Current Jobs at Kontak Recruitment

Minimum Requirements:

• Troubleshoot and provide second-line technical support via phone, email, or in-person (travel to client site) for hardware, software, network, and system-related issues on complex technical issues across various IT environments
• Own and manage escalated incidents until resolved, ensuring adherence to SLA’s and resolution targets
• Capture troubleshooting steps, solutions, and best practices for common and complex issues, improving first-line support capabilities
• Share expertise and provide training to first-line support technicians
• Communicate effectively with end-users, customers, and other IT teams to provide status updates, resolutions, and follow-up actions
• Manage expectations and provide regular progress updates regarding incident resolution
• Stay updated on IT systems, technologies, and industry trends
• Always be willing to upskill and qualify in the required Microsoft Certifications.

Duties and Responsibilities:

• IT Diploma/Degree
• 3+ years experience as a Technical Support Consultant
• Certified Microsoft Endpoint Administrator Associate.
• Certified Microsoft Administrator Expert.
• Certified Microsoft Azure Security Engineer Associate.
• Certified Identity and Access Administrator Associate.
• Strong understanding of IT infrastructure -hardware, software, and networking.
• Experience in Firewalls, Linux, Microsoft SQL Server, Networking, e.g. VLAN, VPN, VMWare ESXi highly desirable
• Strong knowledge of Microsoft 365 administration.
• Mac and Windows OS experience essential
• Excellent communication and interpersonal skills
• Strong problem-solving ability
• Detail-orientated and driven
• Valid driver’s license and own vehicle

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Minimum Requirements:

• A+ Certification
• 2 years experience in a tier 1 support role
• Microsoft 365 administrative experience is essential
• Studying toward or certified in Microsoft 365 Endpoint Administrator Associate or Microsoft 365 Administrator Expert (advantageous)
• Mac and Windows OS experience essential
• Excellent communication and interpersonal skills
• Strong problem-solving ability
• Detail-orientated and driven
• Valid driver’s license and own vehicle

Duties and Responsibilities:

• Provide first-line support via phone, email, or in-person (travel to client site) for IT-related issues.
• Identify, diagnose and troubleshoot issues with hardware, software, and network connectivity.
• Escalate more complex issues to Level Two support or appropriate IT personnel
• Assist with software installation, upgrades, and patch management of Microsoft Office, antivirus software, etc.
• Set up user accounts, email accounts, and access permissions in Active Directory, Office 365, etc.
• Log support tickets, resolutions, and troubleshooting procedures in the helpdesk system, for accurate and up-to-date record keeping
• Always be willing and eager to learn, upskill and qualify in the required Microsoft Certifications

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Minimum Requirements:

• Own a vehicle and a valid driver’s license
• Training received via Konica Minolta SA and/or Mplus Cornerstone

Certification in the following models:

• B4050i/B4750i/B4020i/B5020i
• C3320i/C3350i/C4050i
• B227/B287/B367/C257i
• B300i/B360i/C250i/C300i/C360i/C450i/C550i/C650i/C750i
• B958
• C227/C287
• C224e/C284e/C364e
• C454e/C554e
• C654e/C754e
• SafeQ5/SafeQ6 Ysoft
• DocNav
• PaperCut

Duties:

• Provide timely and cost-effective maintenance and repair of Konica Minolta printers
• Liaise with the Service Coordinator to order parts as needed
• Install and configure new printers according to client requirements
• Identify and resolve technical issues promptly
• Deliver professional and efficient customer service
• Record all customer interactions and service activities in the provided application

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Minimum Requirements:

• Minimum of 5 - 8 years experience.
• Suitability qualified.
• Previous exposure to the UK/Irish market is highly beneficial.
• Proficient in HubSpot.
• Strong analytical skills to interpret campaign performance data.
• Able to create compelling content that resonates with the target audience.

Duties:

• Develop and execute targeted campaigns to generate interest in the product.
• Produce content to attract clients, including blogs, social media posts, articles etc. to educate potential clients and move them through the funnel.
• Nurture leads using email marketing, retargeting adverts etc. to keep leads engaged and guide them to conversion.
• Use analytics and metrics to monitor and measure lead quality, conversion rates, and cost per acquisition to measure and optimise the effectiveness of campaigns.
• Work closely with sales teams to ensure leads are handed off effectively and feedback from sales is used to refine strategies.

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Minimum Requirements:

• Bookkeeping or accounting-related qualification
• 3 or more years of proven experience as a bookkeeper or in a similar role.
• Proficient in Xero or QuickBooks
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Effective communication skills, both written and verbal.

Duties and Responsibilities:

General Bookkeeping:

• Maintain precise and up-to-date financial records.
• Handle daily financial transactions, including accounts payable and receivable.
• Process and verify invoices, ensure the accuracy of bills, and manage payments to suppliers and vendors.
• Issue invoices to customers, track payments, and follow up on overdue accounts. Reconcile customer accounts and resolve discrepancies.
• Reconcile bank statements regularly to ensure accuracy and identify discrepancies.
• Assist with other administrative and bookkeeping tasks as needed.

Payroll Processing:

• Accurately process payroll promptly.
• Ensure compliance with relevant tax and employment regulations.

Communication:

• Collaborate with internal teams and external stakeholders to address financial queries and provide necessary information.

Reporting:

• Maintain organized and comprehensive financial documentation.
• Prepare financial reports, including profit and loss statements and balance sheets.

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Minimum Requirements:

• Grade 12 and relevant technical qualifications or certifications in engineering or a related field
• Proven experience in managing a workshop environment, particularly in the electrical, hydraulic, and mechanical power management sectors
• Strong background in automation, motor control, SmartWire-DT, command and control, data networks, and circuit protection
• Excellent leadership and team management skills
• Strong problem-solving abilities and a proactive approach to challenges
• Proficiency in using workshop management software and tools
• Knowledge of safety regulations and compliance standards in the industry
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines

Duties and Responsibilities:

• Oversee the daily operations of the workshop, ensuring efficiency and productivity
• Manage and coordinate a team of technicians and engineers, providing guidance and support
• Develop and implement maintenance schedules for all equipment and machinery
• Ensure compliance with safety regulations and industry standards
• Monitor and control workshop budgets and expenses
• Liaise with clients to understand their needs and provide appropriate solutions
• Troubleshoot and resolve technical issues related to electrical, hydraulic, and mechanical systems
• Implement and maintain quality control procedures to ensure high standards of workmanship
• Conduct regular inspections and audits of workshop activities and equipment
• Manage inventory levels, ensuring the availability of necessary parts and materials
• Coordinate with other departments to facilitate smooth workflow and project completion
• Provide training and development opportunities for workshop staff
• Maintain accurate records of all workshop activities, including maintenance logs, work orders, and inventory records
• Ensure timely completion of all projects and repairs, meeting client expectations and deadlines
• Stay updated on industry trends, technologies, and best practices to continually improve workshop operations

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Minimum Requirements:

• Matric
• Marketing or Public Relations qualification
• MS Office proficient
• Own vehicle and a valid driver's license
• 5 + years experience in marketing, communication, or branding
• Strong administrative, communication, organization, interpersonal, and problem-solving skills.
• Understanding Canva and Survey Monkey or similar tools advantageous

Duties:

• Research, formulate, and provide cost comparisons for internal staff campaigns.
• Manage event logistics, including liaising with organizers, stand layout and design, marketing materials, and VR game setup for exhibitions and meetings.
• Arrange logistics for client/prospect photo shoots and video testimonials.
• Assist with copywriting for various marketing materials, including mailers, leaflets, brochures, memes, social media posts, and staff communications.
• Create memes and GIFs for campaigns targeting staff, clients, and prospects.
• Manage push notifications via the client's app.
• Compile PowerPoint slideshows for monthly marketing reports.
• Oversee social media community management on platforms like Facebook, LinkedIn, YouTube, and Twitter.
• Manage client and prospect birthday mailers through the CRM tool.
• Potentially handle renewal communications for subsidiaries via the CRM tool.
• Assist with new staff onboarding, including preparing welcome mailers, providing branded items, and ensuring access to necessary tools.
• Compile and monitor surveys for staff, clients, and prospects using Survey Monkey, updating them for ongoing campaigns.
• Manage banner stock and promotional items, and liaise with printing companies to ensure timely and accurate delivery of materials.
• Implement monthly email signatures, website pop-ups, and general content updates on the website.
• Assist with marketing campaign reporting and monitoring.
• Organize staff-related conferences, workshops, and events.
• Provide general administrative support to the marketing department, aiding in brand-building and sales initiatives as needed.

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Minimum Requirements:

• Sales Diploma or Degree (preferred)
• 1 - 2 years of external sales experience
• Sales experience in selling services, concepts, or non-tangible concepts
• Own vehicle and a valid driver's license
• Strong communication and presentation skills
• Effective time management
• Problem-solving abilities to identify challenges and apply solutions
• Excellent comprehension skills
• Presentable appearance

Duties and Responsibilities:

• Identify target customers based on company specifications
• Conduct a thorough analysis of potential opportunities with prospective customers
• Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads
• Plan, develop and execute
• Call on prospects and conduct site audits to explore customer needs
• Deliver presentations
• Offer services and prepare comprehensive quotes, including service providers and on-site resources
• Prioritize necessary actions and submit quotations for approval
• Communicate quotations to customers
• Review Service Level Agreements and contract performance with customers
• Facilitate smooth handovers
• Investigate and address any deviations or customer dissatisfaction
• Prepare and submit daily reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline, and new site start-ups
• Attend and contribute to various meetings, including those with Finance, Regional Operations, and the Branch Manager
• Compile ad hoc reports as per company requirements
• Ensure compliance with relevant legal prescriptions and constraints
• Adhere to company policies and procedures
• Stay informed and up to date about and comply with the Department of Water and Sanitation, statutory, and legal requirements
• Prioritize safety, health, environmental, quality, and risk (SHEQR) considerations
• Contribute to team efforts by accomplishing related results as needed

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Minimum Requirements:

• Knowledge of WordPress and content management systems beneficial
• Experience in graphic design, photography, and videography
• Proficiency in photo-editing and video-editing software

Duties:

• Work on a wide range of projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goals.
• Obtain input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately.
• Work independently as well as cooperatively with the marketing team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include five or more simultaneous projects.
• Examine existing processes, identify flaws, and create solutions that improve design capabilities.
• Update and maintain internal databases for designs, photography, and video.
• Collaborate, brainstorm, and strategize with multiple teams or clients on a wide range of materials that may include web pages, presentations, promotional collateral, signage, internal communications, newsletters, and marketing materials.
• Translate strategic direction into high-quality design within an established brand identity.
• Manage the design and uploading process for all project materials, based on best practices for using a content management system.
• Use trend intelligence and knowledge of historical and current markets when designing and executing specific classifications.

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Minimum Requirements:

• Sales Diploma or Degree (preferred)
• 3 or more years of external sales experience
• Sales experience in selling services, concepts, or non-tangible concepts
• Own vehicle and a valid driver's license
• Strong communication and presentation skills
• Effective time management
• Problem-solving abilities to identify challenges and apply solutions
• Excellent comprehension skills
• Presentable appearance

Duties and Responsibilities:

• Identify target customers based on company specifications
• Conduct a thorough analysis of potential opportunities with prospective customers
• Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads
• Plan, develop and execute
• Call on prospects and conduct site audits to explore customer needs
• Deliver presentations
• Offer services and prepare comprehensive quotes, including service providers and on-site resources
• Prioritize necessary actions and submit quotations for approval
• Communicate quotations to customers
• Review Service Level Agreements and contract performance with customers
• Facilitate smooth handovers
• Investigate and address any deviations or customer dissatisfaction
• Prepare and submit daily reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline, and new site start-ups
• Attend and contribute to various meetings, including those with Finance, Regional Operations, and the Branch Manager
• Compile ad hoc reports as per company requirements
• Ensure compliance with relevant legal prescriptions and constraints
• Adhere to company policies and procedures
• Stay informed and up to date about and comply with the Department of Water and Sanitation, statutory, and legal requirements
• Prioritize safety, health, environmental, quality, and risk (SHEQR) considerations
• Contribute to team efforts by accomplishing related results as needed