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  • Posted: Nov 24, 2022
    Deadline: Not specified
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    Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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    Underwriter (Senior)

    Key Purpose

     To underwrite all cases for VitalityLife, our UK based Life Insurance company, within authority limits and all benefits taking into account medical, financial, territorial and vocational risks of new and existing business. To support dedicated Key Distribution partners and advisors through various communication channels. To underwrite more complex cases which could include medical reports, aviation questionnaires,etc. etc.

    Areas of responsibility may include but not limited to

    • To underwrite all cases within authority limits and all benefits taking into account medical, financial, territorial and vocational risks of new and existing business.
    • To support dedicated Key Distribution partners and advisors through telephone and email.
    • To underwrite more complex cases which could include medical reports, aviation questionnaires etc.
    • To analyse applications and to call for requirements and to underwrite cases within the Senior Underwriter’s limits.
    • To underwrite complex cases and to analyse medical reports etc. in order to ensure that the risk is correctly underwritten
    • To support and build relationships with key distribution partners and to ensure that all cases are correctly underwritten and that the key distribution partner gets superior customer service.
    • To deal with escalations and to ensure that cases are underwritten in terms of the underwriting rules and policies
    • To ensure that the thought process used in order to underwrite a particular case is synopsised so that other underwriters can understand the thought process.
    • To ensure that the correct risk rating is applied to business that is accepted and that uninsurable risks are declined
    • Apply necessary guidelines to ensure correct risk rating is applied to new and existing business
    • To liaise with all internal and external clients regarding risk applied or policies that are deferred / declined
    • To attending to enquires which would include written, telephonic, emailed or face-to face

    Personal Attributes and Skills

    • Faster than average pace
    • Above attention to detail, precise correctness towards work, ensuring tasks are met on time
    • Strong sense of discipline and duty
    • Major focus on detailed work
    • Deciding and initiating action
    • Applying Expertise and Technology
    • Analysing
    • Delivering Results and Meeting Customer Expectations
    • Adhering to Principles and Values
    • Persuading and Influencing
    • Coping with Pressure and Setbacks
    • Specialised work with efficiency, confidence and competence 

    Skills:

    • MS Office (intermediate)
    • Analysis of Information (advanced)
    • Verbal and written communication (advanced)
    • MS Office (intermediate)
    • Analysis of Information (advanced)
    • Verbal and written communication (advanced)

    Education and Experience

    • Matric is essential (Maths, Biology/Life Sciences and English)
    • Medical Diploma/ experience is an advantage.
    • Insurance Diploma experience is an advantage
    • A minimum of 5 years working experience in an underwriting environment in the life insurance industry is essential.
    • Underwriting experience in United Kingdom may be advantageous.

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Accountant

    Key purpose:

    Assist the Finance Manager in the daily accounting and reporting responsibilities in the finance function. Adhere to and improve the internal financial controls, identify and mitigate any potential financial risks facing the business, contribute to a cost-saving culture and find cost efficiencies.

    Key Outputs

    • Journal preparation and capturing
    • Balance sheet reconciliations preparation
    • Budget preparation and tracking
    • Transaction validation and variance analysis
    • Weekly approval of supplier orders, invoices & staff reimbursements
    • Accounts Receivables
    • Internal and external audit liaison
    • Approval of Management expenses invoices and reimbursements
    • Ad-hoc financial analysis as required

    Competencies:

    • Attention to detail is crucial
    • Upholds ethics and integrity
    • Advanced level of numeracy and solid knowledge of accounting principles
    • Strong reconciliation skills
    • Able to interpret complex contracts/arrangements and translate into the financials
    • Ability to effectively communicate at all levels
    • Takes initiative and works well under own direction
    • Manages time effectively
    • Works in a systematic, methodical and orderly way
    • Works productively in a highly pressurized environment
    • Accepts and tackles demanding goals with enthusiasm

    Qualifications & Experience

    • BCom degree or equivalent majoring in Financial Accounting
    • Fully computer literate (advanced Ms Excel, Word etc.)
    • Minimum 2 years working experience in Finance Reporting

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    HR Generalist (Senior) - Marketing Services

    Key Purpose

    Key Purpose: To partner with the HR Manager in delivering HR services and support, throughout the HR value chain, to various departments. Attracting, sourcing & placing the best candidates. Ensuring alignment and implementation of policies, procedures, standards, & projects/initiatives.

    Level: Associate Specialist

    Areas of responsibility may include but not limited to

    Recruitment & onboarding

    • Tracking and facilitating on-, cross- and off boarding processes
    • Compiling and maintaining job profiles and specifications
    • Liaising and partnering with Line Managers to ensure that the correct recruitment process is adhered to
    • Liaising with management and candidates to set up interviews/assessments
    • Facilitating skills tests when necessary
    • Providing feedback to candidates
    • Drawing up contracts and transfer letters as well as taking new employees through new joiner documentation

    Administration

    • Administers all recruitment and on boarding tasks as needed
    • Collects and checks HR data, including maintenance of the staff tracker & updating smartpeople
    • Assists with the administration required in relation to the execution of employee disciplinary action
    • Drafting reports & presentations aligned to the needs of the department/s (e.g., Promotion and EE reports)
    • Daily management of the HR related mailbox and calendar
    • Responsible for HR admin queries – leave, bursary, maternity, payroll, incentives, finance admin etc
    • Assists with HR processes such as exit and stay interviews

    Performance and Talent Management

    • Distributes, monitors, and ensures that employee performance evaluations are completed in a timely manner
    • Monitoring and reporting on competency and skills development to ensure that employee capabilities meet current and future standards
    • Facilitating talent reviews, maintaining documentation and compiling presentations
    • Strategy and Project Management

    Partners with the HRM to draft the area specific HR Strategy

    • Implements specific project activities as determined through the HR planning process or aligned to the strategy and participates in functional and cross-functional initiatives/projects
    • Reports on key people drivers, proactively highlights key trends, risks and formulates action plans
    • Assisting the HRM with their functions from time to time including implementation of People initiatives

    Service Excellence

    • Recommends new approaches, policies, and procedures to continually improve efficiency of department and services performed
    • Acts as a liaison between the business unit and centre of excellence to ensure that HR services are aligned with internal client needs
       

    Competencies:

    • Takes initiative and works under own direction
    • Takes responsibility for actions, projects and people
    • Works strategically to realize organizational goals
    • Motivates and empowers others
    • Strong communication and presentation skills
    • Upholds ethics and values
    • Demonstrates integrity
    • Gains clear agreement and commitment from others by persuading, convincing and negotiating
    • Easily establishes good relationships with customers and staff and relates well to people at all levels
    • Writes clearly and correctly
    • Applies specialist and detailed technical expertise
    • Encourages an organisational learning approach
    • Consistently achieves project goals

    Qualifications & Experience:
    Essential

    • Completed tertiary qualification in HR at NQF7
    • At least 3 years HR Generalist experience or Recruitment experience with prior exposure to the HR Generalist functions

    Advantageous:

    • HR qualification at NQF8
    • At least 5 years Recruitment or Generalist HR Experience

    Essential knowledge:

    • MS Office – Excel, Word and PowerPoint
    • Working knowledge of SmartPeople / SuccessFactors
    • Solid understanding of Recruitment & processes
    • HR related policies within Discovery
    • Understanding of the HR Value Chain and impact through the employee life-cycle

    EMPLOYMENT EQUITY   
                                 

    • The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Senior Technology Trainer

    Key Purpose

    The role of the Technology Trainer (Senior) will work closely with our passionate Snr Developers and System Architects to develop and impart technical training with primary focus on Java technologies. The level of training will range from introductory to advanced. It will include learners from Graduate up to Snr Developers. In parallel to the training activities there will always be at least one technology research topic that will enable organizational technology innovation. The role requires a SME who understands and can apply the fundamentals of SOA and microservice architectures, demonstrable understanding of OO principles and methodologies. The Technology Trainer (Senior) must be a team player with the ability to work with both vertical and horizontal colleagues in formal and informal settings.

    Areas of responsibility may include but not limited to:

    The successful candidate will be required to perform but not limited to the following key outputs in respect of the Enterprise Architecture Management portfolio:

    • Develop training materials and prepare for sessions
    • Deliver lectures, seminars, practical demonstrations, and fieldwork
    • Define and mark assignments
    • Check and assess work
    • Act as a personal tutor to students
    • Supervise learner’s research
    • Taking part in organizational training and continuous professional development
    • Carry out administrative tasks such as learner’s curriculum and schedule
    • Read academic and technology leaders journals
    • Write research proposals, papers, and other publications
    • Attend and contribute to professional conferences and seminars.
    • Learn continuously on the edge new technologies
    • Lead the design and development of one (at a time) complex software engineering project
    • Collaborate with senior technical professionals in building new technologies modules
    • Provide training reports to Discovery management

    Competencies

    The successful candidate must demonstrate the following competencies:

    • Passionate about upskilling and couching people, technology, and development
    • Results oriented with the ability to work under pressure and cope with multiple concurrent training activities
    • Strong analytical and problem-solving skills
    • Ability to deal with complexity and migrate between detailed and high-level requirements
    • Self-starter who takes ownership and accountability, and can work with minimal supervision
    • Strategic thinker
    • Excellent written and verbal communication skills

    Education and Experience

    • Computer Science Master’s Degree (Doctor’s degree advantageous)
    • Additional Certification / Degree for Instructional design or related qualification
    • Part- or full-time lecturing / instructing experience for at least 5 years (5+ years Java systems development experience advantageous)
    • Technologies knowledge: Spring/Spring Boot, Maven, Hibernate/JPA experience, Oracle, and PL/SQL knowledge (or similar SQL knowledge), Atlassian product stack, Formal modelling languages (UML, ArchiMate etc.), modelling tools (Enterprise Architect)
    • Methodologies: Agile including Continuous Integration and Test-Driven Development
    • Advantageous: programming AND training experience

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Business Development Manager - Cape Town

    Key Purpose

    Grow and build portfolio of independent brokers and ensure profitable new and existing business production through the establishment and management of strong intermediary relationships and service excellence with Discovery Business Insurance.

    Areas of responsibility may include but not limited to

    • Relationship management – develop and manage strong relationships with Intermediaries and internal staff.
    • Facilitate the on-boarding new intermediaries and training requirements around product, system and processes.
    • New business acquisition – grow and retain existing business based on agreed targets.
    • Provide quotations to intermediaries based on the company’s risk philosophy and procedures.
    • Industry participation – represent Discovery Insure on all Industry platforms and keep abreast with market trends and competitor information
    • Risk management – Evaluate quotations, endorsements and renewals to determine whether to accept, decline or cancel risks based on underwriting criteria
    • Manage risk acceptance within re-insurance and survey risk requirements and conduct regular policy screening actions
    • Portfolio management – prepare and disseminate monthly portfolio reports, including portfolio drivers (conversion rates, loss ratios, lapses, policy growth, etc.) to all stakeholders
    • Assist with premium collection, policy reconciliation, bordereaux allocations and binder audits when required
    • Prepare and present presentations to demonstrate Discovery Insurer’s value proposition to intermediaries/franchises

    Skills

    • Analytical.
    • Decision making / Independent thinking.
    • Presentation skills.
    • Microsoft Office.
    • Communication skills (verbal and written).
    • Sales and Marketing.

    Education and Experience

    • Matric is (Essential).
    • FAIS – Minimum credits as required (Personal Lines and Commercial) is (Essential).
    • RE 5 (Representative) is (Essential).
    • Short term insurance qualification (IISA designation) is (Advantageous). 
    • A relevant tertiary qualification is (Advantageous).
    • Successful candidates who have not completed an IISA designated qualification need to complete this within an agreed time frame .   
    • 5 years underwriting experience in Personal and Commercial Short Term Insurance is (Essential).
    • 3 years’ experience in Management of an Intermediary portfolio within Personal and Commercial Short Term Insurance environment is (Essential).
    • 10 years proven track record of managing and growing a profitable intermediary portfolio is (Advantageous).

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Pre Auth Service Consultant

    Key Purpose

    • To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servicing channels, primarily over the telephone.
    • To effectively manage the risk of in-hospital admissions by using your clinical knowledge and integrating this with your understanding of the benefits of the scheme and ensuring accurate information regarding funding

    Areas of responsibility may include but not limited to:

    • Confirming benefits according to set protocols and funding rules
    • Accurately obtaining and capturing information to confirm correct funding
    • Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved
    • Servicing key stakeholders in a customer centric way to ensure that we live by our service principles
    • Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced
    • Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
    • Achieving and exceeding key performance metrics relating to service delivery
    • Keeping abreast of continuous process, product updates and digital tools
    • Dealing with multiple interactions
    • Consistently utilizing all servicing tools available

    Competencies and Skills

    • Following instruction and procedures (Self-development)
    • Analysing  (Managing Complexity)
    • Learning and Researching (Nimble Learning)
    • Presenting and communicating information (Communicating effectively)
    • Delivering results and meeting customer expectations (Customer focus)
    • Deciding and initiating action (Decision Quality)
    • Working with people (Collaborating)
    • Writing and reporting (Communicating effectively)

    Personal Attribute and Skills:

    • Customer Centric
    • Knowledge of Anatomy and Physiology
    • Time Management

    Education and Experience

    Education:

    • Matric
    • South African accredited Clinical qualification

    Knowledge:

    • Anatomy and Physiology

    Experience

    • At least 6 months working experience in a customer services or clinical environment

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Bank DC Sales Consultant

    Job Description

    Sell the Discovery Bank Product Suite to clients via inbound or outbound calls. Manage and convert various lead types that are generated by the business. This will also require you to maintain and grow a strong client base and build ahealthy pipeline for future sales. Respond to new and current leads regarding product enquiries with the intent of possible conversion into a sale.

    Key purpose

    • To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of  products and benefits and experience our shared value offering and get client to bank healthier.

    Key Outputs

    The successful individual will be required to perform on, but not limited to the following key outputs:

    • Consistently achieve Sales and Activation targets
    • Capture all client application information accurately
    • Ensure that correct products is sold to clients
    • Maintaining accurate details and statistics of all queries.
    • Meet all Productivity requirements
    • Meet all Quality and Compliance requirements
    • Time Management
    • Successfully complete all Assessments on an ongoing basis

    Personal attributes and skills

    • The successful individual will be required to demonstrate the following competencies:
    • Target Driven
    • Team Player
    • Goal orientated
    • Self motivated
    • Ability to perform under pressure
    • Adapt to change
    • Persuasiveness
    • Resilience/Tenacity
    • Sound Time Management
    • Self managed
    • Attention to detail
    • Ability to learn quickly and apply knowledge
    • Speak fluently (accent neutral) English/Afrikaans

    Qualification & Experience

    Matric

    • At least 2 year sales experience, preferably in an outbound telesales environment
    •   Minimum 1 year bank product knowledge, Discovery Bank Knowledge is an advantage
    • PC literacy, email, word, excel
    • Tertiary qualification an advantage
    • NQF5/National Certificate:Banking NQF level 5 and RE5 qualification

    go to method of application »

    Principal Solutions Architect

    Key Purpose

    Define solutions architecture and BI architecture and responsible for the overall portfolio of solutions for Discovery Insure.

    Areas of responsibility may include but not limited to

    • Advise on the selection and use of appropriate design standards, technology stack, operating framework, data management, processes and tools and their effective application
    • Analyse the technology industry and market trends and determine their potential impact on the domain and the enterprise
    • Build a strong network among peers and internal and external stakeholders
    • Co-ordinate design activity between the systems architecture, application development and service delivery functions to ensure consistency
    • Conduct compatibility analysis with existing solutions and contribute to the organisation's enterprise architecture technology and vision, and ensure alignment with the group strategic architecture direction
    • Define the analysis and measurement frameworks for compliance of major projects with the core architecture principles and regulatory standards
    • Develop high-level solution designs compliant with target architectures and standards for their specific domain of expertise to support the end-to-end business solutions
    • Ensure that all architectural artefacts are maintained in the most current state and never allowed to become obsolete
    • Ensure that relevant senior management are aware of technology trends and developments, and advise them on the commercial implications
    • Help to improve enterprise architecture design techniques and to promote the discipline
    • Interface with teams from business process engineering, business analysis, software development, testing, integration, deployment, and support and ensures overall governance of development best practices
    • Mentor internal and external stakeholders on the use of the tools, framework and artefacts
    • Support the development of the solution by working with specialists, architects, and development team to oversee the development of the solution
    • Work with business customers, business analysts, and senior management from a business perspective, while communicating the salient technology implications
    • Establish an Architecture Steering Committee to approve and monitor projects and ensure compliance with Architecture guidelines
    • Responsible for solving integration problems and synching technology frameworks across the organization's business units

    Skills/Knowledge

    • Advanced technical knowledge
    • Strong systems, Infrastructure, Software Development, Cloud Development, DevOps practices and BI architecture background
    • Business domain knowledge
    • POPIA

    Competencies

    • Action orientated and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
    • Is compassionate – genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others
    • Is inspirational leader who live the values and believes in the core purpose
    • Treats others with care, dignity and respect
    • Ensure that the business case prevails
    • Has a bias for action
    • Understand that people are Discovery's greatest asset
    • Build an environment for optimal performance
    • Set ambitious goals and implement the highest standards
    • Is a master of communication
    • Never stops learning
    • Expresses strong beliefs and views, yet is open-minded and supports the chosen path of the collective

    Education and Experience

    • Matric
    • Tertiary qualification in IT
    • Minimum of 15 years’ experience within IT industry.
    • Systems architect and/or BI architect experience
    • Experience in Cloud migration from legacy systems to native Cloud Architectures and Microservices

    go to method of application »

    Instructional Designer

    Key purpose

    The vacancy is for a senior Instructional Designer within the Discovery Institute of Training. The role requires the Instructional Designer to design and develop learning curriculums and associated learning material for the Discovery Bank business according to high quality standards.

    Key outputs

    All work must be done accurately, comprehensively and in-line with set quality standards.

    • Following the ADDIE methodology, create training material and assessments based on technical product information, systems and SOPs for predominantly facilitator-led training workshops and induction programmes, in line with the curriculum to ensure that learning and business outcomes are matched.
    • Develop storyboards (only) for digital training material, which will be sent to a multimedia designer to create online courses, videos, podcasts, infographics, and animations in the specific software.
    • Consult with stakeholders across various business areas and gather information in relation to key learning and development needs and requirements.
    • Consult with business areas to agree on reasonable and achievable deadlines.
    • Maintain material and ensure best practice guidelines are followed across the areas.
    • Monitor and evaluate effectiveness of training to ensure optimal learning and development.

    Competencies

    • Extensive experience in the application of the ADDIE methodology
    • Creative and innovative
    • Very good command of the English language
    • Demonstrate strong instructional writing skills
    • Attention to detail
    • Good project management skills
    • Communicate effectively with diverse personalities
    • Delivering results and meeting customer expectations
    • Coping with pressure and setbacks
    • Adapting and responding to change
    • Relating and networking
    • Applying expertise and technology
    • Show an interest in the current economic climate and keeps up to date with daily market trends related to the banking industry
    • Good report writing skills

    Experience required

    Working experience of at least three years in a similar role is required.

    go to method of application »

    Team Leader Admin & Support

    Key Purpose of the role

    The position is responsible for managing a smaller team, responsible to load and process all Umbrella new business applications, scheme installations, invest contributions and set up participating employer renewals, within the Retirement Funds business unit. This is a core administration team leader function and the incumbent would be required to holistically manage, control and understand a portfolio of different Retirement Fund disciplines, for example monthly contribution, claim, investment option, individual transfer in, section 14, section 28 Liquidation, deregistration processes. The incumbent must ensure that the processes and procedures are implemented, maintained and improved, in order to ensure that the team managed are able to conduct the operational activity within regulatory frameworks, accurately, effectively and efficiently. Align processes with the company strategy. The incumbent must ensure that the team has the knowledge, skills, tools and competencies required to perform the required job within service level agreements. Create an environment that support individual performance and a culture of continuous improvement. The incumbent must have an appetite to be part of a growing new business unit, able to adapt to change easily and drive change management within the team, challenge the status quo, motivate and inspire the team. The incumbent will continually review existing processes and procedures in order to ensure the delivery of committed services to the Umbrella Funds.

    Areas of responsibility may include but not limited to

    • Manage adherence to Service Level Agreement. Implement processes and procedures and ensure all services in respect of the operations of Umbrella Funds are conducted timeously and efficiently.
    • Dealing with the full Human Resources function for staff managed. Ensure others are trained on the processes and systems. Provides staff with clear direction. Sets appropriate standards of behaviour and outputs.  Delegates work appropriately and fairly. Motivates and empowers others.
    • Ensure that new client installations, installations changes and scheme renewals are accurate, compliant and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules. Ensures delivery of key operational attributes such as data completeness and data quality.
    • Responsible to maintain and update SOP’s in line with business process developments and system enhancements. Assist with audits and appropriate responses to audit queries.
    • Ensure regular, comprehensive and appropriate management reports are generated for submission to line manager and the broader business.
    • Ensure productivity levels are optimised.
    • Dealing with escalated calls or queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
    • Develop and maintain excellent business relations with internal and external brokers.
    • Managing projects.
    • The incumbent is the Subject Matter Expert in Retirement Fund areas under management. Produces new ideas, approaches or insights. Produces range of solutions to problems and do root cause analysis. Effective decision-making by “out of the box” thinking and weighing up risks involved.

    Personal Attributes and Skills   

    The successful candidate must demonstrate the following competencies:

    • Communication Skills: able to communicate clearly both verbally and in writing.
    • Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
    •  Ability to communicate logically and objectively is essential components of this role.
    • Attention to detail
    • Very organised
    • Conflict Management
    • Expresses opinions, information and key points of an argument clearly.
    • Probes for further information or greater understanding of a problem.
    • Relates well to people at all levels.

    Education and Experience

    • NQF level 5 equivalent qualification. 
    • 3 – 5 years operational leadership and management experience – Essential
    • 3 -  5 years retirement funds, umbrella Installation, Section 14 and Termination process experience – Essential
    • NQF level 6 or B Com degree or similar is advantageous
    • Relevant Industry Qualifications – Wealth Management, Introduction to Retirement Funds - Advantageous
    • MS Office - Advanced Excel skills, Accounting, Investments, People management, operational processes and process mapping. Retirement Fund and Umbrella Fund operations.
    • Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.
    •  3 - 5 years’ experience in the employee benefits and 5 years in a senior role.

     EMPLOYMENT EQUITY

    • The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.                      

    EMPLOYMENT EQUITY  

    • The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Event Manager

    Job purpose

    The Event Manager is responsible to create event solutions that enable business to meet and exceed their objectives by delivering an exceptional and innovative customer experience, while always ensuring that Discovery is able to meet our objectives and achieve great value for money.

    The Event Manager is also responsible to create event solutions that enable business to meet their objectives by:

    • Driving and defining the implementation of event strategy and solutions for sales and distribution.
    • Collaborating closely with business resources, to ensure flawless, on-time and high impact delivery of events to help achieve company and business unit objectives.
    • Interfacing with senior business people to define and co-ordinate the brand strategy for the event.

    Principal accountabilities 

    • Driving and defining the implementation of event strategy and solutions for the Sales and Distribution team on webinar and for live events.
    • Collaborating closely with the Rewards and Recognition team, Brand Teams and other internal stakeholders to ensure flawless, on-time and high impact delivery of relevant events to help achieve company and business unit their objectives.
    • Perform research to select the appropriate venue for each live event where required.
    • Perform research to select the appropriate webinar platform for each webinar event including pre-recording requirements.
    • Manage the preparation and distribution of all event collateral for each event.
    • Efficient management in the assistance of Executives and colleagues linked to a specific event.
    • Executive diary management – scheduling events around several Executives diaries.
    • Manage and assist with relevant speakers’ coordination.
    • Prepare Executives and any speakers or celebrities for the events - provide event specific speaker packs for all Executives involved including full event spec, parking, event brief and expectations.
    • Onsite management at event venue from set up to strike of the event.
    • Coordinate with vendors to prepare contracts according to legal procedures.
    • Ensure all onsite safety is managed appropriately, as well as POPIA requirements.
    • Ensuring all travel and accommodation logistics for the event are appropriate and correct.
    • Actively listen and communicate openly with clients and internal teams.
    • Manage the relevant event budget for area of responsibility.
    • Financial dimensions and/or delegation of authority
    • Manage event budgets

    Competencies

    • A proven track record of high-end exclusive event management
    • Excellent organisation skills
    • Exceptional communication skills
    • Good emotional intelligence
    • A passion for customer service
    • Must be adaptable to change
    • Must enjoy interacting with people and be a team player
    • Excellent time management skills
    • Planning skills (including but not limited to, virtual and live event planning, transport logistics, internal and external client management)
    • Reliable
    • Willingness to work weekends, after hours and public holidays (needs dependent)

    Education and Experience

    • Minimum three-year  event qualification
    • Five years in event management industry. Experience at an event management company an advantage

    Specific skills and Knowledge 

    • Ability to work on Office suite – Email, Excel, PowerPoint, Word, OneDrive etc.
    • Multitasking – managing more than one project at the same time
    • Decision making skills
    • Negotiation skills
    • Communication skills
    • Event and budget management

    EMPLOYMENT EQUITY

    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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