Current Opportunities at Barloworld Equipment

Key Outputs

• Leading a Team of Service Assurance technicians to enforce quality controls , in line caterpillar repair standards
• Achievement quality turnaround targets.
• Resolve internal customer queries.
• Ensure effective communication between team and management.
• Ensure service work (Caterpillar components) is carried out in compliance with quality standards (OEM Guidelines).
• Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations.
• Ensure outputs of service audits are achieved.
• Apply Barloworld Equipment leadership philosophy.
• Achievement of a team environment that enables adherence to quality standard and process efficiency standards (Performance management of team).
• Competency development of team.
• On the job supervision – safety of team.
• Reporting of team Key Performance Indicators and prospects.
• driving QFR action and closure end to end process
• Quality gates management within technical processes
• Non-conformance management – regions and internal
• Checklist ownership and management

Qualification, Experience And Competencies

• Qualified artisan or Mechanic in relevant trade (e.g., Diesel mechanic / fitter/ Earthmoving Equipment mechanic).
• Minimum five years' experience after qualification.
• Prior supervisory experience will be an advantage.
• Exposure to managing a Team.
• Leadership potential (part of IDP).
• Experience with Drive train ,engines & hydraulics components
• Understanding of the Quality processes
• Able to achieve results utilising talent in team.
• Computer literate (MS Office and SIS, ET, SAP & CRM).
• Basic technical report writing skills.
• Basic trouble shooting and problem-solving skills.
• Failure analysis skills.
• Exposure to driving Safety requirements, policies and procedures.
• Understanding of warranty systems, policies & procedures.
• Will be required to work overtime including Stand-by.
• Sound interpersonal and communication skills.
• Driver's licence.

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Key Outputs

• Warranty and Product issue resolution
• Present product issues to management, executive and suppliers
• Compile informative product issue reports and address the issue with suppliers and management.
• Provide expert technical support for Warranty resolution.
• Plan and prioritise jobs to maximise productivity and profitability.
• Ensure continuous product improvement for allocated products.
• Provide support for new product introduction

Qualification, Experience And Competencies

• B. Engineering (Mechanical or Electrical) degree, or Must be a Caterpillar-certified earth-moving technician.
• Business communication
• Presentation skills
• Leadership
• Computer Literate (MS Office & appropriate caterpillar software applications)
• Staying abreast of technological development
• Post-apprentice/learnership experience
• 5 years

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Key Output

• Accurately diagnose and repair machine and generators.
• Ensure machines and generators are maintained to meet all manufacture service requirements.
• Effective self -management and performance ownership
• Identification, reporting and feedback on product problem and implement corrective measures.
• Build and sustain excellent customer relationships.
• To sell parts and service to internal and external customers.
• To provide specialist advise on all customer’s requirements and implement corrective measures.
• Must have generator experience.
• Must be able to rebuild components and large generator engines.
• Must be able to remove and install generator alternators and be able to do alignment.
• Must be flexible to work away from home and to work in Lesotho.

Qualification, Experience and Competencies

• Grade 12 or equivalent
• Qualification in relevant trade (e.g Diesel Mechanic/Earth Moving Equipment Mechanic) NQF 3
• Computer literate
• CAT Machine specific technical knowledge and skills
• Sound interpretation of communication skills
• Basic technical report writing
• Basic business and financial understanding
• Some Computer literacy (SIS, STW & ET) knowledge
• Applicable product knowledge, failure analysis and customer orientation
• Driver’s license – Code B
• Understanding of supplier warranty system, policies & procedure

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Key Outputs

• High level of System operation knowledge for Drive train, Hydraulics & engines.
• Ability to perform planned and breakdown testing as to strict OEM standards on Caterpillar Earthmoving components
• Ability to ensure reusability of parts during inspection
• Compile accurate reports including Technical Reports
• Maintain professional image when representing BWE
• Ensure safe work practice
• Control Contamination
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
• Adherence to all policies and procedures

Qualification, Experience and Competencies

• Qualified in relevant trade (e.g. Earthmoving Equipment Mechanic, Diesel Mechanic/Fitter)
• 3 to 5 years Trade experience in Drivetrain and Engines assembly, or Test cell troubleshooting components
• In depth knowledge on Drive train and Engines System Operations, testing procedures and trouble shooting
• Advanced trouble shooting, problem-solving skills and training
• Component specific technical knowledge and skills
• Advanced knowledge in the Caterpillar Service Information System – SIS
• Computer Literate (Use of Tablets and Apps, Outlook, Microsoft Office) knowledge
• Experience and training in parts inspection for reusability
• Basic technical report writing
• Failure analysis skills.
• Adherence to all Safety requirements, policies and procedures
• Understanding of warranty systems, policies & procedures
• Follows Quality processes
• Will be required to work overtime
• Sound interpersonal and communication skills
• Drivers licence
• Team Player
• Punctual

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Key Outputs

• To generate and manage the Long-Term component forecast
• Ensure the regions adhere to the forecasted plan
• Co-ordinate and communicate parts and components availability with relevant stakeholders (Regions, Parts, BRC)
• Align component availability with Planned Component Replacement (PCR) and production schedules
• Ensuring that all Maintenance and Repairs (M&R) activities are well-planned and executed in a timely and cost-efficient manner.
• Maintain accurate records of Maintenance and Repairs (M&R) activities performed
• Manage Life Cycle Costs (LCC) and investigate any deviations, to improve and sustain the financial health of the MARC contracts
• Identify and implement alternative actions to mitigate the effects of early or late component replacements.
• Working with engineering and operations teams to plan and implement equipment modifications and upgrades
• Participating in the development and implementation of maintenance policies, procedures, and best practices
• Scheduled site visits to coach, train and support site personnel

Qualification, Experience and Competencies

• Grade 12
• Planned Maintenance course or certification in Planning
• Diploma in project management, engineering or planning and scheduling an added advantage.
• 5 years of previous Project or Planning/Maintenance Management experience.
• Previous exposure to MARC sites and related processes.
• Exposure to business planning / budgeting processes.
• Sound business and financial acumen.
• Sound business communication and presentation skills.
• Sound Advanced MS Office knowledge.
• Sound Equipment Management Skills.
• Asset Management Tool (AMT).
• Required competencies: Problem solving, Analysis and judgement, Numerical reasoning & Influence, Negotiation, Strategic thinking, Assertiveness, Planning, Leading, Organising & Control, Effective Communication.

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Key Output

• Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components
• Know which tools are used for which jobs and ensure the mechanic / technician has them within reach
• Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects larger in size
• Clean and maintain facilities and equipment/tools
• Assist artisan to obtain and check parts for particular jobs
• Maintain a safe and orderly workplace
• Gathering suppliers/parts for work to be performed

Qualification, Experience and Competencies

• Grade12/Equivalent
• Ability to obtain certification as forklift operator within 90 days of appointment
• Basic knowledge of machine maintenance procedures
• Basic knowledge of earthmoving machines
• Driver’s licence – Code B will be an added advantage
• Ability to understand Sis and follow SOP
• Compliant to construction and mining safety regulations

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Key Output

• Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements.
• Ability to ensure reusability of parts during inspection.
• Perform failure root cause analysis.
• Quickly and efficiently diagnose CAT systems and carry out repairs.
• Technical Expert in testing and troubleshooting of Caterpillar components.
• Perform Dynamometer and Test bench performance test on components to ensure components build to Caterpillar specifications.
• Testing, troubleshooting and repair of Caterpillar components.
• Prepare tested components for paint and dispatch.
• Compile accurate component analysis, report, and correct on all technical issues identified.
• Comply and execute on company contamination control standards.
• Control and maintain test equipment.
• Compile accurate customer machine analysis and reports including Engine Inspection Reports (MIR's) and Technical Analysis Reports (TA's).
• Ensure safe work practices are followed.
• Control own adorning (labor booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained (ISO Standards).
• Comply to OEM and supplier warranty systems, policies & procedures.

Qualification, Experience and Competencies

• Qualified in relevant trade (e.g. Diesel Mechanic/ Earthmoving Equipment Mechanic) NQF 3
• Minimum 7 years post qualification experience on earthmoving machines (Minimum 4 years Caterpillar experience)
• Minimum of 5 years Earthmoving equipment component rebuild, analyze and test (3 year on Caterpillar equipment).
• Minimum 2 years' experience on Dynameters and Hydraulic test benches.
• Applicable fundamental product knowledge (Caterpillar).
• Caterpillar Machine specific technical knowledge and skills Caterpillar Certification an advantage

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Position Outputs

• To ensure optimal Inbound Supply Chain and related processes across the whole Barloworld Equipment Southern Africa region and by doing so, support the company in meeting market demand for equipment to grow PINS and maximize profitability, while optimising the cash-to-cash cycle. The role covers all Barloworld Equipment regions in Southern Africa in terms of Inbound Supply Chain operational areas (as well as exports from SA) and requires a high level of interaction with Caterpillar both locally and overseas
• Accountable for overall Sales and Operations Planning (S&OP) process
• Identification and implementation of processes that drive efficiency and cost containment reducing or eliminating waste in the process.
• Inventory process management ensuring that sales and stock levels targets are met
• Ensure continuous and accurate communication with suppliers (Caterpillar, freight forwarders and transporters etc.) and Barloworld Equipment regions.
• Ensure consistency between Barloworld Equipment Inventory planning system and the Caterpillar DPA tool, as well as correct use thereof.
• Ensure timely Goods Receipt of equipment in conjunction with Sales Admin.
• Management of and improvement to the existing Supply Chain process
• Provision of periodical (daily, weekly, and monthly) reporting for Inbound Supply Chain
• Ensure business functionality for the Inbound Supply Chain through Business Continuity Process in event of an SAP system failure.
• Achievement of Caterpillar's KPI's (Forecasting, order placement deadlines, ageing inventory management)
• Development of a cohesive team with developmental opportunities.
• Maintain accurate standard Master Price file and related reporting.
• Manage the Barloworld Equipment S&OP process to drive the correct inventory levels and related ordering behavior
• Manage the machine “parts robbing” process
• Manage the allocation of Inventory to customer orders/tender needs and strategic deals.
• Oversee the machine export’s function including duty refund process
• Work with senior management to ensure the appropriate machine ordering and stock levels to meet business targets
• Assist with SAP Processes and related SD Material Master data for Barloworld Equipment E&T
• Facilitate business improvements in terms of cash-to-cash cycle and cost savings for machines.
• Verify monthly Cat statements for Invoice payments

Qualification, Experience and Competencies

Minimum Required Qualification:

• Relevant B Degree/Diploma (Financial/Commerce/Supply Chain) and/or Extensive business experience in field

Minimum Required Experience

• >Eight to 10 years Supply Chain/Sales Admin experience
• >5 years Barloworld Equipment Supply Chain or Sales Admin management experience
• Sound knowledge of Barloworld Equipment SAP system and processes
• Knowledge of Caterpillar machines and product structures.
• Strong financial understanding, or extensive Caterpillar and related supply chain/sales admin operational experience.
• Solid understanding of Caterpillar processes
• Advanced Microsoft Office skills (Excel/Word/PowerPoint)
• Up to date knowledge of machine Import/Export regulations.
• Minimum Required Competencies
• Attention to Detail (L3)
• Problem Solving (L2)
• Verbal and Written Communication (Including listening) (L3)
• Drive, Energy, and Initiative (results-focus) (L2)
• Assertiveness (L2)
• Influencing and Negotiation (L2)
• Business and Financial Acumen (Including Commercial Orientation) (L3)
• Professional/Technical Competence (L3)
• Analysis for Business Decision Making (L2)
• Practical Execution Management (Planning, Organising and Monitoring) (L3)
• Participative Management (Empowering and Including) (L2)
• Developing People (L2)

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Key Output

• Ensure relevant daily warehouse KPI’s are exceeded
• Comply to specifications of order type by customer within time and quality standards
• Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's.
• Ensure duties are carried out to ensure achievement of warehouse performance standards. (i.e. Maintain parts stock, reduce stock looses/damages)
• Ensure accuracy of stock counts, picking, binning
• Effective investigation and resolution of all stock discrepancies and implement control measures.
• Maintain good housekeeping standards

Qualification, Experience and Competencies

• Grade 12
• Microsoft Excel will be an advantage
• 1-2 years warehouse and supply chain experience
• SAP&EWM Experience will be an advantage
• Investigative Orientation
• Problem solving, Customer service orientation, Good communication skills
• Be able to work independently ,Ability to follow instructions 100%
• Valid Driver’s License
• Competencies, Teamwork, Attention to details, Numeric accuracy
• Computer literacy
• Relevant Troubleshooting capability, Analytical thinking
• Basic knowledge of parts

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Key Output

• To perform parts supervisory related tasks and provide support to the Line Manager effectively and efficiently.
• Communicate and ensure accessibility to process documentation by all personnel.
• Coordinate the relevant subject matter required by team to deliver process design within set timeframe.
• Ensure the parts team works according to policies, principles, processes, and procedures of the parts department.
• Lead and supervise a parts process team using while following the BWE Leadership philosophy and demonstrating value driven leadership.
• Housekeeping, Report Management.
• Motivate and drive the required behaviour aligned to the Brand.
• Deliver customer service according to position relevant KPIs while meeting departmental financial targets

Qualification, Experience and Competencies

• Grade 12 and a tertiary qualification would be an added advantage.
• Business development skills and knowledge.
• Track record leading people in a team-based/participative environment.
• Experience in managing a parts operation advantageous.
• Sound parts business acumen, Attention to detail
• Organisational Awareness, Good Communication skills, Analytical Ability
• Product and systems knowledge
• Customer Service orientation
• Inventory Control and warehouse experience
• Parts Sales experience and business financials understanding

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Key Output

• Fluent navigation of SIS2.0
• Constructively log product matters with OEM.
• Caterpillar preventative maintenance orientated.
• Self-manageable ,Constant communication between TA mechanic, Tech Rep and SEENG
• Compile informative technical report on all systems (TA report) reports are given to Supervisor to action and to discuss with CSR to obtain incremental business.
• Discuss the report with customer on site.
• Ensure rebuilds are done according to OEM standard and guideline
• Conduct quality check on machines after repairs/Rebuilds

Qualification, Experience and Competencies

• Matric (Grade 12) qualified in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) NQF3, three years post apprenticeship/learnership.
• Knowledge of CAT machines
• CAT certified Artisan
• Computer Literate
• Valid Driver’s License
• Access and familiarity with Caterpillar DSN
• Job planning and successful execution
• SIS2.0 Navigation and familiarity
• 7 years qualified trade or more