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Our Purpose Statement Empowering business and society through people and technology On 1st August 2019, we announced the launch of our new ICT brand, a brand our people will take forward to deliver ICT services in South Africa and EMEA markets. A big part of our new ICT brand is that it's been designed for us, the people to serve our clients as one, a...
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Skills and Experience
What you’ll do:
- Working with channel and alliance partners to understand market, build pipeline and drive sales.
- Manage leads and understand customer requirements - mapped to products and services.
- On-board new partners and conduct enablement sessions to ensure partners are ready-to-sell.
- Visit potential customers with new partners to conduct demos, answer detailed product questions until partners are self-sufficient.
- Prioritise new product and service requirements, changes, enhancements from customers and partners.
- Develop go-to-market strategies, unique value propositions and execute.
- Develop competitive intelligence, pricing strategies and collateral.
- Prepare monthly, quarterly and annual reports and forecasts.
- Monitor sales performance metrics.
- Marketing and product positioning.
Your expertise:
Function related experience:
- Minimum of five years experience in overseeing channel partnerships, efficient presentation skills
- Attention to detail
- Knowledge of using different software
Leading teams:
Project experience:
Other experience:
- Well encouraged, possesses leadership skills, and suggests ideas for the company’s development
- Ability to direct a channel with multiple accounts and partners
- Promote teamwork and camaraderie amongst staff
- Able to communicate well and document reports
- Possess good interpersonal relationships towards co-workers
- Good attention to detail and professional presentation
Qualifications required:
Essential Qualifications:
- Degree in business or sales management
Preferred Qualifications:
- IT-related qualification with business knowledge or experience
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What you’ll do:
- Design, develop, and maintain software applications using C# .NET framework.
- Implement scalable and robust solutions across the full stack, including front-end, back-end, and database layers.
- Utilize BI Development tools and techniques to analyze data and create meaningful insights.
- Customize and extend functionality in CRM Dynamics 365 based on business needs.
- Collaborate with product management, design, and other stakeholders to define requirements and deliver features.
- Troubleshoot and debug complex issues, ensuring optimal performance and reliability.
- Mentor junior developers and contribute to a culture of technical excellence within the team.
- Stay updated with emerging technologies and industry trends, recommending improvements to existing processes and technologies.
Your expertise:
- Proven experience as a Full-Stack Developer with strong proficiency in C# .NET development.
- Experience working in Agile/Scrum development methodologies.
- Familiarity with cloud platforms such as Azure or AWS.
- Hands-on experience with BI Development tools such as Power BI, Tableau, or similar.
- Solid understanding of CRM Dynamics 365 development and customization.
- Proficiency in front-end technologies such as JavaScript, HTML5, CSS3, and frameworks like Angular or React.
- Experience with relational databases (SQL Server, MySQL, etc.) and NoSQL databases (MongoDB, Redis, etc.).
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
- Proven ability to work independently, prioritize tasks, and manage time efficiently.
Qualifications required:
- Bachelor’s degree in Computer Science, Engineering, or a related field; or equivalent practical experience.
Preferred qualifications:
- Master’s degree in Computer Science or related field.
- Certifications in C# .NET development, BI Development, or CRM Dynamics 365.
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What you’ll do:
Governance:
- Defines and maintains architectural principles, frameworks and standards for the development, deployment and management of application, information, communication and technology infrastructure.
- Ensures that the Group ICT architecture aligns with OMSA ICT strategy and is presented and approved through the Group Architecture processes
- Governs and assists in the Life Cycle Management of solution to promote adherence to OMSA ICT Principles and synergy across OMEM
- Governs and assists core application platform / solution development to ensure conformance to the Group ICT architectural standards.
- Governs development, evolution and maintenance of a detailed OMSA ICT architecture through the involvement of relevant stakeholders, as well as key internal and external forums.
- Governs the design, enablement and delivery of core application (e.g. PAS) platform migrations
- Provides input to OMSA ICT Strategy, Policies and Principles
- Provides long-term management of the Group ICT Architecture Strategy
Technical Consultation
- Provides consulting to Group Technology project teams and clients.
- Researches material, sells concepts and encourages business to assess and refocus both its business and IT strategy. Relationship Management
- Establish and manage the relationships with suppliers (both internal and external to OMEM CST), including service and support (SLAs).
- Manage stakeholder relationships and engagements.
- Participate in, and where appropriate, chair relevant workgroup forums. Vendor & Contract Management
- Acts on expert advice, and is a key player and sometimes technical leader in large-scale contract negotiations.
- Manages the relationship between technology / solution providers and Old Mutual. Experience:
- Solid exposure to Insurance Industry from a business perspective – sales, servicing, underwriting, reassurance, product launches, money in/out, claims,
- Solid understanding of Insurance products (protection, savings, annuities, wealth)
- Good understanding of the different Insurance software solutions available
- Very good functional understanding of Insurance, Savings and Investment Platforms.
- Well versed in the IT Architecture and Design of Insurance Platforms – ideally exposed to many different architecture and design approaches
- Solid background in IT System architecture, design and development.
- Solid background in data modelling, database design and data management
- Good track record of large scale systems migrations
- Good experience in the relevant OM software and hardware
Skills and Experience
Your expertise:
- Matric, plus relevant tertiary qualification, with EA practice certification e.g. Togaf or Zachman
- 7 years + related Systems Management/ Architecture, Information Management, Infrastructure Management/ Architecture experience.
- Proven track record in Enterprise Portal, Web Content Management, Social Media, Online transaction and eCommerce frameworks and Digital solutions.
- Experience in broader Financial Services (incl. Banking) would be an advantage.
- Experience with IBM Insurance Application Architecture (IAA) framework and/or ACORD Framework will be an advantage
- Multi-disciplinary application of wide knowledge spanning business, data and technology
- Working knowledge of Financial & Project management.
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Key Responsibilities:
- Develop and implement data governance policies and procedures to ensure data accuracy, consistency, and compliance.
- Monitor and enhance data quality across various BI systems, identifying and addressing data issues and inconsistencies.
- Manage and support master data management processes, ensuring accurate and consistent master data across the organization.
- Collaborate with business units to gather requirements, analyze data needs, and translate them into actionable BI solutions.
- Create and maintain documentation for data governance, quality standards, and MDM processes.
- Conduct regular audits of data and BI systems to ensure adherence to governance and quality standards.
- Provide insights and recommendations based on data analysis to support strategic decision-making.
Skills and Experience
Required Skills and Qualifications:
- Proven experience as a BI Business Analyst or similar role with a focus on data governance, quality, and MDM.
- Strong understanding of data governance frameworks, data quality management, and master data management principles.
- Experience with BI tools and technologies (e.g., Power BI, Tableau, Qlik).
- Proficiency in SQL and data querying.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
- Experience in creating and maintaining documentation related to data governance and quality.
Preferred Qualifications:
- Experience with data integration tools and ETL processes.
- Familiarity with data warehousing concepts and technologies.
- Knowledge of relevant industry regulations and compliance requirements.
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What you’ll do:
- Design, develop, and maintain data pipelines and ETL processes to support various business needs.
- Build and optimize data cubes to enable advanced data analysis and reporting.
- Collaborate with data developers and analysts to ensure data quality and integrity.
- Work with cloud platforms to deploy and manage data solutions, ensuring scalability and performance.
- Utilize MS Fabric to integrate and manage data flows across various environments.
- Monitor, troubleshoot, and optimize data systems to ensure efficient operation.
Skills and Experience
Your expertise:
- Must have a relevant 3-year IT experience or related qualification.
- 3+ years of experience in data pipeline design and development.
- Proficiency in SQL.
- Proficiency in Analysis Services (SSAS) as well as Integration Services (SSIS).
- Experience with RDBMS technologies such as SQL Server, MySQL, and PostgreSQL.
- Ability to use common scripting languages such as PowerShell, Bash, or Python for automation.
- Experience using unit and integration tests.
- Experience working with production BI environments and tools such as Tableau and Pyramid Analytics.
- Strong analytical and problem-solving skills.
- Proven experience in data development and data engineering roles.
- Expertise in cube building and data modeling.
- Hands-on experience with MS Fabric or similar tools.
- Solid understanding of data warehousing, ETL processes, and data integration.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
Other
Preferred Qualifications:
- Experience with big data technologies (e.g., Hadoop, Spark) is a plus.
- Familiarity with data visualization tools (e.g., Power BI, Tableau) is advantageous
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What you’ll do:
- The Cyber Security Account Manager plays a pivotal role in fostering strong, long-lasting relationships with Clients who rely on Vendors, such as Mimecast's email and data security services.
- This position focuses on understanding each Client's unique needs, providing expert guidance on primarily Mimecast's solutions, and ensuring that clients maximize the value of their Mimecast investments.
Client Relationship Management:
- Develop and maintain strong relationships with a portfolio of Mimecast and Cyber Security Clients.
- Act as the primary point of contact for Clients, addressing their inquiries, concerns, and feedback.
- Understand each Client's specific business goals and challenges and align Mimecast solutions accordingly.
Product Knowledge and Consultation:
- Possess in-depth knowledge of Mimecast's email and data security services.
- Coordinate assessments to identify areas where Mimecast solutions can enhance a Client's email security posture.
- Provide expert guidance and recommendations on the configuration and optimization of Mimecast services.
Account Growth and Retention:
- Identify opportunities for upselling and cross-selling Mimecast products and services.
- Collaborate with Sales teams to develop opportunities.
- Collaborate with Clients to develop expansion plans and strategies to meet their evolving security needs.
- Ensure high Client retention rates by addressing concerns and proactively mitigating issues.
Contract Management:
- Manage Client contracts, renewals, and negotiations.
- Coordinate contract discussions and work with Vendors, such as Mimecast's legal and finance teams, as needed.
- Monitor contract compliance and ensure Clients get the expected value from Mimecast services.
Client Training and Education:
- Coordinate training sessions and resources for Clients to empower them to use Mimecast services effectively.
- Keep Clients informed about new features, updates, and best practices.
Client Advocacy:
- Encourage satisfied Clients to become advocates by providing testimonials, references, or case studies.
- Act as a liaison between Clients and Vendor's product and support teams to ensure Client feedback is heard and addressed.
Reporting and Analytics:
- Generate and analyze reports on Client usage and satisfaction.
- Use data insights to identify improvement opportunities and proactively address Client concerns.
Industry Knowledge:
- Stay updated on industry trends, email security threats, and regulatory changes.
- Share relevant insights and recommendations with Clients to enhance their security posture.
Other
Your Expertise:
- Proven experience of at least 5 years in account management, specializing in Mimecast and preferably in the IT or cybersecurity industry.
- Familiarity with Mimecast's product suite or similar email and data security solutions.
Qualifications Required:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- Cyber Security Product Certifications (WithSecure/ Sendmarc/ Proofpoint/ Fortinet).
- Mimecast certification(s).
- Proven experience in account management for Mimecast services.
- Strong understanding of email security best practices.
- General Cyber Security Certifications.
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The successful person must have experience Testing on AS400. Some experience with Automation Testing will also be extremely beneficial.
- Functional Testing and all related activities: analysing business requirements, designing and executing test cases in an Agile environment.
- Creating and updating test cases to meet the business functional requirements using Test management tools like QC / ALM/AzureDevOps/ XRay tools
- Building and maintain regression test packs
- Performing manual execution of test cases within all test cycles (Unit, System Integration, UAT, Regression, Smoke)
- Performing manual execution of test cases to resolve production defects and incidents
- Performing back-end (database) testing using SQL queries on Oracle and SQL Server databases
- Performing risk based testing on complex systems
- API Testing (Postman / SOAP UI/ Rest Assured)
- Mobile testing preferable (Manual / Appium)
- Other Technologies: Jira
- Comfortable working in an Agile environment, conducting all the relevant ceremonies.
- AS400 experience is a must have.
- Experience with Automation Testing is a huge bonus, using tools/ tech like: Selenium, Java, Appium, etc.
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Main areas of responsibility include:
- Directing Solution & Software Architecting, Programming, and Documentation Development Processes across a number of teams that consist of Developers, Business Analysts, Scrum Masters, Architects, and Tech Leads.
- Control and manage choices available during development by choosing a standard way of pursuing application development by creating, defining, or choosing an application framework best suited for the engaged and client.
- Recognize potential reuse in the organization or in the application by observing and understanding the broader system environments and ecosystems, creating component designs showing knowledge of other applications across the iOCO landscape.
- Where appropriate, subdivide complex applications and solutions, during the design phase, into smaller, more manageable pieces during client engagement processes.
- Understand the interactions and dependencies among components, teams and clients.
- Carry accountability for the quality of the final product and projects.
- Responsible for technical growth and mentorship across various iOCO teams, inclusive of recruitment and retention of technical team members.
- Where appropriate, provision required skills, select an appropriate deployment model, direct testing protocols to validate releases and monitor performance after releases.
Skills and Experience
Experience and expertise:
- At least 10 years’ experience in Software Development with a minimum of 3 years’ experience in leading software development teams with hands-on architectural and distributed systems experience.
- Experience with delivering software projects using Agile / Scrum methodologies.
- A strong track record of project delivery for large, cross-functional, and co-dependent projects.
- Must be able to assist strategically in advising on new technology.
- Must be able to communicate effectively with both technical and business executives.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Strong problem-solving abilities.
- Proven track record of multi-tasking between business development, client-side delivery, and people management.
- Solid exposure in back-end, front-end and integration development.
- Must have a good understanding of DevOps implementations and disciplines such as:
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Your Expertise:
- 5+ years’ experience of software implementation.
- Multiple years of experience with QlikView or Qlik Sense or relevant Qlik Qualification or Certification.
- Must be willing to learn and adapt to new features and functionality with evolving products.
- Comfortable working in Agile development environments.
- Must be self-managed, responsive, and dedicated to exceptional customer support.
- Strong hands-on experience with relational databases and data modelling.
- Experience of BI tools and/or enterprise-type (ERP, CRM) applications.
- Experience with QlikView or Qlik Sense is preferred, though we are willing to train the right consultants with our technology. BI platform experience outside of Qlik is relevant as well.
Qualifications Required:
- BSc IT, or BCom or BSC Engineering/Industrial Engineering or Diploma equivalent
What you’ll do:
- Providing billable professional services to Qlik Customers in developing Qlik applications leveraging industry best practices.
- Managing activities including needs analysis, data review, product demonstrations.
- Becoming a Multi-Qlik Product expert in its features, benefits and application.
- Communicating via In Person, Phone, Email, and Web meetings with customers assisting and guiding them through the design, development, implementation and deployment process of Qlik applications.
- Driving all aspects of successful implementations from requirements and design to mentoring and delivery.
- Generating Discovery meetings and document final solutions for customers and provide Knowledge transfers.
- Analysing customer requirements and develop proposals of technical solutions.
- Providing onsite customer mentoring and professional services.
- Business level English mandatory
- Previous consulting experience preferred.
- Ability to articulate ideas clearly with exceptional organizational, presentation, and communication skills – both verbal and written.
- Aptitude, interest, and self-motivation to continually learn new tools and techniques.
- Friendly and professional demeanor with strong interpersonal skills to forge relationships of trust at all levels of the organization.
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What you’ll do:
- Manage the accounts portfolio
- Achieve assigned account objectives
- Set up account plans
- Establish strong, long-term client relationships
- Communicate with major clients on a regular basis and respond to specific queries
- Suggest solutions and innovative ideas to meet client needs
- Connect customer business and technology needs to solutions
- Coordinate with operations and product development to provide solutions
- Handle complaints and problems in a timely and effective manner
- Act as the liaison between key customers and internal teams
- Identify and approach new potential strategic customers
- Monitor sales performance metrics
- Prepare monthly, quarterly and annual reports and forecasts
- Monthly service reviews with customers
Qualifications required:
- Degree or Diploma in Sales, Business Administration or relevant field
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What you’ll do:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analysing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Data migration in UAT with correspondent data rules & documentation
- Regression testing automation
Your expertise:
- Level: High intermediate – senior (5+ years experience)
Competencies and key skills:
- Up-to-date knowledge of software test design, testing methodologies, test techniques and compatibility with various software programs.
- Excellent communication and critical thinking skills.
- Experience in Salesforce Sales & Service Cloud, Communications Cloud, Pardot,
- Einstein, Data Loader
- Ability to code & configure regression automated testing via Playwright or similar tools
- Experience with Agile tools such as Jira & Confluence
- API: SOAP UI, Postman or Rest Assured
Qualifications:
- Matric
- ISTQB
- Relevant IT/ Testing qualification
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What you’ll do:
Results Delivery
- Contribute to crafting of departmental business plan to ensure delivery of focus areas for the year in support of IT strategy.
- Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets.
- Provide input into the formalisation of the divisional budget.
- Manage allocated budget by tracking costs.
Stakeholder Relationship Management
- Build strategic / Industry/ Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions.
- Maintain on-going collaborate relationships with business through structured processes and ad hoc customer contact to ensure proper understanding of customer needs and delivery of appropriate solutions.
- Familiarise self with business requirements by attending relevant meetings with associates (developers, testers, business analysts, project managers etc) to share knowledge as well as play the expected role in various projects.
- Comply with the Service Level Agreements by ensuring that applications are developed, implemented and supported in line with cost, quality and timelines.
Process Management
- Manage own delivery against agreed delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
- Receive business requirements and conduct technical impact analysis to understand the impact of the required process change and decide on the scope of the project and how it will be delivered.
- Develop software to meet business requirements utilising the relevant coding design patterns.
- Conduct unit testing of the code written by to ensure that if fulfils the requirements as set out in the business functional requirements specification.
- Create supporting documentation to ensure that there is an accessible reference detailing how the application was developed and tested, thereby making it easy to support the solution in future and train end users.
- Assist with the deployment of the application into production by providing relevant documentation for deployment, creating a deployment artefact to make the system available for business users.
- Support the business during user acceptance testing by resolving any queries and defects to ensure delivery of a system that meets business requirements.
- Support production queries by resolving any queries and defects to make the system available for business users.
- Take responsibility for own work by developing tracking matrix to ensure that work is delivered in line with agreed timelines.
- Ensure that you are available for DR, health checks or any weekend environment checks.
- Ensure that all audit findings in the operations environment are close timeously.
- Where possible – ensure all processes that can be automated are. No Manual work where it can be avoided.
- Provide a stable Production Environment which is predictable and reliable.
- Ensure change process is followed and test evidence provided for production changes.
- Conduct requirement analysis and planning on new work requests/projects from business.
Other
Your expertise:
- 5 years’ experience using multiple Microsoft technologies and platforms.
- Must have Capital Markets experience.
- Technology stack
- .Net framework
- .Net core
- JavaScript framework (Angular, react, blazer advantageous)
- Microsoft SQL server
- Oracle database
- ASP.Net – MVC
- CSS3
- HTML5
- Exposure to NoSQL and Mango DB
- Exposure to cloud technologies (AWS, Azure DevOps, Azure services)
- Understanding Lower networking (OSI Model) TCP/UDP programming
- .Net Entity framework and Entity framework core (Understanding of writing LINQ queries
- Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email)
- Software Design: Proficiency in refactoring, SOLID principles, Design Patterns and Clear Application Architecture
- Testable Code: Experience in writing testable code and exposure to TDD
- CI/CD Environments: Familiarity with continuous integration and delivery environments
- Experience with microservices technology (preferably rest services API)
Qualifications required:
- Degree in Information Technology
Method of Application
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