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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Dis-Chem Pharmacies in Midrand has an opportunity available for a qualified Social Marketing Manager.
You will be responsible for the planning and reporting of social media that drives customers to the Dis-Chem Groups websites/ecommerce’s platforms through all social channels. Innovation is required for all social channels, to stay on trend with the followers on the various platforms and ensure high engagement and even greater followings. The aim is to be top of mind in the consumers mind through these channels as well as to gain new customers and reach different audiences. Creating strategies to ensure that development and execution of social campaigns to increase brand awareness and preference, generate qualified leads, increase online and offline sales, and deepen customer engagement with Dis-Chem
Minimum Requirements
Essential:
- Grade 12 – Matric or Senior Certificate
- Bachelor’s Degree/Diploma /Certification in Marketing, Social or related field.
- 3 years progressive Social Marketing experience required
Advantageous
- Minimum 3 years of Marketing Project Management experience
Job Description:
Social Media:
- Oversee the social media strategy for the Dis-Chem Group
- Understanding of user-design, graphic design and interface principles and responsive and mobile design.
- Ability to interpret and apply brand standards to social marketing initiatives.
- Deep interest in keeping up with social trends that can positively impact our business.
- Create new pages and manage existing content on social channels
- Manage social co-ordinators within team and external agencies to ensure that campaigns are executed on time and effectively
- Manage social budgets and retainers
- Ensure social channels are being used effectively
- Implement communication strategies as outlined by the Group Communications Marketing Manager
- Experience with Customer Relationship Management Systems.
- Audit existing digital channels and processes and suggest improvements.
- Respond to customer services inquiries and reviews via internal (e.g. Facebook, Twitter, etc.) online platforms.
- Keeping abreast of developments in web and multimedia design and communication and digital design tools and techniques
Tracking and Performance Management
- With the support of the media team, review marketing and campaign performance and report to the internal team on effectiveness
- Make prescriptive recommendations for optimizing the performance of marketing and advertising initiatives
- To work closely with the Group Marketing Communications Manager to ensure all campaigns are streamlined and aligned to the business strategy
Team Management:
- Social Media Marketing - keeping the team aware of advancements/exploring social media opportunities, monitoring of activity, paid media management, content/campaign creation, trend analysing, issue resolving.
Tracking and Performance Management
- With the support of the media team, review marketing and campaign performance and report to the internal team on effectiveness
- Make prescriptive recommendations for optimizing the performance of marketing and advertising initiatives
- To work closely with the Group Marketing Communications Manager to ensure all campaigns are streamlined and aligned to the business strategy
Team Management:
- Social Media Marketing - keeping the team aware of advancements/exploring social media opportunities, monitoring of activity, paid media management, content/campaign creation, trend analysing, issue resolving.
Communication:
- Ensure that Dis-Chem CI is incorporated in all social communication platforms.
Competencies:
Essential:
- Deep interest in keeping up with social trends that can positively impact our business.
- Create new pages and manage existing content on social channels
- Manage social co-ordinators within team and external agencies to ensure that campaigns are executed on time and effectively
- Manage social budgets and retainers
- Ensure social channels are being used effectively
- Implement communication strategies as outlined by the Group Communications Marketing Manager
- Experience with Customer Relationship Management Systems.
- Audit existing digital channels and processes and suggest improvements.
- Respond to customer services inquiries and reviews via internal (e.g. Facebook, Twitter, etc.) online platforms.
- Keeping abreast of developments in web and multimedia design and communication and digital design tools and techniques
Special conditions of employment:
- South African
- MIE, clear criminal and credit
- Driver’s license and own reliable transport
- Travel will be essential
go to method of application »
Dis-Chem is looking for a Qualified Clinic Sister to join their team in Sun Valley. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Centurion. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Essential:
- Grade 12 / Matric
- Retail experience as a sales consultant
- Computer literate
- Willing and able to work retail hours
Advantageous:
- Cosmetic, fragrance and/or beauty experience
Job Description:
- Escalate serious and unresolved customer complaint to the manager
- Provide a high level of customer care and service
- Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
- Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
- Ensure merchandising and displays are set up attractively
- Maximise store income by achieving department, brand and vendor sales
- Keep up to date regarding products, brands and the retail industry
- Be responsible for all cosmetics, fragrances and beauty house promotions
- Manage Salon appointments
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of English (written and oral)
- Be a team player
- Provide excellent customer service
- Understand stock reports and sales (target and commission calculations)
- Work according to a task schedule
Advantageous:
- Promotions, personal selling, sales targets, customer liaison and product knowledge
- Previous sales and promotional training
- Manage expired, damaged stock, and ensure stock rotation
- Bilingual
- Stock management
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential:
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours.
Advantageous:
- Certificate in Computer Literacy
- 3 years’ work experience, with 1 year supervisory experience
- Working knowledge of SAP
Job Specification…
- Manage and report all customer compliments and complaints to management.
- Ensure branch queues flow smoothly.
- Pay attention to the manner in which customers respond to cashiers, and act accordingly.
- Manage the shorts and overs at the points of sale, including floats.
- Manage discrepancies at the point of sale.
- Authorise line voids, tender ups and price overrides.
- Manage refunds and returns transactions according to Dis-Chem operating procedures.
- Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
- Ensure accurate document control by checking the following:
- Drop registers
- Documents verification
- Customer documentation
- Correct handling of the gloats as per our standard operating procedures.
- All other documentation related to till operations
- Ensure back shopping and returned goods are handled correctly.
- Ensure all outgoing stock/items/scripts are scanned.
- Train and assist new cashiers
Competencies
Essential:
- Cashier and retail operations knowledge
- Customer service and relations
- Dis-Chem supervisory principles, practices and methods
- Lead, motivate and inspire
- Problem solving
- Sound numerical skills
- Trustworthy and honest
- Presentable
- Strong command of the English language and an additional language
- Time management
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Undergraduate Degree.
Advantage:
- 1 year experience in Health industry. Interest and passion in the Health Care Industry.
Job Specification:
Health Operations
- Provide operational support to the Dis-Chem Health and Kaelo Operations teams to ensure the successful delivery of Health Insurance projects.
- Assist in managing operational aspects of the rewards programme for Dis-Chem Health policyholders.
- Assist with internal projects for the successful delivery of policyholder healthcare benefits with Retail, Dispensary and Clinics teams.
Customer Service
- Responsible for providing and maintaining efficient and quality customer service through consultation.
- Refer to management any escalated customer enquiries in an efficient manner.
General
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations.
Competencies:
Essential:
- Knowledge of Health Practices and Principles.
- Microsoft Office – Word, Excel and PowerPoint
- Good written and verbal communication skills
- Analytical Skills
- Quality orientation
- English – Read, write, and speak fluently
go to method of application »
Minimum Requirement:
Essential:
- Grade 12 / Matric or Senior Certificate
- Diploma of Degree in Marketing
Job Specification…
Marketing, Planning & Execution:
- Assist in the conducting effective marketing campaigns to promote brand awareness to consumers for the Dis-Chem group.
- Assist in ensuring that the broadsheets are in line with the business strategy as outlined by line manager (pagination, literals, offers layout and creative).
- Assist in conducting the briefing and reviewing of all Point of Sale (POS) material (Oval Stands, Roof Posters, Gondola Ends, Shelf Signage, Window Posters, Barrier Sleeves, and additional collateral),
- Assist in briefing and reporting back on social and/or digital media elements
Marketing Operations:
- Assist the Marketing Team Leader with ensuring working timelines with the team are met, to ensure POS content is signed off and printed in time.
- Assist Marketing Team Leader in executing advertising/marketing around new store openings which includes ROPs, Radio – Media and PR
- Assist with Digital, Social and OOH campaigns
Stakeholder Partnership:
- Assist the Marketing Team Leader in checking-in with line managers to ensure all partners, clinic, foundation, and dispensary advertising requirements are executed via the advertising channels.
- Meet with Category Buyers throughout each promotion where necessary to ensure their departments advertising needs are met
- Ensure all promotional items are signed off both by category management and respective suppliers before print date.
Generation Administration:
- Assist in the administration and reporting of the marketing campaigns, events, launches and adhoc campaigns and proposals.
- Ensure Administration of sponsorships and events management – Brand launches
- Update and maintain the marketing database
Competencies
Essential:
- Good English –Read, write and speak
- Be able to communicate and interact with other team members.
- Be trustworthy and honest.
- Ability to build and maintain good relationships with staff, suppliers and key functions in the business, keeping in mind the Dis-Chem culture.
- Entrepreneurial and commercial thinking.
- Be able to relate and network with relevant parties.
- Effectively plan and organize daily, monthly, and yearly activities.
- Be able to make a decision and initiate action.
- Be able to identify and solve problem areas, through the management of resources.
- Attention to detail
- Be able to work independently and under pressure.
- Time management skills.
- Self-discipline and motivation.
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate
- Proof of COVID-19 Vaccination Certificate
- Grade C accreditation with the PSIRA
- A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses
Advantageous:
- At least 1 year specific previous experience in a similar role
Job Specification…
- Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures for the specific post through.
- Random patrols of the premises on regularly basis to ensure optimal visibility and reduce risks.
- Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian’s access points to allow entry only to individuals with the correct authorization.
- Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
- Be clearly visible as far as reasonably possible as deterrent to discourage criminal activities, prevent theft, - damage, - personal injury, and other dishonourable acts.
- Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers and employees.
- Access control – searching of staff, suppliers and company merchandisers.
- Maintain and complete all registers and occurrence books.
- Cancel staff purchasers and goods declared.
- Supervise and check refuse removal according to Dis-Chem standards
- Protect the property and assets of the business from all dishonest persons, action or any acts of malicious behaviour that could result in the company suffering loss.
- Be present at your post at all times when on duty.
- Practice good customer service relations for all Dis-Chem internal and external customers.
- Report any unusual or suspicious behaviour by staff, customer or suppliers.
- Opening and closing procedures-to be present observant and vigilant at the opening and closing of the site.
- Ensure that all doors and windows are locked at the end each day.
- Ensure that all water taps turned off when applicable.
- Do continuous personnel frisking and searches on a daily basis.
- Do thorough and proper vehicle searches throughout the day.
- Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
- Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance of Dis-Chem procedures.
- When problem situations or crisis arise or have been dealt with to maintain observing surroundings and report to management on findings and or changes in identified that intensify the situation.
- After a crisis, report the incident to management, the police or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
- Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.
- When working during the night or alone e.g. after hours render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
- In emergency situations provide assistance and the emergency teams e.g. alert first responders, clinic sisters, managers etc.
- Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
- Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
- Be vigilant - watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.
- Interpret quickly whatever is seen and act accordingly.
- Respond quickly and correctly during crisis - be alert to avoid being caught unaware.
- Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
- Getting help - During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.
- Take accurate notes of unusual occurrences and daily activities.
- Enforce rules and regulations to prevent criminal activity before it happens.
- Perform special duties - receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.
Competencies
Essential:
- PSIRA knowledge
- Fire emergency and relevant Health and Safety Training and exposure
- English – Read, write and speak well as it is the organization’s official language.
Advantageous:
Special conditions of employment:
- PSIRA registered.
- Grade C PSIRA accreditation.
- Fully Vaccinated against COVID-19 (proof of vaccination certificate)
- South African
- MIE, clear criminal and credit.
- Driver’s license and own reliable transport and PDP when deployed as a driver.
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate
- Proof of COVID-19 Vaccination Certificate
- Grade C accreditation with the PSIRA
- A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses
Advantageous:
- At least 1 year specific previous experience in a similar role
Job Specification…
- Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures for the specific post through.
- Random patrols of the premises on regularly basis to ensure optimal visibility and reduce risks.
- Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian’s access points to allow entry only to individuals with the correct authorization.
- Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
- Be clearly visible as far as reasonably possible as deterrent to discourage criminal activities, prevent theft, - damage, - personal injury, and other dishonourable acts.
- Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers and employees.
- Access control – searching of staff, suppliers and company merchandisers.
- Maintain and complete all registers and occurrence books.
- Cancel staff purchasers and goods declared.
- Supervise and check refuse removal according to Dis-Chem standards
- Protect the property and assets of the business from all dishonest persons, action or any acts of malicious behaviour that could result in the company suffering loss.
- Be present at your post at all times when on duty.
- Practice good customer service relations for all Dis-Chem internal and external customers.
- Report any unusual or suspicious behaviour by staff, customer or suppliers.
- Opening and closing procedures-to be present observant and vigilant at the opening and closing of the site.
- Ensure that all doors and windows are locked at the end each day.
- Ensure that all water taps turned off when applicable.
- Do continuous personnel frisking and searches on a daily basis.
- Do thorough and proper vehicle searches throughout the day.
- Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
- Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance of Dis-Chem procedures.
- When problem situations or crisis arise or have been dealt with to maintain observing surroundings and report to management on findings and or changes in identified that intensify the situation.
- After a crisis, report the incident to management, the police or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
- Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.
- When working during the night or alone e.g. after hours render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
- In emergency situations provide assistance and the emergency teams e.g. alert first responders, clinic sisters, managers etc.
- Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
- Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
- Be vigilant - watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.
- Interpret quickly whatever is seen and act accordingly.
- Respond quickly and correctly during crisis - be alert to avoid being caught unaware.
- Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
- Getting help - During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.
- Take accurate notes of unusual occurrences and daily activities.
- Enforce rules and regulations to prevent criminal activity before it happens.
- Perform special duties - receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.
Competencies
Essential:
- PSIRA knowledge
- Fire emergency and relevant Health and Safety Training and exposure
- English – Read, write and speak well as it is the organization’s official language.
Advantageous:
Special conditions of employment:
- PSIRA registered.
- Grade C PSIRA accreditation.
- Fully Vaccinated against COVID-19 (proof of vaccination certificate)
- South African
- MIE, clear criminal and credit.
- Driver’s license and own reliable transport and PDP when deployed as a driver.
Method of Application
Use the link(s) below to apply on company website.
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