Current Vacancies at Tsebo Solution

Duties & Responsibilities    

• Operate as part of a team with good interpersonal skills
• Maintaining high quality and hygiene standards as per TSAfrika standards
• Preparation and presentation of food
• Ensuring correct portion control are adhered to
• Ensuring the food is delivered timeously
• Assist with the planning of menus and stock control
• Flexible to work overtime when required
• Stay abreast with food trends as well as best practices.

Skills and Competencies    

•  Communication skills (verbal and written)
• Computer literate
• Organizing and planning skills
• Interpersonal skills
• Team Player
• Excellent food skills
• Strong client and customer service skills
• Good organizational skills

Qualifications    

•  Proven cooking experience
• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous

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Duties & Responsibilities    
Delivered Infrastructure Preventative Maintenance Plans

• Assist the Engineering Manager to compile an infrastructure preventative maintenance plan for the 12 month period for the business unit
• Identify and investigate new development, environmental and energy-saving opportunities for the property
• Identify risks i.t.o impact on short term profit margins vs. long term sustainability

Maintained Infrastructure

• Co-ordinate Infrastructure maintenance and repair resources and team
• Organize and schedule work according to work orders; including estimating work-hour requirements; to make sure that all systems are in excellent working condition
• Source contractors for building infrastructure work relating to refurbishments and ensure work is completed to standard and within the budget
• Investigate, diagnose and resolve any escalated issues, risk areas and building Infrastructure repairs

Infrastructure Project Plans & Implementation

• Define the scope and resources required to complete the project in collaboration with senior management
• Plans Infrastructure projects by determining specifications; and measures upon which the project will be evaluated at its completion
• Motivate for the selection of contractors and establish installation schedules; plan shut-downs and installations;
• Integrate new or changes requirements with architectural and mechanical designs; verifying code requirements; updating cost estimates.
• Establish and maintain a formal, approved integrated project plan to guide project execution and control throughout the life of the project.

Infrastructure Compliance Standards & Governance

• Be involved with the development and updating of policies and procedures for around building, plumbing, painting and carpentry.
• Oversee the development, communication and auditing of maintenance and engineering standards and processes for the business unit on a regular basis
• Align practices with new legislative compliance around health, hygiene, safety and the environment
• Implement sufficient control measures (including systems and processes) & checks within each department to mitigate any financial risk to the business

People Management

• Lead and motivate employees and promote positive working relationships, direction and support
• Lead and oversee departmental communication ensuring employee and management interaction
• Measure and develop plans to enhance employee engagement
• Identify and manage training, coaching and development requirements in line with strategic plans, e.g. skills shortages, succession plans, talent management
• Ensure competent levels of staff meet operational level requirements (right fit for the job)
• Source and Select talent as per EE plan to build the future food and beverage talent pipeline

Budget Management

• Collaborate with the Maintenance Management regarding the budget for the Infrastructure function including:
• Cost management
• Capex
• PIP and forecasting
• Financial reporting on project expenditure and progress
• Assess the impact of deviations on the project and overall programme, and report results to key stakeholders.
• Evaluate the outcomes of the project as established during the planning phase

Stakeholder Management

• Engage with internal customers to understand challenges; issues; development and repair related requirements
• Provides internal stakeholders with updates of Infrastructure, outages and scheduled shutdowns
• Engage and manage the performance of suppliers and contractors
• Engage with management with regards security; health and safety and critical technical breaches or anomalies
• Communicate plans, objectives and results to complex operational team; maintenance team and employees
• Apply business acumen and sound common sense to the overall management of Infrastructure maintenance operations and teams within regulated standards;
• Monitor changes in the Infrastructure maintenance operating areas and is quick to act upon potential opportunities, risks and challenges;

Skills and Competencies    

• Project management
• Procurement and negotiation skills
• Building maintenance and repair methods
• Technical Management,
• Read and interpret building plans and specifications,
• Draw plans and write specifications /cost estimates for building repair and minor construction work
• Working experience of health & safety management and legislation
• Environmental management systems and legislation

Budget Management

• Proficiency in MS Office, IFS & Pragma

Qualifications    

• 4-Year Degree / National Diploma in Building Management, preferable
• Apprenticeship in engineering with 5 years practical experience
• Preferably registered with the SAFMA / other accredited facilities / engineering bodies

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Duties & Responsibilities    
Operational Delivery:

• Inspect Dolphin Machine before use
• Visually check Bottom of the pool and remove any obstructions e.g. leaves, twigs and tree branches
• Power UP Machine and ensure no irregular sounds or leaks before deploying into the water
• Deploy correct Dolphin unit as per the specification provided below for each pool
• (list of different Dolphin machine variations)
• Report:
• Water Clarity to WWT
• Structure defects on Mosaic Tiles, Pool floors, Pump cover etc
• Move to the next Pool

Cleaning Cycle Completed:

• Remove Unit from the pool
• Inspect Unit and Accessories
• Remove Dirty Filter bag
• Insert exchange clean bag
• Wash removed bag
• Store machines in Safe area
• Monitor maintenance service date
• Machine mail function must be reported to WWT
• Report defects on Electrical Power Supplies

General Operational Parameters

• Remove all empty containers and return to the Engineering Workshop
• Ensure that all jobs are carried out in a safe and competent manner
• Clean-up work area on completion of a job
• Ensure the pool area and the storage areas are always kept clean and clear
• Carry out any duties as required and instructed by your direct line manager.
• Ensure all work is carried out in accordance with the OHS Act requirements

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all client queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously and escalate when necessary.

Reporting:

• Update and maintain all relevant records as and when required by your line manager and the Water Waste Treatment team

Code of Conduct:

• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & Sun City’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to.

Skills and Competencies    

• Knowledge of technical equipment, materials and chemicals
• Have a good knowledge of general maintenance.
• Familiar with instrumentation related to swimming pool
• Experience with technical systems required
• Excellent understanding of the hazards associated with swimming pool chemicals
• Hospitality and customer centric focus
• Knowledge required involves the practical application of work procedures and processes
• Communicates, co-ordinates and interacts with others in the value chain to ensure HVAC repairs, installations and upgrades are resolved
• Ability to manages one's time to ensure that objectives are achieved effectively and on time.
• Working experience of health & safety management and legislation

Qualifications    

• Matric
• Minimum 3 years’ experience maintaining commercial swimming pools

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Duties & Responsibilities    
Operational Deliveries

• Co-ordinates and performs maintenance on all Air-Conditioning, and general building maintenance.
• Ensures optimal performance of all, Air-Conditioning and Refrigeration Systems.
• Compiles and presents technical reports on all services.
• Proposes solutions to problems identified.
• Provides corrective recommendations on a proactive basis as required.
• Checks and monitors compliance of the Service Level Agreements (SLA’s) with regard to, Air-Conditioning Systems, etc.
• Drives the BMS system to ensure optimal building performance.
• Ensure that all jobs are carried out in a safe and competent manner.
• Clean-up work area on completion of a job
• Ensure the workshop is kept clean and clear at all times
• Ensure that all Work Orders are completed prior to submission to the relevant Manager.
• Proactively log any technical maintenance issues you identify at the TFS Helpdesk
• Tools are to be looked after and maintained in a good working condition.
• Carry out any duties as required and instructed by your direct line manager.
• Undertake documented inspections, as notified by your Manager.
• Undertake proactive quality inspections of the site and log any issues identified with the TFS Helpdesk
• Undertake planned preventative maintenance tasks
• Undertake proactive and reactive maintenance tasks and repairs
• Carry out inspections in relation to OHS Act requirements and ensure all work is carried out in accordance with the OHS Act requirements
• Escort and oversee sub-contractors where necessary and ensure all works are carried out in accordance with OHS Act requirements
• Ensure all sub-contractors leave the area in a clean and tidy state when the work is completed and ensure the sub-contractors remove their rubbish and waste from site once the work is completed.

Generic Objectives

• Ensure that Best Operating Practice is applied when undertaking tasks or repairs.
• Complete and issue time sheets to the relevant services Supervisor on a weekly basis.
• Assist in keeping the workshop tidy and presentable.
• All maintenance tasks to be checked and signed off by the relevant services Supervisor to ensure that work has been executed at the required standard.
• Undertake planned maintenance tasks allocated by the relevant services Supervisor.
• Assess requirement for spares and consumables and request from stores.
• All equipment and services are restored timeously and perform according to specifications.
• Undertake reactive maintenance tasks in response to helpdesk calls and as directed by the relevant services foreman.
•  
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.

Ad Hoc

• Any reasonable action requested by management.

Skills and Competencies    

• Excellent customer relation skills.
• Good people skills.
• Ability to plan, organise and control own work effort.
• Understand and follow oral and written instructions.
• Must be able to communicate well.
• Must be energetic.
• Must be punctual and reliable.
• Must be approachable.
• Must be self-motivated and team oriented..
• Must be able to work under pressure.
• Must be service oriented.
• Must be able to work independently.
• Must act quickly and calmly in emergencies
• Knowledge of technical equipment, materials and suppliers used in facilities management.
• Have a good knowledge of machine tools, general maintenance.
• Familiar with instrumentation related to air conditioning systems and Building Management Systems.
• Negotiating skills
• Time Management Skills
• Supplier/Sub-Contractor management
• Experience with technical systems required
• Excellent skills with common hand and power tools

Qualifications    

• Grade12
• NQF Level 4 technical qualification with trade papers
• Minimum 5 years’ technical (HVAC) experience in a similar environment
• Supervisory experience is an advantage

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Duties & Responsibilities    
Operational Delivery:

• Assist to co-ordinate events and meetings for the Sun City
• Assist in the co –ordination of the AV/ VC set up requirement for events and meetings, together with the Technical team
• Assist in the coordination of all services during events (set up, stationery, catering, beverages etc)
• Liaise with the catering company pertaining to events and meeting requirements
• Liaise with Sun City events team regarding events / meeting requirements
• Ensure all rooms set ups as required by the client meet clients specifications
• Ensure water bottles are refreshed regularly throughout the day and that clean glasses are available at all times
• Ensure that catering is booked on the system as and when required
• Ensure that rooms are cleared and tidied after each event or meeting
• Report over-flowing dustbins and cleaning issues to the cleaning team on duty in your area
• Report and hand in any lost property found in meeting rooms to security

Contractual Delivery:  

• Ensuring that the co-ordination of the final setting-up of areas in preparation for events services
• Ensure provision of table settings and decoration, the manner and cost of which is to be agreed by Sun City
• Ensure clearing of all food, crockery and cutlery and glassware etc., from the rooms at the end of the event and for ensuring rooms are left in a tidy manner, i.e. all food debris has been removed
• Ensure rooms to be cleared no later than two hours from the time of delivery, or on completion of the meeting; whichever is the earlier.
• Ensure that catering staff have used tableware, crockery, cutlery, etc. is collected subsequently at a time agreed with the recipient of the service
• Receive requests for the retrieval of furniture and coordinate the preparation, delivery and setup of items at the appropriate business location(s) or in support of all events

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value
• Interact with clients to provide and process information in response to inquiries, concerns and requests about products and services
• Keep up to date with business developments and strategic objectives within the environment
• Provide advice on general changes and compliance within the workplace management framework when required
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all customer queries timeously or escalate when necessary
• Follow up and follow through on all escalated queries timeously
• Manage conflict
• Assist to ensure that events are planned at least 48 hours prior to the meeting
• Ensure issues raised have been managed and actions taken to prevent recurring issues

Reporting:

• Assist in the preparation of monthly reporting within set timeframes for distributing to the relevant parties.

Code of Conduct:

• Undertake such other responsibilities as directed by Management that will drive sustainability
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & Sun Cityi’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to

Skills and Competencies    

• MS Office Suite
• Proficiency in English; knowledge of additional languages is a plus
• A customer-oriented and professional attitude
• Outstanding communication skills
• Excellent organizational and time-management skills
• Hospitality and customer centric focus.
• Bilingual
• Knowledge and understanding of SLA
• High degree of computer literacy (MS Word, Power Point, Excel)
• Excellent report writing skills
• Problem solving and Analytical Skill.

Qualifications    

• Grade 12 (non-negotiable) plus….
• Tertiary Qualification- preferably in Marketing or Public Relations
• 3 years events experience
• Computer literacy- MS Office Suite
• Minimum 2 years’ experience coordinating events in a similar environment.

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Duties & Responsibilities    
Operational Delivery:

• Liaise with relevant stakeholders to monitor and ensure costs are contained within budgets (OPEX and CAPEX)
• Review and report on monthly variance reports as required by your Manager
• Ensure compliance with TFS policies and procedures related to financial management, controls and expenditure authorisation levels

Ordering

• Understanding requirements and making specification for materials to be purchased.
• Working with suppliers to obtaining (Multiple) Quotes and make recommendation to Sun City.
• Contracting / Ordering materials (via Supplier systems)

Delivery

• Any coordination that is required for delivery or installation.
• Receiving, visual inspection and sign off for delivery.
• Internal transport to final location and unpacking
• Any required follow up actions in case of delivery or quality issues
• Instruction to end-user (Up to maximum of 1 hour)
• Filing associated documentation. (Manuals, Warranty certificates)
• Obtaining final acceptance from Sun City if required.

Finance and Admin

• Invoicing to Sun City according agreement / processes
• Covering any difference between supplier terms and the standard payment terms between Sun City and Supplier
• Identify and escalate risks until final acceptance by Sun City has been signed
• Transferring warranty to Sun City
• Supporting Sun City Asset Registration process. (Providing info to finance, and attaching asset tag)
• Ensure monitoring of all orders on a daily basis
• Ensure all requests to purchase are followed by a quotation
• Follow up to ensure all suppliers submit invoices timeously with service reports where necessary
• Ensure satisfactory completion of jobs and the delivery of jobs by requesting an original invoice and ensure it is logged on a spreadsheet
• Ensure all purchase costs are properly allocated to the correct divisions/cost centres
• Adhere to cut off dates stipulated by TFS and the client.
• Ensure all invoicing deadlines are met for both Sun City and TFS
• Ensure all sub-contractors adhere to the invoicing cut off dates
• Ensure all invoicing is submitted to TFS head office finance team at the cut off periods
• Familiarise yourself with and ensure ongoing implementation of TFS’s quality management system for all policies and procedures related to Quality, Environment and Health and Safety
• Communicate terms of trade to suppliers to ensure compliance when necessary

Overarching Contractual Delivery 

• Ensure all Sun City procurement policies and procedures are complied with and:
• where required provide data to support Sun City reporting requirements;
• at all times during this Agreement act in Sin City’s best financial interest;
• operate a transparent “open” book approach to the financial management of the services;
• expenditure management and approvals; and
• Assist to record and monitor actual spend against budget expenditure throughout the financial year

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value.
• Interact with client to provide and process information in response to inquiries, concerns and requests about products and services.
• Conduct client satisfaction surveys to ensure clients are satisfied with the products and services.
• Keep up to date with business developments and strategic objectives within the environment.

Skills and Competencies    

• MS Office Suite
• Knowledge of facilities management and the hospitality industry.
• Good understanding of the utilisation of the INFOR EAM system.
• Proficiency in English; knowledge of additional languages is a plus
• A customer-oriented and professional attitude
• Outstanding communication skills both oral and written
• Excellent organizational and time-management skills
• Hospitality and customer centric focus.
• Knowledge and understanding of service level agreements
• Excellent report writing skills
• Problem solving and analytical skills
•  Financial and business acumen
• Budgets
• Knowledge of SLA’s
• Knowledge of supply chain

Qualifications    

• Grade 12 (non-negotiable) plus….
• Bookkeeping/Accounting Certification or equivalent
• Computer literacy on MS Office and Infor EAM
• Knowledge of IFS
• Supplier and vendor management

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Duties & Responsibilities    

• To ensure that the Company’s and Statutory regulations regarding cleanliness are  complied with within all tasks undertaken.
• Responsible for the cleanliness of the scullery.
• Ensure hygiene standards, health and safety standards are met at all times.
• To maintain the Company’s standard of hygiene and cleanliness of all crockery,cutlery, glassware, kitchen and dining room utensils.
• To ensure removal of refuse from scullery area.
• To assist in other areas of the unit when required and to attend to all reasonable requests made by management.
• Fridges in the walk-in cold rooms must be cleaned. 
• No cleaning agents must be left in public areas.
• Safety signs/boards must be placed in areas where cleaning is in progress.
• Ensure that the outside area of the store is clean and inviting at all times.
• The back of the store must be clean and tidy at all times, and must comply with health regulations.
• The cleaner must assist in various other areas in the unit when it is not busy.
• Clean food preparation equipment, floors and other kitchen tools or areas.
• Clean walls and windows. 
• Clean and disinfect laundry, kitchen, toilet and bathroom fixtures
• May be required to assist with any other duties that may be outside scope of responsibilities

Skills and Competencies    

• Interpersonal Skills: Client/customer interface
• Trustworthy and Reliable
• Attention to details
• Motivated
• Must enjoy practical and methodical work 
• Be honest and reliable 
• Have good hand-eye coordination 
• Be able to work quickly and safely 
• Have good personal hygiene 
• Be free from skin allergies to foods and detergents 
• Have good communication skills 
• Must be able to work as part of a team.

Qualifications    

• Matric
• Previous experience working in a Hospital as a General Assistant

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Duties & Responsibilities    
Project Co-ordination & Administration:

Support the Project Manager to manage timely completion of the project and to coordinate all activities iro:

• Planning
• Estimating
• Budgeting
• Financing
• Managing

Controlling Costs

• Visual quality assurance inspections when required.
• Log work orders.
• Create TFS/BBM purchase orders.
• Liaise with clients to identify and define project requirements, scope and objectives.
• Assist in compiling and preparation of business cases and works authorisation.
• Co-ordinate the approval process of project documentation.
• Make certain that clients’ needs are met as the project evolves.
• Conduct risk management planning, identification, analysis, response planning and controlling risk on projects in a pro-active manner.
• Assist with the preparation of project proposals, timeframes, schedules and budget.
• Monitor and track project progress and address any queries timeously.
• Act as the point of contact and communicate project status adequately to all participants.
• Ensure rectification measures are implemented to ensure adherence to completion dates by meeting with the relevant stakeholders and fast tracking PO’s.
• Report and escalate to management as needed.
• Collate and prepare appropriate project documentation, plans and reports for review and sign off.
• Regular communication with customers, internal teams and all relevant stakeholders.
• Monitor and track project budgets ensuring adherence.
• Follow up or escalate issues to project managers for resolution.
• Site visits to corporate and retail sites as and when necessary.

Daily Administrative Support:

• Improve methods of carrying out work through on-the-job experience.
• Ensure that workflow continues without interruption.
• Filing of all project documentation.
• Ensure efficient and effective performance and turn-around times.
• Schedule and hold regular feedback meetings with all relevant staff and stakeholders when required.
• Collate, distribute and control sensitive information and reports to authorised persons only.
• Analyse, correct, consolidate and prepare all project related documents for reporting purposes.
• Record and store information and correspondence in accordance with systems provided.
• Accompany Project Manager’s to site and assist with site meetings and taking minutes/messages and general support during meetings.
• Communicate outcomes of meetings to relevant stakeholders.

Stakeholder Management:

• Understand the processes required to identify all people and/or organisations impacted by the project.
• Analyse stakeholder expectations and impact on projects.
• Develop appropriate strategies for effectively engaging stakeholders in project execution.

Customer Service and Advice:

• Promote and coordinate open and effective communication
• Keep up to date with business developments and strategic objectives within the environment.
• Keep abreast with and provide advice on general changes and compliance within the project frameworks when required.
• Liaise with internal departments to ensure client’s needs are fulfilled effectively and efficiently.
• Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced.
• Attend to and resolve all customer queries timeously or escalate when necessary.
• Follow up and follow through on all queries timeously.
• Update supplier information and maintain relationships.
• Manage conflict.

Reporting:

• Prepare all project weekly/monthly reporting within set timeframes for submission to relevant parties.
• Prepare project presentations for Operations/relevant stakeholders when required.
• Update and maintain all project records, keeping all guarantees, COC’s, approval documentation and as-built drawings for ease of reference.
• Compile and prepare stats as and when required.

Skills and Competencies    

• Strong working knowledge of Microsoft Office and of project management tools.
• Excellent communication skills.
• Planning and organising skills.
• Excellent interpersonal skills.
• Initiative, problem solving and follow-up skills.
• Good time management skills.
• Negotiation skills.
• Supervisory skills.
• Conflict Management skills.
• Presentation skills.
• Interpersonal skills
• Communication Skills (Verbal & Written)
• Strong analytical and numerical skills
• Problem solving skills
• Reading and understanding Microsoft Project Plans

Qualifications    

• Grade 12 (non-negotiable) plus….
• Diploma in Project Management or equivalent.
• Related technical knowledge advantageous.
• Minimum 3 years’ experience in project administration/project co-ordination in a related field.
• Project finance administration.
• Working with multiple stakeholders.
• MS Word, Excel, MS Outlook, MS Project, InforEAM, Axapta.
• 3rd Party Management of financial transactions
• Reporting and tracking.
• Relationship Management
• Acute awareness of project interdependencies
• Courteous and tactful with customers/ suppliers
• Telephone etiquette
• Attention to detail
• Project Management processes, methodologies and frameworks.
• Project scheduling