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  • Posted: Aug 20, 2024
    Deadline: Not specified
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    The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
    Read more about this company

     

    People Coordinator (FTC) Mr Price Group

    Job Description
    Mr Price Logistics has an exciting opportunity for a People Coordinator (FTC) role primarily based at Power Fashion DC. The individual will be responsible for providing administrative support to the HR team and assisting with day-to-day HR operations.

    Responsibilities

    • Collaborates with the payroll department and ensures that the correct documents have been submitted before the cut-off date
    • Acts as a point of contact for DC employees, addressing inquiries and providing information about HR policies and procedures
    • Responsible for general administrative tasks, such as filing, data entry, and maintaining HR documentation
    • Maintaining records of personnel-related data in both paper and the database and ensure all employment requirements are met
    • Compile biweekly update the status of people related data such as hires, transfers, leave outstanding, performance, absenteeism rates, overtime comparisons
    • Ensure workplace Health & Safety compliance and submit relevant Injury on Duty documentation and procedures
    • Support respective HRBP in planning and coordinating culture, engagement and wellness initiatives for the DC
    • Assist respective HRBP in dealing with grievances and implementing disciplinary procedures
    • To compile DC training matrix, to oversee relevant logistics for all training initiatives and to engage with division L&D on all planned training initiatives
    • To coordinate the issuing of staff uniform
    • Nurture a positive working environment

    Qualifications

    • Diploma in Human Resources
    • MS Office Suite experience
    • Minimum 1-2 years HR administrative experience or completed HR internship programme
    • Knowledge of BCEA and LRA
    • Organisational skills
    • Attention to detail
    • Good verbal and written communication skills

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    Collections Agent Mr Price Money (FS)

    Job Description

    The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies

    Responsibilities

    • Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
    • Efficiently processing customer refunds, processing and reviewing account adjustments
    • Resolving client discrepancies and short payments 
    • Accurately updating customers’ personal, employment and contact information to maintain their details 
    • Effectively rehabilitating customers through excellent customer service standards 
    • Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.

    What's in it for you? 

    • Uncapped incentive when your targets are achieved
    • Learning and Development, and Career Growth opportunities within the Mr Price Group
    • All associates are entitled to up to discount on merchandise at Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and Miladys.
    • Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.

    Qualifications

    • Grade 12 
    • 6 - 12 months experience in collections
    • Strong negotiation skills 
    • Excellent communication skills 
    • Knowledge of NCA requirements pertaining to collections and credit control
    • Understanding of the life-cycle of an account and the collection process 

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    Store Manager Miladys Oudtshoorn

    Job Description
    We’re looking for a strong, vibrant, and self-disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.                                 
    Responsibilities
      A day in your life

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
    • Authorize write-offs, breakages, recalls, and returns.

    Sales Growth & Profitability:

    • Analyze sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

    Risk Management:

    • Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures. 

    Qualifications

    • Grade: 12 (NQF Level 4) or equivalent
    • 3 Years’ experience in a store managerial position.
    • Sales & service management.
    • Computer literacy.
    • Communication skills.
    • Retail trade.
    • Brand, customer & product understanding.

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    Supervisor Miladys Langebaan Laguna Mall

    Job Description

    • Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded. 

    Responsibilities

    Sales & Customer Experience Management:

    • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.               

    Team Management:

    •  Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the general maintenance of the stockroom to meet housekeeping standards.

    Risk Management:

    • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

    Qualifications

    • Grade 12
    • 1-2 Years' experience in retail (supervisory experience advantageous).
    • Sales & service management.
    • Computer literacy.
    • Communication skills.       
    • Business understanding of retail trade, brand, customer & product.

    go to method of application »

    Store Manager Power Fashion Elliotdale

    Job Description

    • A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

    Responsibilities

    • Promote sales. 
    • Manage stock, and control expenses to meet business targets. 
    • Achieve and/or exceed the required targets that are set out for the store. 
    • Use store resources effectively to maintain the productivity of the store. 
    • Encompass a thorough knowledge of stock and management of policies and procedures. 
    • Act as the custodian of all company policies and procedures to ensure standards are met. 
    • Assume accountability for the management and the training of all staff. 
    • Maintaining the company culture by treating staff in a respectful and professional manner. 
    • Ensure all interaction with customers results in an above-average customer service level. 
    • Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

    Qualifications

    • Matric / Grade 12, Mathematics an advantage 
    • 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
    • Excellent business English, both verbal and written  

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    Specialist Quality Engineer Mr Price Group

    Job Description
    Do you love Software Testing? Great at Automation? Is signing off a project with the highest level of quality, a thrill to you? Have you been told you’re mature and great with people and project management?

    Responsibilities

    • Scripting and executing Automated and Load and Performance Tests
    • Scope and create test plans
    • Review source documentation to assess completeness and accuracy
    • Assists with ensuring compliance with best practice and standards
    • Select appropriate standards, methods and tools for project use
    • Design and create test cases
    • Create traceability records between test cases and requirements
    • Execute test cases
    • Identify and record defects found during testing, retest defects and conduct root cause analysis
    • Produce test progress and coverage reports
    • Able to coordinate work across a small team and support more junior resources

    Qualifications
    If your experience passes the below test cases, we’d love you to get in touch:

    • IT Qualification OR a Testing certification (Foundation level)
    • 5+ Years in software testing
    • Running and creating Automation
    • Non-Functional Testing: Load and Performance
    • Test Leading projects
    • Executing and testing for complex projects
    • Waterfall and Agile environment knowledge
    • Web-based, mobile and client server application knowledge
    • Experience with SQL, JMeter and Postman

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    Store Facilities Projects Administrator Mr Price Group

    Job Description

    • The Store Facilities Project Administrator plays a crucial role in supporting the successful execution of various projects within the Store Projects Team. 
    • Coordinates project activities, managing documentation, communicates with stakeholder and ensuring projects are delivered according to scope.

    Responsibilities

    • Assists in the planning, execution, and monitoring of projects and adhoc requests related to the store projects team from initiation to completion.
    • Project scheduling and resourcing for successful project delivery.
    • Maintain and update project documentation.
    • Communicate effectively with stakeholders.
    • Prepare project presentations, reports, and minutes.
    • Maintain project dashboards, files, and records.
    • Assist with project management processes and procedures.

    Qualifications

    • 1 to 2 years of proven experience as a Project Administrator, Project Coordinator, or similar role.
    • Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
    • Excellent communication skills, both written and verbal.
    • Knowledge in project management software and tools.
    • Detail-oriented mindset with a focus on accuracy and quality of work.
    • Familiarity with project management methodologies and best practices.
    • Ability to work independently and collaboratively within a team.
    • Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

    go to method of application »

    Supervisor Sheet Street Graaf Reinet

    Job Description

    • The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

    Responsibilities

    • Supporting the Store Manager in driving Sales and Turnover
    • Creating and delivering an excellent customer shopping experience 
    • Motivating and inspiring your team members to work hard and push for sale

    Qualifications

    • Grade 12
    • 1 year of Supervisory experience is required in this role, experience leading a team will be an  added advantage
    • A passion for homeware

    go to method of application »

    Store Manager Mr Price

    Job Description

    Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.    

    Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
    • Authorize write offs, breakages, recalls and returns.     

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
    • Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Identify and propose new opportunities to increase sales and brand awareness.  

    Risk Management:

    • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.                              

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                 

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.

    Innovation:

    • Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

    Qualifications

    • Grade 12.
    • 3 to 5 years' experience in a retail store management capacity.  
    • Knowledge on sales & service management.
    • Budgeting knowledge.
    • Proficiency in MS Office.
    • Effective Communication skills.
    • Business understanding of retail trade, brand, customer & product.

    go to method of application »

    Assistant Store Manager Mr Price Cellular - Germiston

    Job Description

    • Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.  

    Responsibilities

    Stock Management:

    • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
    • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
    • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
    • Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.  

    Sales Growth & Profitability:

    • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
    • Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
    • Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
    • Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

    Risk Management:

    • Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

    Customer Experience Management:

    • Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                

    Leadership & Development:

    • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
    • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
    • Recruit, administer & manage performance in accordance with company policies and procedures.               

    Qualifications

    • NQF level 4 (Grade 12) or equivalent.
    • 3 Years' Experience in Retail (Management Experience Advantageous).
    • Understanding of Sales & Service Management.
    • Budgeting Skills.
    • Computer Literate.
    • Good Communication Skills
    • Understanding of Retail Trade.
    • Brand, customer service , cellular, mobile, new accounts, and insurance product understanding                                                                            

    Method of Application

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