Open Vacancies at Telesure Investment Holdings (TIH)

Job Purpose

At Auto & General we value a culture of high performance with high Integrity, we call this ‘The Auto & General Way’. We believe that our organisational values are key to deliver on our purpose of ‘Giving customers smarter solutions to safeguard a brighter future’.

Responsibilities

Develop, coach and motivate a team of Claims Consultants in order to meet and exceed, agreed objectives and within required framework
Lead and monitor the team to execute a high standard of service and process adherence
Monitor and support the management of a portfolio of claims, including:

• Workload prioritisation and allocation
• Claim review and authorisation, process adherence
• Technical product, process and system and compliance support
• Performance and progress reporting, communication and monitoring
• Ensure business specific requirements adhered to. (Best Process Practise)
• Contribute to the development and implementation of strategic and operational activities that will continually improve Claims performance
• Provide detailed input into on-going process, system development, product opportunities and process enhancement
• Provide input into staffing requirements and recruitment
• Monitor daily BAU performance against expectations, targets and improvement.

Expected outcomes of the role include:

• Improved claim processing cost
• Exceptional levels of service delivery for each and every customer
• High and sustainable standards of quality results
• Highly engaged, capable and professional team aligned to the company values
• Highly effective working relationships with key stakeholders (internal & external)
• Relentless pursuit of target achievement and above.

Education

• General Education Matric

Experience

• 2 or more years claims administration and validation experience in a claims department within the short-term insurance industry (Essential);
• 1 or more years experience in a claims decision making role within a claims department within the short-term insurance industry (Advantageous);
• 1 or more years experience working with internal claims operating systems (Advantageous).

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Job Purpose

Inbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Needs a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand.

Responsibilities

Customer Relationships Development

• Make calls by telephone to allocated customers to develop new relationships or as a first point of contact.

Customer Needs Clarification

• Interview the customer, following a complex multi-level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes. 
• Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions

• Identify the products or services that best meet the customer's stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. Use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.

Operational Compliance

• Develop working knowledge of the organisation's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Customer Relationship Management (CRM) Data

• Schedule call back and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities.

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance to meet SLA.

Personal Capability Building

• Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.

Sales Opportunities Creation

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential);
• FAIS and RE5 qualification (Essential);
• Class of Business – product knowledge (Essential)

Experience

• 2-3 year telephonic sales experience (Essential);
• Experience in Financial Services Industry (Advantageous).

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Responsibilities

• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtain authorization when required from a supervisor or manager for any exceptions from mandatory procedure.,
• Extract relevant data from information provided by others.,
• Help manage customers by carrying out standard activities.,
• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain alternative solutions to the customer and influence the customer to retain their business.,
• Keep abreast with current changes in internal policies and procedures.
• Develop capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media., Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance and KPI's.,
• Provide a quality service to customers while identifying alternative collection opportunities to secure new business or support retention.
• Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.,
• Set clear objectives for each call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

Education

• Matric / Grade 12 or SAQA Accredited Equivalent (Essential); RE 5 (Advantageous) STI Qualification (Advantageous); FAIS recognised qualification (Advantageous); Class of Business Certification (Advantageous)

Experience

• 1 year retentions experience(Essential);
• Experience in Financial Services Environment (Advantageous);
• Experience in collections environment (Advantageous).

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Job Purpose

Faciliates the retention of policies through company approved retention strategies. Focuses on maintaining customer relationships, meeting various KPIs and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and market. Focus on growth of brand and process alternative solutions to meet customer needs

Responsibilities

Customer Service

• Provide a quality service to customers while identifying opportunities to secure new business or support retention.
• Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.

Customer Needs Clarification

• Set clear objectives for each call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions

• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain alternative solutions to the customer and influence the customer to retain their business.

Customer Management

• Help manage customers by carrying out standard activities.

Operational Compliance

• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Customer Relationship Management (CRM)

• Data Enter customer name and address into the CRM system at point of purchase to ensure that the organization has the relevant information to support follow-up sales and service actions.

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance and KPIs.

Personal Capability Building

• Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.

Education

• Matric / Grade 12/ SAQA Accredited Equivalent (Essential); Regulatory exam 5 (Advantageous) (Required)

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Job Purpose

Develop and execute the marketing activities across the different commercial products in both B2C and B2B markets. Responsible for crafting the message and position of the Commercial products to drive demand in the respective target markets.

Responsibilities

Marketing

• Oversee a particular product or service within the larger marketing strategy. Work with marketing, communications, operations and sales to ensure that the products are correctly communicated to the market.

Brand Strategy and Effectiveness

• Assist in establishing and implementing adequate marketing strategies for the commercial products, across brands. Defining the measures used to determine brand effectiveness and using the results to inform future activities.

Stakeholder Engagement

• Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns. Liaising with all business areas and identifying opportunities for growth in these areas and coordinate with interdepartmental teams to execute marketing and operational plans.

Brand Positioning

• Assist in achieving brand positioning and lead on contributing ideas to brand plans. Develop objectives and strategies for campaign implementation.

Insights and Reporting

• Responsible for analysing campaign outcomes and providing accurate and timeous analysis, reporting and insights to relevant stakeholders.

Product Management

• Monitor all aspects of a product life cycle, including long- and short-term development and marketing. Responsible for continuously assessing competitive products in the marketplace and offering suggestions on product enhancements to ensure that products compete successfully in the marketplace

Continuous Improvement

• Review existing operations in own area of work and implement innovation processes. Ensure up to date knowledge of relevant products, systems and procedures.

Leadership and Direction

• Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals.

Budgeting & Costing

• Manage and track budgets and report on performance to more senior colleagues.

Research

• Carry out a range of research activities. Responsible for assisting with research projects related to target markets.

Education

• 3 year degree in marketing/communication or related (Essential); Post graduate communications degree (Advantageous)

Experience

• 3 or more years' relevant B2B Marketing experience in a marketing environment (Essential);
• 1 or more years experience in insurance/financial services (Essential);
• Experience in setting up, monitoring and analysing digital campaigns across platforms (Essential);
• Intermediary/broker experience (Essential).
• 1 or more years' experience in supervising and directing people and other resources to achieve specific end results within limited timeframes (Advantageous)

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Job Purpose

• Lead the Australian Sales and Service operations department in South Africa. Identify, optimise and implement key levers and processes to drive efficiency. Responsible for driving sales, and service efforts in order to enhance the business’s position with customers and to contribute to Australia’s fastest growing major insurance company.

Responsibilities

Operations Management:

•  Support the overall organizational strategy by developing and delivering operational plans and outcomes for the Sales & Service Division.
• Quantify business outcomes (i.e. revenues or other key performance indicators); detail expense and headcount budgets; and develop business cases for key projects, ensuring cross-functional integration.

Leadership and Direction:

•  Set and communicate the strategy for achieving the organization's mission, vision and values within the Sales & Service Vision, together with the broad actions needed to implement it; inspire a large and diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Develop and coach leaders within your team.

Stakeholder Engagement:

•  Identify and manage stakeholders up to C-suite level, finding out their needs/ issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions. Contribute to the cross-functional internal team (for example, technical and legal) to ensure compliance with short term governing bodies and stakeholders.

Promoting Customer Focus:

•  Lead and create an organization-wide customer orientation and develop the infrastructure for customer relationship building to place the customer at the center of the organisation. Develop internal customer experience plans and work collaboratively to improve customer experience.

Operational Compliance:

•  Ensure that business activities within a significant area of responsibility comply with relevant external regulatory codes and with internal policies to minimize business risk and protect the reputation of the organization. Develop and monitor Controls and monitor Key Risk Indicators. Escalate failure of controls through GRC platforms. 

Continuous Improvement:

•  Lead the review of existing operations and the implementation of innovation processes across the Sales & Service division to ensure the required continuous improvement outcomes are delivered.

Budgeting & Costing:

•  Contribute to setting and managing certain components of Australia's budgets so they align with organizational strategy.

Performance Management:

•  Manage and report on business performance; hold direct reports accountable for achievement of business plans and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer-term delivery of stakeholder value.

Organisational Capability Building:

•  Evaluate current capabilities, identify gaps, and prioritize development activities. Embed personal development and the fulfillment of personal potential in the culture of the organization. Build capabilities elsewhere in the organization through mentoring and other informal methods.

Insights and Reporting:

•  Set and lead execution of the data and analytics reporting plan, creating strategies and templates to report data in a meaningful way. Create, present, and communicate high-impact data and analytics insights and recommendations to critical internal and external stakeholders.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential);
• A relevant 3 year Business related degree / diploma (Essential);
• Wealth Management Qualification (Advantageous):
• Business Administration/Management

Experience

• 3-4 years related experience in a decision making role (Essential);
• 2 years’ experience in the short term insurance environment (Advantageous).
• 2 or more years experience management experience (Essential)

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Job Purpose

• To ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required sales and operational results. Ensure inbound and outbound policy sales, based on contacts and campaigns. Need a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand.

Responsibilities

Operations Management

• Supervise others working within established operational systems.

Customer Management

• Manage relationships with clients and act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response.

Customer Needs Clarification

• Ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

Operational Compliance

• Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Performance Management

• Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.

Work Scheduling and Allocation

• Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.

Leadership and Direction

• Explain the local action plan and targets to support team members in their understanding of what needs to be done and how this relates to the broader business plan; motivate people to achieve local business goals and targets.

Organizational Capability Building

• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others in own area of expertise to enable others to improve performance and fulfill personal potential.

Insights and Reporting

• Contribute to the preparation of various ad hoc data and analytics reports.

Personal Capability Building

• Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.
• Keep up to date with business products and keep abreast of changes in the insurance industry, including competitor products.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential);
• FAIS Regulatory Qualification (Essential);
• RE 5 (Essential);
• Relevant 3 year Business or insurance industry related degree / diploma in management (Advantageous);
• Class of Business Certification (Essential);
• STI Qualification (Essential);
• RE 1 (Advantageous); AIISA/FIISA qualification (Advantageous)

Experience

• 3-5 years experience in call centre sales/customer service environment (Essential);
• Experience in Financial Services industry (Advantageous).
• 3 or more years call centre supervision/ General sales management/People Management experience (Essential)

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Job Purpose

Responsible for contributing to organisational goals through the development and maintenance of predictive models to estimate the future claims costs of the STI business. Use data to extract quantifiable insights from past trends and current conditions that increase TIH profitability and improve efficiency.

Responsibilities

Financial Modeling

• Develop, maintain and implement models and processes. Models to be fit for purpose and able to estimate the reality accurately. Models (and any form of estimation) to be clearly documented with the scope of use, definitions, data, and assumptions made. Regularly monitor models to ensure model performance and that they are communicated back to the business. Before Models are used for estimation within the Business, the Senior Analyst should review and acquire signed-off from the Head of Department.

Insights and Reporting

• Translate the monitoring results so they can be understood by Business.
• Provide an ecosystem where data and data analysis is nimble and easy to access by any authorised team member.
• Provide insights from monitoring to inform the Business of actual versus expected performance and reasons for variances. Ensure monitoring is accurate and complete and regularly validated against credible data sources.
• Review of results on a regular basis and ready to be presented to all stakeholders.
• Identify and interpret complex patterns and trends, and translating those insights into actionable recommendations.

Data Collection and Analysis

• Use data from a wide range of sources to analyse key themes and identify possible impacts on the business. Extract and verify data used for models.
• Data/ information to be reconciled against credible data sources (for example financials) to ensure the data is complete and accurate.
• Ensure definitions and assumptions are aligned to the problem statement. Before data is used for analysis/ modelling, review and acquire the required signed-off from the Technical Manager.

Solutions Analysis

• Analyse specific problems and issues to find the best solutions.
• Solutions could be technical or professional in nature.
• Contribute to development of existing and new applications and processes by analysing and identifying areas for modification and improvement.

Stakeholder Engagement

• Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.

Needs Assessment

• Explore issues or needs, establishing potential causes and barriers as well as related issues

Data Management

• Manage basic aspects of the data management system with guidance from senior colleagues.
• This includes being responsible for developing or operating basic elements of the data management systems to deliver prescribed outcomes.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential.
• Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Building Capability

• Work within existing development framework to build own capabilities and colleagues. Provide specialised training or coaching to others throughout the organisation in area of expertise.
• Enable others to improve performance and fulfil personal potential.

Education

• Bachelor’s degree in Business Management, Statistics, Economics, Informatics, Computer Science or similar (bachelor degree requirement might be waived with proven specialised training/certifications) (Essential); Majoring in Statistics or Data Science (Advantageous)

Experience

• 5 or more years’ experience in a data or analytical role (Essential); Experience and knowledge of the financial insurance industry (Advantageous).

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Job Purpose

• This role will play a pivotal role in driving business growth through customer acquisition. Leveraging data insights, the role will spearhead the formulation and execution of comprehensive strategies. A key objective will be to identify data sets and potential clientele through partner lead generation strategies, navigating intricate challenges, and capitalize on opportunities. Seamlessly integrating these efforts with the overarching corporate strategy, the person responsible will architect and implement client prospecting initiatives. Strategic partner plans should detail key objectives and methodologies, ensuring a robust pipeline of high-quality leads.

Responsibilities

Strategic Leadership in Customer Value Management

• Spearhead the formulation and execution of comprehensive strategies for dormant and potential clientele, navigating intricate challenges and capitalising on opportunities while ensuring seamless integration with the overarching corporate strategy.
• Architect and implement strategies for client prospecting and acquisition Craft and oversee the execution of annual and quarterly plans, detailing key objectives and methodologies for client prospecting and acquisition.

Marketing Communications Oversight

• Direct the strategic planning and dissemination of CVM marketing communication initiatives, engaging all relevant stakeholders to bolster the business agenda and escalate sales figures.
• Supervise the creation and distribution of customer communication materials, ensuring unparalleled customer experience and satisfaction across digital and traditional platforms.
• Uphold exemplary standards of quality and brand consistency, including adherence to regulatory requirements. Innovate and refine the customer communication strategy throughout the consumer journey in collaboration with business units.
• Benchmark and propagate industry-leading practices in customer acquisition, driving initiatives that enhance operational efficiency and effectiveness.

Strategic Stakeholder and Partnership Engagement

• Develop strategies for optimising partnership management and streamlining partner networks, while nurturing pivotal relationships with key collaborators.
• Engage with stakeholders, discerning their requirements and addressing concerns through the leadership and orchestration of stakeholder engagement strategies that facilitate transparent business communication and decision-making.
• Cultivate and maintain productive alliances with external entities, including media agencies and system support providers.

Customer Relationship Marketing Strategy Formation

• Contribute to the development and implementation of the CVM strategy for current client base, anticipating complex issues, challenges, and opportunities, and ensuring integration with wider functional strategy. Align actions and outcomes with the broader group strategy.

Strategy Formation and Implementation

• Articulate actions to actualise the department’s strategic vision and operational plans, driving contribution to the broader organisation’s purpose, aspirations, and principles; inspire team members to embrace these directives and undertake exceptional measures to realise local business objectives.
• Provide strategic leadership and guidance to cross-functional teams.
• Ensure that the team’s endeavors are consistently aligned with and conducive to achieving ambitious customer acquisition goals.

Marketing Impact Evaluation and Enhancement

• Aggregate and analyse key metrics and data, participating in the critical assessment of marketing initiatives to pinpoint areas for refinement in the CVM approach for inactive and prospective segments.
• Act on base management insights and campaign performance metrics to evaluate the economic influence of direct marketing efforts on product market penetration.

Strategic Leadership in Continuous Improvement

• Spearhead the strategic review and transformation of operational processes within the department, championing innovative methodologies to surpass continuous improvement targets.
• Conduct high-level evaluations of business workflows, systems, and protocols to establish and propagate industry best practices.
• Guarantee comprehensive and precise communication to key stakeholders, fostering enhancements in customer retention and lifetime value.
• Lead the integration of system upgrades, such as marketing automation tools, to refine operational efficiency and data governance.

Performance Management

• Formulate and advocate for ambitious performance goals; execute decisive actions to secure the fulfillment of established objectives, leveraging the organisation’s performance management frameworks to elevate executive performance.
• Direct and scrutinise team performance metrics; institute rigorous performance benchmarks for reports or strategic project teams, ensuring accountability and instituting corrective measures to achieve collective and individual goals.
• Oversee the team, ensuring impeccable work quality, precision, and adherence to delivery schedules.
• Assume full accountability for comprehensive staff planning, talent development, and succession strategies, ensuring optimal alignment with service delivery and attainment of production and performance standards. Analyse and enhance the sales funnel and performance indicators, relentlessly pursuing excellence and efficiency.

Budgeting and Fiscal Oversight

• Develop and administer substantial budgets with an acute emphasis on partner volume allocation, promoting fiscal prudence and cost-effectiveness.
• Supervise meticulous quality control protocols for partner remunerations, upholding stringent accuracy and regulatory conformity.

Capability Development and Knowledge Dissemination

• Navigate the existing talent development framework to amplify personal expertise and that of team members.
• Offer expert training and mentorship across the organisation, sharing specialised knowledge and skills.

Insights and Strategic Reporting

• Lead the conceptualisation and establishment of reporting frameworks and standards.
• Direct the execution of intricate analyses, discerning complex patterns and trends, and translating insights into strategic initiatives.
• Pioneer enhancements and automation in reporting mechanisms, enabling informed, data-centric decision-making and insight cultivation.

High-Level Contract Administration

• Manage a comprehensive portfolio of contracts, negotiating and setting premium service level agreements.
• Plan, coordinate, and oversee activities related to major contractual agreements.
• Conduct periodic, strategic assessments of partner agreements, ensuring congruence with the organisation’s overarching objectives and quality benchmarks.

Operational Compliance and Governance

• Oversee and refine performance and conduct within the designated sphere of influence, addressing and rectifying any deviations from the organisation’s policies, regulatory standards, and ethical guidelines.
• Execute systematic audits of policies and operational procedures, implementing necessary enhancements and adjustments to uphold the highest standards of compliance and governance.

Education

• 3 year degree in marketing/communication or related (Essential); Post graduate communications degree (Advantageous)

Experience

• Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years) (Essential)
• Experience in lead generation, partner management, working with data sets to optimise sales (Essential);
• 6 years to 10 years experience of planning, managing and organizing resources within short / medium timescales within the overall policy framework (Essential)

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Job Purpose

• The Procurement Manager is a part of the Corporate Procurement team, working to support the procurement of goods and services on behalf of TIH and its affiliates. The role will be responsible for sourcing strategies, managing procurement initiatives, contract execution supported by Legal, spend analysis and supplier performance management.

Responsibilities

Strategic Sourcing

• Define and implement sourcing strategies to ensure projects across multiple end users are delivered within timelines as per business plans and category and procurement strategies.
• Develop and monitor the Procurement initiatives plan
• Analysing external and internal drivers of the category profile and understand supply chain and TCO reduction opportunities, apply benchmarking and obtain targeted saving.
• Monthly trend/ spend analysis for Corporate Procurement Spend categories 
• Ensure achievement of the company’s BBBEE objective regarding preferential procurement
• Manage competitive bidding through an RFx process in line with prescribed policies and procedures

Contract Requirements

• Facilitate and finalise Supplier Service level Agreements and contracting with existing and new Suppliers in conjunction with the Legal Compliance Team.
• Support business with formulating key performance indicators for contracts.

Stakeholder Engagement

• Build and maintain effective internal and external relationships with various stakeholders to foster effective long term strategic partnerships.
• Proactively organise sessions with internal stakeholders and external stakeholders to explore opportunities that can reduce cost and drive improved ways of working.

Supplier Performance Management (SPM)

• Identify critical and strategic suppliers by collaborating with the respective business owners
• Develop the assessment questionnaire in collaboration with business
• Facilitates the performance review process
• Facilitate development of mutually agreed performance improvement plans.

Education

• Bachelor's Degree (Required), Grade 12 or SAQA Accredited Equivalent (essential) (Required)

Experience

• Minimum of 5 years procurement experience with at least 3 years in strategic sourcing for indirect spend (Facilities, Human Resources, Marketing, Information Technology, Consulting etc.)