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  • Posted: Jul 22, 2024
    Deadline: Not specified
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    Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is one of the largest financial institutions in Africa. FirstRand’s vision is to be the African financial services group of choice, create long-term franchise value, deliver superior and sustainable economic returns to its shareholders within acc...
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    FNB Community Advisor - Durban

    Job Description

    To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests

    • Achieve net profit growth for business
    • Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
    • Manage the migration of accounts from transactional to Self Service
    • Manage the growth of active customer Account Base to increase client base
    • Maximise cross sell opportunities and strengthen client relationships
    • Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
    • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
    • Comply with governance in terms of legislative and audit requirements
    • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
    • Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
    • Compliance with procedures and processes contained in the Golden Rules.
    • Provide accurate and reliable sales and service statistics.
    • Manage own development to increase own competencies

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    Support Advisor - Rustenburg

    Job Description

    To manage and support the key accounts team

    • Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business
    • Drive an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business
    • Manage costs / expenses within approved budget to achieve cost efficiencies
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    • Build and maintain strategic relationships with internal and external parties to support the sales strategy
    • Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
    • Manage existing clients and grow portfolio through making contact and generating leads
    • Provide sales support efficiencies and services in order to ensure retention of clients
    • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
    • Comply with governance in terms of legislative and audit requirements
    • Enter all Qualified leads into the sales pipeline and maintain on a daily basis
    • Track, control and influence sales activities with the specific aim to increase sales efficiencies
    • Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes
    • Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
    • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
    • Manage own development to increase own competencies
    • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

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    Support Advisor - Somerset West

    Job Description

    To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers

    • Act responsibly with work related resources in order to contribute to cost containment
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate
    • Assist with profit growth for the business through sales and acquisition of new clients
    • Support sales through analysis of client portfolio and pro-active client engagement
    • Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
    • Identify sales opportunities and ensure effective management of the leads pipeline
    • Report on transactional and process activities within set guidelines to provide timely information for decision making
    • Comply with relevant statutory, legislative, policy and governance requirements
    • Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
    • Address customer needs in order to meet or exceed customer expectations
    • Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
    • Achieve expected financial targets and uphold associated service levels

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    Technical Tester - Johannesburg

    Job Description

    To create, debug, verify, maintain and update technical test scripts to run automated testing Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvement

    Responsibilities

    • Increase operational efficiency and suggest solutions to enhance cost effectiveness.
    • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast and effectively.
    • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements.
    • Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
    • Conduct test plans by unpacking the requirements which include regression testing, system analysis and reviews.
    • Create design steps from test cases, execute system validation plans and compile test scripts.
    • Conduct systems analyses, design, coding, program debugging, testing and security and performance assessments across user interfaces.
    • Comply, understand, and implement all steps and methodology within IT development and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment.
    • Create test scripts to effectively test enhancements and new requirements and execute automated test scripts.
    • Execute all test activities for allocated projects by conducting test estimation, prepare and submit test plans for sign-off and ensure alignment between test environment and production environment.
    • Manage testing defects and involve relevant business staff in quality assurance testing analysis.
    • Design content of procedure guides and manuals for business users.
    • Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.

    Additional Requirements                           

    • Write code for developing automated testing software.
    • Minimum 2 years+ testing automation experience
    • Ability to maintain existing test automation framework in Java platform using Selenium.
    • Ability to review and write automation test scripts.
    • Familiar with Web Services or API technologies (i.e., SOAP, REST, XML & JSON).
    • Demonstrates good coding standards, naming conversions and version control.
    • Knowledge of test reporting (i.e., Serenity, TestNG or Extent Reports).
    • Experience working with open-source tools.
    • Knowledge & Exposure to DevOps.
    • Exposure to performance testing an added advantage.
    • Familiar with Test Management tools (i.e., HP ALM, JIRA, etc.)
    • Great attitude and aptitude
    • Strong analytical skills
    • Innovative & creative
    • Self-motivated and ability to motivate others
    • Demonstrate accountability, independent & great communicator

    We can be a match if you are:

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks
    • Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is
    • A Self-starter

    Qualifications and Experience                  

    • Diploma or required certification in testing or programming.
    • Preferred: Degree and/or relevant certification including ISEB/ISTQB Certification; TMap Next Engineer; ISTQB Advanced Analyst.
    • Minimum 2 years Automation/ technical testing experience.
    • Ability to script/code.
    • Preferred: Banking Industry Experience.

    go to method of application »

    Customer Experience Advisor - Sandton

    Job Description
    To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice

    • Contribute to cost efficiencies through responsible utilisation of work related resources
    • Prevent complaints by proactively identifying customers that need additional check ins or that are about to leave the branch without being helped, and assist these customers on alternatives (e.g., book a ticket or Digital Channels)
    • Provide great customer service to external clients entering the branch to get assistance with banking or financial needs
    • Contribute to teamwork and inclusivity within own team
    • Identify and utilise opportunities to assess and improve own performance
    • Ensure operational excellence through the delivery of work processes according to defined quality standards
    • Optimise work through the application of learning experiences
    • Build and maintain stakeholder relationships
    • Deliver customer service through adherence to quality service standards

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    Solutions Specialist

    Job Description

    To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions in-line with strategic and business-driven initiatives that best meets the needs of the client.

    • Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit.
    • Prevent wastage and identify process improvements to contain and reduce costs.
    • Develop, encourage and nurture collaborative relationships across the FRG.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
    • Develop new insights into situations and apply innovative solutions to make organisational improvements.
    • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
    • Compile reports that track progress and guide business to make informed decisions.
    • Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
    • Deliver internal and external customer service excellence through adherence to quality service standards.
    • Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit.
    • Analyse data to identify opportunities for efficiencies and growth in business.

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    Universal Advisor - Stilfontein

    Job Description

    To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

    • Connect with our customers by living up to our brand promise of how we can help you? at all times.
    • Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
    • Always conduct themselves in an ethical manner.
    • Adhere to the TCF (Treating Customer fairly) principles in all that you do.
    • Identify and sell/cross sell products aligned to customer needs.
    • Maximise channel optimisation opportunities identified aligned to customer needs.
    • Ensure activities support cost containment and reduction.
    • Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
    • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
    • Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
    • Demonstrate behaviour in support of the organisational values.
    • Takes accountability for own performance, personal and career development.
    • Improve knowledge and competencies by completing training specific for role as per eCareers.
    • Contribute to the overall effectiveness and success of the team.
    • Maintain an ability to adapt to ever changing business and customer needs.

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    Admin and Finance Manager

    Job Description

    The Administration Manager will be accountable for administration process excellence for the Department
    Ensuring optimal workflow within the department in regards to procedures and policies to mitigate risk and or improve operational efficiencies

    • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
    • Comply with governance in terms of legislative and audit requirements
    • Manage costs / expenses within approved budget to achieve cost efficiencies
    • Precise, systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives; includes the ability to work with precision and highlight inaccuracies and inconsistencies in detailed information
    • Anticipates, recognizes and meets the needs of internal and external customers, taking responsibility for maintaining the highest service standards and developing and sustaining productive client relationships
    • Listens attentively, presents information in a clear manner and responds appropriately to the verbal and written communication of others

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    External Sales and Service Advisor OBR

    Job Description

    To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.

    • Execute own work in accordance with the organisational values and code of ethics.
    • Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
    • Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
    • Work with enhanced processes and procedures to maintain operational efficiencies.
    • Deliver work in an accurate manner to ensure consistent results.
    • Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
    • Adhere to quality standards, turnaround times and Company policies and procedures.
    • Complete relevant administration, reporting and updating of information accurately and on time.
    • Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
    • Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
    • Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
    • Maximize sales by selling packaged financial solutions to clients.
    • Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
    • Maximise cross-selling opportunities.
    • Drive adoption of digital and other self-service options across client base.
    • Contribute to teamwork and inclusivity within own team.
    • Contribute to cost efficiencies through responsible utilisation of work related resources.
    • Achieve expected financial targets and uphold associated service levels.
    • Build and maintain stakeholder relationships.
    • Deliver customer service through adherence to quality service standards.

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    IT Programme Manager

    Job Description

    To plan, direct and coordinate a program of projects to ensure program goals are met and that projects are executed as expected.

    Provide direction to achieve strategic or operational goals through collaboration and driving delivery and integration of related projects to achieve stakeholder requirements and meet organisational objectives.

    Hello future Programme Manager.

    Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

    As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

    Are you someone who can:

    • Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy.
    • Deploy integrated risk management, governance, and compliance frameworks throughout area of responsibility.
    • Identify and participate in activities that are appropriate for own development as a life-long learner.
    • Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
    • Demonstrate leadership behavior through personal involvement, commitment and dedication in support of organisational values.
    • Compile reports that track progress and guide business to make informed decisions.
    • Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership.

    Qualifications and Experience

    • Minimum Qualification - Completed relevant undergrad degree/diploma.
    • Preferred Qualification - Project management certification
    • Experience - 5-10 years’ project/programme management experience

    We would love to see applicants who can:

    • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
    • Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand.
    • Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
    • Monitor actual project progress and resolve issues speedily to enhance effective client service delivery.
    • Design integrated programme plans, identify resources for execution purposes, implement, identify risks, and apply associated project.

    Responsibilities:

    • Manage the project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objectives.
    • Lead indirect teams by providing a meaningful context, setting performance standards and educating on process.
    • Maintain and build relationships for purposes of expectation management and project reporting.
    • Manage the quality of delivery in line with predefined quality standards, procedures, SLA’s and project plans to ensure customer goal achievement.
    • Implement and use governance and compliance procedures and processes effectively to identify and manage risks.
    • Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.
    • Assist with the creation of change management plans and implement these to maximise the adoption and/or usage and minimise resistance.
    • Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements.

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    Property Development Specialist

    Job Description

    Dear Future, Property Development Specialist

    The role requires you to manage and grow a portfolio of high revenue generating clients by managing client relationships and identifying opportunities for greater profits

    Are you someone who can:

    • Contribute to cost efficiencies through responsible utilisation of work related resources.
    • Ensure that all business secured complies with the governance and compliance framework.
    • Manage and network with mortgage originators and developers to increase sales intake, grants, and registrations.
    • Contribute to teamwork and inclusivity within own team.
    • Identify and utilize opportunities to assess and improve own performance.
    • Report on transactional and process activities within set guidelines to provide timely information for decision making.
    • Optimize work through the application of learning experiences.
    • Achieve sales and new client acquisition targets to contribute to profit and growth of business.
    • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization.
    • Build and maintain stakeholder relationships.
    • Deliver customer service through adherence to quality service standards.
    • Achieve expected financial targets and uphold associated service levels.

    You will be an ideal candidate if you:

    • Minimum 3yrs and more in similar role
    • Degree, Honors Degree preferably (business or property related)
    • Strong relationship management or stakeholder engagement
    • Extensive travel and Launches attendance imperative.
    • Ensuring all legal and required documents are correct.
    • Continuous analysis of the state of your portfolio
    • Strong analytics background and PowerPoint skills

    You will have access to:

    • Opportunities to network and collaborate.
    • A challenging working environment.
    • Opportunities to innovate.

    We can be a match if you are:

    • Adaptable and curious.
    • Have strong customer service experience.
    • Thrive in a collaborative environment.

    go to method of application »

    Senior .Net Developer

    Job Description

    Implements a program of technology projects to ensure that program goals are accomplished

    Hello Future Developer

    Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

    As part of our talent team at FNB Commercial Core Juristic Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

    Are you someone who can:

    • Research new technology being used in the financial sector
    • Develop prototype systems on which to test and prove the new technology
    • Make recommendations of technology, vendors who can supply and support that technology as well as the use cases in which they can be used
    • Maintain and share a knowledge base of financial technology, trends and news for the group
    • Where bespoke applications are required, develop those applications to assist the treasury functions in the bank
    • Participate with the broader community in the development of a blockchain platform for financial systems

    You will have access to:

    • Opportunities to network and collaborate.
    • Work that is challenging
    • Opportunities to be innovative.
    • Resources to help you with your professional development.

    We can be a match if you are:

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
    • A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
    • Think outside the box – have the ability to not be limited by your surroundings, problem solving is one of the key features that drive you.

    You’ll be an ideal candidate if you meet the following requirements:

    • BSc Eng, BSc Informatics degree or any other related qualification
    • 5+ years’ experience with C# , .NET Framework/.NET Core  Stack.
    • Experience with Microservices and event driven architectures.
    • Knowledge of Solid Principles, Design and Architectural patterns.
    • Working experience with RESTful API design and integration.
    • Good knowledge of SQL Server (Entity Framework), Postgres (Relational Databases)
    • Knowledge of Container Technologies (docker , Kubernetes) highly advantageous
    • Strong understanding of W

    go to method of application »

    Deal Maker - Cape Town

    Job Description

    To generate revenue by developing internal/external networks in order to build new business pipeline of business clients in the R60-R200m turnover space; by structuring deals across the pillars of Lend; Transact; Invest & Insure.

    Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

    As part of our team in FNB Commercial Sales and Service, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. ​

    • Deliver customer service through adherence to quality service standards
    • Deliver sales targets under guidance and supervision, by performing end-to-end process of deal origination
    • Complete all required administrative services through continuous reporting and updating of documents related to relevant stakeholders
    • Develop, encourage and nurture collaborative relationships across area of specialisation
    • Contribute to teamwork and inclusivity within own team
    • Identify opportunities to expand customer base with potentially profitable customers
    • Ensure development and continuous value add improvement to operational processes
    • Manages risks in own area of responsibility
    • Build and maintain stakeholder relationships
    • Achieve expected financial targets and uphold associated service levels

    You will be an ideal candidate if you have:

    • 2 – 5 years' experience withing a Sales & Service/Deal Making environment within Commercial Sales in a banking environment
    • RE Qualification (Fais accredited)
    • Minimum: Bcomm or Relevant Financial Degree 
    • Preferred: CA, Bcomm Financial Degree
    • Be able to negotiate and put together Business Deals
    • Communicate with business clients at a very high level
    • Be able to process prescreens and FACT applications
    • Hunt for new business

    You will have access to:

    • Opportunities to network and collaborate
    • A challenging working environment
    • Opportunities to innovate

    go to method of application »

    Fraud Consultant

    Job Description

    To detect identified fraud events, execute appropriate fraud interventions based on the type of fraud in order to prevent further losses that may be incurred.

    • Minimise financial losses to and the customer by executing detection duties and interventions as soon as fraudulent events have been established.
    • Update customer with required information and explaining the process in fraud incidences and supply required documentation.
    • Active participation in specialist practice forums to share information and insights across the business.
    • Build objective working relationships with various, experts and counterparts within the banking industry and the broader fraud community.
    • Manage cancellation process for required transaction method based on product (e.g. card, digital or accounts) of fraudulent activity by cancelling cards or putting holds on accounts. Provide access to transact once customer has been identified.
    • Open fraud cases and compile relevant and comprehensive case related documentation in the required format for the appropriate resolution of fraud cases.
    • Execute fraud detection practices according to the identified fraud event types and manage case end to end from detection to resolution using appropriate guidelines.
    • Analyses transactions and compare transactions and documents to determine authenticity and assign required customer identification category (find customer not fraud, find customer is fraud, can't find customer) and fraud type.
    • Extract and share insights, trends and lessons learnt from root cause analysis applied in detection to inform further fraud prevention improvements across a wide range of processes and systems.
    • Conduct detection activities and fraud intervention line with applicable laws, processes to effect quick resolution of fraudulent matters.
    • Compile and communicate accurate and timely reports on fraud cases and track progress made. Keep key stakeholders informed of case status including updating relevant information systems and tools (e.g. SAFPS list) accessed by the fraud community.
    • Liaise with relevant internal and external stakeholders including bureaus and other banks to ensure correct validation of customer information and security checks.
    • Manage personal development to increase own skills and competencies.

    go to method of application »

    System Engineer - Johannesburg

    Job Description

    Hello Future Systems Engineer

    FNB Connect and Service Provider is looking for a dynamic and highly driven Systems Engineer to join their team. The successful applicant will provide specialist high-level technical advice, high-level problem resolution of complex problems, system security and policy implementation monitoring. The IT Systems Engineer should create working relationships with Software Architects, Systems Analyst, Developers and business and testing teams to ensure that infrastructure designs are supported and meet the Business requirements. This role requires a technical development background to be able to understand non-functional system behaviour and requirements and make recommendations for improved scalability and performance enhancements across infrastructure, application, and database layers of systems.

    Are you someone who can:

    • Deliver exceptional IT Support service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
    • Manage objective working relationships with a variety of stakeholders, including end-users, Vendors, project managers by providing input to business requirements.
    • Manage service desk and incidents to provide efficient IT support, aligned to SLA's and agreed standards.
    • Minimise system downtime through pro-active monitoring and planning; Ensure trending and minimisation of recurring problems.
    • Manage agreed projects to ensure successful implementation within agreed timeline.
    • Provision of an efficient IT administration service through careful and timeous planning, reporting, and updating of all related information.
    • Troubleshooting skills for resolving system issues, performance optimisation and communication skills.
    • Oversee IT systems, ensuring reliability and support for hardware and software deployments.
    • Proactive monitoring and resolution of IT systems.
    • Administration maintenance and support of Linux operating systems.
    • Resolve major incidents and technical escalations within agreed SLAs.
    • Perform root cause analysis for problems and provide a workaround to ensure business continuity.
    • Ensure we have minimal disruptions and restore services as per agreed service level agreements (SLAs) through active issues resolution and participation in war room sessions.
    • Build and maintain an active communication channel with all business and external stakeholders.
    • Keep the Business unit informed on any outages impacting our customers.
    • Change Management, review and structure effective implementation plan, rollback plan and test plan, risk, and impact analysis for critical or complex changes.
    • Plan and procure the required hardware and software to meet business needs.
    • Continues monitoring of system performance and implements system tweaks and fine-tuning.
    • Track and implement required firmware upgrades and security patches across multiple hardware platforms.

    You will be an ideal candidate if you have:

    • A broad understanding of network concepts (IP Addressing, routing, DHCP, VLAN, Trunks, NAT, and LAN)
    • Strong experience working with Linux, command line and Shell scripting,
    • Have a strong technical analysis skills background to support/maintain operational systems.
    • Strong knowledge of Linux, Syslog, SSH, SFTP, and Wireshark.
    • Understand, interpret, and add input into system architectural designs.
    • Experience with SSL client/server and web services configurations.
    • Experience with client/server architectures, web services, and SSL implementations.
    • Experience managing production systems running in a Java environment.
    • Deploy and provide technical support issues raised from Non-Prod to Production.
    • Ensure quality and change management methodologies.
    • Participate and provide technical input to vendor technical solutions.

    Additionally:

    • Exposure to TCP/IP & Client Server Model
    • DevOps Experience, Containerization, OpenShift, Ansible Automation, Chef, Puppet
    • Monitoring tools knowledge. App Dynamics, Zabbix
    • Centos, Ubuntu, and Red Hat Linux
    • Virtualization, Oracle, and Linux VM
    • knowledge of automation and automation tools such as ansible
    • Good knowledge of one or more configuration management tools such as Chef, puppet etc..
    • IN depth knowledge of Linux: RedHat, CentOS, Debian, etc.
    • Experience in Jenkins, pipelines, GIT
    • Good knowledge of monitoring tools
    • Familiarity with containerisation and Container Orchestration tools such as Docker
    • Good knowledge of Shell scripting
    • Good knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP

    Qualifications and Experience:

    • BSC Degree or related IT Diploma
    • 3+ years in IT operations, preferably in telecommunications will be advantageous.
    • Proven track record in IT infrastructure, network systems, and security implementations.

    You will have access to:

    • Opportunities to network and collaborate
    • Challenging work environment
    • Opportunities to innovate

    We can be a match if you are: 

    • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
    • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
    • Adaptable, curious and willing to learn.
    • Passionate in providing insights.
    • Thrive in a collaborative environment.

    Method of Application

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