Job Positions Vacant at SynergERP (Pty) Ltd

DUTIES & RESPONSIBILITIES

System design and configuration

• Continuous communication with the client relating to the client’s requirements.
• Setting up the system / customising it to match the client’s needs.
• Understanding the needs of our clients.
• Understanding what configurations are required to meet their needs.
• Develop strategies by planning, processing new information, and applying your mind.

Implementation

• Provide professional, responsive and knowledgeable support and training to clients on the use of Sage 300 ERP.
• Plan and execute new implementations and upgrades.
• Software Implementation/Configuration
• Troubleshooting/investigating/tracking specific problem areas.
• Identifying milestones and working towards meeting them.
• Testing of the system.
• Configure the system for the project to go live successfully.

Training

• Providing the client with value-added training sessions to train their users.
• Teach the client how to use the system.
• Empower our clients to confidently use the system.
• Provide continued support to the client.

Support

• Analyse system-related problems
• Identify solutions (self or with external support).
• Verify that the solution addresses the problem.
• Ensure corrective action is taken.

EDUCATION & TRAINING

• Relevant Diploma / Degree in Accounting or Finance.
• At least 3 – 4 years of Sage 300 ERP experience.
• Sage 300/Accpac certified.

SKILLS & ABILITIES

• Ability to work independently and self-motivated.
• Meticulous, diligent, and accountable.
• Client service orientated.
• Strong negotiation skills.
• Excellent communication skills (both written & verbal).
• Strong administration and organisational skills.
• Passionate and proactive.
• Analytical and sales skills.
• Organizational and collaborative skills
• Sage 300 / Accpac Financial, Operational.
• Sage 300 / Accpac Service Management, Manufacturing and Asset Management. (Advantageous).
• Report writing and MS Excel skills.
• Good accounting background with a proper understanding of internal control structures and business processes.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

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Duties & Responsibilities

• Management of IT Projects.
• Project Administration and Coordination
• Managing a team of consultants to ensure the desired project is delivered within the allocated time, budget, and scope.
• Assist Senior Project Manager/s with projects
• Manage client expectations
• Manage project budget
• Diary Management
• Taking and distribution of Minutes
• Preparation of PowerPoint presentations for Exco and Steerco meetings
• Administration on Creating Proposals and Change Request Documentation
• Invoicing through Sage X3 and Revenue recognition on each project
• Create Project Charters
• Facilitate PMO meetings, note actions and drive deadlines for PMO team
• Resource planning, booking and management
• Update master documents and presentation slides when needed.
• Assist with Financial reporting
• Assist with Sales documentation and communication to business thereof
• Track expenses and predict future costs
• Coordinate quality controls to ensure deliverables meet requirements
• Measure and report on project performance

Education, knowledge and Experience

• National Diploma/ Degree required
• Work experience as an IT Project Administrator, Project Coordinator, Project Manager, or similar role
• Good working knowledge of using Excel, Microsoft Projects, PowerPoint, and MS Teams
• Experience in ERP systems greatly beneficial
• PMP / PRINCE2 certification beneficial

 Skills and Ability

• Ability to work in a fast-paced team environment
• Strong multitasking skills with the ability to prioritize tasks
• Problem-solving skills with a keen eye for details
• Exceptional time-management and organizational skills
• Strong verbal as well as written communication skills