Job Opportunities at FNB South Africa

Job Description
Are you someone who: 

• Based on investigations conducted the role is expected to contribute towards recommendations relating to process and control changes to address loopholes identified and thus reducing fraud losses for the Bank.
• Manage the investigations’ function and provide strategic direction in the pursuit of fraud cases.
• Use expertise to provide guidance and support to resolve simple to complex fraud investigations.
• Advise business on the implementation of recommendations proposed relating to process and control changes that aim to reduce fraud losses.
• Provide stakeholders with information timeously when requested. Utilises resources where required to extract relevant information by collaborating & communicating with other client service team supervisors to balance client service goals and risk management activity and decisions.
• Manage, track and respond to complaints.
• Manages & works well within a team environment.
• Keeps track of the progress made in investigations by providing accurate input to the monthly CEO reports and keeps key stakeholders in the loop with respect to the progress in the key investigations and Modus Operandi.

You will be an ideal candidate if you: 

• BCom, or bachelor’s degree
• Certified Fraud Examiner qualification (will be beneficial)
• Have 3 plus years banking fraud analyses and investigation experience
• You should be au fait with digital channels and Banking Apps

You will have access to: 

• Challenging Work.
• Opportunities to network and collaborate with stakeholders at all levels of the organisation.
• Engage with subject matter experts to enhance and develop your skill set.
• Opportunities to innovate and use data analytics.

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

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Job Description
Are you someone who can:

• Analyse and research asset managers investment strategy with the potential to be included in the FNB Multi Managed solutions
• Engage with the asset managers and overall investments community as part of research
• Maintain financial models, making sure that they have high levels of integrity and accuracy
• Support, assist and complement the broader investment team by making manager recommendations
• Present comprehensive, coherent and properly motivated investment theses on recommendations

You will be an ideal candidate if you can:

• Remain abreast of market conditions and worldwide investment themes and issues
• Have a broad perspective of economic issues and how they affect investments
• Present investment ideas to other stakeholders in the business, most notably portfolio managers and wealth managers
• Be highly adaptable and able to juggle numerous tasks simultaneously
• Assist the multi management team and broader business with relevant task

You will have access to: 

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• Strong analytical and quantitative skills
• Experience in investment management, manager research and asset allocation
• Knowledge in investment strategies, private markets, investment vehicles, and manager structures
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Relevant bachelor’s degree in finance, Economics, or related field
• At least 5 years of experience in a financial institution is advantageous
   

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Job Description

• To manage a team in implementing the Business Intelligence strategy and translating tactical strategy in actionable goals; to understand the business environment and requirements in order to analyse data and provide relevant analytical and quantitative insights to business for operational, tactical and strategic decisioning.
• Implement the Business Intelligence strategy aligned to Group strategy and ensure execution of strategy and plans by team.
• Translate tactical business strategies into actionable goals and execute on relevant business intelligence (BI) projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Align processes and systems to Group platform strategy and requirements.
• Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions (time management and cost).
• Support and implement a cycle of medium-term improvements to drive profitability and strategic objectives through BI.
• Ensure ongoing efficiencies driven by a culture of sharing "build once and build for all" as well as leveraging tools built by other D&A teams via consumption or enhancements prior to new builds on D&A outcomes.
• Extract data from various sources for the purposes of data profiling in order to create the technical BI requirements (e.g. source to target) or provide guidance to team as and when required.
• Resolve queries as and when required (medium to complex data extracts).
• Provide oversight and guide team on BI business requirement (BRS) documentation.
• Provide business summaries to enable more effective strategic, tactical, and operational insights and decision-making.
• Analyse derived information to create value added knowledge of the bank's products, channels, service levels, trends, or customers for business and operational informed decisions; as well as provide guidance and mentor team.
• Analyse and develop business intelligence models based on data analysed, data collected, reviewed, and incorporate all internal and external benchmarking data for future solutions; as well as provide guidance and mentor team.
• Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes.
• Liaise with relevant stakeholders to provide input into assigned projects, in line with business requirements within the required timeframe and specification.
• Involvement in new projects, design, define and document the Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
• Ensure involvement in the solution life cycle, which includes, prioritising (as required), designing, testing, implementing and validating the overall solution.
• Evaluate against the delivery of solution according to the business case for the specific solution to ensure that the proposed benefits are realised.
• Set the intellectual agenda for the team (in consultation with the necessary stakeholders) and creating conceptual frameworks across multiple projects within area of responsibility.
• Manage team's creation of project outputs e.g. documents or presentations to stakeholders that are insightful and actionable.
• Source, build and manage partnerships with external experts / providers to assist in delivery on key BI projects.
• Share knowledge and ideas into new or improved data product for the Business Intelligence environment.
• Provide thought leadership and expertise in area of specialisation.
• Keep up to date with best practice and innovative solutions and challenge current designs to make a relevant difference in business.
• Responsible for creation of BI repository.
   

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Job Description

• Provide efficient and effective administration support to ensure the smooth running of a functional area
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
• Resolve all customer queries efficiently, and within agreed timelines
• Provide efficient and effective administration support to ensure accuracy in the functional area
• Comply with governance in terms of legislative and audit requirements
• Provide timeous and accurate Management Information
• Manage own development to increase own competencies
• Managing costs / expenses within approved budget to achieve cost efficiencies
• Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support
• Improve business decisions by providing accurate and reliable business intelligence

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Job Description

• To perform duties on a temporary basis as allocated by the business unit
• Identify and utilise opportunities to assess and improve own performance
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Manage and complete assigned tasks and activities as per agreed contract
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Deliver customer service through adherence to quality service standards
• Contribute to cost efficiencies through responsible utilisation of work related resources

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Job Description

• Liaison with clients, financiers and insurers, preparation and submission, assistance with settlements and other general clerical duties.

Responsibilities

•  Achieve net profit growth for business.
•  Manage costs / expenses within approved budget to achieve cost efficiencies.
•  Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
•  Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
•  Manage existing clients and grow portfolio through making contact and generating leads.
•  Resolve all customer queries efficiently, and within agreed timelines.
•  Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
•  Control the effective service for settlements in the business through insurance claims.
•  Provide sales support efficiencies and services in order to ensure retention of clients.
•  Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
•  Comply with governance in terms of legislative and audit requirements.
•  Gather and distribute relevant business information.
•  Manage own development to increase own competencies.

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

• Must have experience in Commercial and Personal Lines
• Short-term insurance experience
• Fully FAIS compliant
• RE5

Qualifications and Experience

•  Minimum Requirement: Related Degree or Diploma.
•  Experience: 3 year's related experience.
•  Person must not be an unrehabilitated insolvent.
   

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Job Description

• Enablement and delivery of project and programme execution through management of project management office and resources (time, people, budget, scope, quality)
• Assist and run with the process to prioritise project scheduling and delivery, and the alignment thereof to tactical and/or strategic business objectives.
• Effectively implement, manage, report on and make recommendations related to talent management strategies in area of accountability.
• Develop and implement people capacity plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Ensure the review and monitoring of compliance against organisational rules, codes or practice, business ethics, internal guidelines, principles and legislation.
• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Contribute to the development of functional budget, develop an aligned tactical budget, monitor effectiveness, report on variances and adjust.
• Develop and ensure implementation of practices, which build service delivery excellence and encourage others to provide exceptional customer service.
• Build and maintain relationships with clients and stakeholders that promote cross functional prioritisation, solutions and delivery.
• Effectively manage procurement related risks to ensure no material audit findings relevant to the procurement process occurs.
• Communicate a meaningful tactical context that guides and directs best practice integration and process alignment with service delivery objectives.
• Ensure timeous communication on project progress and challenges in achieving project objectives to impacted stakeholders for decision making and resolution.
• Co-Design and drive the implementation of a project framework, ensuring delivery of comprehensive services that focuses on project delivery.
• Ensure alignment and consistent application of business unit project practices, processes and standards to ensure value chain integrity.
• Develop and maintain an accurate, efficient, timely and effective project reporting process that complies with project frameworks, policies, procedures and SLA’s.
• Drive benefit and value realisation through identified project delivery to achieve business objectives through the scheduling and management of resources through timely and effective planning, scoping and monitoring.

Education and Experience 

• NQF 6 qualification with the required
• Project Management discipline studies.
• Qualified and practical experience in Agile and Safe agile methodologies.
• 5+ Years experience in the field 

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Job Description

• The main purpose of the role is to partner with the business in the provision of financial advice and support to increase operational quality, through the 
• execution of financial services as per agreed standard operating procedures.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency.
• Develop a service culture which build rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Establish and manage a high level of organisational cooperation in order to ensure a professional service delivery
• Identify and recommend improvements to accounting and reporting processes.
• Execute relevant internal controls to ensure the integrity of operations, financial and accounting practices. Identify risk factors that could adversely affect the business and adhere to procedures that mitigate identified risks or exposure to risk and disclose risk information to relevant internal and external stakeholders.
• Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Apply relevant principles to accurately record, adjust and reconcile financial transactions and events. Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
• Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated in Business.
• Participate in special projects and ensure project delivery through providing effective finance advice and support.
• Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Keep abreast of learning opportunities and changing trends in your business environment.

Qualifications and Experience

• Bcom Accounting/Finance (Similar)
• 1-3 Years Financial Management Experience
• Banking Experience (Preferred)
• Newly Qualified CA(SA) (Preferred)
   

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Job Description

• Provision of specialist legal advice and review of legal documentation ensuring that the business remains legally compliant.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Cultivate and manage objective working relationships with a variety of stakeholders, including external attorneys, FirstRand Group Legal Services, and Legal Services to ensure business is in the position to obtain expert opinion on specialist areas of law.
• Initiation of pro-active and effective communication with clients.
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Research and provide legal opinion on a variety of issues and new business projects within the business to proactively identify, assess and manage legal risk.
• Achievement of Service Delivery Standards to internal and external stakeholders.
• Maintain governance as the custodian of the governance function around the management of legal requirements within business, ensuring that appropriate, effective and efficient business performance and risk management processes, controls and compliance are in place and integrated into the day-to-day activities within business in so far as these relate to the identification and evaluation, control, measurement, reporting, monitoring and independent oversight. Corrective action to be taken in respect of legal risk.
• Provide, timeous, professional advice and services in respect of legal matters to persons within the business division, on request, and initiate such advice and service as required. Undertake research into legal matters either on request or as required and provide conclusions and effective solutions in respect of such matters thereby ensuring correct decisions are taken and are adopted by business divisions which are within the boundaries of the law.
• Maintain a constantly updated 'library' of advice that has been requested and given in Legal, including updates relating to legislation, specifically the National Credit Act, Companies Act, Close Corporations Act and Pension Funds Act.
• Draft sound legal agreements whilst ensuring that such agreements are marketable and acceptable to the business group and the contracting party, so as to maintain and improve the image of the division in the marketplace whilst providing commercially sound protection.
• Monitor relevance of legal documentation to ensure consistency across business. All legal documentation to be up to date, at all times.
• Monitor, analyse and evaluate the impact and legal implications of banking developments in the financial services industry and related areas, including the activities of competitors, both bank and non-bank, and to recommend effective courses of action so that either a pro-active stance may be adopted, or potential threats may be adopted, or potential threats may be averted by the division
• Deal with litigation matters involving the business to manage legal risk.
• Follow procedures that have already been identified in relation to mandates and Golden Rules.
• Manage own development to increase own competencies.
   

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Job Description
To manage the security process across the Group

• Responsible for the provision and operation of security, promoting a customer focused, positive security culture, in order to provide a safe and secure environment for tenants, staff and visitors and their personal property, as well as ensuring the security and safety of the Bank’s buildings and equipment
• Visible leadership will be of paramount importance in this role, managing the security team to ensure delivery of security services, the implementation of the security policy and the monitoring of standards ensuring an exceptional level of service is maintained at all times
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Manage SLA's with internal and external service providers.
• Comply with governance in terms of legislative and audit requirements with adherence to OSH Act and Fire Regulations.
• Develop and implement security plans pertaining to the area under his / her control.
• Develop and manage of a network of experts to ensure communication of solutions, benefits, risks and innovations in area of specialization. Liaison with SAPS and other law enforcement agencies.
• Development of materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes for Security.
• Manage and maintain security equipment to ensure effective operation at all times.
• Monitor and manage potential physical and financial risk through communicating concerns and addressing accordingly.
• Manage own development to increase own competencies.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies within the framework of individual performance contracts.
   

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Job Description

• To ensure and to check that all securities are complete, we have all the required documentation, the documents are legally in order, all documents that are received or taken out of the securities have been accounted for, and that the securities records have been correctly updated 
• To maintain and prepare a safe custody register, schedule of outstanding securities for all branches 
• To work according to the Credit charter and signed accordingly
• Securities Registering / logging and checking of securities including supporting documents to security register on a daily basis
• Open files for all new securities received Storage / filling of all required documents
• Control of all documents being retrieved (temporary and permanent) Co-ordination of all obsolete securities and archiving thereof
• Authorize the release of securities
• Registering and cancelling of Investments, Bonds Fire Policies (including renewal thereof) Life Policies Check for correctness in the securities being logged
• Perform all the tasks of the Team Leader in his absence
• Ensure that the diary systems for Fire cover, Investments, Policies, and Guarantees etc are continuously monitored, kept current and up to date
• Maintain a safe custody registers and charges the respective customers
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Comply with governance in terms of legislative and audit requirements.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
• Manage own development to increase own competencies.
   

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Job Description
Role overview: 

• The function of the Collections Head is to define, develop and oversee the end to end collections function within an area of responsibility, drive the collections strategy and maintain synergies with all the relevant stakeholders across the Group to enable higher collection yields and reduction in impairments
• The Collections Head must be a strategic person who understands the platform journey
• The role does involve extensive travelling to the African subs
• The Collections Head must be strong operationally and strategically to guide and support the countries
• The successful candidate must be able to build relationships and have strong stakeholder management skills
• The successful candidate must understand banking operations, regulations and laws

The role of the Collections Head is to: 

• Ensure the reduction of loss to the Group and increase of revenue through collections and recovery
• Manage costs / expenses within approved budget to achieve cost efficiencies in the collections campaigns
• Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Ensure the recovery budgets are defined and the collections strategy is determined in conjunction with all the relevant stakeholders for the Group
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure implementation of appropriate interventions
• Ensure compliance with audit requirements
• Ensure that current practices are assessed or benchmarked against best practice and adjust practices as and when necessary
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation and achieve efficiencies
• Manage own development to increase own competencies
• Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Manage costs / expenses within approved budget to achieve cost efficiencies in the recovery campaigns
• Participate in the Credit Risk technical committee by providing guidance on debt recovery and collections modelling technical issues
• Meet recovery and collection budget by ensuring execution of budget against target as defined in the Debt Recovery and Collection Strategy for the Group
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members by providing market insights and analysis and support business development activities on debt recovery and collections to ensure and develop local partnerships
• Develop the latest recovery methods and monitor changes in applicable laws
• Monitor changes in legislation, regulations, initiatives and relevant industry practices
• Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirement
• Apply credit roadmap and debt restructuring principles
• Ensure the recovery budgets are defined and the debt recovery and collections strategy are determined in conjunction with all the relevant stakeholders for the Group
• Ensure the Benchmark of current practices against the Debt recovery and collection risk management framework are identified and adjust practices as and when necessary are executed as required
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data for the debt recovery and collection environment by presenting findings to EXCO for decisions
• Develop and agree on new campaigns or system enhancements for debt recovery and collections
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

What you’ll need:  

• Qualification: Bcom Law / Finance / Credit / Accounting
• 6 – 8 years’ experience in Collections and Recoveries

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
   

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Job Description
Are you someone who can: 

Roles and responsibilities

• Someone to Understand, report, identify Risk
• Business writing skills 
• System understanding- Linux servers, sql databases, Firewall, networks, APIs. IT Security (Access control, vulnerability management, cyber security – Phishing , malware etc), OCEP and third Party Management
• Keywords: API – Application programming interface

You will be an ideal candidate if you: 

Minimum Qualification – 

• 5 years minimum experience
• Relevant Degree/Diploma – IT, Info Systems, Audit or similar

Experience 

• People skills:
• Ability to communicate clearly
• Ability to work independently within a team structure
• Handling different senior stakeholders, partnerships and collaboration
• Presentation skills

You will have access to: 

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it