Jobs at MTN

Responsibilities

Key Deliverables

Sales Planning

• Plan and execute a go-to-market strategy for target industry verticals, regions and segments in line with the Fixed Solutions sales strategy.
• Plan and execute the Fixed Solutions sales strategy to meet the set goals to ensure that sales targets are achieved or exceeded.
• Work with account managers to develop and execute a comprehensive account or territory plan.
• Build and manage a healthy sales pipeline focused on driving revenue, adoption and market penetration across regions and segments. 
• Deliver accurate business metrics, monthly forecasts and pipeline development reports.

Business Development

• Implement a consultative selling approach by prioritising client relationships and seeking out open dialogues to explore an understanding the clients’ business, services and technology needs before offering a solution.
• Work closely with account managers to identify, qualify, shape and convert opportunities.
• Work with account managers to ensure the timely submission of quality proposals, quotations and RFP responses.
• Prospect for new opportunities to up-sell and cross-sell and, in turn, expand existing accounts within an established geographic territory and solution product line.
• Generate demand by assisting clients to identify and qualify current needs.
• Drive revenue and market share in enterprise accounts across defined industry verticals, regions and segments.
• Engage with segment and regional account management teams, presales solution architects, external partners and professional services organisations to drive large and highly complex opportunities to closure.
• Work with account managers to positions MTN as a market leader within the target markets by conveying compelling value propositions and return on investments for the Fixed Solutions offering. 
• Develop a personal network within the business sector and represent MTN Fixed Solutions portfolio at key ICT events, such as conferences and trade fairs, to enhance the visibility and reputation of MTN and its ICT products and services offering.
• Maintain a high level of knowledge of MTN Fixed Solutions while keeping abreast of the competitive landscape and industry trends.

Product Development

• Contribute to the pre-sales process by working with solution architects to create best solution designs for customers.
• Collaborate across functional teams within the ICT Business to enable the development of solutions necessary to drive the desired business outcomes for customers
• Provide customer feedback to Product Owners on product performance; and support the roll-out of new products.

Governance and Risk Management

• Maintain alignment to the Group sales and presales architect processes.
• Comply with relevant MTN policies and procedures

Qualifications

Job Requirements (Education, Experience and Competencies)

Education: 

• Minimum of 3-year diploma preferably in an ICT discipline.
• Fluent in language of country with basic command of English.

Experience:

• Minimum of 3 years’ commercial experience in a complex technology solution-selling environment.
• Experience engaging with and providing ICT solutions to senior stakeholders within large enterprise client accounts.
• Deep customer-facing experience, particularly on large accounts combined with the ability to work with account managers.
• Experience working in a medium sized organisation.

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Job Description
Strategy Execution

• Assist to manage and execute a strategic roadmap that achieves growth, user engagement and monetization
• While engaging with varying parts of the business prepaid / postpaid / digital / CVM to align, enable business as well as drive new features based on data and customer research
• Ensure tracking of success of each feature in terms of conversion and ROI.
• Implement and launch new products features
• Use market and competitive analysis, business goals, and technology capabilities to review opportunities
• Work with other channel specialists to understand what features are being on which channels and how the journeys are being done

Customer experience

• Develops deep understanding of customer needs/insights for the development of online platforms business products and services
• Supports to ensure competitive analysis of the recharges experience for the business product and services domain
• Drive continuous improvement of our business products and services experience based on deep analytics and insights
• Ensure the platform user experience substantiates our brand differentiation strategy
• Support platform design activities and be obsessed with improving the Online user experience.

Commercial Online Capabilities

• To support recharges technology roadmap and provides requirements for channel experiences
• Understands the product strategy and roadmap and co-ordinates with key cross function stakeholders
• Supports detailed requirements gathering and detailed designs of core capability
• Understands business models for investment assessment
• Supports detailed TNPS analysis
• Ensures that appropriate commercial overviews, business models and processes are in place for any Recharges product or service investment
• Supports international markets Online execution
• Manages the tracking of business benefits delivered by business roadmap implementation
• Supports the development of the relevant business cases to back up market deployments or extensions of capabilities

Performance tracking

• Implement a robust reporting framework to include the definition of a KPI dashboard to monitor the overall health and track the achievements of the business product and
• services roadmap, business benefits and ensure delivery is on time, within scope and budget
• Monthly input to team leader & other key decision-making bodies
• Delivery tracking of business products and service into market
• Control and manage any allocated product budget and ROI

Leadership and teamwork

• Champion of change, positioning the Online Channel’s way of working as a model for customer led, brand experience, new company culture and organizational development
• Create a high level of employee engagement to deliver the leading customer experience in MTN
• Actively manage relationships and alignment with Technology and specifically the Customer Business Units
• Manage relationships with key suppliers where required
• Forge a close working relationship with local management teams
• Thought leadership to develop a Best in Class Customer Online experience

Innovation and change

• Supports the drive for innovation in business product and service delivery low to high impact initiatives
• Take a deep interest in new technologies and emerging global service delivery trends and their relevance to MTN’s Online Channel approach
• Supports development and testing of proof of concept business products and services to enhance the customer experience
• Drive continuous improvement programmes for business products and services

Communication

• An articulate and persuasive communicator with the ability to forge effective working relationships quickly and across stakeholders
• Perceived as deeply knowledgeable and manages effectively “up”, “down” and across virtual teams
• An effective collaborator who effects improvements through influence and persuasion

Operational meetings

• Assist in the preparation and contribution to the Review and Retrospective Forum meetings and participate in the demonstration of delivered work and progress made (biweekly
• / weekly)
• Assist in the preparation and contribution of key insights for the Consumer online channel in the weekly Round Up Forum to facilitate decision making
• Lead in “Stand Up” meetings to orientate the team for the upcoming day’s work
• Participate in any other cross-functional operational meetings

Escalations

• Resolve escalations that have significant impact on Recharges
• Advise management of issues that will result in significant time, scope, employee/customer or cost impacts, if not resolved
• Contribute towards providing recommendations to issues to remain compliant with framework of operation

People & Culture Management

• Enable and model healthy employee relations and collaborative teamwork
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
• Act as an ambassador for the Channels team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first
• choice
• Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning as well as through Yello world research,
• attendance at handset manufacturers workshops and demonstrations, studying POS materials and Yello Trader and research on MTN website, GSM arena, etc.
• Identify own as well as functional training needs and liaise with Marketing and Training to ensure that internal and external sales teams (non-owned stores) are trained and
• skilled to engage with customers and utilise systems and sales tools effectively

Report Generation

• Develop and submit reports to facilitate decision making
• Report to the Product Manager on progress made against measurement metrics of Recharges
• Provide detailed progress reports both at sub-functional and functional level

Responsibilities
Strategy Execution

• Assist to manage and execute a strategic roadmap that achieves growth, user engagement and monetization
• While engaging with varying parts of the business prepaid / postpaid / digital / CVM to align, enable business as well as drive new features based on data and customer research
• Ensure tracking of success of each feature in terms of conversion and ROI.
• Implement and launch new products features
• Use market and competitive analysis, business goals, and technology capabilities to review opportunities
• Work with other channel specialists to understand what features are being on which channels and how the journeys are being done

Customer experience

• Develops deep understanding of customer needs/insights for the development of online platforms business products and services
• Supports to ensure competitive analysis of the recharges experience for the business product and services domain
• Drive continuous improvement of our business products and services experience based on deep analytics and insights
• Ensure the platform user experience substantiates our brand differentiation strategy
• Support platform design activities and be obsessed with improving the Online user experience.

Commercial Online Capabilities

• To support recharges technology roadmap and provides requirements for channel experiences
• Understands the product strategy and roadmap and co-ordinates with key cross function stakeholders
• Supports detailed requirements gathering and detailed designs of core capability
• Understands business models for investment assessment
• Supports detailed TNPS analysis
• Ensures that appropriate commercial overviews, business models and processes are in place for any Recharges product or service investment
• Supports international markets Online execution
• Manages the tracking of business benefits delivered by business roadmap implementation
• Supports the development of the relevant business cases to back up market deployments or extensions of capabilities

Performance tracking

• Implement a robust reporting framework to include the definition of a KPI dashboard to monitor the overall health and track the achievements of the business product and
• services roadmap, business benefits and ensure delivery is on time, within scope and budget
• Monthly input to team leader & other key decision-making bodies
• Delivery tracking of business products and service into market
• Control and manage any allocated product budget and ROI

Leadership and teamwork

• Champion of change, positioning the Online Channel’s way of working as a model for customer led, brand experience, new company culture and organizational development
• Create a high level of employee engagement to deliver the leading customer experience in MTN
• Actively manage relationships and alignment with Technology and specifically the Customer Business Units
• Manage relationships with key suppliers where required
• Forge a close working relationship with local management teams
• Thought leadership to develop a Best in Class Customer Online experience

Innovation and change

• Supports the drive for innovation in business product and service delivery low to high impact initiatives
• Take a deep interest in new technologies and emerging global service delivery trends and their relevance to MTN’s Online Channel approach
• Supports development and testing of proof of concept business products and services to enhance the customer experience
• Drive continuous improvement programmes for business products and services

Communication

• An articulate and persuasive communicator with the ability to forge effective working relationships quickly and across stakeholders
• Perceived as deeply knowledgeable and manages effectively “up”, “down” and across virtual teams
• An effective collaborator who effects improvements through influence and persuasion

Operational meetings

• Assist in the preparation and contribution to the Review and Retrospective Forum meetings and participate in the demonstration of delivered work and progress made (biweekly
• / weekly)
• Assist in the preparation and contribution of key insights for the Consumer online channel in the weekly Round Up Forum to facilitate decision making
• Lead in “Stand Up” meetings to orientate the team for the upcoming day’s work
• Participate in any other cross-functional operational meetings

Escalations

• Resolve escalations that have significant impact on Recharges
• Advise management of issues that will result in significant time, scope, employee/customer or cost impacts, if not resolved
• Contribute towards providing recommendations to issues to remain compliant with framework of operation

People & Culture Management

• Enable and model healthy employee relations and collaborative teamwork
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
• Act as an ambassador for the Channels team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first
• choice
• Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning as well as through Yello world research,
• attendance at handset manufacturers workshops and demonstrations, studying POS materials and Yello Trader and research on MTN website, GSM arena, etc.
• Identify own as well as functional training needs and liaise with Marketing and Training to ensure that internal and external sales teams (non-owned stores) are trained and
• skilled to engage with customers and utilise systems and sales tools effectively

Report Generation

• Develop and submit reports to facilitate decision making
• Report to the Product Manager on progress made against measurement metrics of Recharges
• Provide detailed progress reports both at sub-functional and functional level

Qualifications
Education

• Matric/Grade 12
• Tertiary education in Communications & Marketing

Experience

• Minimum of 2-3 years of experience in e-commerce
• or online platform management.
• Proven track record of successfully managing and
• optimizing digital platforms.
• Strong understanding of online recharge systems and
• processes.
• Experience with data analysis tools and reporting
• software is a plus.
• A passion for providing exceptional customer service.

Required Skills

• Able to handle pressure
• Demonstrate proficiency on all required systems
• Flexibility to travel and meet deadlines as required

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Key Performance Areas: 
Task Complexity:
Operational Planning

• Align operational Pricing objectives and pricing models for promotional services, packages to ensure market  penetration and customer acquisition for the relevant segment with overall strategic roadmap. Consider the long term (1-2 years) implications of actions from a broad perspective including long term positioning 
• Ensure alignment of financial target to sales plan to ensure that products and promotional initiatives are met
• Monitor and consolidate trends in customer patterns around promotional initiatives for concise forecasting of revenue and profit per promotional initiative and required stock levels
• Identify gaps in performance of promotional initiatives and product launches from a financial perspective to evaluate profitability
• Drive best practice, continuous improvement and innovation at process and procedure level 
• Construct, implement and  improve methods, processes and systems to enhance effectiveness and meet organisational goals in terms of pricing
• Identify innovative ways to use minimum resources to achieve maximum outputs
• Sharing and working together as a Pricing team and continuously having knowledge share sessions

Pricing Implementation 
Roadmap Projects

• Work with internal stakeholders and the broader Business Support team namely Product & Innovation,  Network Group, IS, Sales Teams,Regulatory  as well as Strategic  Marketing teams and Finance in the development and execution of product and pricing 
• Implement the strategy for all business cases in the organisation to ensure alignment with MTN’s Business Plan and strategy
• Effectively manage pricing and promotional projects as required
• Communicate regularly and coordinate promo initiatives, assumptions and input with Consumer Segment, Product, Finance & Regional Marketing 
• Consider the impact of solutions on other areas of the business, as well as the interdependency of units
• Support the pricing framework and methodology in the organisation
• Where required, plan as well drive the implementation of device pricing frameworks
• Align with all tools and models to assess MTN SA’s key value drivers and provide ad hoc analytical support to assess key strategic decisions’ economic and commercial impact (e.g., major investments, disruptive products or pricing plans)
• Support Promo Manager in conducting research around product and business solutions
• Ensure integration and consistency of product pricing 
• Act as an organisational Pricing Business Analyst and deal with queries and provide advice around pricing
• Apply and share knowledge around pricing regulation
• Manage pricing requests as required in line with promos
• Input into quantification of new revenue streams and ensure that they are value creative to the organization
• Consider the impact of solutions on other areas of the business, as well as the interdependency of units

Promotions and Pricing 

• Review and supervise all the pricing databases in MTN Service Providers for Consumer channel
• Supervise the execution of the procedure for discount given to the Consumer channel
• Review and supervise all different price lists and communicate it to the indirect and direct channels once a month minimum i.e. Dealer Pricelist, Insurance Pricelist. All Promotional Database Pricelists, Service Provider Pricelist, Pre-paid Dealer & Pre-paid Retail Pricelists and Manufacturer Pricelist 
• Ensure that the delegations of authority on all promotional planning activity are in line with company policies
• Assist in ensuring that legal agreements meet the requirements pertaining to commissions and claims
• Ensure that claims are processed in accordance with processes and within agreed timelines

Analytics, Reporting and Business Implementation

• Input into quarterly funding process by way of aligning engagement between Segment, Sales and Finance, proposition of options and margin impacts, approval and notification
• Consider impacts to Price Plan profitability analytics, and financial impact of proposed changes, .
• Pricing/Revenue Reporting for respective Pricing portfolio . Monthly rate and traffic analyses.
• Analyse and advise on insights from market trends to align recommended pricing strategies 
• Research and stay updated with pricing trends in the industry
• Consider local conditions, as well as competitor activity
• Constantly monitor and evaluate competitor activity and influence on product pricing, gaining an understanding of their pricing strategy and input into contingency plans
• Identify ways to research and assess competitive landscape in consumer markets to be considered in creation of product and solution portfolio
• Pricing and Product assumptions input to quarterly Revenue Forecasting and annual Budgeting process for Pricing portfolio.
• Track and evaluate outcomes of key price changes made

Customer Satisfaction

• Ensure service delivery in line with needs of the business
• Understand customer needs and develop and fine-tune systems accordingly
• Put contingency plans in place to prevent delays and enhance the customer experience 
• Identify trends and patterns pertaining to customer requests and ensure continuous improvement as an important element of service delivery

Lateral Dimensions: 
Creativities (improvement/innovation inherent)  

• Apply market research in an optimal way to add as much value as possible to other areas of the business
• Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage
• Recommend innovative solutions to enhance MTN performance
• Deploying and redeploying resources in the most effective way
• Make continuous improvements at system, process and procedure level
• Explore innovative ways to manage and build the MTN Brand through pricing structures
• Negotiation of best deals with vendors and service providers
• Establish sound relationships with all other business areas
• Identify innovative ways to use minimum resources to achieve maximum outputs
• Identify and exploit new opportunities to grow the business further
• Encourage continuous improvement
• Proactively seek information on business issues, particularly outside the Marketing Support unit which may impact on the unit 
• Implement cost-saving activities

Vulnerabilities (control span) 

• Limited resources
• Evolution of technology
• Fluctuations in the market 
• Competitive activity
• Reliance on the stability and availability of systems
• Ineffective support from key stakeholders 
• Customer dissatisfaction
• Non-achievement of turnaround times
• Inappropriate processes resulting in delayed service to clients

Collaboration:  
Responsibility towards:  

• Direct reports: None
• Matrix reports: None
• Key customers: Business Segment Management Team, Products and Services, , Sales Teams, Regional Marketing, CVM
• Key suppliers: Finance, Service Providers, Competitive Intelligence, Marketing and Device Support Team
• Relations, etc.:

Discretionary Space:

• Independent thought and Judgment: 
• Can set objectives for the unit
• Dissemination of information
• Implementation of Product pricing  and projects
• Vendor and Service Provider Management
• Budget compliance
• Resource allocation
• System, process and procedure fine-tuning and development to achieve business objectives

Qualifications
Minimum Requirements:
Education:

• 3 year Degree / Diploma in Commerce (Marketing / Communication) or related
• Global Experience Standards (5)
• Minimum of 5 years’ experience in an area of analysis/ commercial specialisation; with experience in supervising/managing others along workstream
• Experience working in a medium to large organization  

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Responsibilities
Key Activities & Responsibilities

Strategy Development and Implementation

• Drive the effective implementation of MTN SA’s Postpaid Product Management, Pricing and Operations design strategy, with emphasis on client experience (internal and external), ensuring maximum market penetration, growth and profitability
• Provide direction, structure, business plans and support and ensure these are in line with the overall MTN strategy, divisional goals, and market needs and requirements
• Identify required resources, personnel and funding to achieve the divisional goals

Product Management and VAS:

• Develop and execute the product roadmap for postpaid services, ensuring alignment with company strategy and market needs.
• Oversee the lifecycle management of postpaid products, including new product development, enhancement, and retirement.
• Collaborate with cross-functional teams (e.g., marketing, sales, engineering) to drive product initiatives and launch new VAS.
• Monitor and analyze market trends, customer feedback, and competitive landscape to identify opportunities for innovation and improvement.

Postpaid Pricing and Reporting:

• Develop and implement competitive and profitable pricing strategies for postpaid plans and services.
• Conduct regular pricing reviews and adjustments based on market conditions, cost analysis, and customer demand.
• Establish and maintain robust reporting mechanisms to track product performance, customer acquisition, and revenue metrics.
• Provide insights and recommendations to senior management based on data analysis and market intelligence.

Business Operations:

• Oversee the day-to-day operations of the postpaid business unit, ensuring efficiency and effectiveness.
• Implement and optimize processes to enhance customer experience, reduce churn, and improve operational KPIs.
• Manage relationships with key stakeholders, including vendors, partners, and internal teams, to ensure seamless delivery of postpaid services.
• Lead and mentor the business operations team, fostering a culture of continuous improvement and excellence.

Budgets:

• Manage the sub-divisional budgets in line with business objectives
• Manage project or initiative budgets in line with business objectives
• Monitor and control the budgetary needs of the prepaid solutions units

Operational Delivery:

• Ensure synergy across the functional area through effective management of inter-functional relations and activities
• Ensure the local Postpaid customer contact rules apply within the MTN Group
• Report on a monthly and quarterly basis to management relating to progress made with Postpaid and in accordance with the measurement metrics set by the organisation.

Continuous Improvement

• Play a critical role in creating thought leadership (Area-specific trends , industry best practice) within the BU space
• Research and keep abreast of new innovations , identify and share leading practices, concepts and benchmarks on a continual basis with own teams
• Participate in communities of practices and conferences to facilitate knowledge sharing and positioning of MTN’s intellectual property and employer of choice brand towards the external marketplace
• Monitor true-value metrics to measure the impact and benefit of the function to MTN SA

Governance, Policies and Procedures

• Ensure effective implementation of (and compliance towards) company policies, processes, and procedures. Put effective methods and standards in place in alignment with aforementioned
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
• Ensure effective and efficient service escalation processes are in place
• Continuously review key risks, issues and dependencies and set mitigation actions

People (Learning & Growth) Perspective:

• Set integrated goals and objectives for the Regional team within MTN in order to achieve a future-focused, future-fit high-performing organisation
• Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
• Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
• Create and implement personal development plans
• Define the KPAs and KPIs that will be cascaded down to each area
• Manage Performance and identify training needs. Coach and guide subordinates
• Enable and model healthy employee relations and collaborative teamwork
• Manage diversity, develop, and embed an Employment Equity plan for the business area
• Contribute to building a culture  of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’  behaviour

Qualifications
Education:

• Bachelor’s degree in Marketing or related field of studies
• Honors & Master advantageous

Experience

• Min 10 years of relevant work experience in a global / multinational business environment (understanding of emerging markets advantageous)
• Manager track record of 5 years or more, with at least 3 years in relevant sector/industry
• Experience in leading change / transformation (marketing) at an operational level advantageous
• Experience in continuous improvement through the implementation of best practices
• Worked across diverse cultures and geographies advantageous
• Telecom experience advantageous

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Job Description
Mission/ Core purpose of the Job

• Effectively plan and implement in terms of cost and quality, products and specifications within the MTN network
• Focus on key projects such as RAN rollout and network resilience in respect to best fit for purpose technologies
• Research, and trial, in aid of selecting the most appropriate products, specifications and technologies in respect to the aforementioned projects
• Ensure a multi-vendor approach is adopted to ensure effective supply chain management to meet stringent rollout requirements

Responsibilities
Context (Global influences, environmental / industry demands, organisational mission etc.)

• Working domain across Engineering, Implementation and Operations
• Interface with Procurement, Warehouse, Planning, Network Operations, Regions.
• Visit supplier premises to evaluate existing and new products for evaluation
• Ability to keep track of global technology advancements and stay abreast of standardization work of relevant industry bodies

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Task Complexity: 

• Strategy Development 
• Contribute to the definition of the products and specification strategy clearly describing the future vision for type approvals required and identifying key decision points to enable this vision to be achieved. 
• Participate in the translation of the products and specification strategy into long range plans. 
• Assist in formulating inputs towards the overall technology strategy. 
• Assist in delivering a product specification within a 3-year time horizon taking global technology developments into consideration.

Planning & Delivery 

• Determine / design site build & resilience product specifications. 
• Prepare technical evaluation criteria for products, evaluate products and present findings to product and specification committee (PSC). 
• Perform technical adjudications on new or existing products. 
• Manage product integration into the network by liaising with MTN staff (Engineering/Implementation/Operation) informing them of new products or processes. 
• Coordinated all RAN (BTS and Transmission) and Resilience specification changes and update all relevant specifications. 
• Ensure that the contents of site build Bills of Materials (BOM) are up to date for material planning requirements. 
• Develop cost saving and innovative ideas. 
• Assist with obtaining National build objectives as per agreed list. 
• Maintain knowledge regarding global trends in network power solutions. 
• Liaise with suppliers and assist staff on Transmission, RF, BTS, AC and DC power systems, Cooling, and other products used in the Implementation & Rollout domain. 
• As the specialist you will advise teams and or resolve technical problems that arise while implementing projects. 
• Support MTN Group with regard to specifications and product introduction. 
• Investigate all new products introduced by vendors and ensure seamless installation into network. 
• Write technical product specifications and enforce that products used for BTS site build meets the required technical standard and is correctly specified prior to deployment into the network. 
• Write and update RAN and Resilience specifications and ensure specification change control management. 
• Perform Technical evaluations of PSC submissions and present to PSC Committee to approve products accordingly.

Project Management

• Develop and drive the execution of agreed products until handover to the project management office for rollout
• Drive the implementation, tracking, monitoring and compliance of the products approved
• Contract management in line with Procurement Policies
• Risk management in respect to life span of the products being presented to PSC
• Communication and co-ordination
• Ensure communication of plans and integration of feedback
• Prepare product specification documentation.
• Co-operate with and support of other network group departments at all levels.
• Manage and interface with other areas of the business outside of the core implementation department as required for successful planning and implementation (e.g., with Suppliers, 3rd Parties, local M&E Engineers, and Business & Logistics department to ensure that contracts from a technical perspective are negotiated in the best interest of MTN)
• Interface with legal and / or regulators where required.

Financial Management

• Continuously strive to identify and eliminate non-contributory expenditure
• Supervisory / Leadership / Managerial Tasks:
• Influence subordinate Specialist / Engineers (local or regional) w.r.t product and specification related issues and policy.
• Act as technical representative in contract negotiations with Commercial/Legal departments
• Assist in controlling budgetary management for both capital and operational expenditure in line with the Business Units requirements.
• Communicate actively throughout Network Group.
• Develop and manage standards and specifications.
• Technical leadership.

Qualifications
Job Requirements (Education, Experience and Competencies)
Education: Global Education Standards 

• B Degree or National Technical Diploma with relevant experience

Experience: Global Experience Standards (5)

• Experience in the engineering and implementation environment in respect to mobile rollout and products / solutions thereof
• Worked across diverse cultures and geographies advantageous.