Vacant Jobs at Diageo

Top Accountabilities:

• Manage relationship with customers 
• Manage credit risk (monitor payment behaviour of customers and propose credit limit changes) 
• Manage customer ledger (up-to-date information and overdue items)  
• Effective Customer engagements on: dispute management, waivers, banking approvals, follow-ups on remittance advice
• Review and resolve open items and reason codes 
• Continuously look for process improvements to drive customer satisfaction
• Ensure accuracy with regards to customer masterdata and documentationreview, maintain and update
• Actively promote the CARM/Control agenda and adhere to controls/compliance environment and input to audits 
• Managing new account requests including KYC processes
• Credit Releases 

KPI's

• Colletion pas due CPD
• Debt past due DPD
• Collection to term CTT
• Weighted average days to collect WADtC
• Bad debt provision 
• Masterdata (Reviews and Liquor licenses)
• Aged debt 91+ days
• Reason coding
• Credit block %

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Job Description :

Please note, that the current terms and conditions of employment of any employee will be unaffected by the content of a job profile description.

• Works on the compliant, efficient and effective management of financial assets and resources in line with business strategy and operational requirements.
• Focuses on monitoring, reporting and management of financial processes and specialist administration services.
• Provides advice and guidance as well as ensuring appropriate financial governance and controls are in place.
• Brings strong knowledge of end-to-end business processes, applications and systems, Enterprise Resource Planning e.g. S4, digital innovation in respective area of expertise that facilitates transformation to groundbreaking capability building.
• Provide financial expertise and insights to support their client groups to achieve their strategy.
• Develops strong relationships, and requires commercial competence to advise and / or provide a point of contact to help them understand the overall financial services requirements for their area of responsibility.

If the role is an individual contributor (delete and adapt as appropriate)

• Works with moderate levels of independency, solving a range of problem within their area of responsibility.
• Analyses possible solutions based on knowledge and experience of procedures, best practices and the business context.
• Understands key business drivers and the external market.
• Applies judgement and is accountable for own work. May provide guidance to new team members or lead workstreams of projects as applicable.
• The impact of the work will be felt across others in the team and may impact a range of customer, operational or service activities in other teams.
• May require a need to collaborate and communicate complex or sensitive information and build consensus with others.

If the role is manager/ team leader (delete and adapt as appropriate)

• Supervises the daily activities of business support, technicians and/or production teams, but typically does not perform the work supervised.
• Understands how the team relates to other closely related teams, and will set priorities to ensure task completion and coordinate work with other supervisors.
• Uses judgement to identify and resolve day-to-day problems with decisions guided by policies, procedures and local business plans.
• Receives guidance and oversight from own manager, but is responsible for their own team’s quality, volume and timeliness objectives within their area.
• Expected to exchange information and address sensitive issues, exhibiting a good level of tact and diplomacy.
• When creating job descriptions the Leadership Standard should also be incorporated/referenced as it sets the expectation of the behaviours and standards that leaders need to demonstrate at Diageo.

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ACCOUNTABILITIES

General

• Leadership. Build, manage and elevate the business impact of Procurement within Digital & Technology. Inspire and develop junior members of the team and coach individuals as they develop and grow
• End to end category excellence. Take ultimate ownership for maximising procurement value for Diageo from one or more spend categories, including application of best-in-class market knowledge, collaborator engagement, global community development, tools & techniques.

Category strategy

• Business partnering. Develop and grow relationships with collaborators, partners and suppliers for deeper insights into needs and capabilities; establish a position to advise on how to gain greater value from close engagement with Procurement.
• Strategy development. For one or more spend categories, develop and evolve comprehensive category strategies that match strategic business requirements, are well researched with analysed market dynamics to create incremental procurement value for Diageo.
• Best in class capabilities. Generate insights and opportunities from internal and external benchmarking, develop cost models to consider scenarios with suppliers and collaborators and build & evolve analytics capabilities that allow regular review and improvement of strategies.
• Strategy execution. Take accountability for end-to-end execution of all category strategies developed, across geographical and organisational boundaries. Track and monitor progress. Ensure close collaboration of teams aligned behind strategies and resolve critical issues.

Sourcing

• Global sourcing: Lead all sourcing activities for CM4 (global agreements) and CM3 (above-region leverage) spend categories.
• Global contracting: For relevant sourcing projects, deliver best possible outcomes for Diageo through effective planning, preparation and application of the Negotiation Toolkit. Negotiate and close contracts aligned to relevant category strategies.
• Support to Market CoEs: Support Market CoEs with across-market sourcing activities through provision of best practices, coaching and alignment with category strategies.

Risk management

• Mitigate strategic risks. As part of category strategy development, identify and design mitigations for potential risks, in line with Category Strategy development standards.
• Mitigate sourcing risks. Identify corporate, supply, supplier and other risks associated with sourcing activities and put mitigations in place, engaging all relevant collaborators, partners and suppliers to ensure the mitigations are successful.
• Apply and improve tools & techniques. Apply Diageo Procurement best practice standard, ensuring the most recent and relevant approaches are always applied; use formal governance and peer review to ensure the quality and efficacy of risk management; contribute to development of standards.

Supplier relationship management

• Supplier Collaboration: Establish standards, ways of working and trust relationships with global suppliers in relevant categories; ensure Diageo best practices are applied and that there is a good foundation for strong performance, risk mitigation and rapid resolution of issues.
• Supplier performance: Support Market CoEs in setting critical metrics, driving consistency across suppliers and markets, improving the value of data generated and applied and act as an escalation point for chronic supplier performance issues.
• Supplier development: In line with Procurement strategic supplier strategies, collaborate with suppliers to unlock breakthrough opportunities for the business; stimulate supplier capabilities to generate ideas for the future.

REQUIREMENTS (CAPABILITIES, SKILLS & EXPERIENCE)

• Graduate or equivalent qualification and member of professional body, e.g., CIPS
• Extensive experience in Procurement, Finance, FMCG Commercial or other relevant role. Subject-matter expertise in supply markets and spend categories relevant to the role is desirable but not a barrier.
• Demonstrated performance in leading projects and teams, experience developing and implementing category and procurement strategies, managing and negotiating with suppliers
• Strong analytical and financial awareness including a comprehensive understanding of AOP requirements and financial goals & value drivers relevant to the categories in scope
• Senior or middle manager or senior specialist role experience with track record influencing and managing senior collaborators and budget holders and driving cross-border teams
• Exceptional communication skills: verbal, written and presentation; strong interpersonal skills
• Expertise in business and commercial competence and broad understanding of IT related legal and contractual concepts associated with technology – e.g. effective statements of work (SOWs)
• Proven track record of consistent performance and delivery
• Advanced business, financial, legal and commercial competence gained from previous negotiations on sourcing projects and or contact negotiations
• Proven track record of consistent performance and delivery (what & how of performance)