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  • Posted: Jul 24, 2024
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
    Read more about this company

     

    Manager, Custody Investor Services

    Job Description

    To monitor and manage the assigned solution(s) to achieve the solution plan (growth targets, performance indicators), enhance competitiveness and contribute to its growth.

    Custodians play a crucial role in the financial industry by safeguarding assets and ensuring smooth settlement of transactions. Their functions can be categorized into domestic custodians and global custodians, each serving different scopes of asset management and operational needs.

    Domestic Custodians:

    • Focus on managing and safeguarding assets within one country.
    • Handle local trade settlements, corporate actions, and regulatory reporting.
    • Provide client support and tax services specific to the domestic market.

    Global Custodians:

    • Offer a broader range of services across multiple countries.
    • Manage cross-border trades, international corporate actions, and global regulatory compliance.
    • Provide comprehensive global reporting, investment services, and international tax solutions.

    Considerations for the role :

    Technical Experience

    • Knowledge of Custody Services: Deep understanding of global custody operations, including asset servicing, trade settlement, and corporate actions.
    • Financial Products Knowledge: Familiarity with a wide range of financial products including equities, bonds, money market instruments.
    • Regulatory Awareness: Awareness of global regulatory environments and compliance requirements affecting custodians and financial markets.
    • Technology Proficiency: Experience with custody platforms, financial software, and data management systems.

    Analytical Skills

    • Problem-Solving Ability: Capacity to identify, analyze, and resolve complex issues related to custody services and client needs.
    • Attention to Detail: Strong focus on accuracy and thoroughness in managing financial transactions, documentation, and client reporting.

    Client Management Skills

    • Client Relationship Management: Experience in building and maintaining strong relationships with institutional clients, understanding their needs, and providing tailored solutions.
    • Communication Skills: Excellent verbal and written communication skills to convey information clearly and effectively to clients, colleagues, and stakeholders.

    Project Management Skills

    • Project Management Experience: Ability to manage projects from inception to completion, including defining project scope, setting objectives, and managing timelines and resources.
    • Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines.

    Strategic Thinking

    • Visionary Approach: Ability to develop and implement strategies for growth, efficiency, and innovation in custody services.
    • Market Awareness: Understanding of market trends, competitive landscape, and emerging technologies in the custody and financial services sector.

    Leadership and Teamwork

    • Leadership Skills: Capability to lead and mentor team members, fostering a collaborative and productive work environment.
    • Team Collaboration: Ability to work effectively as part of a team, cooperating with different departments and international colleagues.

    Risk Management

    • Risk Assessment Skills: Expertise in identifying, assessing, and managing risks related to custody services and financial transactions.
    • Crisis Management: Ability to handle crises and unexpected issues in a calm and effective manner.

    Cultural Sensitivity

    • Global Perspective: Understanding of different cultures and international business practices, especially relevant for a role that operates across multiple countries and regions.

     Adaptability

    • Flexibility: Ability to adapt to changing market conditions, client demands, and technological advancements.
    • Continuous Learning: Willingness to stay updated on industry developments and pursue ongoing professional development.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study:

    • Finance, business, economics, or a related field
    • Advanced degrees (like an MBA) or professional certifications (like CFA or CPA) are advantageous

    Relevant Experience:

    Significant experience in the financial services industry, particularly in roles related to global custody or institutional asset management

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Embracing Change
    • Generating Ideas
    • Interpreting Data
    • Managing Tasks
    • Producing Output
    • Pursuing Goals
    • Seizing Opportunities
    • Showing Composure
    • Upholding Standards

    Technical Competencies:

    • Client Business Case
    • Market Analysis
    • Operational Planning
    • Product Development
    • Product Knowledge (Business Banking)
    • Risk Management
    • Stakeholder Management

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    Consultant, Claims Stansure

    Job Description

    To consistently and pro-actively apply a customer centric approach to effectively manage the claims process in a fair and timely manner with quality output and exceptional productivity.

    Qualifications

    Minimum Qualifications

    • Matric 
    • Certificate in Short Term Insurance or an equivalent FAIS accredited NQF Level 5 qualification

    Experience Required
    Insurance Legacy & Enablement

    • Minimum of 2 years insurance claims experience. 

    Additional Information

    Behavioral Competencies:

    • Ability to work under pressure, resilient, flexible and responsive to change.
    • Have consistent customer centric ethic and highly persuasive
    • Must be accurate and analytical
    • Ability to comprehend technical matters
    • Be decisive, assertive and confident
    • Must be fair and ethical
    • High integrity level, reliable, pro-active, responsible and a team player
    • Be punctual and target driven

    Technical Competencies:

    • Claims Knowledge
    • Professional and effective written and verbal communication 
    • Must have excellent oral and written communication skills
    • Risk management awareness and understanding
    • Computer Literate (Microsoft office suite and Office 360)
    • Insurance Principles
    • Insurance Products & Services

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    Analyst, Portfolio Enterprise Banking - Bloemfontein

    Job Description

    To support the Banker, Enterprise (i.e., Portfolio & Multi-Channel) with the day-to-day administration, portfolio management, sales, operational and credit management functions for an allocated portfolio. To ensure that all compliance requirements within the portfolio are met and act as a contact point for the client, providing sales and service fulfilment aligned to segment targets.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: First Degree (FAIS required)
    • Field of Study: Business Commerce

    Experience Required

    • 3-4 years Experience as an Account Analyst with exposure to lending principles,
    • sales and client servicing. Experience in a back-office Account Support or
    • Client Service Support role to understand how to interact with clients as
    • well as to process client queries and requests. Experience in Credit or
    • Retail Credit Collections responsible to complete credit applications. Must
    • have relevant intermediary experience in respect of FAIS.
    • Relationship Banking (Client Coverage)
    • Business & Commercial Banking

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Embracing Change

    Technical Competencies:

    • Account Opening & Maintenance
    • Evaluating Risk Management Effectiveness
    • Financial Acumen
    • Product and Services Knowledge
    • Product Related Systems (Business Banking)
    • Risk Awareness
    • Risk Identification

    go to method of application »

    Analyst, Portfolio Enterprise Banking - Johannesburg

    Job Description

    • To support the Banker, Enterprise (i.e., Portfolio & Multi-Channel) with the day-to-day administration, portfolio management, sales, operational and credit management functions for an allocated portfolio. To ensure that all compliance requirements within the portfolio are met and act as a contact point for the client, providing sales and service fulfilment aligned to segment targets.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: First Degree (FAIS required)
    • Field of Study: Business Commerce

    Experience Required

    • 3-4 years Experience as an Account Analyst with exposure to lending principles,
    • sales and client servicing. Experience in a back-office Account Support or
    • Client Service Support role to understand how to interact with clients as
    • well as to process client queries and requests. Experience in Credit or
    • Retail Credit Collections responsible to complete credit applications. Must
    • have relevant intermediary experience in respect of FAIS.
    • Relationship Banking (Client Coverage)
    • Business & Commercial Banking

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Embracing Change

    Technical Competencies:

    • Account Opening & Maintenance
    • Evaluating Risk Management Effectiveness
    • Financial Acumen
    • Product and Services Knowledge
    • Product Related Systems (Business Banking)
    • Risk Awareness
    • Risk Identification

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    Banker, Relationship Enterprise Prtfolio

    Job Description

    • To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: First Degree
    • Field of Study: Business Commerce (FAIS Compliant)

    Experience Required
    Relationship Banking (Client Coverage)

    • Business & Commercial Banking
    • 3-4 years
    • Previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Convincing People
    • Documenting Facts
    • Establishing Rapport
    • Examining Information

    Technical Competencies:

    • Active Listening
    • Organization Change Management
    • Risk Identification
    • Risk Management
    • Risk Reporting

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    Specialist, Commercial Property Finance - Polokwane

    Job Description

    • To sell Commercial Property Finance’s products and develop and maintain professional relationships with customers and potential customers in the commercial property industry. 
    • To proactively source and acquire new business, structuring of the resultant transactions and management of the transaction origination process.
    • To ensure effective sales execution in order to achieve sales and service targets.
    • To provide specialist input and advice into Business Banking’s product experts in respect of the commercial properties being funded for both the bank’s credit risk as well as bank’s customers.

    Qualifications 

    • Business Commerce Degree
    • 3-year property related degree
    • Driver’s licence

    Experience

    • 5 - 7 years’ general banking experience and/or property finance experience 
    • Relevant construction industry, property development, quantity surveying or valuation experience
    • Experience in selecting, gathering and consolidating financial information from clients to ensure comprehensive financial assessment for feasibility purposes
    • Experienced in analysing and interpreting balance sheets, ratios, income statements and  cash flows  
    • Experience in determining appropriate pricing structures for property deals with an understanding of interest rates and funding mechanics 

    Additional Information

    Behavioral Competencies

    • Adopting Practical Approaches
    • Challenging Ideas
    • Convincing People
    • Directing People
    • Embracing Change

    Technical Competencies

    • Sales skills and Property valuation
    • Risk Management, Risk Acceptance and Risk Identification
    • Relationship management skills
    • Customer Acceptance & Review and Customer Understanding 
    • Financial Acumen and Financial Statement Analysis

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    Banker, Relationship Enterprise Prtfolio - Ladybrand

    Job Description

    To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Business Commerce
    Experience Required
    Relationship Banking (Client Coverage)

    • Business & Commercial Banking
    • 3-4 years
    • Previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Convincing People
    • Documenting Facts
    • Establishing Rapport
    • Examining Information
    • Interacting with People
    • Interpreting Data
    • Managing Tasks
    • Meeting Timescales
    • Showing Composure
    • Taking Action
    • Upholding Standards

    Technical Competencies:

    • Active Listening
    • Organization Change Management
    • Risk Identification
    • Risk Management
    • Risk Reporting

    go to method of application »

    Advisor, Agriculture

    Job Description

    To provide a professional advisory service to the agricultural market to support of the optimal management of the agricultural book / profitability in line with business objectives and risk parameters.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Business Commerce
    Experience Required
    Agribusiness

    • Business & Commercial Banking
    • 5-7 years
    • Relevant experience in diverse agricultural businesses, property valuation, economic and credit principles. Experience in preparing and motivating credit applications is essential for arbitration purposes; Experience in budgeting, forecasting, cost control and sales management is essential.

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Following Procedures
    • Interacting with People
    • Interpreting Data
    • Managing Tasks
    • Meeting Timescales
    • Providing Insights
    • Taking Action
    • Team Working
    • Upholding Standards

    Technical Competencies:

    • Banking Process & Procedures
    • Client Retention
    • Customer Acceptance & Review (Business Banking)
    • Customer Understanding (Business Banking)
    • Product Knowledge (Business Banking)
    • Risk Identification
    • Risk/ Reward Thinking

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    Banker, Transactional, Premium - Welkom

    Job Description

    • To support the Relationship Manager with the day-to-day administrative functions, portfolio management, entrenchment, and operational functions for an allocated Premium or Growth portfolio.
    • To ensure that all compliance requirements within the portfolio are met and act as a central contact point for the client, providing sales and service fulfilment aligned to segment targets.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree(FAIS required)
    Field of Study: Business Commerce
    Experience Required

    • 3-4 years Previous experience as an account analyst or similar position to gain
    • exposure to lending principles and customer service.
    • Relationship Banking (Client Coverage)
    • Business & Commercial Banking

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Directing People
    • Embracing Change

    Technical Competencies:

    • Customer Acceptance & Review (Business Banking)
    • Product Knowledge (Business Banking)
    • Risk Acceptance
    • Risk Identification
    • Risk Management

    go to method of application »

    Manager, Portfolio - Cape Town

    Job Description

    To provide an overall administrative and credit management responsibility for the portfolio. To ensure that all compliance requirements within the portfolio are met. To support the Relationship Manager in meeting revenue growth and customer experience targets within the respective portfolio.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree (FAIS)
    Field of Study: Generic Management
    Experience Required
    Relationship Banking (Client Coverage)

    • Business & Commercial Banking
    • 3-4 years previous experience as an account analyst or similar position to gain exposure to lending principles and customer service or experience in credit or retail credit collections as a credit analyst responsible for assessing credit applications is preferred

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Checking Details
    • Conveying Self-Confidence
    • Documenting Facts
    • Embracing Change
    • Generating Ideas
    • Interacting with People
    • Interpreting Data
    • Managing Tasks
    • Producing Output
    • Providing Insights
    • Team Working

    Technical Competencies:

    • Account Opening & Maintenance
    • Customer Acceptance & Review (Business Banking)
    • Customer Understanding (Business Banking)
    • Product Related Systems (Business Banking)

    go to method of application »

    Manager, Agribusiness Valuations Support

    Job Description

    Support the facilitation of the valuation of all agribusiness types of properties for lending purposes. Be responsible for the control of all administration Agribusiness Valuations.

    Qualification

    • Business Commerce Degree

    Experience

    • 3-4 years be registered at the South African Council for the Property Valuers Profession as either a Candidate Valuer or a Professional Associated Valuer
    • Thorough knowledge of all valuation methods / methodology
    • Able to do complex valuation calculations e.g. discounted cash flows etc
    • Knowledge of the agricultural property markets

    Additional Information

    Behavioral Competencies

    • Articulating Information
    • Checking Details
    • Conveying Self-Confidence
    • Developing Expertise
    • Embracing Change

    Technical Competencies

    • Data Management 
    • Dispute Resolution
    • Legal Knowledge
    • Managing Knowledge Assets and Physical Inspection
    • Process Governance and Supplier Relationship Management

    go to method of application »

    Senior Partner, Learning, People & Culture, COO

    Job Description

    • We have an exciting opportunity for a Senior Learning Partner to join our team and help us drive Salesforce capabilities across 20 countries and counting.
    • You'll be the architect of our learning strategies, crafting them to fit the unique needs of each business area.
    • Your mission will be to nurture a vibrant learning culture, leveraging Salesforce to enhance skills and drive efficiency. If you're passionate about empowering people and have a knack for innovation, this is the opportunity for you.
    • In addition, you will support business unit portfolios with their bespoke learning needs.
    • Dive into a role where your work spans continents and makes a real impact. Join us and lead the way in global learning excellence with Salesforce.

    Qualifications
    Minimum qualifications

    • Degree in Human Resources, Social Science or equivalent. Post-graduate qualification is preferable.

    Experience required

    • A solid 8-10 years of experience in learning, including 3-4 years of leading a team.
    • A forward-thinking approach to ensure we're always ahead with the right tech to develop our diverse talent pool.
    • A history of leveraging learning innovations like Degreed, Trailhead Udemy, Coursera, PluralSight and other platforms to create cutting-edge, digitally-enabled learning solutions.
    • A knack for partnering with business leaders, using data and insights for smart, commercial decisions.
    • Global experience in navigating complex environments, influencing top-tier management, and managing vendors and technology platforms.
    • A proven track record of implementing impactful learning solutions that align with our business goals and foster lasting performance.
    • An understanding of learning frameworks like the 70:20:10 model and the 6 Ds to build and deliver effective learning strategies.
    • You'll be the champion of learning, using Salesforce to empower our teams worldwide and instilling a culture of ongoing development and growth.

    Your trailblazing mandate includes:

    • Innovative learning experiences, preparing and facilitating Salesforce learning that's impactful, future-fit, and quick-to-market.
    • Salesforce Certification programs, leveraging digital innovation to bridge capability gaps and recommending core learning experiences.
    • Training excellence, serving as a Salesforce Academy Master-Trainer, ensuring best practice alignment and adherence to global standards.
    • Digital learning technologies, piloting and integrating the latest advances to maximize the value of our learning ecosystem.
    • Risk and governance, maintaining a robust framework for Salesforce and Learning & SBG Development Center of Excellence to mitigate risks effectively.

    Additional Information
    Behavioural Competencies

    • Developing Strategies
    • Providing Insights
    • Embracing Change
    • Challenging Ideas
    • Making Decisions
    • Empowering Individuals

    Technical Competencies

    • Data Analysis and reporting
    • Understanding of PowerBi
    • Change Management 
    • Learning & Development Implementation
    • Learning Technology
    • Communication skills
    • Emotional Intelligence
    • Social Intelligence

    Method of Application

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