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  • Posted: Aug 21, 2024
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Key Account Manager

    Overall purpose of the job:  

    • The main objective of the Key Account Manager is to ensure that the relationship with the client is managed effectively and day-to-day operations run smoothly.

    Duties & Responsibilities:

    • Ensure that client’s needs, and expectations are met by the business.
    • Address all queries as relates to the tracking portal, new fitments, repairs, stolen vehicle recoveries and other relevant issues and support the various teams within the division.
    • Managing any issues that may arise with both internal and external customers.
    • Prepare and present various reports to the customer and assist with internal reporting requirements.
    • Ensure that the client database is managed effectively and regularly checked, reconciled and update so that any anomalies are timeously actioned accordingly.
    • Ensure that all day-to-day operations run effectively- new fitments, repairs, de-installations, and reinstallations.
    • Ensure that all customer branches have the necessary marketing material and training to effectively on-sell the tracking units to end customers and ensure that all operations related to this are managed and documented correctly.
    • Ensure that relevant personnel receive adequate training on the use of the fleet portal, app and any other relevant elements of the product.
    • Regularly run health checks to identify units that may require repair and action accordingly.
    • Ensure that all other FSD staff on the customer’s premises are well-presented, punctual, productive and that their work is of an appropriate standard.
    • Ensure that adequate controls are in place over stock and SIM cards as relates to the account.
    • Ensure that processes are in place for the effective planning of new fitments as well as the timeous updating of information on the systems to ensure that units installed reflect the correct vehicle details.
    • Ensure that processes are in place for removing deinstalled/deactive units from all systems and ensure they have been suspended from billing procedures.
    • Assist with timely collections of outstanding invoices.
    • Ensure that all additional billing requirements as per SLA agreement are processed and invoiced accordingly.
    • Assist with stock forecasting and budgeting.
    • Ensure works are executed as per company policies and procedure.
    • Source and acquire new business in B2B and SME through an ongoing prospecting plan

    Minimum qualifications and experience:

    • Work experience in a similar role preferred
    • Very strong computer skills- specifically excel and data manipulation skills (Pivot tables, Vlookups etc)
    • Excellent verbal and written communication skills
    • Great Interpersonal Skills
    • Prior experience in Telematics advantageous

    Attributes:

    • Organised
    • Structured
    • Very strong data analytics/Excel skills
    • Practical
    • Time Management
    • Planning
    • Managing various projects
    • Attention to detail
    • Problem Solving
    • Analytical
    • Be comfortable with working in a fast paced and pressurized environment

    go to method of application »

    Technician - Commercial (Midrand)

    Overall Purpose of the Job:

    • Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises, including:
      • Alarms
      • Access control
      • CCTV
      • Fire
      • Installation
      • Wiring
      • Commissioning

    Minimum Qualifications and Experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security Technician
    • Programming, wiring, installations, and fault-finding experience
    • Valid Code 08 driver’s license essential
    • Must be PSIRA registered (Grade E, D, C) OR can apply through Fidelity-ADT

    Job Requirements:

    • Install and program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and maintenance of electric fences
    • Smart CCTV systems (line crossing, facial recognition, street surveillance, etc.)
    • Integration of electric fencing, CCTV, and intruder alarm systems
    • Setup and maintenance of wireless, fibre, and copper networks
    • Installation of basic electricity e.g., DB Boards, inverters, UPSs, and generators
    • Oversight and design of big projects
    • IT and network support
    • Access control systems (Bio-Metrix, UHF, facial recognition, and access cards)

    Main Duties & Responsibilities:

    • Program systems as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager/Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist storeman with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    Core Competencies:

    • Customer focus
    • Functional/technical skills
    • Approachability
    • Problem solving and troubleshooting
    • Integrity and trust
    • Technical learning

    go to method of application »

    Telematics Administrator

    Job Summary:

    • We are seeking a skilled and experienced Telematics Administrator to oversee the day-to-day management and maintenance of our telematics systems.

    Key Responsibilities:

    • Create client profiles on various platforms
    • Activate billing on system
    • Ensure accurate unit information loaded
    • Manage and monitor telematics systems to ensure accurate data collection and analysis
    • Troubleshoot technical issues with hardware and software components of the telematics systems
    • Collaborate with internal teams to optimize telematics performance and efficiency
    • Manage B2C portals for seamless user experience
    • Execute unit renaming tasks
    • Maintain and update emergency contact information regularly
    • Primarily engaged in administering the IoT/ Sigfox panic system
    • Units correctly issued to customers
    • Generate reports on battery levels and unit statuses
    • Perform bulk uploads efficiently on B2C portals
    • Manage escalations, contact numbers and alert notification uploads
    • Facilitate linking and de-linking of pre-used devices
    • Conduct serial number scanning accurately
    • Handle warranty processes, including device returns and replacements via manufacturer
    • Coordinate with Amber support desk to resolve issues promptly
    • Be prepared to work afterhours should the need arise
    • Ad hoc tasks when required

    Qualifications and Attributes

    • Matric
    • MS office competency (Excel, Word, PowerPoint)
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal abilities
    • Ability to work independently and as part of a team
    • Attention to detail
    • Strong administration skill

    go to method of application »

    Sales Call Centre Agent

    Overall purpose of the job: 

    • We are looking for Sales Call Centre Agents that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership by effectively selling multiple products to existing and new potential clients and at the same time keeping customer satisfaction at the core of every decision and behaviour. Must have a natural sales ability to sell products telephonically.

    Duties & Responsibilities:

    • Selling multiple products to potential sales leads received from various platforms
    • Making large amounts of outbound calls in a timely manner
    • Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette, e.g. buying signals
    • Identifying customers’ needs through probing
    • Achieving minimum sales targets
    • Achieving a minimum QA (Quality Assurance) and Compliance score of 90%
    • Achieving daily and monthly ARPU targets
    • Achieving daily and monthly sales conversions (must ask all clients for a referral lead)
    • Achieving daily Talk time & Number of Dials per day
    • Adherence to call centre “scripts”, verifying client information, declaration etc.
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by going the extra mile
    • Accurate capturing of sales and clients’ personal details
    • Accurate scheduling of fitments
    • Liaising with clients’ via e-mail

    Minimum qualifications and experience:

    • Matric / Grade 12
    • 3 years+ experience in a Sales Outbound call centre (telematics experience advantageous),
    • Proven track record of an Outbound Sales Call Centre position
    • Must be flexible to work/be available on weekends and after hours if necessary
    • 1 Saturday per month is compulsory

    Attributes:

    • Target Driven
    • Punctual
    • Ability to multi-task, set priorities and manage time effectively
    • Excellent verbal and written communication skills
    • Self-motivated

    go to method of application »

    Mergers & Acquisitions Associate - Helderkruin

    Job Description
    The Mergers & Acquisitions (M&A) team provides support across the Fidelity Services Group to originate, execute and realize value from potential acquisitions. The team assists to unlock and maximize acquisition value throughout the acquisition process from pre- acquisition evaluation, due diligence to post- acquisition services.

    As an Associate, you will work as part of a team to address complex business issues from strategy to execution. Skills and responsibilities include but are not limited to provide financial due diligence, project managing the acquisition and implementation process, negotiation support and acquisition structuring for potential transactions.

    Duties and responsibilities (not totally inclusive):

     You will play a critical role in the team to deliver high-quality work in acquisition transactions:

    • Collect data from various sources and perform transactional procedures to validate the data quality and prepare preparing financial models which will be used during the acquisition process;
    • Analyze and present financial information, with a focus on key accounts of historical financial position;
    • Assist other team members to carry out complex analysis on key performance drivers, underlying EBITDA, working capital requirements and net (financial) debt;
    • Evaluating the strategic fit of businesses through identification and evaluation of potential synergies and sources of value enhancement;
    • Identifying issues for purchase price reductions, deal structuring or acquisition termination;
    • Participating in and project managing the acquisition including financial, operational and legal due diligence;
    • Engage with the seller’s management team to unlock insights on non-financial risks and opportunities specific to the business and relevant to consider in the acquisition;
    • Assist in the preparation of due diligence reports, highlighting key deal issues and underlying business drivers;
    • Identifying and implementing post-acquisition action steps to achieve anticipated earnings and cash flow improvements;
    • Preparation of payment files pertaining to acquisitions;
    • Supporting the integration process, including SAP integration; and
    • Any other ad-hoc assistance required by the CSA finance team.

    Minimum requirements:

    • Bachelor's degree in finance, accounting, or related filed (preferably honours) from a reputable university.
    • Minimum 3 years' experience in a M&A environment, including experience playing a key role in executing transaction, or alternatively minimum 7-10 years’ post-graduate experience as a financial manager;
    • Strong financial modelling skills and expert proficiency in Excel;
    • Valuations, financial modelling and business development exposure;
    • Due diligence (financial and commercial) exposure;
    • Advanced business writing and expert verbal communication skills in English;
    • Excellent analytical and problem-solving abilities;
    • Ability to communicate complex financial concepts in a clear and concise manner;
    • Detail-oriented with a strong commitment to accuracy and quality;
    • Self-motivated and able to work in a fast-paced, deadline-driven environment;
    • Ability to work extended hours, as and when required;
    • Clear criminal record and no pending cases;
    • Ability to work independently and ability to meet strict deadlines;
    • Highly motivated and enthusiastic;
    • Valid driver’s license with own reliable transport; and
    • Ability to travel as and when required.

    Attributes:

    • Action orientated
    • Time management
    • Business acumen
    • Planning and organizing
    • Attention to detail
    • Problem solving
    • Interpersonal skills
    • Action orientated

    go to method of application »

    Security Operations Manager - Kuruman

    Job Description

    • The position of a Security Operational Manager is vacant at the Kuruman Branch, reporting to the Branch/Regional Manager. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR /IR matters, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are met. Candidates should reside in the Rustenburg area or willing to relocate at own cost.

    Minimum Requirements

    • Matric/Grade 12 Certificate or equivalent.
    • PSIRA Grade A/B registered.
    • Valid Driver’s License with own reliable transport is required.
    • At least 5-10 years’ experience in the security industry.
    • At least 5 years’ experience in the Operational Security Management structure.
    • Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
    • Staff management experience is required.
    • Computer literacy with expert knowledge of the complete Microsoft package.
    • Sound planning, administration, interpersonal communication, and client liaison skills are required.
    • Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
    • No criminal record or any pending cases.

    Key Performance Areas: (not totally inclusive):

    • Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
    • Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.
    • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
    • General management and supervision of security staff to ensure that required performance is always met.
    • Dealing with all required administration matters.
    • Liaising daily with management on various operational issues.
    • Liaising daily with Regional Management on various Operational matters.
    • Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions.
    • Ensuring the timeous submission of reports to both client and to the Rustenburg Branch as required.
    • Submitting relevant weekly / monthly incident and general reports to Management.
    • Investigating incidents and reporting on such.
    • Pro-active planning on various sites and clients.

    Core Competencies:

    • Analytical, Critical Thinking & Planning skills.
    • Leadership & Self Development.
    • Goal Setting & Organisational skills.
    • Driving & Managing change.
    • Driven for results.
    • Interpersonal skills.
    • Communication direction & skills.
    • Development of others.
    • Customer focus.
    • Teamwork.

    Other personality attributes:

    • Initiative
    • Strong leadership ability
    • Presentable

    go to method of application »

    Sales Solutions Specialist - Cape Town

    MAIN PURPOSE OF JOB: 

    Identifying and securing new business. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available solutions the group can offer to mitigate those. Cost, compile, and present proposals to potential clients.

    Liaise with Localised Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.

    • Guarding
    • Electronic security systems alarm installation
    • Monitoring
    • armed response
    • bicycle patrols
    • CCTV
    • access control
    • Electric fencing

    QUALIFICATION & EXPERIENCE:

    • Matric (Grade 12) is a minimum requirement with preference for tertiary qualification
    • Marketing diploma or Degree - Advantageous
    • Knowledge of the guarding industry and electronic security systems
    • Drivers Licence - Compulsory
    • Own reliable vehicle - Compulsory
    • Valid PSIRA - Grade C - Compulsory
    • Previous alarm and/or security guarding sales experience with a good track record
    • Knowledge of risk assessment fundamentals
    • 4+ years’ experience in sales preferred with customer solution sales experience ideal

    JOB REQUIREMENTS & OTHER ATTRIBUTES:

    • Computer Literate (MS Office, Email and Internet)
    • Sales Minded
    • Knowledge of the security industry
    • Able to work flexible hours
    • Presentable and of sober habits
    • Excellent communication, presentation and negotiation skills
    • Attention to detail – Risk assessments
    • Good networking skills

    INCUMBENT:

    INTERNAL CLIENTS:

    • Head of Sales Dept.
    • Special Projects Manager
    • Regional Managers
    • Regional Sales Managers
    • Guarding Regional Manager
    • Guarding Operations department
    • Group Managers
    • Group Executives

    EXTERNAL CLIENTS:

    • Suppliers
    • Customers
    • Business Network

    KEY PERFORMANCE AREAS: 

    • Sales
    • Risk Assessments

    DUTIES:

    • Sell bespoke security solutions to both residential and small commercial clients
    • Drive technical revenue through solutions
    • Identify potential new business via leads, planned prospecting, networking and cold calling.
    • Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products.
    • Attend LSS/ HOA/ Estate operational meetings.
    • Build relationships with security-related contractors (e.g. fencing, access control)
    • Obtain endorsements from Homeowner Associations for ADT services.
    • Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.
    • Assess changing customers’ needs/security trends through discussions with customers/developers and project managers.
    • Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.
    • Attend sponsored events, networking and community events to promote company image and public relations.
    • Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.
    • Growth of new business within the security/housing estate market
    • Maintain pipeline reports
    • Liaise with the groups legal department to produce site specific SLA’s
    • Keep record of all site documentation
    • Drive App Adoption as an product in the scoped solutions
    • Other duties could be assigned as required by the business
    • Integrate risk assessment findings into presentations to create a logical path to the suggested solution
    • Keep up to date with the latest crime trends
    • Research area crime patterns
    • Keep up to date with changes in technology and advice clients accordingly
    • Liaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solutions
    • Perform site visits with the client to establish risk profiles
    • Produce both basic and comprehensive risk assessment reports for new and existing customers
    • Yearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP’s or recommendations to the group to improve services
    • Advise and assist operations managers with site-specific SOP’s and training requirements for specific sites

    PERFORMANCE STANDARDS:

    • Experience as a Sales Representative in the security industry
    • Drive and Enthusiasm
    • Persuasive Communicator
    • Good Planning and organisational skills.
    • Effective presentation skills.
    • Resilience and flexibility.
    • Analytical skills.
    • Focused on superior customer service and delivery.
    • Business results focused
    • Security Market focus
    • Relationship Management

    COMPETENCIES (TECHNICAL & BEHAVIOURAL)

    • Action orientated
    • Customer focus
    • Perseverance
    • Functional / Technical skills
    • Problem-solving
    • Technical learning
    • Drive for Results
    • Team Player
    • Attention to detail

    go to method of application »

    Recruitment Consultant (Bulk)

    Overall Purpose of the Job:

    • The successful candidate will oversee the recruitment of operational staff to fill vacancies within the organization.

    Minimum Requirements:

    • Matriculation (minimum requirement), with a relevant tertiary qualification (HR or Communications).
    • 3-5 years of experience in recruiting at all levels.
    • A comprehensive understanding of the full 360 recruitment cycle is essential.
    • Possession of a valid Driver’s License and Own Vehicle.

    Job Specification:

    • Recruit operational staff to fill vacancies in roles such as Armed Response, Guarding, and Cleaning.
    • Manage the end-to-end recruitment process, including advertising, screening, and sourcing candidates aligned with job specifications.
    • Utilize various recruitment methods, including online and print media advertising, networking, and sourcing referrals.
    • Limit agency usage to emergencies and obtain authorization when necessary.
    • Collaborate with and guide Line Managers throughout the recruitment process, ensuring compliance with administrative and audit requirements.
    • Conduct interviews using competency-based techniques, manage candidate feedback, and oversee application processing.
    • Handle candidate management, regretting, administration, offers, contracts, and client liaison.
    • Maintain consistent communication with Line Managers and HR business partners regarding recruitment activities.
    • Manage vacancies through the e-Recruitment system and provide weekly and monthly reports as required by the Group Talent Manager.

    Behavioral Competencies:

    • Customer-centric approach.
    • Self-motivated, energetic, and driven.
    • Effective communicator with individuals at all organizational levels.
    • Process-oriented with keen attention to detail.
    • Business and system savvy.
    • Tenacious, resilient, and target-driven.
    • Punctual and conscientious.

    go to method of application »

    Business Development Consultant - Commercial

    Job Overview:

    The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.

    The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

     Essential Duties & Responsibilities:

    • Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
    • Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
    • Securing profitable new business.
    • Attending to potential clients in different areas of responsibility
    • Addressing and resolving client's queries promptly and satisfactorily.
    • Physically conducting site surveys for all security requirements
    • Personally designing and costing the complete solution offering
    • Preparing and presenting complex proposals.
    • Ensuring that quotations are submitted timeously to clients. 
    • Building and maintaining professional relationships with clients
    • Planning, budgeting, co-ordinating and attending to client's requirements.
    • Assisting with marketing related issues. 
    • Compiling and submitting weekly and monthly management reports.
    • Acquiring thorough in-depth trade and competitor knowledge
    • To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
    • Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
    • Ensure only approved equipment in accordance with company policies are sold
    • Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market

      Behavioral Competencies:

    • Excellent verbal & written communication skills
    • Excellent customer service skills
    • Computer literate – Powerpoint, Word, Excel, Outlook
    • Excellent telephone skills
    • Adaptability
    • Accountability
    • Self-Motivation
    • Negotiation
    • Persuasiveness
    • Presentation skills
    • Resilience
    • High level of Integrity

     Minimum Qualifications and Experience:

    •  Post Matric qualification or equivalent
    • Senior Solution Sales experience in security industry essential
    • Computer Literate (MS Office, advanced Excel, PowerPoint)
    • Professional and well presented at all times
    • Ability to work under pressure and for extended hours, if required
    • Must be prepared to travel
    • Valid driver’s license
    • Reliable car
    • PSIRA grading for position – Grade B (Company Requirement)

    go to method of application »

    Sales Consultant - North District (Atlantic Branch)

    Exciting Opportunity: Join Our Team as a Sales Consultant!

    Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
    • A hunter for new business opportunities with a passion for electronic and technical equipment.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    Technician - Commercial

    Overall Purpose of the Job:

    • Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises, including:
      • Alarms
      • Access control
      • CCTV
      • Fire
      • Installation
      • Wiring
      • Commissioning

    Minimum Qualifications and Experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security Technician
    • Programming, wiring, installations, and fault-finding experience
    • Valid Code 08 driver’s license essential
    • Must be PSIRA registered (Grade E, D, C) OR can apply through Fidelity-ADT

    Job Requirements:

    • Install and program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and maintenance of electric fences
    • Smart CCTV systems (line crossing, facial recognition, street surveillance, etc.)
    • Integration of electric fencing, CCTV, and intruder alarm systems
    • Setup and maintenance of wireless, fibre, and copper networks
    • Installation of basic electricity e.g., DB Boards, inverters, UPSs, and generators
    • Oversight and design of big projects
    • IT and network support
    • Access control systems (Bio-Metrix, UHF, facial recognition, and access cards)

    Main Duties & Responsibilities:

    • Program systems as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager/Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist storeman with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    Core Competencies:

    • Customer focus
    • Functional/technical skills
    • Approachability
    • Problem solving and troubleshooting
    • Integrity and trust
    • Technical learning

    go to method of application »

    Small Commercial Seller - North District (Atlantic Branch)

    Overall purpose of the job:

    • To sell our commercial division products to new and existing commercial / industrial and corporate clients to meet and exceed the required revenue and client targets
    • Senior consultants are expected to source and develop strong relationships with Commercial, Industrial and Corporate clients.

    Duties and Responsibilities:

    • Build relationships with and sell to existing FADT commercial clients
    • Sell to new potential FADT commercial, industrial corporate clients
    • Prepare and present quotes and if applicable contracts as per above requirement
    • Complete all related administration
    • Attend site meetings as necessary
    • Prepare and present weekly sales reports
    • Senior Consultants are expected to Coordinate Projects, Integrate various technologies, Prepare proposals and presentations

    Minimum Requirements:

    • Matric or equivalent
    • Valid Driver’s Licence
    • Own reliable vehicle
    • Previous sales experience (Residential or Commercial would be an advantage)
    • Product knowledge on Intruder essential, advantage on CCTV, Fire Systems & Access Control
    • Sales qualification would be advantageous
    • Proof of previous sales to target

    COMPETENCIES:

    • Drive for results
    • Attentive and energetic
    • Time management
    • Strong interpersonal skills

    go to method of application »

    Sales Consultant - Winelands

    Exciting Opportunity: Join Our Team as a Sales Consultant!

    Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
    • A hunter for new business opportunities with a passion for electronic and technical equipment.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

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    Sales Consultants - Klerksdrop

    Exciting Opportunity: Join Our Team as a Sales Consultant!

    Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
    • A hunter for new business opportunities with a passion for electronic and technical equipment.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    Receptionist (Midrand)

    Job Description
    We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our company, welcoming guests and visitors with a warm and professional demeanor. The Receptionist will also be responsible for answering phone calls, managing incoming and outgoing mail, and assisting with various administrative tasks as needed.

    Key Responsibilities:

    • Greet and welcome guests and visitors in a friendly and professional manner
    • Answer and direct phone calls to the appropriate person or department
    • Manage incoming and outgoing mail, packages, and deliveries
    • Maintain a clean and organized reception area
    • Assist with scheduling appointments and meetings
    • Provide administrative support to various departments as needed
    • Keep track of office supplies and place orders when needed
    • Maintain confidentiality of sensitive information

    Qualifications:

    • High school diploma or equivalent
    • Previous experience in a similar role preferred
    • Excellent verbal and written communication skills
    • Proficient in Microsoft Office Suite
    • Strong organizational and multitasking abilities
    • Professional and friendly demeanor
    • Ability to work independently and as part of a team

    go to method of application »

    Investigator - Secunda

    Description

    • A position for an Investigator exists at the Sasol Secunda Site.  The Investigator will be responsible for independently conducting investigations within the group.

    Experience, Requirements and Qualifications:

    • A formal relevant qualification would be advantageous.
    • At least eight years’ experience within SAPS or other law enforcement agencies
    • Minimum of five years investigation experience, especially in respect of serious and violent crimes.
    • PSIRA Grade A
    • NKP Accreditation
    • SSA Vetting approval
    • Firearm Competency for Business Purposes
    • Ability to work independently or with minimal supervision.
    • Own reliable transport with a valid driver’s license.
    • Computer literate - Experience and Working knowledge of Microsoft Office (Excel, Word, Outlook, etc.).
    • Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and the internet.
    • No criminal record or any pending cases.
    • Has a good command of the English language.
    • Understanding of the FSG/Sadol environment would be advantageous.

    Job Description: (not totally Inclusive)

    • Interviewing employees and other witnesses relevant to each case under investigation.
    • Gather all relevant evidence in a legal manner.
    • Testify in criminal and disciplinary hearings.
    • Liaison with other role players such as SAPS, Public Prosecutors, Legal representatives,
      FSG personnel on all levels, FSG clients, etc.
    • Responsible for record keeping of all evidence and investigation administration in case dockets.
    • Responsible for ensuring investigation reports are accurate and supported by evidence.
    • Recruitment and handling of informers.
    • Quality of own work.
    • Ensuring that investigations are completed within deadlines.
    • Responsible for the integrity of reporting.
    • Ensure all information is filed, updated and readily available as required.
    • Willingness to work overtime when necessary.

     Competencies Required

    • Knowledge of applicable legislation.
    • Presentation and communication skills.
    • Business writing and reporting.
    • Self-sufficiency.
    • Adaptability to different and difficult environments.
    • Problem solving skills.
    • Attention to detail.
    • Persuading and influencing.
    • Business acumen.
    • Deadline driven.
    • Building Relationships.
    • Showing Resilience.
    • Observation skills.
    • Ability to work as part of a team

    Method of Application

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