Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
Read more about this company
Key Purpose
To provide support to the business unit by:
Business Architect: Responsible for
- Understanding Business Needs and translating these to System projects and System Improvements or to Manual Process Improvements
- Ensuring Quality in Business with respect to understanding: Organisation structure, Business Processes, Business Rules and System support
- Lead In Product Development Analysis and design
- Lead in Critical Projects Analysis and Design
- Ensuring consistent process documentation (SOPs) exist and that these are up to date in line with IQS standards and requirements.
- Advises on the optimisation of resources and profitability of projects or resources.
- Without supervision undertakes specialist feasibility analysis, evaluations or business projects
- Gives feedback on delivery and project plans and assists with impact analysis
- Conducts special studies and prepares recommendations for policy, procedure, control or action. Analyses information to determine present and future performance.
- Makes recommendations to management regarding opportunities, progress and improvement strategies.
- Has an understanding of the many components that make up a business and is able to research and build entire business needs from scratch considering all elements.
- May be in any discipline in the organisation or a combination of disciplines. e.g. Marketing, Supply, Logistics, Pricing, Human Resources et cetera. May be required to consolidate the business plans and the financial forecasts.
Business Analyst Team Manager
- Resource Planning for project work and Business As Usual items
- Project Prioritisations in the projects Steering committees
- Quality Assurance of all Business Analysis done within the team to ensure correctness and completeness
Areas of responsibility may include but are not limited to
Project Resourcing and prioritization
- To provide understanding of how projects will be resources and prioritised from an analysis point of view
Analysis Support
- To provide support during the Analysis phase by being available for questions or clarification, and providing feedback to analysts as appropriate. Doing reviews.
Guidance and advice to the Business
- To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate. To ensure consistent process documentation (SOPs) exist and that these are up to date in line with IQS standards and requirements.
Critical Project Support
- Ensuring that the correct analysis and designs are implemented for business-Critical projects.
Line Management
- Full line management function within scope of role
Compliance Support
- Technology and business due diligence.
Strategic Business Support
- Ensuring alignment of strategic objectives of the business goals to all implementations. Critical success factors and measurable goals.
Skills and Knowledge
- Analytical and Conceptual (Advanced).
- Communication (written and verbal) (Advanced).
- Project Management (Intermediate).
- Multi-tasking (Advanced).
- Leadership (Advanced).
- Relationship Building (Advanced).
- Problem Solving (Advanced).
- Business Architecture document development (Advanced).
- Solution Design (Advanced).
- Systems (Advanced).
- Development (Intermediate).
- Technology life cycle (Advanced).
- Business (Advanced).
Education and Experience
Education:
- Matric (Essential).
- Degree / Diploma in IT
- Business Analyst course
Minimum Experience:
- 7 years Business Analyst experience
- 5 years Insurance industry experience
- 7 years UML experience
- 7 years Prototyping experience
- 7 years Testing and Defect Management experience
go to method of application »
Key Purpose
- Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Working with multiple business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.
Areas of responsibility may include but not limited to
Business Case
- Assist business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Business Case.
Product Requirements Specification (PRS)
- Design and validate the functional solution.
- This involves interpreting the CRS into a set of Product Requirements Specification (PRS).
- Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
- Identify a set of stakeholders that need to be involved in creating and validating the PRS. Interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
- Design a set of test cases/scripts, test scenario's and test data sets to accompany the PRS.
- Validate the PRS and Test Basket with the client and identified stakeholders and obtain sign-off.
Release Notes & Training Material
- Update and publish release notes related to the current system changes implemented, and notify impacted parties. Maintain and update the BRS and PRS with any added content.
Personal Attributes and Skills
Behavioral Skills
- Stress Management
- Time management and prioritization
- Creativeness
- Learning orientation
- Negotiation skills
- Innovation
Technical Skills
- Project Management
- SQL queries
- Business Writing Skills
- Presentation and Facilitation Skills
- Solution Architecture
- Process Mapping
- Entity Diagram mapping
- Software testing pack design, functional testing
Education and Experience
Minimum
- Informatics or other relevant degree
- 3 year business analyst experience
- Mobile App project delivery experience (Android and iOS)
Advantageous
- Dip.BA (FTI or equivalent)
- Business experience and product knowledge
Methodologies
Tools
- Enterprise architect
- Visio
- SoapUI (SOAP) / REST client (JSON)
- Atlassian tool suite (Jira, Confluence)
Processes
- ITIL (Incident, Release, Problem Management)
Technologies
- SQL (Oracle and IBM Netezza)
- UML
- XML
- JSON
Other
- Software architecture
- JAD sessions
- Data modelling techniques
go to method of application »
Key Purpose
- Within the Health Benefit Solutions system area, the Java developer must work together with Business Analyst, System Architect and managers, to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
- The Java Developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support.
- The Java Developer in the Health Benefit Solutions area must be technically support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to:
The successful candidate will be required to perform but not limited to the following key outputs in respect of the Health Benefit Solutions portfolio:
- The system development life cycle and involvement in each stage the defined system development tools, processes and workflows
- Part of the team in distinguishing between business, functional and non-functional requirements and how to implement them
- Delivery of high quality source code and the technologies used and the systems components structure
- Develop, test, and maintain the deployed application software with high quality
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
Perform accurate development estimation
Competencies
The successful candidate must demonstrate the following competencies:
- Software release management
- Solution Design and Implementation
- Software testing and Test Driven development
- Software deployment and maintenance
- Change control
- Time management and prioritization
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments
Education and Experience
- BSc Computer Science or equivalent 3-year IT qualification
- 3+ source code Java (version 8) development experience (support and maintenance)
- Deep understanding of the SpringBoot Framework, Hibernate
- WebLogic, JBoss Application Server experience
- Presentation layer development (JSP, JavaScript, Angular 6, JQuery)
- SOAP, REST, XML, XSLT, Web Services experience
- Maven, ANT build scripts
- JMS, Tibco EMS experience
- Java Batch Scheduling (Flux, Quartz) experience
- Knowledge with Business Rules Management Frameworks and continuous integration
- Experience with DevOps (Atlassian Suite) and Linux (L5, LVS, Apache)
- Experience with containerization virtual systems (Kubernetes, OpenShift, Docker)
- Exposure to an agile methodology driven environment
- Experience in the delivery and deployment of projects within the SDLC within a high pressure complex environment
go to method of application »
Key Purpose
- Responsible for understanding business analysis requirements, owning solutions design, and executing on complex analysis and ensuring that projects are delivered accurately and timeously.
Areas of responsibility may include but are not limited to
- Using statistical methods and tools to analyze data and identify trends, patterns, and insights
- Gather data from various sources, such as databases, surveys, and external datasets
- Ensuring the data integrity
- Creating dashboards to present data in a understandable way
- Compiling reports that summarize findings and provide actionable recommendations to stakeholders
- Working with other departments to understand their data needs and provide insights that support their goals
- Determine how to improve existing business processes
- Determine which tasks can be automated
Technical Skills and Knowledge
- Programming (SQL, R), Power BI software and advanced Microsoft Office skills.
- Understanding of systems engineering concepts.
- Diagnostic information gathering.
- Analytical thinking.
- Thoroughness.
- Business Intelligence.
- Insurance experience is advantageous.
Education and Experience
Education:
- Matric (Essential)
- Bachelor’s degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or strong mathematical/economics candidate (Essential)
Minimum Experience:
- 1 - 2 Years experience in any of the fields specified under essential qualification.
go to method of application »
Key Purpose
- To lead a team of building specialists who are responsible to achieve set targets, provide technical expertise on building claims for the process of claim payments within a set turnaround time.
Areas of responsibility may include but not limited to
- Full line management function within scope of role
- Reporting to MANCO on Ops dashboard and team stats
- Escalated query handling form various stakeholders
- Reporting to various stakeholders on team performance
- Performance coaching
- Goal setting per advisor
- Monthly 1:1’s and performance discussions
Education and Experience
- Matric
- 3 years’ minimum short term insurance claims building assessing experience
- 1 years’ minimum short term insurance team leader experience
- Degree (Advantageous)
go to method of application »
Key Purpose
- Increase the sales of the product range through building relationships, superior client service and technical knowledge.
Areas of responsibility may include but not limited to
All work must be done accurately, comprehensively and in-line with set quality standards and timelines.
- Increased Discovery Health product sales through building relationships, superior client service and technical expertise
- Create strategic business partnerships with multiple intermediary stakeholders.
- Relationship building with internal and external stakeholders.
- Project management of new business process, from end to end.
- Intermediary reporting and trend analysis.
- Consistently deliver Discovery Health value proposition.
- Escalated query resolution and troubleshooting
- Increase the sales of the product range through building relationships, superior client service and technical knowledge.
- Review new business pipeline, follow-up, and tracking.
Issuing of quotations
- Technical training and ongoing product support to financial advisors.
- Keeping up to date with competitor product and service offering and industry developments
- Participating in proactive sales and marketing initiatives
Personal Attributes and Skills
- Logical, analytical problem-solving ability.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work independently.
- Ability to take accountability, responsibility, and ownership.
- Able to take initiative and exercise sound judgment and decision making.
- Ability to work in a highly pressurized, target oriented environment.
- Ability to deal positively with change and uncertainty.
- Strong business acumen.
- Strong sales and persuasive skills.
- Strong quality orientation.
- Good organizational skills.
- Proactive, self-motivated.
- Able to identify, nurture and develop talent.
- Customer oriented.
- Ability to meet deadlines timeously
Education and Experience
Qualifications
- 3-5 years medical scheme industry experience (required)
- Business degree (advantageous)
- RE5 (preferable)
- NQF5 in Wealth Management of Financial Planning / 120 FAIS credits (preferable)
- Knowledge of MS Office Suite
- Sales experience (advantageous)
- Knowledge of MS Office Suite
- Business degree (advantageous)
- Relevant financial services industry experience is advantageous
Experience
- Relevant financial services industry experience is advantageous.
- Sound health industry experience
- Adviser consulting experience in the financial services industry
- An understanding of financial planning
Requirements
- Valid drivers licence and insured and reliable car
- Smart-phone
- Willingness to travel
go to method of application »
Areas of responsibility may include but are not limited to
- Data analysis and ad-hoc investigations
- Experience monitoring on key metrics (loss ratio, claims, premium growth etc.)
- Presentations to internal team members
- Writing of reports to summarize key findings
Education and Experience
Education:
- Matric (Essential)
- Bachelor’s degree in Actuarial Science (Essential)
Minimum Experience:
- No previous internship and or graduate programme in any industry or government institution
- No work experience
- Between the ages of 18 – 30 (Essential)
- You must be a South African Citizen by Birth or by naturalization before the 27th April 1994.
go to method of application »
Key Purpose
- The Early Intervention Claims Administrator is responsible for managing scheme members or schemes within the ICB claims division with a focus on early intervention strategies. This role aims to mitigate long-term claims and improve return-to-work or stay-at-work outcomes by identifying and addressing potential issues early in the claim’s lifecycle. Additionally, the role emphasizes proactive client engagement to enhance customer satisfaction and support policyholders throughout the claims process.
Areas of responsibility may include but not limited to
- Relationship Management: Build and maintain strong relationships with service providers, brokers, and employers.
- Stakeholder Engagement: Facilitate early intervention enrolment by engaging with relevant stakeholders.
- Claims Administration: Manage and process all claims and queries related to cases in the early intervention process.
- Support for Case Management: Assist the case management consultant by preparing early intervention reports for members during client meetings.
- Protocol Development: Develop and refine early intervention protocols from an administrative perspective.
- Data Management: Capture, analyze, and manage early intervention data.
- Follow-ups: Conduct follow-ups with service providers, brokers, and employers to ensure smooth processing.
- SOP Management: Manage and adjust Standard Operating Procedures (SOPs) as needed.
- Reporting: Develop and report monthly team statistics, ensuring they are signed off by management.
- Mentorship and Coaching: Provide mentorship and coaching to administrators and new staff.
Personal Attributes
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Drives Results
- Problem Solver
- Effective communicator
- Innovative thinking
Education and Experience
- Qualification: Medical training courses will be advantageous
- Advanced Microsoft Excel proficiency
- Minimum of 2 years of experience in claims administration, in the life insurance industry.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with stakeholders at various career levels, including service providers, brokers, employers, and internal team members.
- Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships with diverse stakeholders.
- Stakeholder Engagement: Proven ability to engage and collaborate with stakeholders at different levels of the organization, ensuring clear and consistent communication.
- Adaptability: Flexibility to adapt communication style to suit different audiences and career levels.
- Professionalism: High level of professionalism and the ability to handle sensitive information with confidentiality and discretion.
- Collaboration: Ability to work collaboratively with cross-functional teams and external partners.
- Absenteeism management
- Knowledge and practice of early intervention in the disability claims environment
- Training expertise for stakeholders in relation to policy and processes.
go to method of application »
Key Purpose
- To map workflow standard operating procedures (SOP’s) for Discovery. Mapping of new SOPs. Update and maintenance of existing SOP’s. Monitoring compliance with SOP Standard within Discovery.
Areas of responsibility may include but not limited to
- Train on how to read/follow SOPs.
- Posting of SOPs in PinPoint
- Alerts to business and training to socialize SOP changes
- Identifying areas of concern and process weaknesses
- Mapping of SOPs for new projects/processes using the BPMN stencil
- Weekly progress stats to the business
- Monthly SOP Stats to the management team
- Active engagement and collaboration with SMEs within business when mapping SOPs
- Periodic review of SOPs in line with risk, compliance, quality assurance, internal/external audit and regulatory requirements
- Facilitate mandatory annual review of SOPs in line with iQS requirements
- Support iQS audit requirements and changes in the SOPs review process
- Gate keeper of the manual controls in the operational SOPs
- Version control and effective document management of the SOPs and the SOP matrix in line with iQS audit requirements
Personal Attributes
- Strong analytical & problem-solving ability
- Methodical and pays attention to detail
- Able to take ownership & responsibility for own tasks
- Assertive
- Team player ensuring the business case prevails
- Ability to work under pressure
- Ability to communicate clearly, concisely and professionally with all levels of management
- Strong numerical ability (to compile stats)
- Ability to follow flow and work instructions
Education and Experience
- Matric - essential
- 2 years industry experience and six sigma experience required
- A working knowledge of the Operations environment throughout Discovery
- An understanding of the Paradigm system
- Good understanding of PinPoint
- Must be able to relate effectively to internal and external clients and all interested stakeholders
- Computer Knowledge: Basic Computer skills, Microsoft Visio, Word, Excel advanced, PowerBi, E-mail, Paradigm, DNA, Pinpoint, OneDrive, SharePoint
go to method of application »
Job Purpose
- To perform a variety of Financial functions within the Central Finance – Transaction Management team.
Key Outputs may include but are not limited to:
- Processing of adjustment transactions on the Paradigm/CRS system.
- Processing of allocations on the Paradigm system
- Processing of MSA related adjustments and payments to other medical schemes.
- Processing of inter account transfers
- Processing of workflow changes on Sage system
- QA and posting of transactions on the Sage system.
- Performing bank account verifications.
- QA and activations of Sage providers
- Informing members of amounts due to them
- Assisting with unallocated funds on bank statements
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail