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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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Job Description
To implement the appropriate processes that facilitate the management of legal risk throughout the dispute resolution life cycle; so that the interests of the legal entity are adequately protected or defended; in accordance with the legal entity mandate and regulatory requirements.
Qualifications
Minimum Qualifications
- Type of Qualification: Post Graduate Degree
- Field of Study: Legal
- Other Minimum Qualifications, Certifications or Professional Memberships: Admitted Attorney
Experience Required
Dispute Resolution
5-7 years
Proven experience in dispute resolution and the provision of legal advice, drafting, vetting, review, dissemination and/or negotiation, with at least 5 years' experience within the legal and/or financial sectors. Identification and mitigation of legal risk. At least 3 years' people management experience (not necessarily direct reports), where applicable.
Additional Information
Behavioral Competencies:
- Articulating Information
- Convincing People
- Documenting Facts
- Establishing Rapport
- Examining Information
Technical Competencies:
- Court Processes and Procedures
- Dispute Resolution
- Financial Industry Regulatory Framework
- Legal Administration
- Legal Compliance
- Legal Drafting
- Legal Knowledge
- Legal Research
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Job Description
Responsible for client experience insights and how these are implemented; inclusive of Channel Experience, Environmental, Social, and Governance and Ecosystems identification, insights and execution.
Qualification
Experience
- 5 - 10 years proven ability to integrate across multiple stakeholders internally and externally, based on client experience insights, in order to deliver key success measures
Additional Information
Behavioural Competencies
- Adopting Practical Approaches
- Conveying Self-Confidence
- Developing Expertise
- Directing People
- Establishing Rapport
Technical Competencies
- Solid understanding of existing products, offerings and sectors
- Understanding of ecosystems thinking and Environmental, Social, and Governance practices, the impact this can have, and a view on mechanisms on how to execute this into practical work tasks
- Client Retention and Client Servicing and Strategy Definition
- Customer Understanding and Product Knowledge
- Risk Awareness, Risk Identification and Risk Reporting
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Job Description
Responsible for identifying, designing, and executing on client experience insights, Channel experience and Sustainability. Determines Sustainability direction, goals and execution for Business and Commercial Banking South Africa. Defines Sustainability initiatives, Ecosystem identification, insights and execution for key sectors across the segments and products and works closely with business stakeholders to develop client offerings that will support clients in achieving their requirements.
Qualification
Experience
- 5 - 10 years proven ability to integrate across multiple stakeholders internally and externally, based on client experience insights, in order to deliver key success measures.
Additional Information
Behavioural Competencies
- Adopting Practical Approaches
- Conveying Self-Confidence
- Developing Expertise
- Directing People
- Embracing Change
Technical Competencies
- Solid understanding of existing products, offerings and sectors
- Understanding of ecosystems thinking and environmental, social, and governance practices, the impact this can have, and a view on mechanisms on how to execute this into practical work tasks
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Job Description
Accountable for overseeing client experience across all Business and Commercial Banking South Africa client channels and enabling the collection of client experience insights to drive overall channel experience to grow share of wallet, maximise returns, and optimizes platform utilisation. Provides input into the Enterprise, Business and Commercial value propositions. Drives adoption of key and new approaches, initiatives, and mechanisms and ensures that campaigns are well-entrenched. Drives the implementation of Sustainability across the business (i.e., priority, tools, processes, ways of work, and client understanding) and embeds ecosystems approaches and methodologies in executing for clients.
Qualification
Experience
- 8-13 years proven experience in Business and Commercial Banking, with a broad range of experiences to manage and extract value from a small team of senior professionals
- Experience in using data to create insights that shape proposition design and client offering through multiple segments
- Proven ability to consider client experience insights and extract this into practical ways of practice and adoption with national impact
Additional Information
Behavioural Competencies
- Adopting Practical Approaches
- Conveying Self-Confidence
- Developing Expertise
- Directing People
- Embracing Change
Technical Competencies
- Business Development
- Client Retention and Customer Understanding
- Product Knowledge
- Risk Acceptance, Risk Awareness, Risk Management and Risk Reporting
- Strategic Planning and Reporting
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Job Description
To independently manage and grow a portfolio of moderately complex clients and internal relationships across the end to end client engagement value chain, to ensure the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards achieving revenue targets. Act as a trusted advisor, influencing timelines, expectations, and proactively negotiating across departments and coordinating the origination and execution of client centric solutions.
Qualifications
Minimum Qualifications
- Degree in Banking, Commerce or related disciplines
- 8-10 years experience in demonstrating an advanced understanding of the Client Coverage capabilities and a competent understanding of the overall CIB and competitive environment.
- 8-10 years experience in working in a deal team, leading and managing cross functional teams to drive client centric solutions, deliver revenue growth and a comprehensive client experience.
- 8 years experience and demonstrated track record in applying sector trends and strategic insights, with preference to the Insurance Sector , and develop solutions and opportunities for client growth within the sector
- 8 years experience Risk management and fulfilling the role of "first line of defense"
- Demonstrated experience in conducting, collating and reviewing detailed financial and / or valuation analysis.
- 8-10 years experience in leading client engagements at senior management and C - suite level acting as a trusted advisor.
Additional Information
Technical Competencies:
- Business Development
- Client Knowledge
- Client Retention
- Client Servicing
- Financial Analysis
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Job Description
To support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational functions for an allocated Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.
Qualifications
- NQF5 FAIS recognised qualification
Experience Required
- 3 - 4 years' Experience as an Account Analyst with exposure to lending principles sales and client servicing.
- Experience in a back-office Account Support or Client Service Support role to understand how to interact with clients as well as to process client queries and requests.
- Experience in Credit or Retail Credit Collections responsible to complete credit applications.
- Must have relevant intermediary experience in respect of FAIS.
- Relationship Banking (Client Coverage).
- Business & Commercial Banking.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Embracing Change
Technical Competencies:
- Account Opening & Maintenance
- Evaluating Risk Management Effectiveness
- Financial Acumen
- Product and Services Knowledge
- Product Related Systems (Business Banking)
Method of Application
Use the link(s) below to apply on company website.
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