Business Intelligence Manager at FNB South Africa

Job Description

• To manage a team in implementing the Business Intelligence strategy and translating tactical strategy in actionable goals; to understand the business environment and requirements in order to analyse data and provide relevant analytical and quantitative insights to business for operational, tactical and strategic decisioning.
• Implement the Business Intelligence strategy aligned to Group strategy and ensure execution of strategy and plans by team.
• Translate tactical business strategies into actionable goals and execute on relevant business intelligence (BI) projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Align processes and systems to Group platform strategy and requirements.
• Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions (time management and cost).
• Support and implement a cycle of medium-term improvements to drive profitability and strategic objectives through BI.
• Ensure ongoing efficiencies driven by a culture of sharing "build once and build for all" as well as leveraging tools built by other D&A teams via consumption or enhancements prior to new builds on D&A outcomes.
• Extract data from various sources for the purposes of data profiling in order to create the technical BI requirements (e.g. source to target) or provide guidance to team as and when required.
• Resolve queries as and when required (medium to complex data extracts).
• Provide oversight and guide team on BI business requirement (BRS) documentation.
• Provide business summaries to enable more effective strategic, tactical, and operational insights and decision-making.
• Analyse derived information to create value added knowledge of the bank's products, channels, service levels, trends, or customers for business and operational informed decisions; as well as provide guidance and mentor team.
• Analyse and develop business intelligence models based on data analysed, data collected, reviewed, and incorporate all internal and external benchmarking data for future solutions; as well as provide guidance and mentor team.
• Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes.
• Liaise with relevant stakeholders to provide input into assigned projects, in line with business requirements within the required timeframe and specification.
• Involvement in new projects, design, define and document the Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
• Ensure involvement in the solution life cycle, which includes, prioritising (as required), designing, testing, implementing and validating the overall solution.
• Evaluate against the delivery of solution according to the business case for the specific solution to ensure that the proposed benefits are realised.
• Set the intellectual agenda for the team (in consultation with the necessary stakeholders) and creating conceptual frameworks across multiple projects within area of responsibility.
• Manage team's creation of project outputs e.g. documents or presentations to stakeholders that are insightful and actionable.
• Source, build and manage partnerships with external experts / providers to assist in delivery on key BI projects.
• Share knowledge and ideas into new or improved data product for the Business Intelligence environment.
• Provide thought leadership and expertise in area of specialisation.
• Keep up to date with best practice and innovative solutions and challenge current designs to make a relevant difference in business.
• Responsible for creation of BI repository.