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Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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Job Purpose
To manage in the absence of the Chef de Cuisine, the Kitchen Operations of a designated area, to the required Standards within the agreed budgetary limits and parameters, and ensuring Guest Satisfaction and Profit Maximization. To adhere to, maintain and implement Food Policies and Procedures.
Qualifications
- Matric / Grade 12, and
- Hotel School Diploma
Minimum Requirements
- International experience will be an added advantage.
- Must have proven leadership abilities.
- Must have a strong training background.
- Must be excellent in cost controlling and cost management skills.
- Must have good customer relations.
- Must have experience in Menu Planning and Costing.
- Must be computer literate.
- Shift work is an operational requirement.
- Must have knowledge of modern food trends, training in molecular gastronomy and modern plating and added advantage.
- 2-3 years’ experience as Sous Chef in a 5-star unit or in a top South African restaurant essential.
Main Resposibilites
- To take charge and full accountability of the allocated kitchen unit and ensure that Company policies and standards are followed.
- To maintain international food standards in the preparation and presentation of all food
- To ensure the correct receiving, purchasing and storage of all food related items are in line with set standards working on FIFO
- Insuring as the senior of the outlet your 100% full involvement with food stock take counts
- To ensure that all the correct admin from the outlet and deadlines to be met.
- To manage all aspects of maintenance of your kitchen
- To ensure that food costs budgets are in line with the unit are met.
- To attend monthly financial meetings.
- To manage and control all other operating costs lines within your outlet
- To ensure that the vision of the outlet is always in line with the Executive and F&B managers Brief.
- To ensure that the unit is well controlled and hygiene standards are met in line with R918-Food Safety act (HACCP) requirements.
- To ensure that staff time tables and attendance registers for the unit are maintained.
- To ensure training and development of all line staff are implemented and managed
- To manage your outlets weekly, monthly roster and insure that all shifts are properly covered
- Insuring that all staff are properly trained on working with all kitchen equipment and the cleaning thereof
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Job Purpose
Provide an efficient and courteous waiting service to guests ensuring the highest standards of efficiency, security and customer satisfaction are maintained.
Qualifications
Minimum Requirements
- Previous experience will be an advantage.
- Basic computer literacy.
- Must have the ability to work with figures.
- Good Customer Relations.
- Main Resposibilites
- Serve food and beverage in accordance with the establishments service
- Ensure the service area is cleaned and appropriately stocked at all times.
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Job Purpose
Ensure the smooth running of the Front Office Departments, maintaining Hotel Policy and Procedures, Rules and Regulations
Qualifications
Minimum:
Minimum Requirements
Minimum:
- Must have worked in a hotel or in the hospitality industry
- Opera knowledge is an advantage
Main Resposibilites
- Control and execute customer service
- Control front office management
- Responsible for departmental administration
- Manage sales and marketing
- Financial management of the department
- Review and compile departmental reports
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Job Purpose
Ensure that all guests are welcomed into the hotel. To ensure that guests are assisted with their luggage. To ensure that all policies and procedures are adhered to at all times.
Qualifications
Grade 12
Minimum Requirements
- Must have worked in a hotel or in the hospitality industry
Main Resposibilites
- To inform guest about facilities in room and how to operate facilities in room.
- To take care of guest luggage when in storage.
- To provide guest with information when required.
- Protect the interests of The Hotel including confidentiality requirements of both the guests and hotel information
- Load and store guest luggage according to the Occupational Safety and Health Act and company procedures
- Utilize agreed Porters / Doorman hotel systems and procedures
- Arrival and departure of guests including groups
- Provide customers with appropriate information in line with their requests
- Address complaints in a discreet and professional manner and refer to Duty Managers
- Articulate requests from guests in such a way it is relevant and accurate
- Maintain a professional appearance in keeping with the image of Emperors Palace and the Hotel
- Maintain a safe and secure environment for guests and staff as per procedures and standards
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Job Purpose
Always ensure that Guest rooms are clean and ready for arrival. Maintain Hotel Policy and Procedures, Rules and Regulations. To uphold the company’s Vision, Mission and Values. To be available to be trained and developed according to the Company’s requirements.
Qualifications
Minimum:
- Matric (Grade 12) Fluent in English
Minimum Requirements
Prior Experience
- 1-year general work experience accompanied by a written reference
Special Training
Minimum:
- Health and Safety Departmental Policies and Procedures
- Main Resposibilites
- Maintain standards as set–out in the housekeeping standards manual
- Execute service delivery
- Adhere to security policies and procedures
- Practice accountability
- Carry out hygiene factors
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Job Purpose
To provide a seamless, smooth, warm and efficient service in the Reception/Guest Services area of the Hotel through checking in and checking out guests, settling all guest related queries, requests, problems and complaints whilst maintaining Hotel Policy and Procedures, Rules and Regulations.
Qualifications
Minimum Requirements
- Good interpersonal skills will be essential.
- Knowledge of Fidelio would be an advantage.
- Computer literacy would be an added advantage
- Special Training
- Opera training will be provided
- Main Resposibilites
- To check guests in on arrival.
- To check guests out on departure.
- Manage Guests’ room accounts.
- Follow daily standard procedures.
- Take and direct telephonic enquiries and respond accordingly.
- Manage and execute customer service
- Responsible for role administration
- Contribute towards effective and harmonious working environment
- Attend required training and development
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Job Purpose
Peermont prides itself on offering our guests exceptional customer service and value for money. We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration, Accountability, Innovation and Agility.
Peermont Global strive to provide opportunities to current and future employees through developmental programmes within their careers through and are therefore proud to offer another development opportunity for the position mentioned below:
Peermont is offering Work Integrated Learning Internship programme in the following fields of study
- Legal Secretary to Paralegal : Qualification N6 & higher.
- Desk Top Publishing: Qualification Design/Graphic/Web design
- IT : Qualifications
- Finance: Qualification N6 & higher
- Human Resources: Qualification N6 & higher
- Marketing: Qualification N6 & higher
- Office Administration: Qualification N6 & higher
- Hotel Operations: Qualification N6 & higher
- Food and Beverage: Qualification N6 & higher
Qualifications
To qualify you must fulfil the following requirements:
- Be a South African Citizen
- Have a valid Matric Certificate
- N6 and Higher
- Be Younger than 35 years
- Additional information
- Shift work
- May have to work in a smoking environment
- Will have to obtain a Gaming Board License from the relevant authority
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Job Purpose
To service the Slots Floor to the highest standards of efficiency, security and customer satisfaction, in accordance with company policies and procedures and Gaming Board Rules and Regulations.
Formal Qualifications
Prior Experience
- Excellent communication skills and be able to work with figures.
- Intermediate skills in using Microsoft Office (Word, Excel and Outlook)
Main Resposibilites
- Execute customer service by ensuring that the guests' needs are identified by answering promptly any calls for assistance and assisting guests in any situation relating to the playing of machines.
- Interact with guests whilst serving them in a friendly and helpful manner in accordance with the company's mission statement.
- Ensure that guests can use cashless cards.
- Ensure strict adherence to company procedures, gaming board rules and regulations.
- Execute designated Floor Duties
- Perform staffing duties
- Adhere to company policy & procedures
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Job Purpose
To supervise and organise the Slots Technical Department through subordinate personnel and to be responsible for the overall efficient operation of the Slots Technical Department in accordance with Company policies and procedures.
Qualifications
- Matric and N6 (electronics) or higher
- Certification in Electronics or Networking preferred
Minimum Requirements
- 3 years Slots Technical experience
Special Training
- Types of machines
- Types of games
- Types of pay-outs and winning combinations
- Tilt Codes
Main Resposibilites
- Reporting for shift
- Ensure Policies & Procedures compliance
- Ensure excellent guest relationship
- Knowledge of Equipment & Spares
- Adhere to company Human Relations
Method of Application
Use the link(s) below to apply on company website.
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