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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Purpose Statement
To create a best in class credit rewards program that delights our clients to increase client retention and deliver financial performance within the bank’s ROE and profitability targets.
To coordinate with the profitability, propensity, and client engagement functions to ensure a holistic credit benefits value proposition.
Experience
Minimum:
5 years relevant predictive analytics experience
5 years relevant experience in retail credit management (scoring, pricing, and provisioning) or loyalty rewards product design
Ideal:
Business acumen with regards to predictive modelling, financial modelling and decisioning IT systems / coding design.
Experience in client value management frameworks and client lifetime value modeling
Experience influencing client engagement solutions including direct marketing segmentation
Qualifications
Minimum:
Grade 12 National Certificate / Vocational
A relevant Honours degree (e.g. Data Science / Statistics/ Mathematics/ Actuarial Science in Data Analysis or Actuarial Science) is preferred
Ideal:
A relevant Masters degree (e.g. Data Science / Behavioural Economics / Business Administration) or Actuarial Society of South Africa Technical Member (TASSA) / Actuarial Society of South Africa Fellow (FASSA / CERA) is ideal
Knowledge
Minimum:
Predictive analytics and machine learning in the context of articulating business requirements
Statistical software (ex. SAS, R, Python)
Database querying software (ex. SQL)
Behavioural economics
Retail credit lifecycle
Retail credit scoring
Retail credit profit models including pricing and provisioning
Decisioning IT systems architecture
Client engagement solutions including direct marketing segmentation
Project management principles
Understanding technical issues and the impact these may have on the design and delivery of business solutions
National Credit Act (NCA)
Consumer Protection Act (CPA)
Banks Act and Basel III Risk Framework
Protection of Personal Information Act (POPI)
Ideal:
Capitec Bank’s credit policy and systems
Skills
Communications Skills
Leadership Skills
Interpersonal & Relationship management Skills
Presentation Skills
Facilitation Skills
Reporting Skills
Business writing skills
Commercial Thinking Skills
Analytical Skills
Numerical Reasoning skills
Planning, organising and coordination skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
SAS Skills
SQL Skills
Python skills
Competencies
Deciding and Initiating Action
Relating and Networking
Applying Expertise and Technology
Delivering Results and Meeting Customer Expectations
Presenting and Communicating Information
Writing and Reporting
Analysing
Entrepreneurial and Commercial Thinking
Conditions of Employment
Clear criminal and credit record
Willingness to work overtime if required
Willing and able to use own home as a formal office
Purpose Statement
To manage the machine learning function in Data Services to build, implement, improve and support the AI platform which supports delivery of the Capitec AI strategy.
To collaborate in creating and delivering the AI strategy to ensure Capitec is able to compete in a fast changing landscape. The effective use of AI technologies will be a key strategic differentiator in the future.
Qualifications (Minimum)
A relevant degree in Information Technology - Computer Science or Engineering - General
A relevant post graduate degree in Data Science
Experience
5+ years experience (at least 2 years team leadership)
2+ years software development experience
Expert in Python (or R) and SQL
Modern software development best practices e.g. agile software development, code reviews, unit testing, version control - git, CI/CD
Microservice architectures
ML frameworks and tools e.g. pandas, numpy, scikit-learn, TensorFlow, Pytorch, Spark MLlib
Modern ETL, compute and orchestration frameworks, e.g. Apache Spark, Apache Flink, Apache Kafka, etc.
Windows and Linux
Container technologies, e.g. Docker, Kubernetes
Cloud-based infrastructure, e.g. Azure, AWS, GCP; ideally AWS (advantageous)
Knowledge
People management principles
Stakeholder management
Business acumen
Basic principles of budgeting
Object oriented and functional programming in Python
Modern software development practices
SQL Database querying
Data life cycle
Machine learning concepts
Machine learning model life cycle
Microservice architectures
Competencies
Deciding and Initiating Action
Leading and Supervising
Relating and Networking
Persuading and Influencing
Applying Expertise and Technology
Learning and Researching
Delivering Results and Meeting Customer Expectations
Additional Information
Clear criminal and credit record
A valid driver's license and own vehicle is required
Willingness to work or be available overtime and / or weekends if required
Ability and willingness to work in an open plan environment
Contactable via own mobile phone
Purpose Statement
To imagine, innovate, implement and improve Shared Services capabilities to deliver on Capitec’s Vision, specifically in respect of Logistics and HR
To understand and translate the Logistics and HR business area’s vision and strategy into the future business process model across Capitec Bank (process & capability.
Translate business needs (non-Logistics and HR emanating from various projects, ideas or system changes across the organisation (as strategically required) into business model requirements for developing/buying IT systems. Support the development of change management and project plans for implementing the initiatives as well as the associated policies, procedures, and performance measures.
Experience
Minimum:
5-8 years of enterprise wide Logistics business model design and operationalisation of new concepts
Ideal:
Translating Divisional strategies and regulatory requirements into a Logistics and HR business area target operating model
Initiation and implementation of projects with the goal to implement the business area’s target operating model and improve business performance
Initiate and drive continuous improvement
Influencing and collaborative leadership
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant qualification in Business Analysis
A relevant degree in Logistics or Information Technology - Computer Science
Knowledge
Minimum:
Knowledge and skill to conceptually design new Target Operating Model and ability to operationalise and Model Financial best practices, frameworks and processes
Logstics bisusienss models acumen
ERP logistics systems (SAP, Oracle, Microsoft Dynamix)
Design of Business Target Operating Models
Business process mapping methodologies and requirements definition
Project and asset Management methodologies
Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints)
Strategic insight
Skills
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Analytical Skills
Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
Interpersonal & Relationship management Skills
Competencies
Deciding and Initiating Action
Persuading and Influencing
Presenting and Communicating Information
Analysing
Adapting and Responding to Change
Coping with Pressures and Setbacks
Creating and Innovating
Delivering Results and Meeting Customer Expectations
Conditions of Employment
A valid driver's license and own vehicle is required
Ability and willingness to work in an open plan environment
Willingness to work or be available overtime and / or weekends if required
Clear criminal and credit record
Required to be available after hours in case of emergency
Purpose Statement
To collaborate with the Business Analysts to define test scenarios
To prepare, participate in, and oversee the execution of test cases within a feature team
To participate in the validation of functional and non-functional test requirements
To participate in the preparation of test data in terms of input and expected outcome data
To participate in the preparation of required test environments
Experience
Minimum:
2 – 3 years proven formal experience in QA testing, preferably within a continuous delivery development environment
Ideal:
SQL Query Language Experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Certification in Other or Software Testing
Qualifications (Ideal or Preferred)
Bachelor's Degree in Information Technology
Knowledge
Minimum Knowledge Required:
Understanding the full Systems Development Project Lifecycle (SDLC)
Best practice in software and hardware testing
Ideal Knowledge Required:
Application of test tools
UML
Test Automation
Financial/Banking Systems
Skills
Problem solving skills
Communications Skills
Influencing Skills
Analytical Skills
Decision making skills
Attention to Detail
Competencies
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People
Additional Information
Clear criminal and credit record
Purpose Statement
To Provide guidance to self-organising feature teams to operate more effectively within the bank by:
Ensuring the optimal use / application of Agile practices and tools, and
Driving the continuous improvement and Agile maturity of the feature teams during the facilitation of Agile ceremonies (including sprint planning, stand-up, retrospective and review).
Experience
Minimum:
Experience being a Scrum Master for at least 4-5 years
Proven experience in the application of one or more of the following:
Agile values and principles;
Scrum principles, practices and theory
Kanban principles, practices and theory
Agile techniques (i.e. User Stories; ATDD (Acceptance Test Driven Development); ; TDD (Test Driven Development); Continuous Integration; Continuous Testing; Pair Programming; Automated Testing)
Configuration tools (i.e. JIRA; Confluence etc.)
Ideal:
Experience being a Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.
Relevant other Agile certifications (i.e. SAFe, PMI-ACP, ICA-ACC, CAL etc.)
Experience as part of an Agile software delivery team in one or more of the following roles:
Project / Programme Management
Business Analyst
Architect
Software Development
Product Owner
Qualifications (Minimum)
National Certificate in Grade 12 National Certificate
Qualifications (Ideal or Preferred)
Certification in Scrum or Kanban (CSM, KMP, PSM I)
Knowledge
Minimum:
Must have detailed knowledge of:
Documented patterns and techniques related to the Scrum approach (i.e. Planning, Reviews and Retrospective formats, removal of impediments and handling of bugs, etc.)
Group facilitation approaches (i.e. conflict resolution, effective team work, etc.)
Experience applying Agile methodologies: i.e. Scrum, Lean and Kanban,
Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
Must have in-depth understanding of all the Agile values and principles as well as roles in order to work well together with the team and stakeholders
Good knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Ideal:
Capitec environment and Capitec Recipe.
Skills
Communications Skills
Facilitation Skills
Interpersonal & Relationship management Skills
Negotiation skills
Presentation Skills
Problem solving skills
Analytical Skills
Attention to Detail
Project Management Skills (Methodolgy Specific)
Planning, organising and coordination skills
Consultation skills
Competencies
Delivering Results and Meeting Customer Expectations
Working with People
Deciding and Initiating Action
Adapting and Responding to Change
Persuading and Influencing
Coping with Pressures and Setbacks
Relating and Networking
Creating and Innovating
Analysing
Planning and Organising
Conditions of Employment
Clear criminal and credit record
Purpose Statement
Responsible for the maintenance of legacy and development of new service orientated applications (SOA) according to specifications.
Experience
4 years’+ proven development experience
Minimum
C# or VB.Net
SQL (any platform: T-SQL, MySQL, Oracle, etc)
Ideal
ADO.Net
XML
.Net
WPF
XAML
WCF
ASP.Net / Java Script / HTML / CSS
Powershell
Web Services
Windows Services
Windows Forms Applications
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant tertiary qualification in Information Technology
Knowledge
Min:
Must have detailed knowledge of:
IT systems development processes (SDLC)
Application development
Banking systems
Standards and governance
Agile development life cycle
Testing practices
Ideal:
Knowledge of:
UML
Systems analysis and design
System architecture (technical design and implementation processes)
Solid understanding of:
Banking systems environment
Banking business model
Best practices for Quality Assurance (QA)
Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)
Skills
Communications Skills
Interpersonal & Relationship management Skills
Negotiation skills
Influencing Skills
Facilitation Skills
Presentation Skills
Analytical Skills
Problem solving skills
Commercial Thinking Skills
Attention to Detail
Planning, organising and coordination skills
Competencies
Adhering to Principles and Values
Analysing
Applying Expertise and Technology
Coping with Pressures and Setbacks
Delivering Results and Meeting Customer Expectations
Conditions of Employment
Clear criminal and credit record
Purpose Statement
Responsible for the design and development of new Capitec Bank Front-End applications according to specifications
Experience
5 years’ proven experience in software development
OR
More than 6 years’ proven experience in software development
Experience in the following development languages:
SQL 2005 and higher
.Net (C#)
Implementation of MVVM or MVC design patterns
WPF (Windows Presentation Foundation)
WCF (Windows Communication Foundation)
XAML
OO Development Methodologies
An understanding of SOA
Qualifications (Minimum)
A relevant tertiary qualification in Information Technology
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Certification in Systems Analysis and Design
Knowledge
Min:
Must have detailed knowledge of:
IT systems development processes (SDLC)
Application development
Standards and governance
Testing practices
Ideal:
Knowledge of:
UML
Systems analysis and design
System architecture (technical design and implementation process)
Banking systems environment
Skills
Communications Skills
Interpersonal & Relationship management Skills
Analytical Skills
Problem solving skills
Competencies
Analysing
Coping with Pressures and Setbacks
Adhering to Principles and Values
Delivering Results and Meeting Customer Expectations
Applying Expertise and Technology
Conditions of Employment
Clear criminal and credit record
Purpose Statement
To design and write specifications for the Postilion and Proview environments by utilising an understanding of the EFT and Card Transaction Systems
To resolve advanced user queries related to the terminal drive and transaction switching environments.
Experience
Min:
At least 3 – 5 years’ relevant experience the terminal drive and transaction switching environments
A minimum of 3 years’ experience in:
Switching Systems (i.e. Postilion, Base 24, ON2), or
Payment systems (Visanet; Banknet), including POS (i.e. Easy Pay) and ATM (i.e. Saswitch), or
Back Office systems (Extracts, Recons, Clearing and Settlement; Dispute Handling; Compliance and Risk; GL Integration)
Ideal:
Valued requirements include:
ATM App
Term App ISO
Real Time Framework
Merchant Settlement
Post Card
SSIS (SQL Server Integration Services)
Crystal Reports
Bancs Node
Qualifications (Minimum)
A relevant tertiary qualification in Information Technology - Computer Science or Information Systems
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant post graduate degree in Information Technology
Knowledge
Min:
Basic knowledge & understanding of:
Computer Systems
Transaction switching and ISO8583 Messaging
Databases and Query language (i.e. SQL)
B2B and Interbank processing
Ideal:
Understanding of:
Capitec Bank’s systems environment
Capitec Bank business model
Best practices for Quality Assurance (QA)
TCP / IP network principles
System Architectural design principles & application
Skills
Communications Skills
Interpersonal & Relationship management Skills
Negotiation skills
Influencing Skills
Facilitation Skills
Presentation Skills
Analytical Skills
Problem solving skills
Commercial Thinking Skills
Planning, organising and coordination skills
Attention to Detail
Competencies
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People
Conditions of Employment
Clear criminal and credit record
Contactable via own mobile phone
Required to be available after hours in case of emergency
Purpose Statement
To define the technology solution for the Data and Analytics (D&A) environment and ensure that it is designed to meet current and anticipated future technological requirements.
To assist with and oversee the creation of comprehensive technical specifications from business requirements by maintaining a high level of in-depth knowledge with regards to D&A and other relevant Back-End Systems and data sources.
Experience
Minimum:
The systems components making up the entire Business Intelligence system architecture
System design and architecture
Strong analysis, design and implementation
Data warehouse / BI solution performance analysis, tuning and administration
One or more areas of technology
Qualifications (Minimum)
Diploma in Information Technology - Systems Engineering
Qualifications (Ideal or Preferred)
Bachelor's Degree in Management Information Systems
Knowledge
Minimum:
Must have detailed knowledge of:
Data Warehouse Development Life Cycle
Dimensional modelling
Financial systems and procedures
UML or equivalent modelling language
Technical Test Plan Design
IT systems development processes
Application development
Standards and governance
Ideal:
Detailed knowledge of:
Banking systems environment
Banking business model
Agile development life cycle
Best practices for Quality Assurance (QA)
Skills
Analytical Skills
Problem solving skills
Attention to Detail
Planning, organising and coordination skills
Communications Skills
Competencies
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People
Conditions of Employment
Clear criminal and credit record
Purpose Statement
Responsible for the writing and coding of individual programs for Capitec Bank Front-End applications according to specifications.
Experience
5 years’+ proven experience in software development
Experience in the following
Mobile Development (Native or Hybrid)
CI/CD (e.g Jenkins, TeamCity, Azure Pipelines
OAuth 2.0
Solution porfiling and tracing
Linx, Docker, Kubernetes
DevOps and Automation
AWS
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant tertiary qualification in Information Technology
Knowledge
Min:
Must have detailed knowledge of:
IT systems development processes (SDLC)
Application development
Testing practices
Ideal:
Knowledge of:
UML
Systems analysis and design
Banking systems environment
Skills
Communications Skills
Interpersonal & Relationship management Skills
Analytical Skills
Problem solving skills
Competencies
Adhering to Principles and Values
Analysing
Applying Expertise and Technology
Coping with Pressures and Setbacks
Delivering Results and Meeting Customer Expectations
Conditions of Employment
Clear criminal and credit record
Purpose Statement
To collaborate with the Business Analysts to define test scenarios
To prepare, participate in, and oversee the execution of test cases within a feature team
To participate in the validation of functional and non-functional test requirements
To participate in the preparation of test data in terms of input and expected outcome data
To participate in the preparation of required test environments
Experience
Minimum:
2 – 3 years proven formal experience in QA testing, preferably within a continuous delivery development environment
Ideal:
SQL Query Language Experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Certification in Other or Software Testing
Qualifications (Ideal or Preferred)
Bachelor's Degree in Information Technology
Knowledge
Minimum Knowledge Required:
Understanding the full Systems Development Project Lifecycle (SDLC)
Best practice in software and hardware testing
Ideal Knowledge Required:
Application of test tools
UML
Test Automation
Financial/Banking Systems
Skills
Problem solving skills
Communications Skills
Influencing Skills
Analytical Skills
Decision making skills
Attention to Detail
Competencies
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People
Additional Information
Clear criminal and credit record
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Basic calculations
Knowledge of Capitec Bank products and business processes (internal)
Skills
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Problem solving skills
Attention to Detail
Competencies
Adhering to Principles and Values
Adhering to Principles and Values_Acting with Integrity
Adhering to Principles and Values_Demonstrating Beliefs and Principles
Adhering to Principles and Values_Showing Community and Social Responsibility
Relating and Networking
Relating and Networking_Creating and Maintaining Networks
Relating and Networking_Managing Political Situations
Relating and Networking_Interacting with People at Different Levels
Relating and Networking_Establishing Relationships
Persuading and Influencing
Persuading and Influencing_Making Convincing Arguments
Persuading and Influencing_Making a Strong Impression
Persuading and Influencing_Negotiating Agreements
Presenting and Communicating Information
Presenting and Communicating Information_Communicating Effectively
Presenting and Communicating information_Presenting and Public Speaking
Delivering Results and Meeting Customer Expectations
Delivering Results and Meeting Customer Expectations_Championing Customer Needs
Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
Delivering Results and Meeting Customer Expectations_Serving Customers
Following Instructions and Procedures
Following Instructions and Procedures_Accepting Direction
Following Instructions and Procedures_Following Policies and Procedures
Following Instructions and Procedures_Managing Meetings
Following Instructions and Procedures_Managing Risk
Following Instructions and Procedures_Managing Time
Following Instructions and Procedures_Working Safely
Conditions of Employment
Clear criminal and credit record
Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
Purpose Statement
To lead the Foreign Exchange team, ensuring efficient and effective customer service delivery as well as compliance to Exchange Control Regulations.
Experience
Minimum:
At least 5 yrs work experience, 3 yrs of which experience gained in Exchange control and 2 years experience of leading or supervising people.
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant tertiary qualification
Knowledge
Minimum:
Knowledge of :
People management principles and practices.
Client service standards and practices
Planning, prioritizing work
General financial concepts
Knowledge and understanding SA Reserve Exchange Control regulations.
Payment documentation such as, Invoices, transport documentation and customs documentation.
The SARB Import Verification System (IVS) system and understand the requirements in respect of Unique Consignment Reference (UCR) and Movement Reference number (MRN) references.
Exchange Control rulings, foreign exchange, Foreign Exchange settlements, SWIFT standards, cut-off times.
Ideal:
Knowledge of Capitec’s AML, FIC and Suspicious transaction monitoring and reporting policies.
Business Bank environment, including relevant systems such as BaNCS, Landobyte, OnBase, Treasury system
Knowledge of operational risk concepts and principles
Skills
Attention to Detail
Planning, organising and coordination skills
Interpersonal & Relationship management Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Influencing Skills
Competencies
Deciding and Initiating Action
Leading and Supervising
Working with People
Presenting and Communicating Information
Analysing
Planning and Organising
Coping with Pressures and Setbacks
Conditions of Employment
Clear criminal and credit record
Willing and able to work shifts, including weekends
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