Job Opportunities at Ignition Group

Description:

• The Business Analyst takes responsibility for assisting with the improvement of the quality of IT products and services by analysing data to inform business decisions and finding technology solutions to business needs.

Assessment and Improvement of IT Systems

• Assess information technology systems.
• Make suggestions for better alignment with business needs.
• Team Collaboration and Understanding

Collaborate with team members.

• Understand organizational and operational challenges.

Prioritization and Objective Determination

• Determine IT service request objectives.
• Prioritize requirements of stakeholders accordingly.

Business Needs Discovery and Clarification

• Discover, organize, and clarify business needs.
• Review/produce specifications for change.

Definition of Business System Objectives

• Define objectives and scope of the business system.

Requirement Specification

• Prepare detailed requirement specifications.
• Use case statements and related documentation.

Work Session Facilitation

• Plan, organize, and facilitate work sessions for gathering business requirements.

Business Case Development

• Assist with the development of the business case.

Requirements Review and Editing

• Review and edit requirements based on proposed solutions.

System Solution Research and Evaluation

• Research, evaluate, and source possible system solutions.

Status Meetings and Prioritization

• Conduct status meetings with business for updates.
• Prioritize work efforts.

Collaboration with Development Teams

• Collaborate with application and software development team.
• Design, development, and defect management.

Testing and Project Management

• Work with the software testing team.
• Setup test criteria and test plans.
• Manage documented requirements through the development cycle.

Project Lifecycle Management

• Use requirements for design or review of test cases.
• Process change requests.
• Manage project scope, acceptance, installation, and deployment.

 

Requirements:

Knowledge, skills and attributes:

• Proficient in data analysis.
• Good verbal and written communication skills.
• Good understanding of business functional areas.
• Ability to problem solve and apply relevant methodologies to prepare detailed specifications using case statements and related documentation.
• Knowledge of proper requirements specification and development.
• Working knowledge of Agile and Waterfall Methodologies.
• Ability to elicit requirements and write technical documents.

Education and training:

• Bachelor’s degree in information systems, computer engineering, or related field

Experience:

• Minimum of 3 years progressive experience in an IT business analysis role.
• Experience using process / functional requirements definition methods.
• Experience in programming.
   

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Description:

• The purpose of this role is to lead and manage marketing-related activities within the Ignition Group. As a Client Partner, you will focus on developing strategies for our internal communications, encompassing HR, Employee Experience, Facilities, IT, Legal, and Security. Your primary responsibilities will include strategizing, implementing, and analyzing the effectiveness of our communication efforts.

Responsibilities:

Key Liaison and Communication

• Provide service and support to key brands within the Group from a Client Service/Account Management perspective.
• Develop internal communication campaigns for key brands.
• Collaborate closely with the Clients, Marketing Managers, Creative Team, and external partners to generate creative ideas and solutions that align with brand strategies.

Thought Leadership

• Maintain a broad vision to see the bigger picture and guide projects effectively.
• Oversee each step of the execution process, from inception to reporting.
• Apply a methodical approach to the creative process and holistic project management.
• Strategy development on behalf of our clients, and produce detailed reports.
• Offer creative direction and insights for briefings.
• Generate innovative concepts and ideas, ensuring their successful execution.
• Manage time effectively and develop project scopes.
• Create, develop, manage, and track the rollout of communication strategies.

Requirements:

• Relevant marketing qualification (diploma or degree in marketing, communications).
• 3 years of marketing experience in Brand/Account Management within an agency or a similar environment.
• Proven experience in a fast-paced, dynamic environment.
• Exceptional organizational and time management skills.
• Excellent communication, interpersonal skills, and conflict resolution abilities.
• Proficiency in Microsoft Office Suite.
• Strong presentation skills.
• Experience with marketing project management tools.
   

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Description:
Primary purpose

• Create engaged and happy employees that love coming to work.The Culture & Events Coordinator is responsible for end-to-end execution of recognition events within the business. They strategically ensure that the EX-pillar “Celebrate the Wins and Moments That Matter” are culturally experienced by all staff.

Key roles and responsibilities

 Event Organization and Planning

• Master precision in organizing events
• Planning with timelines, budgets, themes, and measurables

Budget Management

• Careful budgeting for each event
• Utilizing vendor networks and cost-saving strategies

Execution Excellence

• Ensuring smooth execution of events
• Adapting to unexpected situations without attendees noticing

Collaboration with Marketing

• Working collaboratively with the Marketing team
• Bringing the Ignition brand to life creatively

Awards Management

• Delivering Star of the Month Awards
• Managing Quarterly Leadership Awards

Strategic Measurement of Event Success

• Understanding strategic measurement of event success
• Impact of events on overall business

Cultural Replication

• Replicating Ignition's culture from Durban to Cape Town
• Ensuring a consistent organizational culture

Voice of the Employee

• Representing the Voice of the Employee in Cape Town
• Addressing employee pain points and making bold changes

Senior Management Birthday Gifts

• Delivering and managing birthday gifts for Senior Management
• Coordinating gifts in both Cape Town and Johannesburg

Cross-Business Unit Collaboration

• Creating and executing events across Business Units
• Driving Collaboration and teamwork.

Requirements:

• Education, Experience & Attributes:
• Knowledge, skills and attributes:
• Has own vehicle and valid drivers’ license.
• Flexible working hours
• Excellent organizational skills
• Strong execution skills.
• Creative flair.
• Attention to detail.
• Data driven.
• Team player

Education and training:

• Matric

Experience:

• At least 3 years of event management.
• Branding / Marketing experience is a bonus.
   

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Description:

• Our Trainers should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. We’ve created a program that gives our Trainees incredible access, exposure and the opportunity to succeed in a demanding environment.
• We need Trainers who will ask that their Trainees take advantage of every opportunity to learn, grow and stay uncomfortable. Help give our future employees the tools to be more independent. Equip them so that they gain more control of their lives and have a strong foundation upon which to build lifelong habits for success within our company. Facilitate product, soft skills and systems training in a fast-paced contact centre environment so that we achieve both the company and our clients’ business and strategic objectives.

The detail

• Training preparation and facilitation - Update lesson plans, training material and versions to be used in facilitation of training in accordance with our curriculum, systems and/or product changes.
• Be an industry Thought Leader - Constantly look for ways to up-skill and familiarize yourself with business related developments and enhancements in the industry. Constantly seek ways to improve the training experience and share your ideas with your colleagues.
• Coach and Develop our Trainees and new Employees - Provide additional support to the new agents during the first full month throughout our training phases and into full production. Identify development gaps of Trainees and new agents to assist their managers with helping our new employees achieve optimal performance. Provide ongoing feedback to the recruitment team to assist in the improvement of the calibre of future hires.
• Reporting and Assessments - Conducts and submits Skills Gap Analysis reports for existing staff as required. Submit daily reports. Prepare candidates for tests and assessments.

Requirements:

Are you this person?

• Do you have your matric, as well as your Train the Trainer, and RE?
• While a coaching qualification is preferred, coaching experience is essential.
• Are you qualified as, or interested in becoming, an accredited assessor?
• Do you have a minimum of 2 years’ training experience, product, systems and/or soft skills training?
• Do you have training experience relevant to a contact centre and/or other high volume environment?
• This position is an International role, working shifts start from 4pm/7pm - Monday - Friday

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Description:

• The purpose of the Digital Sales Lead is to lead, strategize and grow digital advertising/promotions and market research sales for premium direct agencies, advertising partners and clients. This position aims to drive customer service excellence, foster enduring client relationships, and achieve digital advertising sales targets through effective strategic planning, market analysis and Halaala brand championing. This position will play a crucial role in increasing advertiser interest and favourability, driving sales and increasing revenue, and contributing to the overall growth and success of the business.

Take to Market Sales Strategy

Develop and define a sales strategy focused on aggressively growing premium ad sales and revenue for direct IO advertising.

• Sales Pipeline and Targets
• Effectively grow the overall sales pipeline and achieve or exceed sales targets.
• Advertiser Leads and Relationships
• Work closely with the Ignition Media Head to create and maintain an advertiser leads list.
• Develop and build strong relationships with existing and prospective advertisers, agencies, shopper marketers and research houses to foster and expand advertiser loyalty and attract advertising budgets.

Client Collaboration

• Collaborate with clients to understand their brand objectives, KPIs, target audiences, and unique cross-sell and upsell opportunities.

Sales Collateral and Media Kits

• Create and maintain sales collateral, media kits, and proposal templates.

Internal Collaboration

• Collaborate with internal stakeholders to identify and expand opportunities across the broader Ignition group.
• Actively collaborate with internal teams to create unique commercial opportunities within the Halaala ecosystem.

Reporting and Analysis

• Regularly report on sales revenue targets, actuals, forecasts, and pipeline.
• Analyze market shifts, seasonality, trends, and competitor landscape.

Audience Monetization Strategy

• Work closely with the Head of Ignition Media to define and build the Halaala audience monetization strategy and assist with implementation based on advertiser needs and requirements.

Requirements:
Knowledge, skills and attributes:

• Energetic self-starter with a footprint within the direct digital advertising and shopper marketing sales environment.
• Commercially savvy with an attention to detail.
• Willingness to learn and teach.
• Problem solver.
• Excellent communication skills.
• Enthusiastic teammate.
• Accountability and responsibility in managing own time and achieving team targets.

Education and training:

• Matric/Grade 12
• Business/Management Diploma
• Ideally: IT related qualificatio

Experience:

• 3-4 years experience in digital marketing management.