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The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.
Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the...
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The IIE Varsity College, Durban North Campus has a part-time lecturer (Independent Contractor) vacancy available on the following Programme for the 2024 academic year:
- Psychological Assessment (PSAS8111)
Competencies Required:
- Technical Skills
- Communication Skills
- Organisational Skills
- Effective classroom management skills
- Open to further development of teaching practice
Minimum Education Requirements:
- Qualified psychometrist with a Psychology related master’s qualification.
Minimum Experience Required:
- Work experience as a Psychologist in the Clinical, Counselling, Research, Educational contexts.
- Lecturing/Tutoring experience in above-mentioned module (at least at Honours level).
- Experience in conducting psychological assessments.
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The IIE Varsity College, Durban North Campus has a part-time lecturer (Independent Contractor) vacancy available for the first semester for 2024 on the following:
- Design Thinking and Problem Solving (DTPS5111)
Competencies Required:
- Technical Skills
- Communication Skills
- Organisational Skills
- Effective classroom management skills
- Open to further development of teaching practice
Minimum Education Requirements:
- A Bachelor degree in Digital Design/Media/ Graphic Design / Multimedia
Or
- A Bachelor degree in one of the Digital Graphic/Media/Multimedia related fields with digital graphics or a similarly related field to the third year level.
Minimum Experience Requirements:
- Lecturing experience in digital graphics/ digital design/multimedia.
- Work experience as a graphics designer/ digital animator/ multimedia/ in a related graphical design environment.
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The IIE Varsity College, Durban North Campus, School of Education, has a part-time Lecturer (Independent Contractor) vacancy available for the second semester for the following module:
- Teaching Experience Supervision: TES0123
Minimum Qualification Requirements:
- NQF7 qualification in education (e.g., PGCE with bachelors or B.Ed degree)
Minimum Experience Requirements:
- Minimum of 5 years teaching experience in the associated phase in which they will supervise students.
Closing Date 28 July 2023
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The IIE Varsity College, Nelson Mandela Bay Campus has a vacancy for a Junior Student Advisor (Undergraduate).
Duties and Responsibilities:
Presentation Target
- Secure and complete presentations at targeted schools. Distributes marketing material such as pamphlets, information brochures and hands out interest cards to students.
- Represents the brand at career expo's.
- Facilitates stakeholder events.
- Monthly booking and presentation target achievement as per set schools priority targets.
Database Collection
- Achievement of monthly schools database collection target as per set schools priority targets.
Interview Target
- Makes sufficient database calls to prospective students to schedule interviews in order to achieve daily and weekly booking targets.
- Follows up on online applications by tracing proof of payments before scheduling appointments with prospective students.
- Responds to online and telephonic enquiries within 24 hours of query.
- Conducts interviews adhering to interview script and full interview process. Builds rapport with the students (and parents if present) during the interview process.
- Achieve weekly, monthly and annual individual interview target.
Application Target
- Secure applications over the table during interviews by assisting students with online application process.
- Follow up with unpaid online applications to secure payment.
- Complete required weekly INA (interviews not applied) calling to secure applications.
- Achieve weekly, monthly and annual individual application target.
- Drive applications to accept offer of admission and pay the required pre-registration fee.
Registration Target
- Achieve new student registration individual target.
Administration and Reporting
- Update call report and IBT (Interview Booking Tracker) report on a daily basis.
- Ensure interview forms are completed accurately.
- Ensure applications are submitted with correctly certified supporting documentation in order for applications to be confirmed.
- Update calling outcomes on STASY and TMR (Total Marketing Report) as and when required by Head: Student Recruitment.
Competencies Required:
- Interpersonal and communications skills
- Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
- Time management skills
Minimum Qualification Requirements:
- 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
Minimum Work Experience Requirements:
- Minimum of 1 year sales experience
Special Requirement:
- Drivers license and own vehicle essential
Preference may be given to EE candidates
Closing Date 28 July 2023
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The IIE's Varsity College, Nelson Mandela Bay Campus has a vacancy for a Customer Relations Officer.
Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish for change within a semester, between semesters or between years of study.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out- etc.) to ensure that student is advised correctly.
- Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Head: Academic Operations in co-ordinating the Retention Project on campus.
Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of the programme information presentations, on overview of pertinent academic policies and an outline of the academic year etc.
- Manage the dissemination of policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme information Session by addressing students in class with a view to explain and induction the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations Department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer where appropriate.
- Captures details of all student contact made by the Customer Relations Centre on the academic system.
- Provides various letters/documents that are generated from the academic system on request by students.
- Assists with unresolved queries from The Students HUB and escalates queries to the Senior Customer Relations Officer where quires require further attention.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.
Team Support, General & System Administration
- Responsible for ensuring all students notes are captured in the academic System.
- Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
- Identifies and flags student query trends and escalates these identifies trends to the Senior Customer Officer where required.
- Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution of student queries.
- Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies Required:
- Advanced Interpersonal and communication skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative and customer service experience, and 1 year of operational management/ project management experience.
Closing Date 28 July 2023
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The IIE's Varsity College, Pietermaritzburg Campus has a vacancy for a Programme Manager: Information Technology.
Duties and Responsibilities:
Academic Leadership, Management & Campus Support
- Overall leadership and management of the School on campus.
- Manage the interface with the Head of School.
- Plan resource allocation for the academic operations of all programmes within the School on campus.
- Review academic results of all students within the School on campus and implement an appropriate teaching and learning strategy for "At risk" students and "At risk" modules.
- Manage academic counselling and support to students within the school on campus.
- Report on the academic performance of the School on the campus to Head: Academic, Campus Head and Head of School, and any other relevant national staff member.
- Drive the implementation of relevant teaching and learning initiatives within the School on campus.
- Support the development of new programmes for accreditation.
- Support development of academic material and assessments on programmes within the School by acting as developer, module leader, moderator or head of programme for the Central Academic Team (CAT).
- Performance management and development of permanent academic staff within the School on campus.
- Manage lecturer development in consultation with the Teaching and Learning specialist.
- Ensure representation of the school on the Programme Co-ordination Committee (PCC) calls.
- Discipline Module Support role.
- Support the Teaching & Learning Specialist in the management of the peer review process and the internal moderation model.
- Provide specialist support to the campus senior management team for all programmes within the School.
- Provide specialist support to the campus operations team responsible for the operation of all programmes within the School on campus.
- Lead the recruitment, selection, and appointment of the academic team of the School within the campus.
- Provide support to the campus marketing team with specialised knowledge of the programmes with the School.
- Manage the Development Task.
- Manage plagiarism offences and disciplinary procedures.
- Manage and oversee the school's role in National/campus initiatives, such as Summer School, Saturday School, Speed Week, RESTART, 6 Week Student Engagement Programme, Numeracy Tutorial Sessions, Elevate.
- Involvement in, and management of, academic support and administrative duties during the campus registration period.
- Supervision of students on Honours programmes (where applicable).
- Manage the student tracking process.
- Conduct Student consultations.
Industry, Professional Management & Building Partnerships
- Develop and maintain relationships with professional industry to support placement of students, bursaries and sponsorships and access to professional expertise.
- Facilitation of and involvement in professional and scholarly activities e.g. Conference Papers and Higher Degree Studies.
- Organise campus events for the School to promote professional industry relationships.
- Represent The Independent Institute of Education (The IIE) and The IIE's Varsity College at professional institutions, on external partner faculty boards and other relevant committees.
Lecturing
- Lecture up to 100 hours OR 2 modules per semester (including supervision). If engaged in approved formal research activity then you will be required to lecture 1 module per semester.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets.
Competencies:
- Leadership and management skills
- Professional/advanced communication skills
- Organisational and planning skills
- Proven computer literacy competence
- Tolerance for operating in a pressurised environment and industry
- Tangible evidence of participation in the planning and/or implementation of change management interventions
- Ability to analyse and interpret data
- Attention to detail and focus on quality
- Advanced teaching and learning expertise evidenced by a Teaching Portfolio
Minimum Qualification Requirements:
- Masters or equivalent in relevant School (NQF Level 9) in IT.
Minimum Experience Requirements:
- Minimum of 5 years Teaching and Learning experience (preferably in teaching environment).
- Must have an understanding of current regulatory framework and its impact on higher education and private colleges.
Preference will be given to EE candidates
Closing Date 28 July 2023
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The IIE Varsity College, Pretoria Campus has a vacancy for an Academic Support Co-ordinator.
Duties and Responsibilities:
Academic Department Administrative Support
- Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
- Compiles, manages and distributes academic reports as required by the campus Academic School/s.
- Captures student notes in the academic system as and when required.
- Collaborates with other members of the Academic team (and other departments when applicable) to prepare for and meet the requirements for the campus PULSE and Groups Internal Audits.
- Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
- Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
- Attends the Academic department meetings and records minutes at these meetings when required.
- Assists with student disciplinary hearings as and when required.
- Meets project deadlines as determined by the National office and/or the Head: Academic.
Independent Contractor (Lecturer) Administration Management
- Responsible for day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
- Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
- Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
- Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
- Manages lecturing loads by way of module allocations i.e Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
- Manages and notifies the relevant lectures of any changes that may affect their designated programmes.
- Collaborates with relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
- Provides first line screening support for Lecturer applications and sets up interviews for shortlisted candidates.
- Attends mock lectures where required as part of the candidate screening process.
- Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor related Annexures.
- Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined, and all audit and policy/process requirements are met prior to any Independent Contractor Agreement being issued or work being offered or carried out.
- Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
- First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
- Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved, and any queries are resolved before the timesheet cut off date.
- Works with Academic Department in driving lecturer evaluations.
- Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set the relevant VCConnect email addresses and account details timeously.
- Ensures that all new Lectures are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.
- Updates the campus tracker to identify Lecturer gaps and work with the Head: Academic to put recruitment plans in place to fill the identified gaps accordingly, and proactively identifies a pool of suitable Lecturer candidates across the relevant Programmes as part of an ongoing recruitment drive.
Campus Synergy & General
- Assists the Academic department with the co-ordination of academic workshops when required.
- Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
- Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
- Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
- Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.
Competencies required:
- Advanced administrative and organisational skills
- Computer and system proficiency
- Problem solving skills
- Advanced communication
- Time management & prioritisation skills
- Best suited to a friendly, organised and methodical person who works accurately and able to handle pressure
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed in the company will also be considered for the role.
- Advanced diploma or Degree (NQF Level 7) advantageous
Minimum Work Experience Requirements:
- Minimum of two years administrative experience, ideally within a tertiary academic environment
Preference will be given to EE candidates
Closing Date 04 August 2023
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The IIE's Varsity College, Sandton Campus has a vacancy for a Results Administrator-Capturer.
Duties and Responsibilities:
Credit Accumulation
- Assists with the capturing of students' automatic credits on the academic system
- Ensures that all data entries for the summative assessment calculation have been complied with
- Ensures that the summative assessment outcome is correct and thereafter is responsible for the release of these results on the student portal
Post Assessment Mark Collation
- Co-ordinates the marking process with lecturers and ensures these marking deadlines are adhered to and managed according to the timeline
- Co-ordinates the marking deadlines with the relevant Programme Manager to ensure there are no delays in the process
- Ensures that result capture sheets are emailed to lecturers timeously for electronic completion
- Captures the results / imports result capture sheets into the academic system
- Completes regular audits on all activity logs relating to the marking process and ensures that all scripts are accounted for at any given point in time
- Ensures that all Integrated Curriculum Engagement (ICE) results are captured by the lecturer outside the system
- Facilitates the process of Individual Integrated Curriculum Engagement (ICE) task marking by managing the milestone dates with lecturers
- Proactively applies early detection mechanisms to ensure that student queries relating to results discrepancies are minimal during peak assessment time
- Verifies scripts received against the marks captured on the mark sheet for the Online Centre and submits the mark sheet to the Online Centre for processing on the academic system thereafter
Cumulative Assessment Mark Release (Formative)
- Captures all formative assessment results
- Compiles the Question by Question analysis when requested
- Ensures that all results entries captured for the Cumulative Assessment (CASS) calculation have been complied with
- Ensures that the cumulative assessment determination results also include ICE (Integrated Curriculum Engagement) assessment results
Internal Moderation
- Supports the campus Academic department in accessing scripts required for the internal moderation and decentralised marking process, as well as for the marking centre
- Assists with the selecting and scanning of scripts for moderation and completing the activity logs pertaining to the steps involved in results processing, moderation and storage of an assessment
- Liaises with the relevant Programme Manager responsible for deciding which scripts are moderated, and once confirmed, prepares all documents required for the moderation process to take place
- Updates the Internal Moderation Tracking Grid accurately and timeously
External Moderation
- Assists with scanning necessary scripts and uploading them on to the moderation tracking system and assigning this to the relevant Central Academic Team (CAT) member
- Completes the Moderation Control Sheet (MCS) to be included with every set of External moderation
- Ensures that the Moderation Control Sheet (MCS) and scripts/Portfolios of Evidence (POE's) are attached and assigned to the relevant Central Academic Team (CAT) and the Head of Programme (HOP) outcome is actioned correctly as per the release instruction on the MCS at campus level
- Updates the External Moderation Tracking Grid accurately and timeously
Post Assessment Mark Release
- Ensures that results are captures accurately against the script
- Ensures that results capturing is up-to-date and released timeously on the system for students to view their system
- Notifies students with overdue accounts of supplementary entry requirements where applicable
Script Viewing and Remarks
- Identifies and co-ordinates script viewing requests made on The Student Hub reports and informs the Academic department to arrange a viewing appointment with the student
- Identifies and co-ordinates remark requests made on The Hub and checks that payment has been made in respect and co-ordinates the remark with an appropriate marker thereafter
- Follows up on the remark process to ensure that it happens within the allotted time
- Ensures that the correct outcome is applied once the remark has been completed and returned to the Results Centre as per policy
- Flags any marking discrepancies or concerns with regards to moderation and remarks with the relevant Academic staff member
- Responsible for the archiving of scripts and Portfolios of Evidence (POE's) for on and off site storage in line with the policy
Team Support & General
- Assists with campus specific projects/ events (e.g Graduation, Open Day etc)
- Collaborates with all departs on campus to facilitate optimal
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to Results Centre
Competencies Required:
- Advanced Interpersonal and Communications skills
- Computer and System Proficiency
- Planning & Time Management Skills
- Results Driven and able to handle pressure
- Highly Ethical
- Systematic with an Eye for Detail
- Advanced Administrative and Organisational skills
Minimum Education Requirements:
- Minimum of a Higher Certificate (NQF level 5), National Diploma (NQF level 6) or above advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience
Preference will be given to EE candidates
Closing Date 28 July 2023
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The IIE's Varsity College, Westville Campus has a vacancy for a Credit Controller the position is based in Waterfall National Office (Midrand).
Duties and Responsibilities:
Administration/Collections/Handovers
- Assist with all campus administrative related activities: (Bank Statements/ Credits/Journals/ Refunds/Billing/Debit Orders/Banking/Bursaries/Cancellations/Transfers/Payment Plans).
- Processing adjustments on D365.
- Attend to additional ad-hoc administrative duties as and when required.
- Attend to queries escalated by the centralised debtors department.
- Accurately processing of weekly banking from the cash office (Credit/Debit).
- Investigation of credit balances.
- Assist with processing of applications for when students.
- Collections on debtor's accounts as and when required.
- Negotiate and maintain payment arrangements and document Acknowledgement of Debt (sign off by Head: Finance/Debtors manager).
- Ensure required call output target is achieved (20-30 Quality calls daily).
- Place hold on STASY (debtors portal) when accounts are in arrears.
- Informs students in person that they have been suspended from attending classes.
- Compilation of contracts/statements/Account payer's documentation for handed over files to be sent to pre-legal.
- Changing of account status to pre-legal on STASY (debtor's portal).
- Attend to queries relating to pre-legal files.
Bank Statements
- Accurate processing of daily bank statements.
- Ensure all debit orders returned unpaid from the bank are dealt with immediately. Re-activation of failed debit orders.
- Accurate processing of unallocated payments.
- Processing of debit orders on the Absa banking system (1st/15th/25th) of each month.
- Distribution of payment batches.
- Accurate processing of legal payments on pre-legal accounts (active/bad debt write off's).
- Identifying payments for other campuses and escalating to Head: Finance to process transfer.
- Accurate processing of card payments.
Customer Service
- Communicates with internal departments as and when required in order to maintain an accurate position on students accounts.
- Attend to walk in account payers/finance queries.
- Build sustainable relationships and trust with students/account payers through open and interactive communication.
- Handle account payers complaints, provide appropriate solutions and alternatives.
- Assist with Fresh Desk (VC Assist) as and when required to resolve student/payer queries.
- Resolving queries logged by central team via FQMS (Finance management system).
Quality Management & Reporting
- Senior Credit Controller who in turn will collate and send to Head: Finance and Debtors Manager. This could be weekly, bi-weekly or monthly.
- Quality of work to be reviewed by Senior Credit Controller/Head: Finance (Meeting deadlines, communication (inbound/outbound), allocations, processing of credits, notes on debtors portal, holds on accounts, follows Standard Operating Procedure).
- Maintenance of working file on a daily basis. All fields must be completed accurately in-order for any user to convert into reports.
- Manage query resolutions received from internal and external stakeholders.
Competencies Required:
- Knowledge of Full Function Credit Control
- Knowledge of Accounts Receivable/Debit Orders/Bank Statements.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments.
- Good interpersonal skills/Customer Service driven.
- Analytical and Problem solving skills.
- Sound numerical skills.
- Best suited to a friendly, organised person who works accurately and is able to handle pressure.
- Honest, trustworthy and ethical.
- Time management skills.
- Ability to produce basic reports using Microsoft Office.
Minimum Education Requirements:
- Minimum of Matric, Credit management/Book keeping/Financial qualification advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years credit control experience
Preference will be given to EE candidates
Closing Date 28 July 2023
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Duties and Responsibilities:
Lecturing
- Lecture on Education programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments (scripts) that fall within their subject fields, where necessary across IIE sites of delivery.
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students.
- Tracking student success and implementing support interventions where required.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE Varsity College achieving its annual research output targets.
Competencies Required:
- Superior communication (written and verbal) and organisational skills.
- Demonstrated ability to manage work and self proactively.
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
- Passion for Customer Service.
- Ability to introduce modern teaching methodologies.
- Experience in the use of technology to enhance learning is an added advantage.
Minimum Qualifications Requirements:
- Bachelors Degree in Education PLUS Postgraduate Diploma/ Bachelors Honours Degree in Education
- Majors in Physical Sciences, Physics, Chemistry, Mathematics, Life Sciences, Natural Sciences are preferred
Minimum Work Experience Requirements:
- Minimum of 5 years Teaching and Learning experience (preferably in teaching environment)
Working Conditions:
- Please note that this is a Full-Time Lecturer position.
Preference may be given to EE candidates.
Closing Date 28 July 2023
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The IIE Varsity College, Sandton Campus has a vacancy for an Academic Support Co-ordinator.
Duties and Responsibilities:
Academic Department Administrative Support
- Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
- Compiles, manages and distributes academic reports as required by the campus Academic School/s.
- Captures student notes in the academic system as and when required.
- Collaborates with other members of the Academic team (and other departments when applicable) to prepare for and meet the requirements for the campus PULSE and Groups Internal Audits.
- Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
- Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
- Attends the Academic department meetings and records minutes at these meetings when required.
- Assists with student disciplinary hearings as and when required.
- Meets project deadlines as determined by the National office and/or the Head: Academic.
Independent Contractor (Lecturer) Administration Management
- Responsible for day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
- Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
- Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
- Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
- Manages lecturing loads by way of module allocations i.e Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
- Manages and notifies the relevant lectures of any changes that may affect their designated programmes.
- Collaborates with relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
- Provides first line screening support for Lecturer applications and sets up interviews for shortlisted candidates.
- Attends mock lectures where required as part of the candidate screening process.
- Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor related Annexures.
- Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined, and all audit and policy/process requirements are met prior to any Independent Contractor Agreement being issued or work being offered or carried out.
- Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
- First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
- Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved, and any queries are resolved before the timesheet cut off date.
- Works with Academic Department in driving lecturer evaluations.
- Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set the relevant VCConnect email addresses and account details timeously.
- Ensures that all new Lectures are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.
- Updates the campus tracker to identify Lecturer gaps and work with the Head: Academic to put recruitment plans in place to fill the identified gaps accordingly, and proactively identifies a pool of suitable Lecturer candidates across the relevant Programmes as part of an ongoing recruitment drive.
Campus Synergy & General
- Assists the Academic department with the co-ordination of academic workshops when required.
- Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
- Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
- Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
- Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.
Competencies Required:
- Advanced administrative and organisational skills
- Computer and system proficiency
- Problem solving skills
- Advanced communication
- Time management & prioritisation skills
- Best suited to a friendly, organised and methodical person who works accurately and able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed in the company will also be considered for the role.
- Advanced diploma or Degree (NQF Level 7) advantageous
Minimum Work Experience Requirements:
- Minimum of two years administrative experience, ideally within a tertiary academic environment
Preference will be given to EE candidates
Closing Date 28 July 2023
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