Latest Vacancies at Discovery Limited

Key Purpose

• Marketing of the Discovery Funeral policies, through strategic opportunity identification and relationship building and to provide financial advice to existing and prospective clients.

Areas of responsibility may include but not limited to

• Attend all meetings, seminars, training, and launches offered by Discovery Life and/or the Discovery Group.
• Identify and market appropriate funeral policies.
• Provide financial advice relating to funeral products to existing and prospective clients.
• Follow-up and follow-through to conclusion on all unpaid premiums to ensure business is retained.

Personal Attributes and Skills

• Strategic thinking
• Persuading and influencing
• Resilience and tenacity
• Sales and target driven
• Exceptional communication skills
• Opportunity and solution orientated
• Independent and highly adaptable to change

Education and Experience

• National Senior Certificate (Matric/Grade 12)
• Minimum 2 years Funeral sales experience
• Minimum 3 years within the Financial Services industry
• Industry related NQF 5 - 120 credits (Advantageous)
• RE accreditation (Advantageous)

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Job Purpose   

• Responsible for designing and creating software programs and applications through the SAP and ABAP programming codes. Conduct multiple diagnostic tests for newly-created and existing applications to ensure adherence to quality standards and requirements. Provides technical resolution to end-users for their system issues and upgrade infrastructure to prevent the reoccurrence of downtimes and system failures. 

Areas of responsibility  may include but not limited to

• Define and develop technical standards
• Assist in testing to validate and provide operating controls to ensure development requirements are satisfied
• In accordance with our Lean organization's commitment to continuous improvement, help improve our processes
• Will be responsible for analyzing high-level business processes and requirements
• Participate in project quality management tasks, such as peer and quality reviews of specifications, design documents, and code reviews
• Creating various SAP modules and customizing it as per the client's requirements.
• Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail in order to provide the best possible solution.
• Manage and close out related issues for the project for the relevant area of expertise within the SAP solution.
• Consulting with professionals from other departments and those working on specific SAP modules such as SAP FI/CO, HANA, Payments Engine and ABAP Connectivity & Integration to ensure a consistent experience to the various users on the client's side.
• Writing the code using ABAP programming language based on the blueprint provided by the clients and performing regular tests on the usability of the code.
• Ensuring that all programs are completed in schedule as per the client's guidelines and allocating appropriate resources to achieve this.
• Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the SAP

ABAP software life cycle including:

• Component Level design
• Technical Systems Specifications
• Data Design
• Component Test Cases
• Unit Test Case Design
• Coding of the component design
• Fully testing the component design / coding – before and after the application development
• Risk and Compliance
• Quality Assurance
• Governance and Service Delivery 

To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work in the following skills:

• Object Orientated Programming in SAP 
• Data Dictionary 
• Business Add INS (BAdIs) 
• Business Application Programming Interfaces (BAPIs) 
• Business Transaction Events (BTEs) 
• Business Data Toolset (BDT) 
• Logical Units of Work 
• All types of Remote Function Calls (RFCs) 

Develop custom ABAP programs to populate characteristics data on SAP Application

• Developed ABAP programs to update interface systems including performance tuning.
• Peer Reviewer process automation through ABAP related developments.
• Provided estimations for ABAP development objects.
• Experience on Creating Start Routine, End Routine, Field Routine, Routines in DTP Filters Also Customer Exits using ABAP.
• Maintained the ABAP Defect status for every Month as well as maintained the Open/Resolved Defect Dashboard for the team wise.

Education and Experience
Education:
Matric

• BSc Computer Sciences/ Information Systems or equivalent IT tertiary qualification

Knowledge:

• Experience in Hippo CMS is advantageous
• Experience with content management systems / collaboration tools beneficial.
• Experience with the Bootstrap framework

Experience:

• Several years of experience in the SAP environment and in the area of SAP Financial Services development 
• Comprehensive technical and professional knowledge of the technical architecture and database structure from at least one SAP Financial Services module
• SAP Banking Services experience an advantage
• Confident use and knowledge of SAP ABAP/OO, WebDynpro, UI5
• An independent, motivated, and results-oriented way of working using analytical and conceptional methodologies
• You enjoy working in a customer- and team-oriented way
• Strong communication skills and a confident and positive manner

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Key Purpose

• To manage, guide and coach a team of consultants to provide excellent service deliver and quality through Sasolmed Service Standards.

Key Outputs

• Manage a team of 12-14 staff members
• Develop, coach and motivate the Corporate Team to excel in performance and service delivery
• Responsible for the performance management of staff
• Build the team and identify talent
• Ensure that the service levels are maintained
• Handle the administrative functions required
• Identify quality issues and take corrective steps by actioning quality trends
• Responsible for doing call assessments and resolving escalated calls
• Relationship building with internal and external clients to achieve objectives
• Quality audits on all information captured on DNA
• Available to work overtime when required

Competencies

• Behavioral Competencies
• Behavioral
• Deciding and initiating action
• Persuading and Influencing
• Planning and Organizing
• Delivering Results through others
• Integrity and trust
• Analytical Ability
• Diversity Management
• Adapting and Responding to Change
• Strategic Thinking
• Achieving personal work goals
• Written Communication

Knowledge

• Discovery Health systems
• Function specific experience

Skills

• Time Management
• Verbal and written communication
• Numeric

Qualifications & Experience

Essential

• Matric
• Intermediate MS Office Knowledge
• Minimum 12 months customer service experience

Advantageous

• Relevant tertiary qualification

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What is the role

In the Discovery Health Data Science unit, our core purpose is “creating intelligence for a healthier tomorrow” by leveraging Discovery’s vast data to drive valuable insights to improve both clinical and operational environments. Key to our purpose is obtaining and structuring quality data, leveraging cutting edge analytical innovations and delivering actionable insights in a sustainable and meaningful way. We leverage an integrated, collaborative, and multidisciplinary approach to ensure our objectives and goals are met.

The role entails architecting the data platform layer, data cleansing layer, reporting and analytical layers.  Work closely with Data Scientists to understand model features and link back to transactional environment to understand data quality, data relationships and data availability.  Document and define frameworks with the Data Engineer to build the data platform.  Together these teams will enable data driven actionable insights.  The role may include international exposure with Discovery partnerships.

What you will do

• The successful applicant will be working within a highly specialized and growing team to enable delivery of data and advanced analytics system capability.

Responsibilities will include:

• Provide Data Architecture (DA) support for the Data Engineering team
• Define DA for the Data Science teams and participate in review and walk-through sessions for model fit and model producionization
• Assist with the definition of custom meta data models for ELT/ETL
• Direct data automation capabilities with the Data Engineer and Data Scientist
• Profile new data sources in a variety of formats including Json, XML, etc
• Define data quality rules with Data Scientists to clean data
• Define data mapping and transformation rules between source and datawarehouse and data lake
• Work closely with Data Engineer to facilitate Data Governance including access and security control
• Expert documentation of DA for new data sources, metadata and productionized information flow

What skills you will need

Technical skills core:

• Programming in R, Python
• Expert data modelling
• Expert database knowledge in SQL
• Modern datawarehouse design skills
• Exceptional data modelling skills ie physical, dimensional and relational 3N forms
• Experience working on large and complex datasets
• DevOps/DataOps and CI/CD experience
• Strong communicator verbally and in writing

Behavioural skills:

• Strong leader
• A passion for data
• Highly analytical and critical thinker
• Self-starter
• Willingness to learn and grow exponentially
• A restless curiosity in learning new technology
• Ability to work cohesively in a team environment and balance multiple priorities
• A team player who can work alone when required and without supervision
• High level of attention to detail, resilience, enthusiasm, energy and drive
• Positive, can-do attitude
• Ethical and able to maintain confidentiality and manage boundaries
• Aligned to Discovery values and core purpose

Professional Qualifications & Experience

• Honours or Master’s degree in BSc Computer Science 
• Honours or Master’s degree in Engineering or Software Engineering with solid experience in data mining and machine learning
• Other qualifications will also be considered if accompanied by the relevant experience
• 10 to 15 years of experience is preferred

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Key Purpose

• To create specifications to meet/improve Operation requirements/processes. Projects involve the design/enhancement of all communications sent by Discovery Invest to clients. The incumbent is responsible for managing the development cycle from inception to implementation.

Competencies Required

• Elicit and clearly document business and systems requirements
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• A driving force behind the accurate, complete, and detailed documentation of the business and technical requirements
• Serve as a liaison between Business / Operations and Systems to assist or gather business requirements needed for system modifications, enhancements, and implementations
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA/UAT process
• Ability to lead or participate in multiple projects
• Lead in the execution of business strategies and internal projects to ensure the desired result is achieved successfully
• Identify areas of improvement to existing processes to enhance efficiencies
• Solid understanding of technology solutions, delivery methodologies and the potential impacts to existing frameworks and architectures
• Assesses and evaluates enhancement/project requisitions to assist business in ascertaining priority along with projected effort estimations
• Experience in translating architecture requirements into solution design artifacts and to effectively communicate this to all stakeholders to ensure common understanding and shared vision.
• Responsible for drafting high level solution architecture and integration requirements
• Review and validate the documentation completed by junior staff and peers
• Build and Manage stakeholder relationships and expectations by providing continuous feedback and progress of work items
• Reviews and signs-off test plans as provided by the test teams
• Ability to assess and manage risks and issues related to own and/or team’s delivery
• Ability to manage one’s deliverables to ensue alignment between execution roadmaps and dependencies

Personal Attributes and Skills

• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Problem Solver
• Manages Complexity
• Balances Stakeholders
• Optimizes work processes
• Resourcefulness

Qualifications

• Matric
• BA Certification or BA Diploma or Advanced BA
• BSc Computer Sciences / Information Systems or equivalent tertiary qualification
• Ecrion Experience (Advantageous)
• Compass Training (Advantageous)
• BABOK Course (Advantageous)
• CBAP® Certification (Advantageous)

Experience

• A Minimum of solid 3 – 5 years Business Analysis and Integration working experience
• Invest Business/Product Knowledge
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• Knowledge of Microsoft Visio and Confluence is advantageous
• Client and Broker communication
• Domain Modelling and API experience as advantageous
• Integration experience with 3rd party vendors or multiple inter-dependencies (Advantageous)
• BPMN exposure
• Basic data analysis experience Technical Knowledge and Skills
• Business Analysis Financial Services / Business Knowledge (in terms of Products)
• SQL
• Strong written, interpersonal, and verbal communication skills
• Ability to handle multiple projects in a fast-paced environment
• Excellent organizational and time-management skills
• Effective communication and leadership skills
• Excellent problem-solving and analytical skills
• Ability to work independently and with a team
• Ability to share ideas and mentor junior team members
• User experience, design, and customer journey maps
• System and component diagrams
• Business service information diagrams
• Conceptual data diagrams

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Key Purpose

• Responsible to collaborate with software developers, system operators and other IT staff members to manage system and code releases. Cross and merge the barriers that exist between software development, testing and operations teams and keep existing platforms and applications t 99.99% available.

Areas of responsibility may include but not limited to

• Implement automation tools and frameworks (CI/CD pipelines)
• Build scalable, efficient cloud infrastructure solutions
• Build, Manage and Support environments in Azure and AWS cloud
• Deploy updates and fixes via automated pipelines
• Troubleshoot production issues and coordinate with the development team to streamline code deployment.
• Evaluate existing applications and platforms, recommendation and implement alternative solutions for enhancing performance
• Conduct systems tests and manage security, performance, and availability
• Design, develop, and implement software integrations
• Analyse code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
• Develop and maintain design and troubleshooting documentation
• Monitor, debug and troubleshoot operational issues, upgrade infrastructure

Personal Attributes and Skills

Behavioural Competencies:

• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Problem Solver
• Manages complexity
• Balances Stakeholders
• Transparency
• Multitasking
• Organizational skills
• Analytics

Additional attributes

• Strong Ownership qualities
• Ability to assess and prioritize
• Excellent planning and organizational skills
• Able to work under pressure in a fast-paced environment
• Accuracy and attention to detail
• A strong passion for customers and technology
• Self-motivated, self-thinker and have the ability to adapt quickly
• Excellent communications skills and good team player
• Strong interpersonal skills specifically with the ability to establish and grow relationships with diverse stakeholders
• Well-developed conflict handling skills
• Willing to learn and develop oneself

Education and Experience

Education:

• B.Sc. Degree in Computer Science or a related IT field

Knowledge:

• SDLC
• ITIL
• UNIX/Linux operating system knowledge
• AWS
• IP networking

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Job Purpose

• The Technical Database Specialist is responsible for tasks related to the administration, configuration, performance, integrity and security of the Bank’s databases supported by the EIS team. This requires interfacing with various IT stakeholders (infrastructure support, production operations, business systems, IT security etc.) in ensuring comprehensive operational support for the database systems.  This role is also focussed on the rapid resolution of incidents as part of the Bank’s 24/7 support capability. The person will be required to troubleshoot all components of the SAP HANA Platform including the core database as well as the additional components and functionality.

Areas of responsibility may include but not limited to

Operational Support

• Be part of a team providing 24/7 support for business services delivered on our database platforms. 
• Assist in optimal configuration and maintenance of database servers and processes.
• Monitors capacity usage of the databases and performs forecasting to proactively provide sufficient resources for the database systems.
• Adheres to the change and release processes for infrastructure and software upgrades ensuring that implementation and testing is done compliantly and methodically.        
• Maintains all documentation regarding configuration and procedures for databases, supporting systems and operational support. 
• Participates in the technical knowledge review process ensuring that quality content is published for internal and external consumption.    
• Performs root cause analysis, performance tuning, optimisation and other service improvement activities ensuring optimal database performance. Continuously identifies areas for improvement for efficiency     
• Logs and acts on all incidents according to business expectations and escalates all critical statuses and issues as well as provides recommendations        
• Proactively identifies interconnected problems and develops and models alternative solutions. Also suggests contingency plans to resolve value chain conflicts.

Programme and Project Support. 

• Provides support to the project build team in the build and implementation lifecycle of new services and changes to related services including support for non-production environments 

Other

• Provides input to periodic operational reports according agreed intervals (e.g. daily, weekly and monthly reports).
• Identifies, documents and publishes knowledge for sharing with internal staff. Participate in the technical knowledge review processes and in ensuring the quality of published content.
• Works with internal colleagues to ensure they have the appropriate information and knowledge at hand to be successful in what they do.
• Proactively identifies interconnected problems, develop and model alternative solutions as well as contingency plans to resolve value chain conflicts.
• Establishes and maintains effective relationships with IT stakeholders to ensure compliance and establishing a healthy feedback channel.
• Continuously identifies improvement areas that will enhance efficiency.
• Ensures that tickets in the ITSM tool are attended to all times and reflect the correct status.
• Contributes to the Disaster Recovery Planning activities and tests for the databases and systems
• Participates in the design, planning and testing activities for the resilience and recovery of in scope applications and systems in support of business continuity and disaster recovery functions.

Education and Experience

• Relevant IT Tertiary qualification.
• At least 3 years’ experience in database administration support 
• Experience in SAP Hana DBA, SAP Hana Cockpit, SAP Hana Studio and SAP Hana DPAgent.
• Experience in MS SQL Server database administration would be an advantage.
• ITIL Foundation certification is an added advantage.
• Experience in application or technical support in a corporate environment. 
• Previous experience in the banking or financial services industry will be advantageous. 

Technical Skills or Knowledge

• Technical support strategies and approaches.
• Technical documentation creation and maintenance.
• Database Management systems. 
• Solid understanding of how query/scripts execute and utilize database system resources
• Incident Management and Problem Management procedures
• Understanding of the SAP HANA system architecture, the memory model and memory usage
• Familiar with SAP HANA Cockpit and SAP HANA Studio to monitor system health and troubleshooting
• Administer virtual tables exposed via Smart Data Access
• Use the SAP support site, which include Downloading software and patches; Search for support notes and Log and follow-up on support incidents
• Knowledge of HANA Lifecycle Manager for importing new components 
• Knowledge of HANA Application Lifecycle Management (HALM) and how changes move through the environments.
• Knowledge of HANA Workload Management
• Knowledge of general database concepts
• Knowledge of how to configure all necessary software infrastructure for HANA data provisioning (SDA/SDI) including installation, setup and troubleshooting of third-party Unix ODBC drivers.
• Knowledge to advise and execute on integration to the SAP HANA environment including ODBC, JDBC, ODBO and other SAP supported connectors.
• Knowledge and experience with HANA Table Partitioning
• Knowledge and experience with HANA Table Indexing
• Knowledge and experience of analysing HANA trace and dump files

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Job Purpose

The Head of IT Infrastructure Management manages the deployment, configuration, maintenance and 24/7 support of the Bank’s ICT infrastructure. This includes the physical, virtualised and cloud deployments of servers, switches, routers, storages devices, facilities (including data centres), data storage and retrieval, network systems, SQL database management and system software.

The focus of the position is to provide the highest levels of infrastructure availability, reliability, resilience, and the rapid resolution of incidents.  The Head of IT Infrastructure Management collaborates with business stakeholders together with IT systems and operations functions to ensure IT infrastructure services meet the overall needs of business and the delivery of business services. 

The position is required to directly manage an internal technical team, an outsourced team delivering basic infrastructure services as well as external vendors and service providers.  The position interfaces with various internal IT stakeholders, including application support, production operations, business systems and IT security to deliver infrastructure services for business systems.  

The position is also required to manage a growing number of cloud-delivered infrastructure services and to manage the transition of services to cloud as they are identified.

Areas of responsibility may include but are not limited to

Manage all lifecycle aspects of ICT Infrastructure from specification, acquisition, testing, deployment, maintenance, support and decommissioning of:

• physical, virtual, cloud-based server, network, storage infrastructure
• datacentre infrastructure
• server operating system configuration, maintenance, and support
• WAN, LAN and server network configuration and management
• Manage the 24/7 infrastructure support team, including external service providers, ensuring the necessary skills and competencies are scheduled and available.
• Manage outsourced infrastructure services and specifically ensure that Bank infrastructure management standards and procedures are maintained, kept up to date and complied with.
• Ensure technical components of Infrastructure meet required security policy standards at all times and the timeous performance of patch management and vulnerability remediation.
• Interface with IT stakeholders to ensure that the supporting infrastructure is maintained to meet Bank system requirements through-out their lifecycle, including structured introduction of changes in line with change and release management processes.
• Design, document, maintain and continuously improve infrastructure management processes to ensure standard and error-free operation.
• Perform routine housekeeping, root cause analyses, performance tuning and optimisation and other service improvement activities to ensure systems operate optimally.
• Monitor and project the capacity utilisation of technical infrastructure components and formulate plans for the optimisation of resources and develop plans for procurement where necessary.
• Provide support to the Programme Office during the build and introduction of new IT services and major changes to existing services.
• Provide support and services to the business continuity and disaster recovery functions in the design and configuration of recovery strategies and testing of system resilience and recovery.
• Perform all responsibilities in line with governing policies and IT service management procedures.
• Keep up to date with evolving technology trends and provide proactive advisory input to decision making.

Education and Experience

• Degree or Diploma in IT
• At least 10 years’ experience in relevant Infrastructure management and/or Technical Support roles.
• At least 5 years’ experience in a management level/role.
• Previous experience in the banking or financial services industry will be advantageous

Technical Skills or Knowledge

The ideal candidate should possess technical knowledge, and have had exposure to the management support processes covering the following:

• Networking (Datacentre, LAN and WAN)
• Operating systems (Linux, Windows)
• Virtualization (VMWare)
• Container platform management (Openshift / Kubernetes)
• Load balancer (F5)
• Cloud infrastructure management (Azure)

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Key Purpose

To create brand and communication solutions that enable business to meet their objectives by:

• Driving and defining the implementation of brand and communication strategy and solutions.
• Interfacing with senior business stakeholders to define and co-ordinate brand or communication strategy.
• Understanding the impact of that strategy across business.

Areas of responsibility may include but not limited to

• Unpack complex business needs and to provide creative solutions considering all stakeholders
• To create integrated solutions which are consistent across all brands/ businesses and communities, and which meet best practice principles
• To ensure that solutions are in line with Discovery marketing model
• Develop people through coaching (as required)
• Manage a budget
• Build and maintain relationships with key business stakeholders, both at a strategic and operational level

Proactive

• Bringing ideas to business
• Doing feasibility studies and defining new ways of doing things
• Measure impact and drive corrective action
• Ensure effective implementation of plans
• Manage conflict

Reactive

• Responding to business needs

Competencies

Knowledge

• Different Discovery audiences
• Various media channels, including electronic
• Discovery’s products and business processes
• Key individuals in Discovery and who to go to for what
• Print and production processes (including timelines and costing)

Skill

• Convert technical information to audience appropriate communication
• Influence and persuade people to get things done
• Negotiate
• Present and sell your ideas
• Question processes, strategy and outputs
• Multi-task on multiple projects Leadership skills: Guide, develop and motivate others
• Make decisions
• Solve complex problems
• Build trusted partnerships
• Manage conflict
• Manage trade offs
• Instil confidence in others
• Communicate well in English both in writing and verbally

Attributes

• Empathetic
• Diplomatic
• People and relationship focused
• Sociable
• Team player
• Seen as a trusted advisor by clients
• Resilient
• Able to work calmly under pressure and provide answers and direction to others
• Flexible and adaptable
• Tenacious and persistent
• Dynamic and energetic
• Driven
• Confident
• Passionate
• Have initiative- being a self-starter
• Naturally inclined to work hard
• Action oriented (doer)
• Solution oriented
• Detail oriented
• Ability to think outside the box

Education and Experience

Qualifications

• Minimum 3 year relevant undergraduate degree or diploma, honours preferable
• Minimum requirement for a life science and/or clinical qualification
• Preferable 3 years experience in Marketing, PR or Communication
• Relevant industry experience – healthcare, pharmaceuticals and/or financial services