Job Opening at AFGRI Equipment

Description

Supports and promotes the dealership’s John Deere value added services delivery by providing hands-on expertise, training of employees and supporting solution execution. Provides professional phone support as part of relevant services package.

Provides expertise for supporting the sales of AMS (Agricultural Management Solutions) products, solutions and services. Creates real added value for the dealership and customer in being the subject matter expert in AMS solutions. Develops, promotes and supports the sales and delivery of service agreements to customers.

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

• Qualified Technician
• Valid driver’s license

REQUIRED MINIMUM WORK EXPERIENCE            

• 5 years related experience after qualification, including management exposure

KEY PERFORMANCE AREAS         

• Provides on-site, email and telephone consultancy services to customers
• Provides support for advanced precision farming product sales and system troubleshooting
• Develops and delivers internal and external training for precision farming products
• Supports the execution of the dealership’s John Deere Centralised Connected Support strategy (including machine monitoring and agronomic decision support)
• Technical support to technicians and AFGRI Equipment employees
• Training as a Certified Dealer Instructor
• Reporting

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Good knowledge of AFGRI’s product range
• Advanced computer knowledge in related programs
• Good written and oral communication skills as well as presentation skills
• Coaching and training skills
• Advanced customer relationship skills
• Clear understanding of the commercial aspects of value added services

BEHAVIOURAL COMPETENCIES 

• Willingness to travel and work irregular hours
• Problem analysis
• Business acumen
• Customer orientation
• Self-starter
• Accountability
• Self-development

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Description

Repair and maintain agricultural and related equipment as a service

REQUIRED MINIMUM EDUCATION/TRAINING    

• N2 Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 3 years’ relevant experience (including training as an Apprentice)

KEY PERFORMANCE AREAS         

• Perform repairs and maintenance of tractors and equipment
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
• Update job cards
• Maintain a safe work environment and ensure that protective equipment is used as prescribed
• Ensure compliance with health and safety regulations

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Valid drivers licence
• Good John Deere product knowledge in the repair and maintenance of tractors and equipment
• Good time-keeping abilities
• Communication skills

BEHAVIOURAL COMPETENCIES 

• Willingness to work in hot areas as well as outside locations
• Good time management
• Energetic and self-motivated
• Safety cautious
• Problem analysis
• Focus on quality
• Accountability
• Ability to work alone as well as in a team
• Good customer service and interpersonal behaviour

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Description

To ensure the effective execution of sales and control of stock of Paint area.

REQUIRED MINIMUM EDUCATION/TRAINING    

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• 2 - 3 years experience in Paint Products

KEY PERFORMANCE AREAS

• Ensure efficient customer service to walk-in clients at the branch.
• Ensure that customers are made aware of additional products to enhance sales.
• Monitor stock levels and ensure that stock is ordered from the supplier or procurement.
• Take receipt of stock and ensure correct countsReceive stock from receiving department and ensure correct pricing.
• Conduct stock counts on a daily, weekly and monthly basis

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Good knowledge of AFGRI Retail’s product range
• Computer literacyCustomer Service
• Policies and procedures
• Excellent knowledge of mixing paint
• Current client base will be an advantage

BEHAVIOURAL COMPETENCIES

• Good interpersonal skills
• Business acumen
• Customer awareness
• Time management
• AccountabilitySelf-development
• Conceptual ability

go to method of application »

Description

Repair and maintain agricultural and related equipment as a service

REQUIRED MINIMUM EDUCATION/TRAINING    

• N2 Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 3 years’ relevant experience (including training as Apprentice)

KEY PERFORMANCE AREAS         

• Perform repairs and maintenance of tractors and equipment
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
• Update job cards
• Maintain a safe work environment and ensure that protective equipment is used as prescribed
• Ensure compliance with health and safety regulations

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Valid drivers licence
• Good product knowledge in the repair and maintenance of tractors and equipment
• Good time-keeping abilities
• Communication skills

BEHAVIOURAL COMPETENCIES 

• Willingness to work in hot areas as well as outside locations
• Good time management
• Energetic and self-motivated
• Safety cautious
• Problem analysis
• Focus on quality
• Accountability
• Ability to work alone as well as in a team
• Good customer service and interpersonal behaviour