Head: Information and Communication Technology (ICT) at Export Credit Insurance Corporation of South Africa Soc Ltd (ECIC)

KEY ACCOUNTABILITIES, MEASURES & INTERFACES

• Design and oversee the implementation ICT strategies aligned to the Corporations objectives
• Select and implement suitable technologies to improve internal operations and drive business objectives
• Design and implement the ICT governance framework in accordance with best practices and guidelines (DPSA’s CGICTPF, COBIT, ITIL, ISO, etc.)
• Design and monitor the implementation of ICT policies, procedures, processes and standards
• Oversee the implementation of information security strategies and controls based on best practices and standards (ISO27001, NIST, etc.)
• Design and oversee the implementation of business continuity strategies and controls based on best practices and standards (ISO22301)
• Monitor and ensure compliance with all relevant legislations and standards
• Develop and maintain the Enterprise Architecture of the Corporation in accordance with the TOGAF framework
• Oversee the technological infrastructure (networks and computer systems) in the Corporation to ensure optimal performance
• Lead, manage and provide support to the ICT team to ensure their optimal performance and growth
• Manage service providers and vendors to ensure the effective delivery of services rendered
• Oversee the implementation of ICT projects to ensure successful delivery against the set objectives
• Oversee and ensure that the Corporation derives optimal value from ICT investments
• Identify and mitigate ICT related risks and address any audit findings
• Effectively manage ICT expenditure against the approved budget
• Prepare and provide reports to the various ICT Governance structures (ICT Steering Committee, EXCO, Board Subcommittees)

Key Measures

• Improved levels of systems availability
• Increased customer satisfaction levels
• Improved efficiency within the ICT team
• Improved and automated business processes
• Improved cybersecurity posture
• Improved ICT capability maturity and control environment
• Efficient budget and vendor management
• Projects completed within time and budget

Key Interfaces

• ECIC Employees
• ECIC Suppliers
• Internal and External Auditors
• Consultants
• Board and Subcommittees

QUALIFICATIONS & EXPERIENCE

• A relevant bachelor’s degree/ BTech (NQF 7) in Information Technology or Computer Science or a related field as recognized by SAQA.
• A post graduate degree and industry certifications relating to Service Management, ICT Governance, ICT Risk and Control, Enterprise Architecture, Project Management and Cybersecurity would be advantageous.
• Experience in Microsoft Azure and 365 environments (Dynamics 365, Office 365, SharePoint, Exchange Online, OneDrive, Power Apps, Power BI) would be advantageous
• A minimum of 10 years’ relevant experience in an ICT environment is a requirement.
• At minimum of 5 years’ experience in an ICT management role is a requirement.

SKILLS AND ABILITIES

• The incumbent should have demonstrated the following competencies:
• Proven experience in an ICT management role
• Background in designing/developing ICT systems and planning ICT implementation
• Ability to develop ICT strategies, policies, processes and procedures
• Strong interpersonal, team building and good communication skills
• Analytical, problem-solving and decision-making skills
• Excellent organisational and leadership skills
• Ability to deliver customer centric and value-added ICT solutions