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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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JOB DESCRIPTION
The Analyst, Insights is responsible for supporting the Contact Centre, Admin and Support teams across Fraud with timely Reporting/Dashboard/Scorecard solutions using SQL ,MS Excel, SharePoint, SAS and similar Business Intelligence tools.
To support the reporting requirements by way of data pulls, queries, and automating processes/tasks, creating reports, scorecards and dashboards to the contact centres, admin and support teams (WFM/Projects/QA,Dialler)
QUALIFICATIONS
Qualifications /Experience Required
- 3+ years of experience in working with SAS/ SQL and experience in data gathering, storage, extraction and manipulation.
- 3+ years of experience in working in collections and deep understanding of Collections terminology, strategy process and procedures
- Strong working knowledge of call centre technology, and strong skills in conducting systems analysis and troubleshooting
- End to end knowledge of collections process and procedures
- Advanced knowledge on ACD and dialler systems
ADDITIONAL INFORMATION
- Special skills
- Computer literacy
- SQL Skills
- SAS Skills
- SSIS/SSRS
- Microsoft SharePoint
- Detail-oriented
- Strong work ethic
- Back ground on the functionality of Dialer and reporting
- Able to adapt to change quickly in a fast-paced environment
- Strong communication and verbal skills
- Able to interact professionally with peers, SMEs, developers, and management
- Self-starter (Effectively projects manage reporting requirements from start to finish)
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JOB DESCRIPTION
- To drive an integrated workforce experience; interpreting business requirements in order to implement a fit for purpose learning and development strategy for the sub-Segment/Region or Domain/Large country; collaborating with business stakeholders on learning solutions which build capability and deliver the required skills and competencies; creating a positive workforce experience whilst addressing the requirements of a transforming organisation.
QUALIFICATIONS
Minimum qualifications
- Degree in Social Science or equivalent.
Experience required
- Minimum of 8 -10 years demonstrated workplace experience in Learning, with at least 3 - 4 years managing and leading a team.
- Experience focusing on partnering with business stakeholders, taking a commercial approach, using data & insights.
- Experience within a multinational company working with and influencing senior management teams on Learning matters in a complex environment.
- Track record of successfully implementing integrated, effective Learning solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
ADDITIONAL INFORMATION
Behavioural Competencies
- Developing Strategies
- Providing Insights
- Making Decisions
- Establishing Rapport
- Embracing Change
Technical Competencies
- Organisational Navigation
- Workforce insights
- Learning Strategy Formulation & Implementation
- Relating & Networking
- Facilitation
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JOB DESCRIPTION
Supports the / Account Managers in servicing a portfolio of Business, Corporate and Commercial clients, through ensuring that the legislative and regulatory requirements of the broking processes are adhered to.
QUALIFICATIONS
- Completed Matric
- Commercial Short-term Insurance
- Must be fully FAIS Compliant and Full FSCA Recognised Qualification
- Regulatory Exam Certificate (RE5) And Registered FSP Representative (Category 1 and Sub-Category 1.6)
Experience
- 3-4 years experience in commercial insurance
- Have knowledge and understanding of the applicable provisions of the general code of conduct of authorized financial services providers and representatives (FSB Board Notice 80)
- Have a basic understanding of the financial intelligence centre act (FICA), Act 38 of 2001, and the money laundering provisions of the Prevention of Organized Crime Act
- Client services orientated
ADDITIONAL INFORMATION
Behavioural Competencies
- Following Procedures
- Checking Details
- Adopting Practical Approaches
- Developing Strategies
- Completing Tasks
Technical Competencies
- Insurance Processing
- Insurance Risk Management
- Insurance Products
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JOB DESCRIPTION
To lead the messaging, positioning and development of a broad range of content across a variety of channels and digital communications in order to support and enable the execution of the wider experience design mandate.
QUALIFICATIONS
Minimum Qualifications
Completed degree/diploma in Information Studies, Visual arts or Content writing
Experience Required
5-7 years - Demonstrated workplace experience within the area of specialisation with evidence of contribution to the experience design practice i.e UX Writing
ADDITIONAL INFORMATION
Behavioural Competencies:
- Generating Ideas
- Providing Insights
- Developing Expertise
Technical Competencies:
- Research & Information Gathering
- Documenting
- Product and Services Knowledge
- Requirements Gathering and Management
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JOB DESCRIPTION
To execute the defined process to ensure invoices/staff claims/corporate card settlements are processed correctly and within defined timelines. Contribute to improve/automate/digitise the process
QUALIFICATIONS
Minimum QualificationsType of Qualification: Diploma
Field of Study: Finance and Accounting
Experience Required
Operations
General Management Ops
Experience Required: 1-2 years
Accounts Payable experience preferableRecord of contribution to improvements/ automations/ digitisations
ADDITIONAL INFORMATION
Competencies:
- Adopting Practical Approaches
- Examining Information
- Documenting Facts
- Interpreting Data
- Articulating Information
- Interacting with People
- Checking Details
- Meeting Timescales
- Following Procedures
- Producing Outputs
- Upholding Standards
- Completing Tasks
- Active Listening
- Verbal Communication
- Continuous Process Improvement
- Business Process Improvement
- Applications: Microsoft Office Suite
- Financial Systems Administration
- Financial and Accounting Control
- Written Communication
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JOB DESCRIPTION
Responsible for the end-to-end financial accounting and reporting of the mortgage loan portfolio held within the Standard Bank South Africa legal entity as well as accounting entries for separate legal entities within the mortgage loans portfolio.
QUALIFICATIONS
Minimum Qualifications
Type of Qualification: Bachelor's Degree
Field of Study: Finance and Accounting
Other Minimum Qualifications, Certifications or Professional Memberships: Post Graduate Degree in Finance and Accounting, CA(SA) / CGMA or similar
Experience Required
Financial Management and Reporting
- 2-3 years experience in the preparation of accounting records in line with International Financial Reporting Standards (IFRS).
- Management accounting experience including variance analysis.
- Experience in lending product drivers and metrics within a financial services environment will be beneficial.
ADDITIONAL INFORMATION
Behavioural Competencies:
- Embracing Change
- Completing Tasks
- Examining Information
- Interpreting Data
- Challenging Ideas
Technical Competencies:
- Financial Accounting
- Financial Management
- Evaluation of Internal Controls
- Financial reporting, analysis and insights
- IFRS accounting standard and internal reporting requirements
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JOB DESCRIPTION
The role will encompass the requirement to drive thought leadership, execution and implementation of the operational risk management processes and framework as a key enabler to achieving business objectives in NFR in SA and trusted risk management business partner that equips business with the tools to mitigate financial, reputational and regulatory impact of operational risk incidents. This will require the anticipation of external drivers coupled with impacts of current and planned systems, processes, products and strategic changes on the risk profile of the business and to guide decision making on controls to manage and mitigate these risks.
QUALIFICATIONS
Qualifications Required:
- Commercial or Legal Degree.
- Post-graduate qualification in Risk Management.
Minimum Experience Required:
- 5-7 years in Risk - Operational Risk Management.
- 3-4 year in Years Risk - Regulatory Compliance.
- 5-7 years in depth business and commercial acumen into the banking functions and services.
ADDITIONAL INFORMATION
Behavioural Competencies:
- Challenging Ideas
- Developing Relationships
- Examining Information
- Providing Insights
- Articulating Information
Technical Competencies:
- Operational Risk
- Risk Acceptance
- Risk Measurement
- Risk Response Strategy
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JOB DESCRIPTION
To develop Extraction Transformation and Load jobs and ensure that financial Datamart’s are developed, and maintained, according to specifications and in line with development standards.
QUALIFICATIONS
Qualifications
- IT and Computer Sciences Degree
- Mathematical Sciences Honours Degree
Experience
- 5-7 Years C#
- 5-7 Years Computer Science
- 5-7 Years Microsoft SQL Server
ADDITIONAL INFORMATION
Behavioural Competencies
- Examining Information
- Challenging Ideas
- Team Working
- Adopting Practical Approaches
- Producing Outputs
Technical Competencies
- Use of Build Automation
- Design Patterns
- Awareness of the Software Development Life Cycle
- Write Code
Method of Application
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