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  • Posted: Jul 16, 2024
    Deadline: Not specified
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    Exxaro is one of the largest South African-based diversified resources groups. It is listed on the JSE Limited where it is a constituent of the Socially Responsible Investment (SRI) index. The group’s current business interests span South Africa, Botswana, Republic of the Congo and Australia. At present, Exxaro produces over 39 million tonnes of coal p...
    Read more about this company

     

    Senior Specialist, Organisation Design

    Position Overview:

    • As a Senior Specialist in Organisational Design, you will leverage your expertise to identify, quantify, and model business and operating model opportunities. You will develop operational and strategic workforce plans that align with our overarching goals. Using advanced organisational design methodologies and principles, you will tackle complex challenges and drive solutions that optimize efficiency and effectiveness.

    Minimum Requirements    
    QUALIFICATIONS:

    • Management Development Programme ( Essential/Minimum )
    • B Degree (Hons) (Relevant) ( Essential/Minimum )
    • Master of Business Administration ( Recommended/Desirable )

    EXPERIENCE: 

    • Minimum 8 years of relevant organisation design experience with a verified track record of delivery.
    • Deep specialist knowledge and practical application of stratified systems thinking, with a focus on operational and strategic workforce planning.
    • Strong analytical skills with the ability to interpret data, analyse trends, and develop actionable insights.
    • Demonstrated experience in developing and implementing workforce planning strategies and initiatives.
    • Excellent communication and interpersonal skills, with the ability to effectively collaborate with senior leadership and cross-functional teams.
    • Proven ability to lead and manage complex projects with multiple stakeholders and competing priorities.
    • Demonstrable proficiency in workforce planning software and tools.
    • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. (Essential/Minimum) (Management)

    REQUIREMENTS: 

    • Psychometric Assessment (Essential/Minimum)
    • Certificate of Fitness (Essential/Minimum)

    Duties & Responsibilities    

    • Ideal Candidate Profile (Includes but not limited to):

    Ability to:

    • Provide specialist Organisational Design (OD) expertise and support to the planned development, improvement, and reinforcement of Exxaro strategies, structures, processes, and workforce plans that contribute to organisational effectiveness. 
    • Identify, quantify, and model business and operating model opportunities; operational and strategic workforce plans; to understand and resolve problems using organisational design methodologies and principles; and to harness data and technology in support of data-driven organisation design solutions

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    Server Engineer X3

    Position Overview:

    • In this role, you will be responsible for maintaining server hardware, software, and related systems to meet the organization's operational needs. You will implement and support complex technical initiatives in LAN-WAN and cloud server-based systems, ensuring they align with enterprise strategies and championing quality service delivery within the Information Management domain.

    Minimum Requirements    
    QUALIFICATIONS:

    • BSc Computer Science ( Essential/Minimum )
    • Certificate First Line Management ( Essential/Minimum )

    EXPERIENCE: 

    • 5-7 Relevant experience in server engineering implementing technical and complex server engineering solutions with a good knowledge of Microsoft 365 administration. (Essential/Minimum) (Operational)

    REQUIREMENTS: 

    • Psychometric Assessment ( Essential/Minimum )
    • Certificate of Fitness ( Essential/Minimum )
    • Competence: SAP Position Specific Module ( Essential/Minimum )
    • Competence: MS Office Relevant Package ( Essential/Minimum )
    • Microsoft Certified Systems Engineer ( Recommended/Desirable )

    Duties & Responsibilities    
    Ideal Candidate Profile (Includes but not limited to):

    Ability to:

    • Design, implement, manage, and optimize the server infrastructure to ensure the reliable and efficient operation of the organization's Information Management services.
    • Maintaining server hardware, software, and related systems, ensuring high availability, performance, and security to support business operations and goals. 
    • Implement and support complex technical work in design, development and implementation of LAN-WAN and cloud server- based computer systems 
    • Champion quality service delivery 
    • Implementation of enterprise strategy within the Information Management domain

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    Senior Server And Cloud Engineer

    Position Overview:

    • In this role, you will lead complex technical initiatives in the design, development, and implementation of LAN-WAN and cloud server-based systems. You will not only maintain and troubleshoot server environments but also mentor junior engineers, drive strategic initiatives, and ensure alignment with our enterprise goals in the IM domain.

    Minimum Requirements    
    QUALIFICATIONS:

    • BSc Computer Science ( Essential/Minimum )
    • Master of Business Administration ( Recommended/Desirable )
    • Management Development Programme ( Recommended/Desirable )

    EXPERIENCE: 

    • 8-10 years Relevant experience in leading complex technical teams within the domain of server engineering including extensive experience in Microsoft 365 management. (Essential/Minimum) (Management)

    REQUIREMENTS: 

    • Psychometric Assessment ( Essential/Minimum )
    • Certificate of Fitness ( Essential/Minimum )
    • Competence: SAP Position Specific Module ( Essential/Minimum )
    • Competence: MS Office Relevant Package ( Essential/Minimum )
    • Microsoft Certified Systems Engineer ( Recommended/Desirable )

    Duties & Responsibilities    
    Ideal Candidate Profile (Includes but not limited to):

    Ability to:

    • Lead and perform complex technical work in design, development and implementation of LAN-WAN and cloud server- based computer systems 
    • Lead organizational change 
    • Lead quality service delivery 
    • Drive enterprise strategy in the IM domain. 
    • Lead the design, implementation, management, and optimization of the server infrastructure, ensuring high availability, performance, and security of Information Management services. 
    • Not only maintaining and troubleshooting server environments but also mentoring junior engineers, driving strategic initiatives, and ensuring alignment with organizational goals

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    VIP Support Engineer

    Position Overview:

    • We are seeking a dedicated VIP Support Engineer to provide exceptional technical support to our Exxaro Executive Committee members and board. In this role, you will collaborate closely with our Information Management (IM) team to ensure seamless delivery of IM services and technical solutions tailored to our leadership's needs.

    Minimum Requirements    
    QUALIFICATIONS:

    • Certificate A+ (Essential/Minimum or)
    • Certificate N+ (Essential/Minimum)
    • Certificate ITIL Foundation (Recommended/Desirable)
    • Certificate First Line Management (Recommended/Desirable)

    EXPERIENCE: 

    • 3-5 years Desktop, helpdesk, and service support experience. Strong customer service, problem-solver, team player and ability to engage with leaders in senior positions. Good written and oral communication. Understand the ServiceNOW system. (Essential/Minimum) (Operational)

    REQUIREMENTS: 

    • Psychometric Assessment (Essential/Minimum)
    • Certificate of Fitness (Essential/Minimum)
    • Competence: SAP Position Specific Module (Essential/Minimum)
    • Competence: MS Office Relevant Package (Essential/Minimum)
    • Microsoft Certified Systems Engineer (Recommended/Desirable)
    • Microsoft Certified Solutions Expert (Recommended/Desirable)
    • Valid Drivers licence and own vehicle

    Duties & Responsibilities    
    Ideal Candidate Profile (Includes but not limited to):

    Ability to:

    • Provide technical experience to Exxaro Executive Committee members and board members.
    • Collaborate with the Information Management (IM) team to ensure effective and efficient support is provided to Exxaro leadership for IM services.
    • Serve as the primary point of contact for technical support requests from Exxaro Executive Committee members and board.

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    Team Admin Assistant

    Job Advert Summary    
    PURPOSE:

    • To contribute to the overall effectiveness of one or more employees and provide support to team members by handling various tasks, ensuring that day-to-day operations run smoothly and that administrative processes are efficient.
    • To handle routine administrative tasks and processes, such as managing calendars, scheduling meetings, preparing documents, and handling correspondence.
    • To play a key role in facilitating communication within the team and between team members and other departments.
    • To assist in organising events, managing project timelines, and helping team members meet deadlines.
    • To maintain accurate and organised records, ensuring that information is accessible when needed; this may include data capture, data analysis, managing databases, tracking expenses, and preparing reports.
    • To plan and organise logistics related to meetings, events, and travel; this may include scheduling, booking accommodations, and coordinating transportation for the team.
    • To act as a point of contact for team members, providing assistance and support as needed; this could involve helping new team members with onboarding or assisting existing members with inquiries and requests.
    • To handle unexpected challenges and resolve problems on behalf of the team; this may involve finding solutions to logistical issues, addressing administrative problems, or coordinating with other departments to resolve issues promptly.
    • To contribute to fostering a positive team culture by organising team- building activities, social events, and maintaining a positive and inclusive work environment that strengthens team morale and collaboration.

    MAJOR CHALLENGES:

    • Balancing workload and prioritising multiple tasks and competing demands.
    • Adapting to changes in schedules, tasks, or projects requires flexibility and the ability to manage unexpected situations effectively.
    • Maintaining a high level of discretion and confidentiality.
    • Navigating office dynamics and maintaining a positive team culture.
    • The specific duties of a Team Assistant may vary depending on the needs of the team or department.

    Minimum Requirements    
    QUALIFICATIONS:

    • Grade 12/Standard 10 English (Essential/Minimum and)
    • N Cert: Secretary Office Administration (Essential/Minimum)
    • Diploma Office Administration (Recommended/Desirable)

    EXPERIENCE: 

    •   2-3 years Proven experience in a secretarial or administrative role. Strong organisational, multitasking, and time-management skills. Excellent interpersonal and communication skills. Proficient in Microsoft Office Suite and other relevant software. Passionate about motivating and guiding a team. Attention to detail, critical thinking, and problem-solving skills. Ability to work independently and in a team environment.  (Essential/Minimum) Operational


    REQUIREMENTS: 

    •    Psychometric Assessment (Essential/Minimum)
    •    Certificate of Fitness (Essential/Minimum)

    Duties & Responsibilities    
    Administrative and Support Services
       

    • Provide comprehensive administrative and support services to line manager and other team members within the department on a daily basis.
    • Handle email and correspondence and ensure effective communication within the office.
    • Manage and organise schedules, appointments, and meetings for line manager and team members.
    •  Prepare and distribute agendas, take meeting minutes, and follow up on action items.
    • Assist in managing email correspondence and communications, resolving issues where possible and acting as a gatekeeper when necessary.

    Budget Management    

    • Assist in monitoring and managing the team's budget, including tracking expenses, processing invoices, and reporting to the appropriate stakeholders.


    Communication and Cross Functional Coordination    

    • Act as a point of contact for internal and external stakeholders, fostering effective communication and collaboration.
    • Collaborate with other teams to support cross-functional projects and initiatives.


    Compliance, Governance and Assurance    

    • Comply with applicable processes, procedures, statutory laws and Regulations.
    • Ensure document control systems/database processes/procedure are in accordance with procedural standards and regulatory reporting requirements.
    • Ensure level of authorisations are applied within applicable processes.

    Data and Document Management    

    • Maintain and organise important documents, presentations, and reports in both physical and digital formats.
    • Implement document version control and ensure the security and confidentiality of sensitive information.
    • Support the development, implementation and change management requirements for new information management systems and processes within the team.

    Event Planning and Coordination    

    • Plan and coordinate team meetings, workshops, special events and roadshows, including logistics, catering, and necessary materials.
    • Collaborate with other departments to execute team events.

    Facilities and Office Management    

    • Oversee office space organisation and maintenance, ensuring a clean and productive workspace.
    • Manage office supplies and equipment, coordinating with vendors for replenishment and maintenance.
    • Handle incoming and outgoing mail, packages, and deliveries as needed.

    Safe and Healthy Work Environment    

    • Maintain and ensure a healthy environment, safe operations practices, ensuring compliance with all applicable Safety Health and Environmental (SHE) policies/procedures in line with set standards
    • Encourage a culture that focuses on safety in all operations

    Stakeholder and Client Relationship Management    

    • Maintain relationships with both internal and external customers to promote team, department and overall company image.
    • Interface with clients and attend to customer requests or complaints, conduct regular follow-ups to ensure problems have been resolved.
    • Assist with arranging client visits.

    Travel and Accommodation Arrangements    

    • Coordinate travel arrangements, including booking flights, accommodations, and transportation for team members.
    • Ensure travel itineraries and schedules are organised and communicated effectively.
    • Compile documents for travel-related meetings.
    • Accompany line and team managers when requested.

    Behavioural Alignment    

    Demonstrates the following:

    • Creativity, collaboration, sociable and awareness to the ecosystem
    • Stewardship, accountability, ability to develop trust, safety conscious and ethical
    • Ability to respond quickly to business needs/agility, flexibility, continuous learning, innovation and proven ability to experiment on creative business solutions
    • Ability to be inclusive, eagerness for multiple skills, embraces multiple cultures, accepts different approaches and be human-centric/empathetic
    • Results oriented, quality driven, excellence, entrepreneurial abilities, efficient and effective

    Method of Application

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