • Set the future directions and develop the migration plans for the applications to meet the business and architectural objectives of the organisation.
    • Enhance integration of applications to reduce costs and improve efficiency, to ensure the targets of integrating applications are met.
    • Architect, design and implement small to large scale integration solutions adopting various technologies.
    • Build data mapping, to provide the means of system integration by considering the target as well as the source.
    • Ensure improvement of all architectural processes within the time frame and provide training to all development teams to maintain project deliverables and reduce costs.
    • Design various integration programs and prepare required documents for same and execute various integration platforms.
    • Monitor all metadata content for the development community and ensure appropriate allocation of all resources.
    • Develop guiding principles, reference architectures, technology landscapes, standards, best practices and roadmaps that support business priorities.
    • Develop plans to migrate non-standard solutions and manage exceptions.
    • Define error handling, persistence, archiving, and monitoring requirements needed for overall integration architecture.
    • Involvement from the concept of analysing existing processes and designing, through to delivering and integrating the solutions.

    Prepare architecture and design blueprints that cover business requirements and strategy.

    • Leverage thorough understanding of integration architecture and system processes to make recommendations and propose technical solutions to meet business requirements.
    • Understand and clarify complex business integration requirements and create eloquent scalable designs.
    • Ensure design and construction meet quality standards and the testing and operational readiness tasks are conducted and produce quality results.

    Design and Implement solutions to improve service delivery to ensure customer satisfaction.

    • Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
    • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
    • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
    • Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
    • Implement measures that monitor the quality and speed of services provided to brokers / customers to inform stakeholders within the value chain of the status of customer satisfaction.

    Ensure cost efficiency through financial and corporate governance

    • Contribute to the development and implementation of fit for purpose budgets.
    • Manage supplier relationships, and budgets associated with projects.

    Manage quality people practices

    • Align own behaviour with the organisation culture and values.
    • Share and transfer product, process and systems knowledge to colleagues and team members.
    • Collaborate and work with the business to deliver required service levels.
    • Actively share information with other team members regarding successes, issues, trends and ideas.

    Job Requirements : Experience , Skills and Qualifications

    • Information Technology Degree
    • Must have 5-8 year’s experience in systems integrations.

    Education

    • Bachelors Degree (B): Information Technology

    Closing Date

    10 February 2023
     

    go to method of application »

    Testing/RPA Manager: Retail

    Job Description

    The purpose of the Technical Test Manager is to deliver the software quality assurance needed that a project has met technical/non-functional test requirements.

    • Creating project technical/non-functional testing strategy / approach documents.
    • Managing resource capacity and allocating resources to technical/non-functional testing activities.
    • Managing the communication between resources.
    • Managing portfolio technical/non-functional testing requirements.
    • Managing and ensuring the quality of technical/non-functional test deliverables and services provided by the technical/non-functional test team.
    • Managing and delivering services within agreed SLAs.
    • Enforcing governance and reporting processes.
    • Ensuring the proper use of technical/non-functional testing tools and adherence to technical/non-functional test processes and methodologies.
    • Monitoring risk and issue log provided by the Technical Test Lead (Senior/Lead Performance Engineer/Security Engineer): ensure resolution within agreed SLAs.
    • Escalate risks and issues as and when required to the Lead and other relevant parties.
    • Able to guide the team through the development, testing and implementation stages and review the completed work effectively.
    • Provide direction and technical expertise within the software development lifecycle of a project with a focus on the technical/non-functional testing aspects.
    • Able to make quick decisions and solve technical problems and to provide an efficient environment for project implementation.
    • Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability.
    • Must provide technical training to teams when required and serve as a technical mentor to team members.
    • Ensure standard operating procedures and project guidelines are in place.
    • Task allocation and performance evaluation of team members.
    • Project scheduling and resource management.
    • Planning, budgeting and reporting on projects.
    • Make presentations on project status, present monthly and annual reports to senior management.
    • Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
    • Interview candidates and hire resources.
    • Conduct performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments.
    • Estimate project budgets, coordinate with finance department for funds and plan for purchasing of equipment and hardware in a cost-effective way.
    • Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time.

    Job Requirements : Experience , Skills and Qualifications

    • Information Technology Degree,
    • Must have 3-5 year’s experience in testing across various environments.

    Closing Date

    10 February 2023

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