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TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
Read more about this company
Key Responsibilities:
- Supporting in Administrative Tasks: Assisting with administrative tasks such as scheduling meetings, preparing documents, maintaining files, and organizing HR-related materials.
- Supporting in various HR projects.
- Serving as a point of contact for internal and external stakeholders, communicating HR policies and procedures, and facilitating coordination.
- Actively seeking opportunities to learn and grow within the HR field and taking on additional responsibilities as assigned to develop your HR skills and knowledge.
Qualifications and Experience:
- Have a relevant HR qualification – Degree or National Diploma
- A Keen interest in pursuing a career in HR
Skills:
- Have excellent administration skills in dealing with volumes of data in a fast paced environment
- Have strong Microsoft Office skills including proficiency on Excel
- Attention to detail and ability to multi-task
- Have excellent interpersonal and communication skills
- Enjoy dealing with people and have a strong customer service orientation
- Be a committed team player
go to method of application »
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
- Remain in sync with the latest fashion trends
Qualifications:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
Skills:
- Have an interest in fashion
- Good administration ability.
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- Be able to work under pressure.
- Be available to work shifts.
- Able communicate in a professional manner.
- The ability to plan and organised.
- An independent operator
go to method of application »
Key Responsibilities:
Sales maximization
- Maintain and increase sales
- Ensure staff are aware of new stock and can answer product related questions
- Ensure no quotation remains on the system for more than 7 days
- Ensure available stock is pushed and sold
- Ensure targets are met and business growth ensured
Providing excellent customer service at all times
- Ensure customer expectations are exceeded
- Ensure that all customers are receiving service of the highest quality and standards
- Ensure all queries have been attended to
- Ensure that all customers have been contacted and that follow up notes are made on individual orders
- Ensure all Coricraft values are lived and for all staff to attain the level of excellence required
Basic administration
- Ensure the customer receives the correct products and delivery process is run in a smoother manner.
- Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
- Ensure that the correct amount and payment type is used when applying payment
- Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
- Ensure all customers are provided with constant service.
- Ensure that stock levels are correct and minimize stock losses
Assuring that showroom looks presentable at all times.
- To ensure a clean and tidy store in order to enhance display of the store
- To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
- To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing.
- To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.
- Incumbent achieves results in ways that build strong partnerships, both internally and externally
- Client satisfaction / expectation management
Participate effectively in a team and self-management
- Incumbent achieves results in ways that build strong partnerships, both internally and externally
- Client satisfaction / expectation management
- Attending to incoming calls
- Attending to walk in customers
- Following company policies and procedures
Qualification and Experience:
- Matric
- 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
- Sales qualification advantageous
- Computer Literate
- Knowledge of Syspro
Skills:
- Good communication skills
- Good people skills
- Good administration skills
go to method of application »
JOB DESCRIPTION
- Calling young South Africans.
- Enter the job market and get a life-changing first working experience in our exciting retail environment.
- Tick the boxes below and you might just get a YES from us!
- Aged between 18 to 28 years old
- Matric (Preferable) Grade 10 (Lowest Grade)
- Available and willing to work a fixed term 12-month contract
- Should not have been employed permanently with a single employer continuously for more than 1 year
- Should not be studying full time in the year of employment (April 23– March 24)
- Should not have participated or been registered on the YES programme before
- Accommodation and transportation for the applicants own account (if applicable)
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications
Experience
- A minimum of 1 Year retail experience as sales Associate or Fashion Consultant.
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Requirements:
- Figure and admin orientated
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Excellent customer service orientation
- Have the ability to learn quickly
- A relevant qualification would be advantageous
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Key Responsibilities:
- Assisting with all adhoc functions in the sample room
- Collaboration with cross functional teams
- Administration
Qualifications and Experience:
- A relevant diploma or degree in Clothing management, or a related field
Skills:
- Proficiency in Microsoft Excel and Outlook
- Highly organized and able to self-manage
- A willingness to learn, adapt, and thrive in a fast-paced environment
- Adapts & responds well to change, and easily copes with pressure & setbacks
- Ability to juggle many tasks at once
go to method of application »
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).
Qualifications:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
- Remain in sync with the latest fashion trends
Qualifications:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
Skills:
- Have an interest in fashion
- Good administration ability.
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- Be able to work under pressure.
- Be available to work shifts.
- Able communicate in a professional manner.
- The ability to plan and organised.
- An independent operator
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years of retail experience with a minimum of 1 year of store manager experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Key Responsibilities:
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Generating high levels of motivation and commitment within the store in order to drive performance
- Provide input and manage merchandise and visual principles
- Managing team schedule effectively
- Handle multiple tasks and complete priorities.
- Available to work a flexible schedule to meet the needs of the business
Qualifications and Experience:
- A Grade 12 qualification
- Minimum 3 years’ retail experience with a minimum of 1 year store leadership experience.
Skills:
- Ability to adapt to different customers and situations
- Ability to work independently.
- Good leadership, interpersonal and communication skills.
- The ability to take initiative
- A high level of attention to detail
- Good verbal communication and interpersonal skills, with the ability to articulate the unique value of Fabiani’s premium apparel.
- Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
go to method of application »
JOB DESCRIPTION
- Calling young South Africans.
- Enter the job market and get a life-changing first working experience in our exciting retail environment.
- Tick the boxes below and you might just get a YES from us!
- Aged between 18 to 28 years old
- Matric (Preferable) Grade 10 (Lowest Grade)
- Available and willing to work a fixed term 12-month contract
- Should not have been employed permanently with a single employer continuously for more than 1 year
- Should not be studying full time in the year of employment (April 23– March 24)
- Should not have participated or been registered on the YES programme before
- Accommodation and transportation for the applicants own account (if applicable)
go to method of application »
Key Responsibilities:
Claims Assessment and Closure
- Management of the insurance claims mailbox.
- Qualifying new claims, checking accuracy, validity and completion.
- Processing claims to Bordereaux database (SICAS)
- Communicating new claim to relevant stakeholders, with claim number and details.
- File creation and documentation of claims: Volume.
- Manage, investigate, update and finalize claims.
- Update stakeholders with the claims progress report outstanding issues: Stock Department & GSD.
Recoveries
- Assess claims for potential recovery
- Manage and instruct the stores IBT process
- Receipt and assessing of damaged stock
- Capturing and filing of IBT’s
- Compiling salvage tender and managing the sale.
- Creating salvager invoices.
- Confirming receipt of payment.
- Release of salvage stock to the salvager.
- Allocating of salvage payment to the relevant claim.
Finance Management
- Processing of vendor/supplier purchase orders to SAP
- Non-vendor verification and processing: One-time expenses (Third Party Claims)
- Adhoc SAP payments: Line Manager
- Journals: Stock & Salvage Allocations
- Scan and update to Volume Journals: Stock & Salvage Allocations + 33190 + Insurance Account Monitoring
Database Development and Administration
- Bordereaux Management: Reconciliation, Balancing of SAP & BD, Claim Errors and exceptions.
- Claim Queries
Qualifications and Experience:
- Relevant Bcom degree in Finance/Risk/Insurance
- One to two years’ experience in finance/insurance environment advantageous
- Solid knowledge of SAP and Microsoft Excel advantageous
Skills:
- Team player
- Interpersonal skills
- Communication skills
- Ability to manage time effectively
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
- Previous Retail Management experience
Skills:
- Have an interest in fashion
- A passion for excellent Customer services and sales environment
- Figure and admin orientated
- Organised and thorough
- Profit and turnover driven
- Able to manage risk within the store
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Office Systems
- Policy & Procedures
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Key Responsibilities:
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Generating high levels of motivation and commitment within the store in order to drive performance
- Provide input and manage merchandise and visual principles
- Managing team schedule effectively
- Handle multiple tasks and complete priorities.
- Available to work a flexible schedule to meet the needs of the business
Qualifications and Experience:
- A Grade 12 qualification
- Minimum 3 years’ retail experience with a minimum of 1 year of store leadership experience.
Skills:
- Ability to adapt to different customers and situations
- Ability to work independently.
- Good leadership, interpersonal, and communication skills.
- The ability to take initiative
- A high level of attention to detail
- Good verbal communication and interpersonal skills, with the ability to articulate the unique value of Fabiani’s premium apparel.
- Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
go to method of application »
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).
Qualifications:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Accountable for the laying, cutting, stamping and sorting of outwork on a large scale for multiple production lines
- Accountable for overseeing a department with a staff compliment of over 100 employees
- Accountable for Planning, Organizing, Leading and Controlling of assets and staff
- Management of constant flow of fabric
- Ensuring Caledon factory production lines are fed timeously with correct components
- Accountable for managing automated and manual cutting technology
- Responsible for planning the Cutting Room Workflow on a daily, bi weekly and 2-month plan
- Accountable to review continuous assessments relating to cost reduction initiatives: IE Waste Management
- Ensuring quality standards are met in accordance with Standard Order of Process
- Optimization of Fabric Utilization
- Accountable for the review and sign off on job reconciliations
- Maintaining Reject, Rework and Recut rate
- Employee Relations - Ensure general discipline is maintained according to TFG Policy and Procedures
- Daily reporting of absence counts to Caledon HR Department
- Ensure good housekeeping is maintained
- Ensure the department is in line with Health and Safety regulations
- Implementation of individual development plans and identifying training needs
- Attendance and coordination of daily Cutting Room team meetings
Requirements:
- 5 years + Clothing Manufacturing experience (Essential)
- Grade 12
- National Diploma or Degree in Fabric Technology or similar (Advantageous)
- Experience with style man and fast react (Advantageous)
- Proficient in Microsoft Office
- Management Experience (Essential)
- Experience in cost management
- Knowledge and Experience in Waste Management
Method of Application
Use the link(s) below to apply on company website.
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