Job Opportunities at FEM

The purpose of this position is to:

• Assist the Underwriting department with new registrations, state transfers, cancellations and return of earning.
• Assist the Marketing & Communications department with briefing agencies, publishing communication on CLA, event planning & coordination and distribution of promotional items and branding.
• Assist the HR department with administrative functions for recruitment & selection, learning & development, performance management, bursaries and ad-hoc HR projects

The minimum requirements:

• Matric with good functional literacy in English and Mathematics
• Relevant diploma or degree
• 0 to 6 months’ experience in general administration
• 0 to 6 months’ experience in data capturing
• Good interpersonal skills.
• Good literacy and numerical abilities

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The purpose of this position is to:

• Assist with Pensions administration.
• Call claimants confirming consultation and experience of service providers.
• Support the Claims Quality Assurance by reviewing quality assurance report and send frequent follow up to managers and supervisors.
• Vendors verification
• Data collection and analysis
• Coordinate FEM Beneficiaries Outreach.
• Assist in administration of assigned projects.

The minimum requirements:

• Matric with good functional literacy in English and Mathematics
• Relevant diploma or degree
• 0 to 6 months’ experience in general administration
• Communication skills
• Excellent phone etiquette
• Attention to details skills

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The purpose of this position is to:

• Verify all new bank details as well as any changes in bank details of medical service providers, employees, pensioners, policyholders and suppliers
• Provide assistance to the Finance department with financial administration

The minimum requirements:

• Financial Diploma or Bachelor’s Degree in Accounting with good functional literacy in English and Mathematics
• 0 to 6 months’ experience in general administration
• 0 to 6 months’ experience in data capturing
• Good interpersonal skills
• Good literacy and numerical abilities

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Job Description
The successful candidate will support the Chief Business Development Officer with finalising the design of the minimum viable products that will be taken to market for the pilot phase which will include the following:

• Developing and implementing a product development strategy, building on existing processes and frameworks that will drive the development and implementation of new and innovative products to achieve the short-, medium- and long-term strategic and operational objectives.
• Project planning and strategy:
  • Developing  a comprehensive project plan outlining key milestones, timelines, and resource requirements for the implementation of the pilot program.
  • Collaborating with key stakeholders to define the overall strategy for the pilot program and ensure alignment with the company’s goals.
• Team Coordination:
  • Leading and coordinating a cross-functional team, including, marketing and sales to ensure a seamless execution of the pilot program.
  • Fostering a collaborative environment and facilitating communication among team members to drive collective success.
• Resource Management:
  • Identifying and allocating necessary resources for the pilots, including people, technology, and budgetary considerations.
  • Monitoring resource utilisation and adjusting plans as needed to optimize efficiency
• Risk Management:
  • Identifying potential risks and challenges associated with the implementation of the pilot program and developing proactive mitigation strategies.
  • Leveraging analytical capabilities and overseeing the building of  intelligent tools to extract insights required to enhance the products.
  • Regularly assessing and reporting on the pilot program's progress and making adjustments as necessary to ensure successful outcomes.
• Stakeholder Communication:
  • Acting as the primary point of contact for internal and external stakeholders involved in the pilot program.
  • Providing regular updates to key stakeholders on the status of the pilot, addressing concerns and soliciting feedback.
• Scalability Assessment:
  • Evaluating the scalability of the product based on pilot results.
  • Identifying any adjustments needed before a wider launch.
• Post-Pilot Evaluation:
  • Conducting a comprehensive evaluation of the pilot program’s overall success.
  • Making recommendations for improvements or modifications before a full-scale launch.

The minimum requirements for the position are:

• 5 years’ experience in project management particularly in the implementation of pilot projects or product launches;
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions;
• A well-developed commercial acumen;
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams;
• Detail-oriented with a track record of successful project execution.