Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than... read more 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
What you will do in this role
Establish customer requests and expectations, offering efficient and accurate resolution
Manage multichannel interactions (e.g. voice, email or chat) to ensure a
What You'll Be Doing in This Role
Conducting assessments through detailed conversations, interviews, and observations to determine the appropriate testing or examination required
Facilitat
What you will do in this role:
Follow the end-to-end advisor selection process and in-house DTL/TL assessment process
Support Delivery of North America recruitment during specified campaign op
What you will do in this role:
Follow the end-to-end advisor selection process and in-house DTL/TL assessment process
Support Delivery of North America recruitment during specified campaign op
What you will do in this role:
As a Payroll Manager on our team, you will:
Review and update effective internal controls to maintain accurate processing
Ensure all third-party payments are
What you will do in this role
Establish customer requests and expectations, offering efficient and accurate resolution
Manage multichannel interactions (e.g. voice, email or chat) to ensure a
What you will do in this role:
Manage the implementation and continuous improvement of necessary Quality Frameworks and structures for all customer contacts across work streams
Create and depl
What you will do in this role:
Manage the implementation and continuous improvement of necessary Quality Frameworks and structures for all customer contacts across work streams
Create and depl
What you will do in this role
As a Senior IT Technician, you will:
Resolve issues assigned through the IT Helpdesk, ensuring timely and effective resolution
Diagnose and address fault
What you will do in this role
Establish customer requests and expectations, offering efficient and accurate resolution
Manage multichannel interactions (e.g. voice, email or chat) to ensure a
Your tasks:
You distribute accurate and timely agent schedules and enter Intraday corrections and exceptions into systems for agent time off and absences
You monitor inbound volume for unusual
Job Description
We’re looking for ambitious Sales Advisors who have experience working towards multiple targets in a fast-paced environment. We want target driven people to help us deliver ex
Job Description
We’re looking for ambitious Customer service Advisors who have experience working towards multiple targets in a fast-paced environment. We want target driven people to help us
Job Description
Our German speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.
Your new career w
Our Collection Advisors are responsible for:
Dealing with both outbound & inbound calls from customers who are in debt with the responsibility of the collection of those associated debts.
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providin
Job Description
The SR Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. em
Job Description
The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client
