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Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
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Role Purpose
- Responsible for the planning, management and control of the administration department through operational execution of the client service strategy to ensure effective and consistent client experience.
Requirements
- Matric
- Related qualifications/Degree
- 6-8 years' experience in the financial services industry
Duties & Responsibilities
- Establish productive operational relationships with key stakeholders in the various channels and administrative teams
- Monitor and evaluate operational processes for quality and effectiveness and make adjustments as required
- Manage a comprehensive client service function, ensuring timeous and accurate service delivery.
- Workflow management: Daily workflow management and effective resource planning. Problems identified & resolved. Service Level Agreements adherence and production statistics.
- Reporting: Deliver quality and meaningful reports on client service within agreed timeframes.
- Identify and report new trends in the market. Identification and reporting of system related problems.
- Review performance target in line with business objectives and realities to ensure optimal performance is maintained.
- Customer engagement/retention: Engagement/retention of clients within current portfolio
- External Customer Satisfaction: Effective and consistent service delivery and support to external clients in line with company values and TCF principles
- Internal Collaboration: Effective and consistent service delivery and support to all internal clients
- Define service practices which build rewarding relationships, encourage innovation and allow others to provide exceptional client service
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
- Create a positive work climate and culture
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values
- Enable a learning and growth culture whereby information regarding successes, issues, trend and ideas are actively shared between team members
- Effectively manage performance within the team in order to ensure business objectives are achieved
- Encourage innovation, change agility and collaboration within the team
- Implement sound financial controls and monitor and manage expenditure relative to budget
- Take responsibility for the unlocking of operational efficiencies
- Implement risk management, governance and compliance policies in own practice area
- Manage governance and risk exposure liability
Competencies
- Business acumen
- Client commitment
- Drive for results
- Leads change and innovation
- Collaboration
- Impact and Influence
- Self -awareness and insight
- Diversity and inclusiveness
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Role Purpose
- Effective execution of retirementfund administration in line with business, legislative and industry requirements, thereby improving overall client experience.
Requirements
- Matric or equivalent
- 2 - 3 Years' experience in a Financial Services Administration environment
- 1 - 2 Years' experience in Employee Benefits
Duties & Responsibilities
INTERNAL PROCESS
- Take ownership of all client service requests and ensure that it is resolved timeously and effectively.
- Dealing with client requests in a competent, efficient and professional manner.
- Taking ownership of complaints and ensuring they are resolved timeously and effectively.
- Capture data accurately on relevant systems according to Service Level Agreements.
- Provide relevant information and documentation as requested, in line with relevant guidelines.
- File and maintain all relevant documentation, enabling ease of access by team members.
- In conjunction with the Administration Manager be accountable for the co-ordination of service delivery both internally and externally.
- Accurately complete all administrative and reporting requirements within agreed time frames.
- Adhere to all relevant legislative/compliance requirements.
- Identify and report process and system failures and enhancements to improve client experience.
CLIENT
- Provide authoritative expertise to clients and stakeholders.
- Build and maintain relationships with clients and internal andexternal stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
PEOPLE
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
FINANCE
- Contribute to the financial planning process within area.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
- Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems
- Team Working: Works participatively with others is democratic and encourages team contributions collaboratively involves others in decision making
- Meeting Time scales: Is target focused and meets deadlines is punctual and keeps to schedule is reliable in finishing tasks
- Checking Things: Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed
- Following Procedures: Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes
- Managing Tasks: Manages tasks by being organised and methodical plans activities systematically sets priorities for tasks
- Producing Output: Is focused on activity and works quickly keeps busy and maintains productivity is comfortable multi-tasking to produce output
- Taking Action: Takes action to make things happen uses initiative to start things up shows drive and invests personal energy
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Role Purpose
- Attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its long-term viability.
Requirements
- Minimum of 2 years experience in the financial services industry
- Minimum of 2 years experience in a financial advice rendering role
- Finance/Business related tertiary qualification (desirable)
- Matric or equivalent NQF 4 qualification
- Compliance with FAIS Fit and Proper requirements
- Computer literacy (essential)
- Own Car (Drivers License - Compulsory)
Duties & Responsibilities
INTERNAL PROCESS
- Engage with prospective clients in order to highlight the features and benefits of various products based on their financial wellness needs in order to support and guide their decision-making process.
- Sell products in line with client’s financial needs by conducting affordability analysis in order to achieve clients’ financial goals.
- Calculated and advise on tax and legal implications of products and or changes.
- Accurately capture client information, relevant actions and sales on the systems.
- Accurately complete all administrative and reporting requirements within agreed timeframes.
- Achieve set targets on production, quality and conversion.
- Adhere to compliance requirements in the sales process in line with legislative requirements.
- Provide financial advice in line with the engagement strategy to enhance client’s financial wellness.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.
CLIENT
- Investigate client queries within the agreed service level and ensure that client receives timeous feedback.
- Escalate client queries to the relevant department or stakeholder.
- Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets. Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
PEOPLE
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
FINANCE
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
- Examining Information: Analyse and process information; ask probing questions; strives to find solutions to problems.
- Interacting with People: Project enthusiasm; focus on interacting and networking with people.
- Convincing People: Comfortable having to persuade others; shape opinions by being outspoken; seek to negotiate with others.
- Articulating Information: Articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
- Conveying Self-Confidence: Self-assured and project inner confidence; confident and determines own future; value own contributions.
- Thinking Positively: Optimistic and positive; recover easily from setbacks and obstructions.
- Meeting Timescales: Target focused and meets deadlines; punctual and keep to schedule; reliable in finishing tasks.
- Following Procedures: Conform and adhere to rules; closely follow instructions and procedures; minimise risks by sticking to processes.
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Role Purpose
- To attend to day to day procurement related duties. Administrative duties including liaising with brokers, client’s and service providers.
Requirements
- Matric
- Computer Literacy(MS Word, Outlook and Excel)
- Comfortable with insurance systems
- Insurance qualification or studying towards will be an advantage
- Previous short term insurance experience will be an advantage
- At least 1 year as a procurement administrator
Duties & Responsibilities
- Managing and updating the system with service provider details
- Obtaining outstanding documents from service providers (BBBEE certificates/Proof of banking details/VAT certificates etc.)
- Assisting the procurement manager and claims department with complaints
- Negotiating with service providers
- Gathering and obtaining monthly stats and compiling monthly reports
- All other Administrative audits on service providers
- Rendering of assistance from time to time with adhoc tasks
- Timely responses to email and telephonic messages
- Accurate record keeping
- Proper time keeping and task prioritization/ management
- Attending to any other tasks as may be assigned from time to time
- Scheduling of meetings and diary keeping for procurement manager and claim executive. Keeping record of meetings and saving all minutes and communicating minutes to meeting attendees
- Providing clients/ brokers with the highest standard of service
- Assisting the claims team and service providers with queries
Competencies
- Good interpersonal skills
- Negotiation skills
- Communication skills
- Attention to Detail
- Ability to work under pressure
- Team player
- Assertiveness
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Role Purpose
- Develops and manages a best practice framework for the Business strategy function, enabling alignment of strategies across the Momentum Metropolitan Africa business and in the broader context of the Momentum Metropolitan Group portfolio. The role focus is 40% Executive Assistance to the segment CEO and 60% strategy (in collaboration with business leads).
Requirements
- Relevant post graduate Business related Degree
- 5 year's relevant experience in business strategy or a related role
- 10 years in a Financial Services Industry (part of an Insurance Group)
- Added advantage of being in an actuarial environment
Duties & Responsibilities
- Develop, plan for, implement and manage a business strategy framework for Momentum Metropolitan Africa.
- Ensure that a common approach to business strategy formulation, implementation and management thereof within Momentum Metropolitan Africa exists.
- Lead the overall strategic research process, ensuring overall effectiveness in performance and deliverables.
- Stay abreast of best practices and new developments in own functional disciplines and drive adoption as deemed appropriate.
- Conduct and/or co-ordinate the outputs of regular and comprehensive strategic industry and competitor research and analysis, allowing for accurate and informed decision making.
- Drive design, implementation, monitoring, enhancement and reporting on processes that gathers organisational feedback regarding relevant practice application, processes and performance.
- Analyse, interpret and deliver on board and governance forum requirements. Provide strategic assistance to the CEO of Momentum Metropolitan Africa and attend Executive, Board and any other Committees / meetings as required.
- Produce Executive and Board reports and presentations on behalf of the CEO of Momentum Metropolitan Africa, including ad hoc reports and presentations as required.
- Produce strategy documents / attend ad hoc strategic workshops / forums / assist in strategic projects.
- Develop and build on working relationships both internally and, where appropriate, externally.
- Communicate and build commitment to the Momentum Metropolitan Africa strategic direction amongst internal stakeholders.
- Manage Momentum Metropolitan Africa CEO's communication plan.
- Be a positive spokesperson internally and externally around strategic and operational matters of Momentum Metropolitan Africa.
- Ensure co-ordination, alignment and articulation of the operational plans and budgets to the overall business strategy.
- Work closely with the divisional CFO in terms of disseminating the financial information for strategic analysis and interpretation for use by the CEO of Momentum Metropolitan Africa.
- Assist in driving and articulating the balance scorecard for Momentum Metropolitan Africa and its alignment thereof across functional / business areas.
Competencies
- Business Acumen
- Reporting and interpretation
- Strategic thinking
- Environmental research and strategic alignment
- Collaboration
- Organisation and attention to detail
- Stakeholder engagement and management
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Role Purpose
- The Procurement Specialist will be tasked to implement and oversee a number of new and current strategic enablers within the GGI environment.
Requirements
- Grade 12/SAQA Accredited Equivalent (Essential)
- Short-Term Insurance Full Qualification - NQF4 (advantageous)
- A Procurement and Supply Chain Certificate/Diploma/Degree or studying towards obtaining one (advantageous)
- At least 3 - 5 years’ work experience in the Insurance Industry (essential)
- At least 3 - 5 years’ work experience in procurement and/or supply chain management (essential)
- At least 3 – 5 years’ work experience in Supplier Relationship Management (essential)
Duties & Responsibilities
- SRM (Supplier Relationship Management)
- Service Provider Contract Management
- Improving the ACPC (Average Cost per Claim)
- Implementing new procurement initiatives
- Improving service provider service delivery
- Service provider audits
- Service provider complaints management
- Service provider fraud investigations
- Liaise with various industry bodies, service providers, and internal stakeholders (claims, underwriters, etc.)
- Improving the B-BBEE TMPS (Total Measured Procurement Spend)
Competencies
- Business acumen
- Collaborative
- Good negotiation skills
- Networking skills
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Role Purpose
- You will be responsible for accounting and financial reporting activities to support the growth and development of the Momentum Retirement Administrators (MRA) business.
Requirements
- Bachelor of Commerce (Accounting as Major)
- 5 - 7 Years' experience in a financial or employee benefit environment
- 5+ Years' Fund Accounting experience
Duties & Responsibilities
- Maintain the general ledgers
- Reconcile two tier balance sheet items
- Independently prepare monthly management accounts and annual financial statements
- Independently prepare monthly statements of cashflows within agreed timelines
- Independently prepare audit files for annual audits and statutory valuations
- Independently prepare and confirm monthly financial reports
- Ensure that all statutory information for the fund is available at all times
- Respond to audit requirements and queries and ensure audit and valuation recommendations are implemented
- Prepare monthly general ledger reconciliations for the fund
- Reconcile investment trial balances on a monthly basis
- Review and analyse money movement on a daily basis
- Perform bank reconciliations
- Prepare and submit monthly PAYE returns to SARS
- Process journals on the general ledger system within the agreed time
- Comply with the rules of the Pension Fund, the Pension Fund Act and all requirements of the FSCA
- Prepare asset and liability matching on a monthly basis
- Prepare and submit annual financial statements of pension fund
Competencies
- Accountability
- Accuracy
- Attention to detail
- Analytical thinking
- Team work
- Communicating with impact
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Role Purpose
The role of the Marketing Manager is to develop, implement manage and review the marketing of Momentum Recharge in alignment with business strategy supporting the achievement of business objectives. To develop tactical strategy and delivery plans, integrate practice formulation and to ensure operational implementation and adaption across multiple practices, Marketing and Communication methodology, governance, and delivery objectives. Manage the end-to-end marketing function by designing, developing, and executing the marketing strategy and related marketing programmes and plans, to drive brand awareness that supports the achievement of key business objectives
Requirements
- Degree in Marketing, Communication and/or Social Sciences or related qualification, B.Com Marketing preferred
- 8 – 10 years’ experience in a marketing, communication, or Brand environment,
- Translation of technical product marketing specifications to user friendly consumer language;
- 5-7 years business and people management experience within a financial services environment (preferred).
- Drive for results with a sense of urgency, focus, accountability, agility and execution to deliver improved business performance
- Knowledge of marketing strategy, business development and corporate communication
- Knowledge of current marketing trends and through-the-line media platforms that these areas can be managed successfully
- Knowledge and experience in Client Relationship Management (CRM).
- Knowledge and experience in client centric technology solutions and platforms.
- Knowledge and experience of building a successful brand
Duties & Responsibilities
Marketing and Communication Strategy and Implementation
- Design, implement, support, and drive the marketing, communication, and branding strategy, based on knowledge of established objectives for the business including Planning, brand promise culture, value propositions and Marketing material.
LinkedIn Enablement.
- Engage, monitor, influence, and work closely with the full marketing value chain to deliver high quality marketing initiatives.
- Drive the development of integrated marketing strategies and campaigns that maximizes the effectiveness of the sales force and business development activities.
- Evaluate and monitor competitive products, services and marketing activities and channel these insights into the optimization of marketing initiatives.
- Provide input into all supporting media strategies, to maximize the impact of the intended campaign (for the targeted segment market applicable).
- Conceptualize and execute marketing creative. Work with the creative team in conceptualizing how and when to use marketing materials and capture target audience and brainstorming and working with internal and external resources to execute new marketing ideas.
- Establish advertising and digital standards and guidelines for the function, that drives consistency in brand messaging.
- Partner and interact with vendors to supply materials supporting marketing concepts.
- Collaborate with product development, sales & service, technical marketing, technology, marketing, and creative teams to drive the strategy and development of the appropriate marketing and communication solution.
- Effectively deliver marketing messaging to target audiences, including mobile, video, social media, etc.
- Drive the development and measurement of marketing metrics that enable effective decision making around revenue growth, market share, marketing intelligence and profitability.
- Drive the implementation of communication strategies within the business.
- Establish mechanisms to build relationships with existing and prospective clients, intermediaries, shareholders, industry bodies and the community.
- Measure and report performance of marketing campaigns, gain insight and assess against goals.
- Partner and interact with vendors to supply materials supporting marketing concept.Manage Stakeholders
- Effectively manage various stakeholders, agencies, and service providers in line with the business culture
- Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption, and maximize employee productivity that deliver on the team goals identified for the Marketing team.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving personal development and coaching
Cost Effectiveness
- Contribute to the development of area specific budgets to minimize expenditure, in alignment with operational plans
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Provide input into the risk identification processes and communicate recommendations in the appropriate manner.
Competencies
- Business and Market Acumen: Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
- Drive for Results: Drive a sense of urgency, focus, accountability, agility, and execution to deliver business results.
- Leads Change and Innovation: Actively leads change, does what is right for the business and drives continuous improvement through innovation.
- Collaboration: Prioritises the business interests of MMH and invests in the success of the group by aligning effort across divisions.
- Motivating and inspiring Team: Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, and empowerment in others, and encouraging them to contribute to the best of their ability
- Impact and Influence: Persuades, convinces, influences, and inspires others, both within MMH and externally to win support, loyalty, and gain commitment to the purpose of MMH.
- Self- Awareness and Insight: Manages self and relationships with others effectively and provides perspective in difficult situations.
- Diversity and Inclusiveness: Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Skills
- Strong analytical and project management skills
- Communication skills
- Presentation skills
- Influencing skills
- Financial budgeting
- People management skills
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Role Purpose
- Ensure the smooth running of the business by providing effective administrative assistance to the Regional Manager.
Requirements
- Grade 12 or equivalent qualification
- Office administration, secretarial or equivalent qualification
- 3-4 years' relevant experience (essential)
- Exposure to supporting a manager or team (desirable)
- Exposure to the insurance industry (essential)
Duties & Responsibilities
INTERNAL PROCESSES
- Proactively manage, coordinate and maintain the diary of the line manager.
- Coordinate all aspects of meetings, workshops and functions (venue logistics, catering) according to manager’s requirements, and within budget parameters.
- Administrative support for meetings and workshops (collate, compile and distribute agendas, presentations, minutes within agreed timeframes).
- Manage travel arrangements for manager, according to agreed business process and budget parameters.
- Manage incoming calls and correspondence (paper and electronic), responding independently where possible and in line with authorised judgement.
- Order and control refreshments, office supplies and equipment, ensuring enough stock is always available, in line with budget parameters.
- Ensure files (paper and electronic) are kept in order and easily accessible by manager.
- Prepare and check invoices and arrange for payments to ensure adherence to requirements and Service Level Agreements.
- Ensure office equipment is regularly maintained by relevant service providers.
- Monitor and respond to incoming communication on behalf of line manager, where appropriate, ensuring efficiency and timeous response.
- Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within agreed Service Level Agreements
CLIENT
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
PEOPLE
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
FINANCE
- Manage and reconcile expenses in line with allocated budget and within defined policy guidelines.
- Contribute to the financial planning process within area.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
- Interacting with People
- Embracing Change
- Checking things
- Making Decisions
- Team Working
- Following Procedures
- Showing Composure
- Meeting Timescales
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Role Purpose
- Manage an analysis function and take accountability for the development of a specific analysis practice (Business Analysis, System Analysis, Data Analysis, Business System Analysis), and act as a thought leader and Subject Matter Expert in the specific discipline.Work closely with business stakeholders and development teams, ensuring the delivery of high-quality products, meeting all necessary requirements, features, and functionality.
Requirements
- Relevant qualification in Computer Science, Information Technology, or related area (essential)
- At least 8 years’ relevant experience in analysis and system development. E.g., Software Developer, Business Analyst, Business Systems Analyst (essential)
- Scrum Certified Business Analyst (desirable)
- Relevant progression certificates (such as Agile/LEAN) (desirable)
- Exposure to diverse IT solution implementation in a variety of environments (desirable)
- Health Insurance and medical aid industry experience (desirable)
Duties & Responsibilities
INTERNAL PROCESS
- Elicit product requirements from business, distil, prioritise and translate them into user stories with acceptance criteria in line with business expectations.
- Ensure the customer journey forms part of the product proposition and socialise the product vision with team and relevant stakeholders to meet business requirements.
- Participate in the team ceremonies, including sprint planning, sprint reviews, retrospectives, and play an active role in mitigating impediments impacting successful completion of release or sprint goals.
- Work with Product Owner and User Experience (UX) to ensure product prototyping/design takes place, and product user stories and user journeys support the client and business outcomes.
- Ensure user stories meet all appropriate criteria before deployment.
- Finalise all appropriate marketing, reporting, communication, training, legal, security and operational requirements are in place before deployment, adhering to Agile methodology and best practice standards.
- Give input and drive product release plans and delivery expectation dates of new functionalities within agreed timelines.
- Develop and drive plans to close any performance gaps and mitigate risks as they occur to minimise business impact.
CLIENT
- Provide technical expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback, and provides exceptional client service.
PEOPLE
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
FINANCE
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
- Knowledge of client experience and client lifecycle management.
Exposure to defining minimum viable products (MVPs).
- Knowledge of standard software development roles and responsibilities.
- Knowledge and experience of working with Agile delivery methods.
- Knowledge of requirements capturing and specification techniques.
- Knowledge of conducting user research and working with teams to develop wireframes and specifications for new product features.
- Knowledge of project management including product-based planning techniques, business case creation and maintenance, and risk management.
- Experience in scheduling functional and non-functional requirements.
- Knowledge of product development from idea through to solution delivery.
Competencies
- Examining information
- Analytical abilities
- Making decisions
- Providing insights
- Interacting with people
- Team working
- Generating ideas
- Articulating business requirements
Method of Application
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