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Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Overall Purpose of the Job:
- To co-ordinate all technical service / small installation work from an administrative perspective to facilitate accurate and efficient service delivery and accurate administrative processing to invoicing. Revised and accurate service variances and quoting, highly efficient communication to customers internal and external to keep customers up to date with scheduling and timelines verbally and written. Professional communication and timeous communication as well as extreme due diligence on following up with customers and handling complaints and service/installation work fast and efficiently is a prerequisite.
Minimum Requirements
- Matric or equivalent
- Minimum 3 years administration and customer service experience
- Financial terms understanding
- Computer Literate (MS Office, Outlook)
- Typing speed of 50+ wpm
- Basic Project understanding
- SAP or equivalent financial system literate
- Fusion or equivalent incident management system – literate and process understanding
Job Specification
- Schedule jobs with clients and technicians (Internal and external)
- Verbal and written communication to customers on service/project timelines
- Schedule Technician’s work daily and keep customers informed
- Coordinating of stock for repairs on customer sites fast and efficiently
- Service quotations with parts and labour for repair requirements ensure customer Purchase order has been received before work commences.
- Requoting customers for variances on work where required
- Record the Technicians daily whereabouts and take corrective measures should the technicians work schedule need to be amended and communicate to the customers of expected delays.
- Preparation of paperwork to facilitate invoicing to customers
- Assist with any problems or complaints
- Customer reporting on a weekly or monthly basis to keep customers up to date on the activities on their premises.
Behavioural Competencies:
- Customer Service orientated Excellent Time management
- Team player
- Technical / functional skills
- Timely decision making
- Planning
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Position Summary:
- The Fleet Administrator will be responsible for managing all aspects of our company's fleet of vehicles, including maintenance, inventory, tracking, and reporting. The ideal candidate will have strong communication skills, the ability to multi-task, and experience working in a fast-paced environment.
Key Responsibilities:
- Maintain accurate records of all company vehicles, including registration, insurance, and maintenance history
- Schedule and coordinate regular maintenance and repairs for all fleet vehicles
- Track and report on fuel usage, mileage, and other key performance indicators
- Monitor and manage inventory levels of supplies and equipment for fleet vehicles
- Coordinate vehicle replacements and disposals as needed
- Ensure compliance with all local, state, and federal regulations related to fleet operations
- Develop and maintain relationships with vendors and service providers
- Provide support and assistance to fleet drivers as needed. Management of traffic fines
Qualifications and experience:
- Matric
- 2+ years of experience in fleet management or a related field
- Proficient in Microsoft Office Suite and fleet management software
- Compliance of policies and procedures
- Excellent communication and interpersonal abilities
- Knowledge of vehicle maintenance procedures and best practices
- Ensure all vehicles are licensed on time
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Main purpose of the job:
To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
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Overall Purpose of the Job:
- The successful incumbent will be responsible for recruitment of suitable operational staff to fill vacancies – Sales, Technical, Finance & Admin
Minimum Requirements
- Matric (minimum), relevant tertiary qualification (HR or Communications qualification)
- 5 years’ Experience recruiting at all levels
- Full 360 recruitment cycle A must
- Valid Driver’s License and Own Vehicle
Job Specification
- Recruit suitable operational staff to fill vacancies – Sales, Technical, Finance & Admin
- Run end-to-end recruitment process:
- Advertise, screen and source candidates in line with the job specs provided
- Online advertising internally and externally
- Print media advertising as required
- Networking and sourcing referrals
- Limit agency usage to “absolute emergencies” and only when authorized to do so
- Liaise with and manage Line Managers on the recruitment process and related matters
- Ensure administration and documentation is completed in line with hiring and audit requirements
- Lead interviews and interview process for all vacancies – this includes:
- Drafting interview guides (competency-based interview techniques are used)
- Setting up interviews (diary bookings, room bookings)
- Managing interview feedback and processing applications from there
- Candidate management
- Regretting candidates
- Setting up interviews meetings with candidates and Business Executive
- Administration management
- Offers and contracts
- Client management
- Liaising with and leading Line Managers on all recruitment matters
- Maintaining constant and consistent communication with Line Managers and HR business partners on all recruitment activities
- System management and reporting
- All vacancies must be managed through the e-Recruitment system
- Weekly and monthly reporting done as required by Group Talent Manager
Behavioral Competencies:
- Customer-centricity
- Self-motivated and driven
- Energetic
- Able to communicate with individuals at all levels
- Process minded with high attention to detail
- Business and system savvy
- Tenacious and resilient
- Target driven
- Punctual and conscientious
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Qualifications, experience and other competencies required:
- Minimum Grade 10
- Grade C,B AND A accredited and registered
- Firearm Competency for business purpose (Handgun, shotgun and refile)
- Valid Drivers licenses with PDP
- Minimum of 2 years in the security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit
- Must reside in the area the position has been advertised
Key areas of responsibility will include:
- Report writing
- Safeguarding
- Patrolling
- Entrance and exit control
- Completing relevant registers
- Standard duties as per training
Core Competencies:
- Good communication skills
- Able to work under pressure
- Able to follow instructions accurately
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Job Description
Key Performance Areas :(Not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Services Group and the client with regards to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring that Security staff always maintains required performance.
- Dealing with all required administration matters.
- Liaising daily with Branch management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by management.
Skills required:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 3 years’ experience in the security industry.
- Operational Management experience.
- Working knowledge of ISO 9001:2008 quality management and its requirements.
- People management experience.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
- Must be firearm competed
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid & endorsed Driver’s License is required.
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Job Description
The aim of a Site Manager is to ensure that the Site is managed in an efficient and professional way. The Site Manager will be reporting to the Branch Manager.
Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives.
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 / Standard 10 or equivalent.
- Previous Supervisor/Junior management experience.
- PSIRA registered (Grade A )
- Firearm Competency for business purposes.
- At least 5 years’ experience in the security industry
- Working Knowledge of the Firearm Act and Firearm competency.
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint) will be an advantage
- Valid driver’s licence (Code 08/EB)
- Sound knowledge of FSS disciplinary procedures
- Clean Disciplinary record
KEY PERFORMANCE AREAS
- Client liaison.
- Staff turnover.
- Administration experience.
- General (have expert knowledge about all facets pertaining to your position).
- Standard operating procedures.
- People management (general management and supervision of security staff to ensure that required performance is met at all times).
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Job Description
The aim of a Site Manager is to ensure that the Site is managed in an efficient and professional way. The Site Manager will be reporting to the Branch Manager.
Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives.
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 / Standard 10 or equivalent.
- Previous Supervisor/Junior management experience.
- PSIRA registered (Grade A )
- Firearm Competency for business purposes.
- At least 5 years’ experience in the security industry
- Working Knowledge of the Firearm Act and Firearm competency.
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint) will be an advantage
- Valid driver’s licence (Code 08/EB)
- Sound knowledge of FSS disciplinary procedures
- Clean Disciplinary record
KEY PERFORMANCE AREAS
- Client liaison.
- Staff turnover.
- Administration experience.
- General (have expert knowledge about all facets pertaining to your position).
- Standard operating procedures.
- People management (general management and supervision of security staff to ensure that required performance is met at all times).
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MAIN PURPOSE OF JOB:
Identifying and securing new business. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available solutions the group can offer to mitigate those. Cost, compile, and present proposals to potential clients.
Liaise with Localised Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.
- Guarding
- Electronic security systems alarm installation
- Monitoring
- armed response
- bicycle patrols
- CCTV
- access control
- Electric fencing
QUALIFICATION & EXPERIENCE:
- Matric (Grade 12) is a minimum requirement with preference for tertiary qualification
- Marketing diploma or Degree - Advantageous
- Knowledge of the guarding industry and electronic security systems
- Drivers Licence - Compulsory
- Own reliable vehicle - Compulsory
- Valid PSIRA - Grade C - Compulsory
- Previous alarm and/or security guarding sales experience with a good track record
- Knowledge of risk assessment fundamentals
- 4+ years’ experience in sales preferred with customer solution sales experience ideal
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, Email and Internet)
- Sales Minded
- Knowledge of the security industry
- Able to work flexible hours
- Presentable and of sober habits
- Excellent communication, presentation and negotiation skills
- Attention to detail – Risk assessments
- Good networking skills
INCUMBENT:
INTERNAL CLIENTS:
- Head of Sales Dept.
- Special Projects Manager
- Regional Managers
- Regional Sales Managers
- Guarding Regional Manager
- Guarding Operations department
- Group Managers
- Group Executives
EXTERNAL CLIENTS:
- Suppliers
- Customers
- Business Network
KEY PERFORMANCE AREAS:
5. DUTIES:
- Sell bespoke security solutions to both residential and small commercial clients
- Drive technical revenue through solutions
- Identify potential new business via leads, planned prospecting, networking and cold calling.
- Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products.
- Attend LSS/ HOA/ Estate operational meetings.
- Build relationships with security-related contractors (e.g. fencing, access control)
- Obtain endorsements from Homeowner Associations for ADT services.
- Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.
- Assess changing customers’ needs/security trends through discussions with customers/developers and project managers.
- Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.
- Attend sponsored events, networking and community events to promote company image and public relations.
- Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.
- Growth of new business within the security/housing estate market
- Maintain pipeline reports
- Liaise with the groups legal department to produce site specific SLA’s
- Keep record of all site documentation
- Drive App Adoption as an product in the scoped solutions
- Other duties could be assigned as required by the business
- Integrate risk assessment findings into presentations to create a logical path to the suggested solution
- Keep up to date with the latest crime trends
- Research area crime patterns
- Keep up to date with changes in technology and advice clients accordingly
- Liaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solutions
- Perform site visits with the client to establish risk profiles
- Produce both basic and comprehensive risk assessment reports for new and existing customers
- Yearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP’s or recommendations to the group to improve services
- Advise and assist operations managers with site-specific SOP’s and training requirements for specific sites
PERFORMANCE STANDARDS:
- Experience as a Sales Representative in the security industry
- Drive and Enthusiasm
- Persuasive Communicator
- Good Planning and organisational skills.
- Effective presentation skills.
- Resilience and flexibility.
- Analytical skills.
- Focused on superior customer service and delivery.
- Business results focused
- Security Market focus
- Relationship Management
COMPETENCIES (TECHNICAL & BEHAVIOURAL)
- Action orientated
- Customer focus
- Perseverance
- Functional / Technical skills
- Problem-solving
- Technical learning
- Drive for Results
- Team Player
- Attention to detail
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The overall purpose of job:
- To sell our commercial division products to new and existing commercial / industrial and corporate clients to meet and exceed the required revenue and client targets
- Senior consultants are expected to source and develop strong relationships with Commercial, Industrial and Corporate clients.
Duties and Responsibilities:
- Build relationships with and sell to existing FADT commercial clients
- Sell to new potential FADT commercial, industrial corporate clients
- Prepare and present quotes and if applicable contracts as per above requirement
- Complete all related administration
- Attend site meetings as necessary
- Prepare and present weekly sales reports
- Senior Consultants are expected to Coordinate Projects, Integrate various technologies, Prepare proposals and presentations
Minimum Requirements:
- Matric or equivalent
- Valid Driver’s Licence
- Own reliable vehicle
- Previous sales experience (Residential or Commercial would be an advantage)
- Product knowledge on Intruder essential, advantage on CCTV, Fire Systems & Access Control
- Sales qualification would be advantageous
- Proof of previous sales to target
COMPETENCIES:
- Drive for results
- Attentive and energetic
- Time management
- Strong interpersonal skills
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Job Description
A vacancy exists for an Area Manager, stationed at our Port Elizabeth branch and taking responsibility for the Operations Manager and sites within the Area and its surrounds.
The main purpose of the position is to ensure the smooth running of daily operations, that all site-specific security requirements are adhered to, and that the client’s needs are efficiently and professionally met at all times, ensuring open communication between the Staff, Management, and Clients.
Key Performance Areas: (Not inclusive)
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Services Group and the client about services rendered.
- Ensuring that Security staff maintain required performance at all times.
- Dealing with all required administration matters.
- Liaising daily with branch and regional management on various operational issues.
- Submitting relevant weekly/monthly incident and general reports.
- Effecting disciplinary standards
Skills, experience, and requirements:
- Matric certificate and/or equivalent
- PSIRA Grade A registration and accreditation.
- At least 3 years’ experience in the security industry.
- Must display good leadership qualities.
- Must be firearm competent in all firearms
- Computer literacy on Microsoft Programs
- Own reliable transport and a valid driver’s license are required.
Other personality attributes:
- Good administration skills
- Interpersonal skills
- People management skills
- Client liaison skills
- Planning skills
Core competencies:
- Analytical & critical thinking skills
- Goal setting
- Driving & managing change
- Driving for results
- Communicating direction
- Development of others
- Self-development
- Communication skills
- Customer focus
- Teamwork
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Job Description
Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
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Main Purpose of Job:
To ensure the Technical Department is managed in an efficient and professional way resulting in excellent operational delivery.
Qualifications & Experience:
- Relevant Degree or equivalent
- 5-8 years experience in a Security industry
- Extensive Technical Experience
- People management experience
Job Requirements & Other Attributes:
- Computer Literate (MS Office and Outlook)
- PSIRA registered (Grade A)
- Budgeting knowledge
- Project Management
- Conversant in SAIDSA requirements
Duties:
Technical efficiencies:
- Manage the Installations and Service revenue
- Manage the implementation of Sales through the Technical program in the region
- Manage the fuel consumption within Technical
- Manage the Overtime costs within Technical
- Manage and maintain “wait/lead time” for installations and servicing of alarms
- Manage operating cost of the technical fleet vehicles
- Manage and drive the new product line
- Manage staff turnover within Technical
- Manage and control the operating costs within Technical (Budget) Manage and control the operating costs within Technical (Budget)Manage absenteeism and excess leave within Technical
EHS:
- Conduct EHS audits within Technical
- Conduct fire and evacuation drills
- Conduct EHS inspections within Technical
- Improve and manage the accident ratio in Operations Departments
Customer Service:
- Identify the root cause for customer service issues in Technical
- Manage and compile reports on any outstanding issues on call-outs and services rendered
- Create a performance-based culture through implementing a cutting edge performance management system and provide necessary training
- Provide guidelines for training and succession planning
Performance Management
- Create a performance-based culture through implementing a cutting edge performance management system and provide necessary training
- Provide guidelines for training and succession planning
Competencies (Technical & Behavioural )
-
- Timely decision making
- Delegation
- Interpersonal savvy
- Delegation
- Business Acumen
- Manage diversity
- Caring about direct reports
- Action-orientated
- Customer focus
- Negotiation
- Problem solving
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Job Description
Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required under supervision in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and conducting emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and conducting emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Operating mobile and fixed breathing apparatus
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions. Conduct health and safety inspections to ensure a safe environment
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily incidents
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 years related experience are essential
- Valid, unendorsed vehicle driver’s license
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
go to method of application »
Job Description
Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
go to method of application »
Overall Purpose of the Job:
The incumbent will be responsible to provide a professional cleaning service within the selected geographic area. He/she will ensure client satisfaction, business retention and business profitability whilst upholding the company policies and procedures.
Minimum Requirements
- Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential
- Matric and tertiary qualification preferred
- Exposure to selling of a service will be advantageous
- Exposure to Industrial Relations on a shop floor level will be advantageous
- Preferably from a sales/operations background
- Computer literate (MS Office, must have good excel skills)
- Valid driver’s license
- Ability to work flexible hours as required
Job Specification
- Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
- Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
- Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
- Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
- Promptly attend to daily messages and complaints
- Ensure that staff is informed of changes that affect them with regard to Company policies
- Prepare contingency plans for strikes and stay-aways
- Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
- Adhere to Company policy and procedure (retrenchment, promotion, etc.)
- Carry out regular inspections at all sites
- Attend certain regular meetings with clients. Where these meetings need to be recorded, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
- Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
- Promote the Company’s full range of non-recurring business (specials).
- Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
- Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
- Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
- Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department
Behavioral Competencies:
- Good numeric and administrative skills
- Good planning, leading and organisational skills
- Good interpersonal skills & people management skills
- Proactive and takes initiative
- Methodical
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Job Description
The above-mentioned position is vacant at Fidelity Head Office - CSA, reporting to the Senior Cashbook Accountant Manager.
The overall purpose of this position is to ensure compliance with all Financial Policies and Procedures as well as ensuring that the Branch contributes to the financial well-being of the Group.
Key Performance Areas: (Not totally inclusive)
- Assisting the Finance Team with recons memos, account payable, general office and admin queries when requested.
- Preparing and clearing of bank reconciliation and submitting to Head Office.
- Preparing and submitting accruals and reversals monthly.
- Ensuring that all costs are captured in the relevant month / cost control.
- Preparing and processing journals and assisting with month end processes.
- Assisting with MOS reviews on a regular basis to ensure that capturing has been done correctly and timeously.
- Scrutinizing of all GL accounts to ensure the correctness thereof.
- Providing financial assistance and support to operational staff assistance.
- Assisting the Finance Manager with weekly reports due to Head Office i.e. (Transport, Payroll, Claims, Price Increases, Credit Control etc.)
- Ensuring that all Policies and Procedures are always followed for audit purposes.
- Supervising and monitoring cashbook, petty cash and creditors functions.
Minimum Requirements:
- Tertiary CA or Financial Degree will be advantageous.
- At least 5-8 years’ experience.
- In depth knowledge of the General Accounting.
- Advanced Excel Skills.
- Project Management experience.
- Billing Experience.
- Ability to work weekends and travel when required.
- Experience in the security or service-related industry.
- Ability to work under pressure and meet tight reporting deadlines.
- Strong administration and organizational skills.
- Numerical accuracy and high methodical working methods are required.
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy and knowledge of SAP is a requirement.
Method of Application
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