Fresh Vacancies at Ignition Group

Description

• The Chief Financial Officer – Consumer is accountable for the functioning and management of the Business to Consumer finance function encompassing Retail telco, Retail banking, Non-Regulated Product and Media with primary responsibility for financial leadership, strategic planning, financial reporting, budgeting, forecast collation, income tax compliance management, external auditor liaison and treasury.

This position is responsible for:

Financial Leadership

• Develop and implement financial strategies to support the growth of the businesses.
• Oversee all financial aspects, including budgeting, forecasting, financial planning, and analysis.

Strategic Planning

• Collaborate with the executive teams to create long-term strategies that align business and consumer needs.
• Evaluate new business opportunities, partnerships, and pricing strategies to maximize revenue.

Financial Reporting

• Ensure timeous, accurate and complete financial reporting
• Work closely with the Commercial Finance function to deliver accurate insights, drive revenue growth and accurate forecasting

Budgeting

• Producing the sector budgets for consolidation and submission to the Board of Directors, comprising income statements, balance sheet and cash flow statements.

Forecast collation

• Provide timeous forecast financial results on a continuous forward 12-month basis.
• Provide insight and analysis on the rolling 12 month forecast with key emphasis on EBITDA and cash generation for the sector.

Income Tax compliance

• Responsible for income tax submissions.
• Key liaison with SARS in respect to tax matters.

External auditor liaison

• Key liaison with external audit.
• Drive external audit deliverables to ensure timeous external audit completion.
• Project manage operational finance deliverables to auditors.

Treasury

• Take responsibility for treasury and forecast cash generation.
• Optimise cash position with detailed and rigorous cash collection strategies and accounts payable management.

Performance Management:

• Develop key performance indicators (KPIs) to measure success in the sector.
• Analyse financial performance and provide actionable insights to improve efficiency and profitability.
   

Team Leadership:

• Lead, mentor, and develop the finance team to enhance capabilities and drive performance.
• Foster a culture of accountability and performance within the finance department.
   

Requirements
Knowledge, skills and attributes:

• Creative, strategic, and financial acumen coupled with strong business intellect necessary for taking the business to the next level.
• Ability to influence and motivate others to maximise their efforts towards achieving the company’s business purpose.
• Demonstrate business acumen, finance expertise and strategic planning skills.
• Visionary leader who demonstrates the ability to interface and maintain effective working relationships with all departments.
• Proven management skills.
• Ability to collaborate with executives at a strategic and tactical level.
• Deep understanding of regulation, coupled with an understanding of cost and revenue, capital allocation, and stakeholder issues.
• In-depth understanding of performance reporting and financial / budgeting processes.

Education and training:

• Degree in business, e.g., Bcom (Accounting), Economics, Business Administration, etc.
• Chartered Accountant registration.

Experience:

• At least 12 years' experience in the business to consumer sector (preferably telecommunications or fintech), managing a team in a dynamic and highly competitive environment.
• Experience in a senior financial leadership role in a company with complex financial modelling particularly in relation to customer lifetime value.
• Demonstrated ability and experience advising and influencing executives, providing insights that lead to key decision making within the business.
• Substantial experience in leadership and an ability to motivate and promote professional development of a cross-functional team.

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Description

• The Junior Compliance Officer will collaborate with various departments to create a culture of risk-awareness and adherence to applicable laws and regulations and is responsible for assisting the Group Head with implementation of strategies, policies, and procedures to mitigate risks, ensure legal and regulatory compliance, and protect the organisation's reputation; and support the Group Head with development, implementation, and maintenance of compliance programs, conducting compliance audits, and providing guidance to employees on compliance and regulatory matters. 

Key roles and responsibilities : 

Compliance Program Support

• Assist in the development and implementation of compliance policies and procedures.
• Maintain up-to-date knowledge of regulatory requirements and industry best practices.
• Support the preparation of compliance reports for senior management and regulatory authorities.

Risk Management, Audits and Assessment

• Participate in maintaining the company risk register, identifying, analysing, and mitigating key risks.
• Assist in driving change for continuous improvement initiatives, evaluating past and future risks through comparative analysis.
• Conduct risk assessments to evaluate internal operations, controls, and financial impact, reporting findings for management and stimulating improvement initiatives.
• Conduct regular compliance audits to ensure adherence to internal policies and regulatory requirements.

Compliance and Regulatory Oversight

• Prepare document packs for regulatory submission, including internal and external audits and inspections.
• Implement and maintain compliance documents, templates, policies, and procedures.
• Build compliance and risk awareness through identification, stakeholder engagement, training, and broader regulatory environment strategies.
• Support the implementation of processes, tools, initiatives, and procedures for identifying, reporting, and resolving compliance and regulatory issues.
• Ensure information availability and compliance-related processes, maintaining required compliance filing for the company.

Specific Compliance and Regulatory Oversight:

• The Junior Compliance Officer is required to provide compliance oversight for health and safety requirements in the organisation and work closely with the SHEQ Lead.
• Assist internal stakeholders in understanding and complying with global data protection laws that are applicable to the organisation.
• Assist the Group Head with the management of the organisation’s various insurance policies and ensuring the organisation is adequately covered at all times.

Policy and Procedure Management:

• Assist in drafting, reviewing, and updating compliance policies and procedures.
• Ensure that all compliance documentation is accurate, complete, and accessible.
• Support the implementation of new regulatory requirements and industry standards.

Requirements
Knowledge, skills and attributes:

• Adaptable in fast-paced environments, with effective communication across organisational levels.
• Demonstrates sound judgment, professionalism, and competence in providing compliance advice.
• Solid knowledge of current and developing regulatory compliance issues and trends.
• Proactive and autonomous, excelling in high-pressure situations and meticulous planning.
• Implements and evaluates policies, procedures, protocols, and work practices, with a continuous improvement mindset.

Education and training:

• LLB, Admitted Attorney.
• Further degrees or certificates in compliance management or risk management (Advantageous)

Experience:

• At least 2 – 3 years of professional experience in a similar position (compliance, quality assurance and/or risk).
• Experience in corporate and commercial matters.
• Demonstrate success in providing sound regulatory compliance advice.
• Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
• Proven experience interacting with regulatory agencies

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Description
Key roles and Responsibilities

HR Strategic Alignment

• Participate in the provision of HR policy and procedure guidance and coaching.
• Execute HR projects across the company within specific timeframes.
• Act as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labour market and general developments that could impact on the human resources in the area of responsibility.
• Participate in the design transformation and change programmes.
• Contribute to the development of progressive HR policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
• Support the provision of strategic advice and ongoing support on employee relations issues, dispute resolution and industrial advocacy including managing escalated or complex cases.
• Design effective employee relations, retention, and rewards programs.
• Understanding the organization's goals and strategies to align HR initiatives accordingly.
• Implement strategies relating to the recruitment, development, engagement and provide general HR support of employees in the area of responsibility and/or stakeholder group.
• Deal with employee relations issues within the assigned business unit.

Stakeholder Engagement

• Contribute to the provision of HR related advise across the generalist range of the role.
• Implement the company’s people plans by working closely with internal stakeholders to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
• Analyse complex trends and metrics in partnership with the relevant stakeholders to develop solutions, programs and policies.
• Working across multiple teams to ensure HR practices support their specific objectives.
• Work with the talent acquisition team to ensure the execution of the full recruitment cycle plans and talent sourcing strategies.
• Partner with the relevant stakeholders to support and execute HR initiatives for all aspects of human resources.

Continuous Improvement and Risk Management

• Identify opportunities to streamline HR processes and improve efficiency.
• Identify and address potential HR risks to protect the organization from legal and reputational harm.
• Ensure compliance with all relevant HR legislation

Requirements
Education, Skills, and Attributes.

Knowledge, skills, and attributes:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Excellent knowledge of multiple human resource disciplines, including compensation practices, organisational diagnosis, employee and union relations, diversity, performance management, and relevant employment laws
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
• Maintains a clear and detailed knowledge of the industry trends, best practices, and labour legislation
• Excellent ability to develop HR policies and procedures that meet company needs
• Excellent ability to work effectively and maintain resilience in a changing environment
• Excellent relationship management and demonstrated collaborative skills in working with internal and external business leaders and stakeholders

Education and training:

• Bachelor’s degree in HR Management or similar qualification
• Advanced degree in HR Management or similar qualification advantageous
• Human Resources Professional certification

Experience:

• At least 7 years’ experience in a similar role.
• Excellent experience delivering and implementing innovative HR solutions that meet company needs
• Excellent experience with operational and strategic HR service delivery
• Excellent experience implementing workforce plans that reflect organisational/departmental need
• Proficient in HR technologies including experience in HRIS, and E-recruitment systems
• Excellent experience with HR metrics
• Excellent experience leading and delivering complex people projects and initiatives with specific deadlines
   

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Description

• The Chief of Staff is responsible for ensuring the efficient day to day operational functioning of the office of the Group Chief Executive Officer (CEO). The role requires engagement with senior executive leadership, facilitating and driving strategic initiatives and facilitating stakeholder engagement. The Chief of Staff is also responsible for programme management of all key initiatives of the CEO office.The Chief of Staff will use strong leadership and problem-solving skills to assist with the daily operation of an organization.

Key roles and responsibilities:

• Working with our Group CEO, and Executive Leadership team to help drive and execute the company’s strategy and work on high-level strategic projects assigned bythe CEO.
• Participates and leads programme management of CEO initiatives, which involves duties on a weekly, monthly, and quarterly basis.
• Providing department leaders with recommendations and consultation to improve teamwork.
• Planning, coordinating and keeping contents of a meeting focused.
• Determining key performance indicators and how to measure team performance.
• Providing tactical support to implement ideas.
• Working with leadership to deliver, monitor and communicate progress towards goals.
• Responding to inquiries on behalf of the Chief Executive.
• Overseeing strategic business initiatives from ideation to implementation.
• Identifying and helping solve core problems or opportunities within business processes.
• Providing Chief Executive and other senior leaders with insight and analysis on the company’s operations.
• Assessing risk when business decisions are made.
• Providing support and oversight for special projects and initiatives.
• Planning, coordinating and leading meetings and workshops.
• Identifying and providing recommendations on improvements across the organisation.
• Look externally and internally to drive forward innovation ideas that will support driving business profitability.

Requirements
General knowledge, skills and attributes:

• Exceptional quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen.
• Broad functional knowledge, including but not limited to strategy, business development, product development, project management, human resources, marketing and sales, etc.
• Excellent interpersonal, engagement and communication skills.
• Entrepreneurial and results-driven achiever.
• Ability to work effectively with people at all levels in an organization.
• Ability to influence decision making at executive leadership level.
• Excellent presentation skills.
• Fluent in change management and continuous improvement methods, such as Six Sigma or Lean.
• Qualifications and certifications:

Relevant Master’s degree (e.g. MBA).

Work experience:

• Strong work experience leading projects, teams or organisations.
• Market research experience a plus.
• Proven track record of effectively interacting with executive management.
• Experience with project management methods like Scrum or Agile.Description

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Description
Job Specification

• Act in accordance with the principals of TCF.
• Adhering to processes, scripts and standard operating procedures.
• Handle the end to end processing of the claims.
• Capture, validate and assess claims on the in-house claims system.
• Action all client requests.
• Handle client queries.
• Handle client complaints.
• Meet customer expectations.
• Fraud detection.

Requirements

Educational Requirements

• Matric is essential.
• RE qualification is essential.
• Relevant tertiary qualification would be advantageous.

Experience

• Minimum 3 years’ experience in a call centre environment.
• Minimum 2 years’ claims experience in a short- or long-term insurance environment or;
• Minimum 2 years’ customer service experience in a short- or long-term insurance environment or;
• General short term insurance claims assessment knowledge.
• GAP claims assessment knowledge would be advantageous.

Special Skills

• Proficient in MS Excel, MS Word and MS OutlookDescription

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Description
Key roles and responsibilities

•  Conduct research on Labour Law developments and a through understanding of case law; 
•  Reviewing and amending Policies and Procedures relating to Employment Law and Practices; 
•  Assist in preliminary drafts of notices to attend disciplinary enquiries, disciplinary enquiry pleadings and CCMA pleadings; 
•  Consulting with stakeholders on internal grievances, appeals with an objective to resolve and/or determining course of action on employment disputes; 
•  Assist in developing training material; and
•  Assist in aligning operational practices with labour law and applicable policies. 

Requirements

Education, experience, attributes

Knowledge, skills, and attributes:

• Strong interpersonal communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Knowledge of employment laws and regulations.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office Suite

Education and training:

• Bachelor’s degree in human resources, Labour Law or a related field. A Bachelor of Laws qualification is advantageous.

Experience:

• Minimum 1 years’ experience in Labour Law, Human Resources or a related field

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Description

• The Bookkeeper is responsible for daily accounting tasks such monthly financial reporting, general ledger entries, recording payments and making the required financial adjustments. This position captures the company’s financial data and maintains accurate financial records for accounts receivable, accounts payable and daily financial entries.

Contract duration :

• 5 months

Key roles and responsibilities :

Financial Transaction Management

• Maintain records of financial transactions by posting transactions and ensuring compliance to legal requirements.
• Maintain subsidiary accounts by verifying, allocating, and posting transactions.
• Balance subsidiary accounts by reconciling entries.
• Capture monthly income statement for monthly management accounts.
• Timeously obtain supporting documents for financial transactions.
• Raise invoices and record in the correct accounting periods.
• Maintain general ledger by transferring subsidiary account summaries.
• Balance general ledger by preparing a trial balance; reconciling entries.
• Process payments.
• Respond to and resolve queries made by suppliers related to payments.
   

Financial Reporting and Analysis

• Prepare financial reports by collecting, analysing, and summarizing account information and trends.
• Review month-end close reports and identify problems detected.
• Prepare monthly journals including accruals, depreciation, and cost allocations.
   

Reconciliations

• Perform account reconciliations to asset accuracy of transactions.
• Reconcile reports to third-party records such as bank statements.
• Resolve discrepancies and collaborate across various finance and non-finance functions.

Month-end Close and Auditing

• Act as a key player in the accounting process.
• Ensuring audit trails are attached to reconciliations and invoices.

Continuous Improvement

• Recommend how to improve efficiency using automation.

Requirements
Knowledge, skills and attributes:

• Solid grasp of accounting principles and best practices.
• Demonstrates a high level of accuracy and attention to detail.
• Strong planning and organizational skills.
• Knowledgeable about accounting processes and procedures.
• Proven ability to calculate, post, and manage accounting figures and financial records, with additional skills in problem analysis, working under pressure, meeting deadlines, and prioritizing workload in a fast-paced environment.
   

Education and training:

• Diploma in bookkeeping.
   

Experience:

• At least 3 - 4 years’ experience as a Bookkeeper.
• Demonstrated experience operating spreadsheets.
• Minimum 3 years’ experience working with the MS Office Suite, including MS Excel and MS Word.