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  • Posted: Jan 17, 2023
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Universal Banker (Level 1)- Elukwatini,

    JOB DESCRIPTION

    To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

    QUALIFICATIONS

    Minimum Qualification 

    • Secondary/High school/A levels/Matric
    • NQF5 Relevant FAIS qualification and experience.

    Experience Required

    • 1-2 years
    • If no FAIS experience, would then need to operate under supervision.
    • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Convincing People

    go to method of application »

    Consultant, Cash (Level 1)

    JOB DESCRIPTION

    To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    QUALIFICATIONS

    Minimum Qualifications

    • Secondary/High school/A levels/Matric

    Experience 

    • Branch Operations
    • 1-2 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
    • Familiar with the legal aspects regarding cash handling.
    • Knowledge of the functions of other departments within the branch.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Examining Information

    Technical Competencies

    • Banking Process & Procedures
    • Application & Submission Verification (Business Banking)
    • Customer Acceptance & Review (Consumer Banking)
    • Customer Understanding ( Consumer Banking)
    • Product Knowledge (Consumer Banking)

    go to method of application »

    Consultant, Cash (Level 1)-Witbank,

    JOB DESCRIPTION

    To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    QUALIFICATIONS

    Minimum Qualification

    • Secondary/High school/A levels/Matric

    Experience

    • 1-2 years previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
    • Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Examining Information

    Technical Competencies

    • Customer Understanding
    • Product Knowledge
    • Application and Submission Verification
    • Processing
    • Customer Acceptance and Review

    go to method of application »

    Manager, Relationship, Entrepreneur

    JOB DESCRIPTION

    To provide a proactive business banking sales and service management function that will retain and grow a portfolio of Entrepreneur clients by identifying and implementing value adding and specialised business banking financial product solutions from a range of standard and/or customised offerings.

    QUALIFICATIONS

    Minimum Qualifications:

    • Degree Business Commerce (FAIS recognised qualificaton)

    Experience 
    Business & Commercial Clients

    • 3-4 years
    • Relationship Banking (Client Coverage)
    • Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable
    • Previous experience as an Account Analyst responsible for servicing business customers and preparing credit applications

    ADDITIONAL INFORMATION

    Behavioral Competencies:

    • Exploring Possibilities
    • Interacting with People
    • Making Decisions
    • Directing People
    • Empowering Individuals

    Technical Competencies

    • Account Opening & Maintenance
    • Risk Management
    • Application & Submission Verification (Business Banking)
    • Customer Understanding (Business Banking)
    • Product Knowledge (Business Banking)

    go to method of application »

    Consultant, Cash (Level 1)-KwaZulu-Natal

    JOB DESCRIPTION

    To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    QUALIFICATIONS

    Minimum QualificationsType of Qualification: Secondary/High school/A levels/Matric

    Field of Study: Not applicable

    Experience Required

    • Personal and Business Banking
    • Branch Operations
    • Experience Required: 1-2 years
    • Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.

    ADDITIONAL INFORMATION

    Competencies:

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Examining Information
    • Articulating Information
    • Making Decisions
    • Understanding People
    • Following Procedures
    • Upholding Standards
    • Processing
    • Banking Process & Procedures
    • Application & Submission Verification (Business Banking)
    • Customer Acceptance & Review (Consumer Banking)
    • Customer Understanding ( Consumer Banking)
    • Product Knowledge (Consumer Banking)
    • Producing Output
    • Managing Tasks

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    Specialist, Product Control TPS

    JOB DESCRIPTION

    Responsible for the reconciliation & substantiation of the balance sheet & income statement signed on a monthly basis for group finance & annually for the external audit. Responsible for defining and influencing the implementation of change projects to improve month-end reporting & controls. Product control will also be responsible for assessing the risk of business on-and-off balance sheet exposures so that risk is managed & mitigated in line with banks credit policy.

    QUALIFICATIONS

    Qualification required

    • CA(SA) or CIMA

    Experience required

    • 5-7 years experience in Product Control/ Auditing/Credit derivatives
    • Understanding of information flow between front office systems and the general ledger. Ability to work with IT developers and communicate requirements to non-financial people. Excellent banking knowledge with preference to candidates with prior exposure to investment banking and derivative products.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Examining Information
    • Interpreting Data
    • Embracing Change
    • Challenging Ideas
    • Checking Details

    Technical Competencies

    • Financial Accounting
    • Financial Analysis
    • Financial and Accounting Control
    • Reconciling Financial Records
    • Statistical & Mathematical Analysis

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    Team Leader, Branch-Eastern Cape,

    JOB DESCRIPTION

    To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. To take demand from walk-in customer or any cash, sales and service-related matters, whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the required parameters.

    QUALIFICATIONS

    Minimum Qualifications

    • Secondary/High school/A levels/Matric
    • NQF5 FAIS Aligned Qualification

    Experience

    • Branch Operations
    • 3-4 years Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision.
    • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Convincing People

    go to method of application »

    Manager, Consumer, Main Market Entrenchment

    JOB DESCRIPTION

    To design, test and deploy iterative tactics (in response to changing market conditions) to effectively onboard and entrench customers to drive increased value extraction for Affluent / Main Market / Youth segment (e.g., activation, retention, adoption, usage of digital, re-engagement of services, etc.).

    QUALIFICATIONS

    • 8-10 years experience within a call centre environment, understanding the banks products and services. Contact centre management, operations and  previous branch experience.
    • FAIS  Business Commerce qualification (NQF 7 and above)  
    • RE 1(Prerequiste)

    Experience Required

    Consumer & High Net Worth
    Main Market Clients
    Experience Required: 8-10 years
    Experience in developing and executing campaign solutions and experience in the use of analytical skills when detecting patterns, brainstorming, observing, interpreting data, and making decisions based on the multiple factors and options available.

    ADDITIONAL INFORMATION

    Competencies:

    • Generating Ideas
    • Developing Strategies
    • Providing Insights
    • Developing Expertise
    • Convincing People
    • Challenging Ideas
    • Making Decisions
    • Directing People
    • Resolving Conflict
    • Embracing Change
    • Understanding People
    • Taking Action
    • Financial Acumen
    • Statistical & Mathematical Analysis
    • Conducting Research
    • Segmentation
    • Developing Marketing Insights
    • Competitor Analysis
    • Data Analysis

    go to method of application »

    Banker, Relationship, Enterprise Direct

    JOB DESCRIPTION

    To provide a virtual/ branch-based sales and service function by adding value to Enterprise banking client’s ecosystem requiring financial and non- financial (e.g., platform business) solutions.

    QUALIFICATIONS

    Minimum Qualification

    • Bachelor of Commerce (NQF7 FAIS Aligned Qualification)

    Experience

    • 3-4 years Relevant FAIS qualification with FAIS experience and operates without supervision.
    • Previous experience within CHNW or Business Clients, a physical, Virtual or Voice branch environment with good understanding of bank processes, policies and products

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Interacting with People
    • Taking Action
    • Interpreting Data
    • Establishing Rapport
    • Meeting Timescales

    Technical Competencies

    • Risk Awareness
    • Risk Identification
    • Banking Process & Procedures
    • Business Process Improvement
    • Client Knowledge

    go to method of application »

    Reporting Analyst

    JOB DESCRIPTION

    To support the Reporting & Control (R&C) Managers in the production of regular reporting and requested insights and analytics to enable the Financial Insights Leads, Head of Reporting & Control and businesses in delivering their strategic objectives. This role will include the delivery of reporting relating to all aspects of profit & loss as well as the balance sheet which addresses Business Units, Client, Sector, Region and Legal Entity. This will be achieved through the production of high quality, high impact business reports to agreed standards, formats & timelines. The role will also include the production of budget reporting during the planning cycle

    QUALIFICATIONS

    Qualification required

    • Honours Degree
    • CA (SA) / CIMA 

    Experience required

    • 5-7 Years experience in producing high quality regular reporting and additional analysis which will include the provision of insight via commentary. This will have allowed the individual to have a deep understanding of key drivers which influence typical management decisions, specifically within the banking or similar industry
    • Monthly submissions of finance reports to International Exco and Govco with holistic understanding of income statement and balance sheet.
    • Provide monthly performance narrative, identifying key trend analysis and risks, , and ensure commentary and insights align with data reported.
    • Using power skills (PowerBi), produce monthly cost and revenue reporting to all relevant stakeholders.
    • Contribute to various strategic projects, ensuring pro-active response in collaboration with teams to deliver on projects (segmenting costs of servicing international client buckets, progress on acquisition targets, banking the footprint)
    • Regular engagement with FINIT to ensure appropriate governance is applied in running of PCM allocation/model updates and ensuring accuracy of data across the various entities.
    • Assist in maintenance of international client lists and BU client relationships reporting

    ADDITIONAL INFORMATION

    Behavioural Competencies

    • Meeting Timescales
    • Producing Outputs
    • Following Procedures
    • Interpreting Data
    • Providing Insights

    Technical Competencies

    • Quality Orientation
    • Written Communication
    • Data Management
    • Reconciling Financial Records
    • Interpreting Financial Statements

    go to method of application »

    Research Support Administrator, Economics

    JOB DESCRIPTION

    Service and support the Research team analysts by providing administrative support, roadshow and conferencing schedule coordination, procurement, travel management, meeting and workshop coordination.

    QUALIFICATIONS

    Minimum qualification:

    • Matric
    • Experience
    • Experience in office administration as well PA duties

    ADDITIONAL INFORMATION

    Competencies

    • Developing Relationships
    • Problem Solving
    • Planning
    • Making Decisions
    • Taking Action
    • Financial Acumen
    • Meeting Logistics
    • Expense processing
    • SEASONED - Applies concepts without requiring supervision, able to provide technical guidance when required
    • Travel arrangements

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    CRM Configurator

    JOB DESCRIPTION

    • To provide CRM  configuration development and support across multiple feature teams. To provide Subject Matter Expert support, aiding successful integration of solutions within organisation specific technologies. 

    QUALIFICATIONS

    Minimum Qualifications

    • Diploma in Information Technology

    Experience Required

    • 5-7 years practical development in CRM configuration experience in working in a variety of business areas within IT. Understanding and experience of the various disciplines within IT and how they relate to each other.
    • 3-4 years - Solid experience in working in a multi discipline team fostering collaboration and team work. Experience managing all types of business analysis assignment and understands the area of specialization.

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Analysing Solutions 
    • Making Decisions
    • Developing Practical Approaches
    • Team Working
    • Following Procedures

    Technical Competencies:

    • Development
    • Application Knowledge for Support
    • Business Process Improvement
    • Quality Assurance

    go to method of application »

    Consultant, Sales Support

    JOB DESCRIPTION

    To facilitate the efficient handling and management of new business transactions within Commercial Asset Finance by exercising quality control of documents needed by OSS for processing and interacting with the product operating system for the maintenance of management information.

    QUALIFICATIONS

    • Qualification: Diploma
    • Experience in a sales support function (e.g., portfolio management, disbursements, contracts, etc.) within Commercial Asset Finance
    • Acts as point of contact for the customer, dealer and the customer servicing unit.
    • Prepares or updates (if existing loan) documents and files to ensure that the necessary enquiries such as (FICA) can be made and updated.

    ADDITIONAL INFORMATION

    • Works with the sales team to achieve sales and service goals by completing quality checks within set service standards.
    • Identifies cross selling and refinancing opportunities and forwards to the relevant stakeholders.
    • Remains up to date with Industry and sector related information.
    • Increased cross-sell across the value chain

    go to method of application »

    Private Banker

    JOB DESCRIPTION

    To grow, retain and execute on the private segment offering, related initiatives and activities aimed at creating value for the client and the bank (i.e. optimising client experience, building deep relationships and create profitability for the bank).

    QUALIFICATIONS

    Minimum QualificationsType of Qualification: Degree (NQF 7)

    Field of Study: Business Commerce

    Experience Required

    • Consumer & High Net Worth
    • Affluent & High Net Worth Clients
    • Experience Required: 4-7years
    • Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)

    ADDITIONAL INFORMATION

    Competencies:

    • Developing Expertise
    • Impressing People
    • Establishing Rapport
    • Conveying Self-Confidence
    • Showing Composure

    go to method of application »

    Manager, Provincial Data Management

    JOB DESCRIPTION

    To ensure implementation of the information management strategy across provinces based on their unique requirements.  This includes creating visibility of the Information Management capability with provincial leadership and securing executive sponsorship of data related initiatives.

    QUALIFICATIONS

    Minimum Qualifications: First Degree

    • Field of Study: Data Analytics or Related (NQF level 7 and above)
    • Experience Required
    • Business Support
    • Business Enablement
    • Experience Required:  3-4 years
    • Experience in data analysis, business analysis, process flow and business process improvement.

    ADDITIONAL INFORMATION

    • Generating Ideas
    • Exploring Possibilities
    • Adopting Practical Approaches
    • Examining Information
    • Documenting Facts
    • Interpreting Data
    • Challenging Ideas
    • Interacting with People
    • Team Working
    • Seizing Opportunities
    • Taking Action
    • Business Process Improvement
    • Development
    • Emerging Technology Monitoring
    • Data Analysis
    • Checking Details

    Method of Application

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