Vacancies at Standard Bank Group

JOB DESCRIPTION

To set, establish and maintain up to date Group Physical Security Standards, Policies and Procedures in order to ensure an acceptable security baseline. To provide and guide Group Physical Security Business Units, including Regional and Provincial Security Managers, Internal Protection and Specialised Security Services on conformance with policy, procedure, specifications and standards.  To test and report on conformance of vendors with relevant legislation requirements.  Provide security technical expertise, guidance and support to the branch network to ensure consistency across the Group and sharing of best practices.  Establish a digital based security equipment testing, evaluation and acceptance procedure for the testing of newly proposed or baseline changed security equipment.  Lead and drive the Technical Security Support Operation (Incident Management System) to ensure maximum Security System uptime and reliability.  Provide reporting information and conformance assessment reports to the Head Physical Security Conformance and Systems Controls in the time scales required to ensure.  Drive down potential crime and operational value losses, which could severely impact the organisation's profit and loss and reputation by providing Technical expertise as and when required.

QUALIFICATIONS

• A first degree in Risk Management, Legal or Security Management would be a minimum requirement for this job.
• PSiRA certification would be required - Private Security Industry Regulation Act 56 of 2001.

Experience Required

• 8-10 years sound experience in Security Business Management would be required. The role requires an individual with a deep level of experience in project management and a proven track record of working in a pressurised security environment. Risk management is a critical requirement. Leading a diverse team of people dealing with significant pressure and stress would be required. Monitoring & managing security intelligence systems and associated equipment.

ADDITIONAL INFORMATION

Behavioural Competencies:

• Providing Insights
• Adopting Practical Approaches
• Developing Expertise
• Documenting Facts
• Interpreting Data

Technical Competencies:

• Promote Good Governance, Risk & Control
• Physical Security Management
• Evaluating Risk Management Effectiveness
• Financial Acumen
• Security Assessment and Testing
• Occupational Health and Safety

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JOB DESCRIPTION

To provide client support services on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank Group.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: Completed secondary school/high school/A levels/Matric

Experience Required
Minimum of two years personal and business banking experience with BOL system knowledge and Customer Call Centre and general administration experience.

ADDITIONAL INFORMATION

Behavioral Competencies : 

• Following Procedures
• Showing Composure 
• Completing Tasks 
• Producing Outputs 
• Upholding Standards 

Technical Competencies: 

• Written Communication 
• Contact Centre Customer Relationship Management
• Electronic Communications and Devices
• Query Resolutions 

go to method of application »

JOB DESCRIPTION

To provide client support services on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank Group.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: Completed secondary school/high school/A levels/Matric

Experience Required
Minimum of two years personal and business banking experience with BOL system knowledge and Customer Call Centre and general administration experience.

ADDITIONAL INFORMATION

Behavioral Competencies : 

• Following Procedures
• Showing Composure 
• Completing Tasks 
• Producing Outputs 
• Upholding Standards 

Technical Competencies: 

• Written Communication 
• Contact Centre Customer Relationship Management
• Electronic Communications and Devices
• Query Resolutions 

go to method of application »

JOB DESCRIPTION

To protect our customers by proactively preventing and detecting fraud across all products and platforms as a first line capability collaborating with PBB and enterprise strategy by defining and executing the Fraud Risk management strategy. To ensure a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction, assists with balancing risk appetite for fraud losses and impact on a positive customer experience.

QUALIFICATIONS

Minimum Qualifications

• Post Graduate Degree  Finance and Accounting

• Middle Management experience

• 3 - 4 years Experience in managing fraud for a or multiple PBB Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud.
• Understands Fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
• 5 - 7 Years Business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance

ADDITIONAL INFORMATION

Behavioural Competencies

• Team Working
• Valuing Individuals
• Empowering Individuals
• Generating Ideas
• Producing Outputs

Technical Competencies

• Knowledge Management
• Knowledge Management Systems
• Fraud Detection and Management
• Risk Management
• Response Strategy