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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
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Purpose Statement
- To Understand and translate business requirements into data requirements to enable stakeholders to consume data in the most effective and efficient way.
- To design and maintain optimal data models/structures at both an enterprise level as well as conceptual, logical & physical levels which meet the business and architectural objectives of Capitec.
Experience
Minimum:
- 2 years + experience in the Data Modelling discipline
- 3 years in a data role such as Data Engineer, Data Analyst or BI Business Analyst.
- Experience using one of the following data modelling tools e.g Sparx Enterprise Architect, Erwin, SAP PowerDesigner, ER/Studio or IBM data architect
- Exposure to relational data models
- Experience working with dimensionally modelled data
- Demonstrable data profiling experience
Ideal:
- Experience in supporting as well as implementing data infrastructures
- Proven analytical and problem-solving experience in a complex data environment
- Experience with generic financial industry data models (products)
- Exposure to graph data models and NoSQL models
- Relevant industry experience i.e. financial services or retail.
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Grade 12 National Certificate
- Bachelor's Degree in Information Technology - IT Engineering or Information Management
Qualifications (Ideal or Preferred)
- Certification in Data Management
Knowledge
Minimum:
- Data Modelling tools e.g. Sparx Enterprise Architect,Erwin & SAP Power Designer, ER/Studio, IBM data architect
- Entity Relationship Modelling
- Physical Database Design
- Data warehousing
- Data Integration
- Data quality
- Metadata
- Knowledge of database concepts, objects and data modelling techniques and design principles.
- Expert knowledge of data modelling principles/methods including conceptual, logical & physical Data Models
- Knowledge of the entire process behind software development including design and deployment
- Relational modelling
- Dimensional modelling
- Data normalisation
- Data modelling patterns e.g. party role
- Broad understanding of Data Management (DMBOK), systems development lifecycle methodologies and IT Architecture
- SQL
Ideal:
- Master data management
- Canonical Data Modelling
- Banking and financial services environments
- BI tools and technologies as well as the optimization of underlying databases
- How to clearly communicate complex technical ideas, regardless of the technical capacity of the audience
- Knowledge of the mathematical foundations of data normalisation
Skills
- Analytical Skills
- Problem solving skills
- Attention to Detail
- Communications Skills
- Decision making skills
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Purpose Statement
- To contribute to the overall profit of Capitec by managing the operational results of the Account Managers and the Technical Support team members within the allocated region
- To ensure client service excellence throughout region by contracting and reviewing regional service delivery standards with team members
- Stay abreast of market trends and business opportunities through continuous and proactive competitor research and analysis
- New product roll out
Experience
Min:
- At least 3 – 5 years’ proven cold-calling / external sales experience in a similar environment
Ideal:
- At least 2 years’ proven people management experience within a similar environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Marketing
Knowledge
Min:
Knowledge and understanding of:
- Card Transacting Environment
- Sales processes
Ideal:
- Knowledge and understanding of:
- Capitec Bank Acquiring product knowledge
Skills
- Communications Skills
- Numerical Reasoning skills
- Analytical Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Negotiation skills
- Presentation Skills
- Facilitation Skills
- Project Management Skills (Methodolgy Specific)
- Problem solving skills
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Purpose Statement
- To enable software quality assurance by creating a set of activities and scenarios, manual or automated, ensuring that developed software meets and complies with the defined or standardised quality specifications within the Software Development Life Cycle (SDLC).
- To collaborate with the Business Analysts (and/or members of the Feature Team) to define test scenarios, and prepare, participate in, and oversee the execution of test cases within a feature team, the validation of functional and non-functional test requirements, the preparation of test data in terms of input and expected outcome data, and required test environments.
Education (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Software Testing or Information Technology
Education (Ideal or Preferred)
Knowledge and Experience
Minimum:
- Understand the end-to-end processes being tested to achieve successful testing
- Knowledge of and exposure to impact analysis when introducing software changes
- Understand the full Systems Development Lifecycle (SDLC)
- Best practice / industry standard in software and hardware testing, reporting, tracking and follow up, and Software Quality Assurance (SQA)
- 2-3 years’ experience in Quality Assurance (QA) testing within a business context
Ideal:
- Knowledge of Capitec’s Way of Work (WoW) during projects
- Experience in continuous delivery environment
- Application of test tools
- Test Automation
- Financial/Banking Systems
- Reinforce with stakeholders/feature team appropriate testing environments and timelines
- SQL Query/Fundamentals
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Purpose Statement
- To enhance the competitiveness and relevance of Capitec’s retail credit products, and enable the New / Existing Credit Client Strategy Department to deliver client value through:
- Enabling insights on trends in client credit behaviour through analytical groundwork.
- Supporting the design monitoring of Capitec’s credit behavioural profiling- and credit education tools that will provide understanding of client behaviours and preferences.
Experience
Minimum:
- 3 - 4 years relevant retail credit analysis experience.
- Experience in behavioural analysis.
- Client journey mapping
- Experience with Experimentation, champion challenger techniques.
- Experience in delivering a product or tool, through working with various internal and external stakeholders.
- Data visualisation
Ideal:
- 4+ years relevant retail credit analysis experience
- Experience in behavioural economics
- Previous experience in leading initiatives in a retail credit environment
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Creating tactics to influence client behaviour
- Client journey analysis
- Retail credit lifecycle and market
- Database querying software (ex. SQL), Data and analytics
- Client engagement solutions including direct marketing segmentation
- Relevant legislation, for example National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI)
- Banks Act and Basel III Risk Framework
- Project management principles
- Credit affordability assessment regulations.
Ideal:
- Capitec Bank’s credit policy and systems
- Product lifecycle
- Retail credit IT systems architecture
- Retail credit profit models including pricing and provisioning
- Data visualisation technologies
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Purpose Statement
-
To take ownership and accountability for the Planning Design and Technology team responsible for implementing processes, technology and models that enable tactical and strategic demand and supply planning and the monthly Sales and Operations Planning process (S&OP) within different Capitec departments. The Product Head role is responsible for translating the strategic direction of the Design and Technology team into a ‘best in world’ product through the leadership of a dedicated team.
Experience
Minimum:
- 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or Fin Tech
- 5+ years’ experience managing logistics, demand and supply planning, S&OP process, or Integrated Business Planning
- Experience in implementing logistics, planning and forecasting technology or models.
- Business and product vision; has had ownership responsibility for a Product previously.
- Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology
- Working at strategic, tactical and technical levels
- Career experience to include some time in one or more technical roles
- Communicating with technical and non-technical senior stakeholders across multiple business units
- Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications
- Using data and metrics to test theories, confirm assumptions, and measure success
- Earning trust across different levels and multiple groups of a large organization
- Scoping/running usability studies and/or customer research
- Client development and validating products through customer feedback
- Using influence and relationships to drive and achieve objectives
- Leading and managing multi-functional teams to deliver
- Managing and working with remote / hybrid teams
Education (Minimum)
- Grade 12 National Certificate / Vocational
- Bachelor's Degree
Education (Ideal or Preferred)
Knowledge
Minimum:
- Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input
- Demand and supply planning, forecasting, logistics
- Supply chain management
- Forecasting and predictive modelling
- Workforce management technology.
- Sales and Operations Planning process (S&OP)
- Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives
- Financial acumen - sufficient to effectively operate own cost center
- People leadership and management practices to empower, create focus and delivery
- Organising, planning and prioritizing work
- Data-driven approach; analytical and quantitative skills
- Technologically literate and able to adapt to new technologies
- Able to dive deep in understanding the product, the business, and the competitive landscape
- Able to present complex technical information in a clear and concise manner to a variety of audiences
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Purpose Statement
- To take ownership and accountability for the Planning team responsible for tactical and strategic demand and supply planning and the monthly Sales and Operations Planning process (S&OP) within different Capitec departments. The Product Head role is responsible for translating the strategic direction of the Planning team into a ‘best in world’ product through the leadership of a dedicated team.
Experience
Minimum:
- 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or FinTech.
- 5+ years’ experience managing logistics, demand and supply planning, S&OP process or Integrated Business Planning
- Business and product vision; has had ownership responsibility for a product previously.
- Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology.
- Working at strategic, tactical and technical levels.
- Career experience to include some time in one or more technical roles
- Communicating with technical and non-technical senior stakeholders across multiple business units
- Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications
- Using data and metrics to test theories, confirm assumptions, and measure success
- Earning trust across different levels and multiple groups of a large organization
- Scoping/running usability studies and/or customer research
- Client development and validating products through customer feedback
- Using influence and relationships to drive and achieve objectives
- Leading and managing multi-functional teams to deliver
- Managing and working with remote / hybrid teams
Education (Minimum)
Education (Ideal or Preferred)
Knowledge
Minimum:
- Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input
- Demand and supply planning, forecasting, logistics
- Supply chain management
- Sales and Operations Planning process (S&OP)
- Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives
- Financial acumen - sufficient to effectively operate own cost center
- People leadership and management practices to empower, create focus and delivery
- Organising, planning and prioritizing work
- Data-driven approach; analytical and quantitative skills
- Technologically literate and able to adapt to new technologies
- Able to dive deep in understanding the product, the business, and the competitive landscape
- Able to present complex technical information in a clear and concise manner to a variety of audiences
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Purpose Statement
- Responsible for producing a comprehensive technical specification that includes non-functional requirements
- Assist the BA to ensure that the functional design offers a technical viable solution and address the business requirements
- Design test plans and provide guidelines to facilitate performance and stress testing.
- To fulfil the role of Subject Matter Expert (SME) and senior advisor on all matters relating to solutions architecture.
- To conceptualize, design, and articulate solution designs in relation to specific business value/problems.
- To forge a link between the existing enterprise architecture and a particular initiative, and guarantee the solution designed meets the company’s architecture standards and architectural vision.
Knowledge & Experience
Minimum
Knowledge
- Systems architecture principles (IT technologies and software architecture)
- Systems analysis and design
- Agile systems development processes (CI/CD standards and agile delivery methods)
- Software development (typed and scripting coding languages)
- Service-oriented Architecture (SOA) and designing and delivering scalable and resilient solutions
- Policy, standards, and best practices
- Financial Services systems environment
- Card processing or card management
Experience
- 8 or more years’ software development experience, including a minimum of:
- 4+ years software design
- 4+ years proven working experience in software engineering and development (Cobol and/or Java and/or .NET and/or Python and/or JavaScript)
Advantageous
Knowledge:
Solid understanding of:
- Banking business model
- Business Process Modelling
- Business Analysis
- Cloud architectures
- Big Data modelling
- Best practices for Quality Assurance (QA)
- DevOps development culture and principles
- Various development technologies (Preferably. Cobol, Java, .NET, JavaScript, and Python ecosystems)
Experience:
In addition to the minimum experience:
- 4+ years’ proven experience as a Solutions Architect
- Financial Services experience
- Experience with PowerCard
Qualifications
Minimum
Ideal or Preferred
Skills
Communication:
- Communication skills (written and verbal) in English
- Interpersonal / Relationship management skills
- Negotiation and influencing
- Facilitation
- Presentation skills
Mind-set and attitude:
- Analytical, diagnostic and problem solving skills
- Business acumen
- Process and organisational thinking
- Attention to detail
- Adaptability to change
- Willingness to take ownership and accountability
Time management:
- Planning and organizing skills
- Ability to work under own initiative without guidance, cope well under sustained pressure and deliver to deadlines
- Ability to deal with multiple projects at the same time
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Purpose Statement
- Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
- Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
- Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
- Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
- Leadership skills including management of teams, expectations and process, solution and operational change
Experience
Min:
- Must have proven experience as Business Analyst (BA) within the environment
Business Analyst
- At least 3 - 7 years’ experience as Business Analyst
- Basic project management experience
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Min:
Must have detailed knowledge of:
- Banking and IT Standards and governance
- Testing practices and methodology
Ideal:
Detailed knowledge of:
- Agile development life cycle
- Change Management
- Banking systems
- Credit Granting/Savings
- Collections Environment
- MIS/BI/Data Warehousing
- Knowledge of UML and business process modelling (BPM) – EA and Visio
Solid understanding of:
- Project Management
- Communication Skills and Conflict Management
Skills
- Strategic Thinking Skills
- Planning, organising and coordination skills
- Project Management Skills (Methodolgy Specific)
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Purpose Statement
- To provide direction to and lead IT teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Capitec Bank Operations
- Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.
Experience
Minimum:
- At least 5 years’ experience in software development management including experience in leading a technical team.
- Experience in progressive database or software development roles
- In an environment which required validating work
- Stakeholder relationship engagement and management
- Responsibility for delivery in a fast moving environment
- General business acumen
- The retail credit industry
- Banking industry
- Budgeting and accounting principles
- Business analysis and design
- Implementation and maintenance of financial and contact centre systems and procedures
- Project Management principles and methodologies
- Systems Development Life Cycle (SDLC)
Ideal:
- Central Collections environment
- Capitec Bank Systems Environment
- Capitec Bank Business Model
- Agile development principles
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- General business acumen
- The retail credit industry
- Banking industry
- Budgeting and accounting principles
- Business analysis and design
- Implementation and maintenance of financial and contact centre systems and procedures
- Project Management principles and methodologies
- Systems Development Life Cycle (SDLC)
Ideal:
- Central Collections environment
- Capitec Bank Systems Environment
- Capitec Bank Business Model
- Agile development principles
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Purpose Statement
- To provide strategic technical direction and manage multiple technical teams responsible for the technical delivery of the full product lifecycle; all product features and support and maintenance related tasks in respect of the product
- Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.
Experience
Minimum:
- At least 5 years’ experience in software development management
Experience of:
- leading and working in an agile development environment
- crafting roadmaps
- managing a budget
- using technical skills to support and guide a technical team
- to establish priorities and successfully manage deliverables
- utilizing communication and relationship management skills to engage with stakeholders
- using leadership to influence in other areas.
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Functional knowledge particular to the product (e.g. Credit or App)
- People management and development practices and principles
- Stakeholder management
- Budgeting and accounting principles
- Business analysis and design
- Project Management principles and methodologies
Ideal:
- Banking industry
- Central Collections environment
- Capitec Bank Systems Environment
- Capitec Bank Business Model
- Agile development principles
- Systems Development Life Cycle (SDLC)
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Purpose Statement
- To diversify the risk of loss through bad debts and optimise profits through effective execution of credit portfolio reporting and management across the Capitec Business Bank credit portfolio.
- To interact with other areas of the bank and acting as a catalyst in ensuring compliance with agreed risk parameters as set out in the Bank’s strategy and contained in the credit risk appetite schedule.
Experience
Minimum:
- At least 8 years relevant Credit risk management experience across Personal and Business markets in a bank which includes:
- 5yrs general credit management
- 3yrs accounting
- Stakeholder management at all levels, guiding and influencing to manage credit risk.
Ideal:
- Credit risk appetite formulation and credit portfolio management experience for a lending portfolio in a bank.
- Contributing and providing input into credit management strategy.
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
- Qualified Chartered Accountant (CA)
Knowledge
Minimum:
- Business knowledge and acumen
- Credit Risk management, including the application of a credit risk framework
- Understanding of Project Management methodologies and processes
- People and relationship management principles and practices
- Broad knowledge and understanding of accounting and financial management
Ideal:
- Credit risk management experience across the key drivers of credit portfolio performance (financial reporting, provisions, risk appetite tracking, risk profile analysis).
Skills
- Analytical Skills
- Commercial Thinking Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Decision making skills
- Problem solving skills
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Purpose Statement
- To initiate, implement, monitor, and drive suitable recovery processes to ensure optimal recoveries and collateral realisation in respect of the Rental Finance non-performing loan portfolio.
- Provide specialist input, recommendations, and ensure Legal compliance, in order to maximise recoveries and minimise recovery costs. Enable restructures of distressed debt and rehabilitation of clients to optimise recoveries within reduced recovery times by managing the full recovery process.
- Manage disputes and relevant external stakeholders.
Experience
Minimum:
- Admitted attorney / advocate.
- At least 2 years post-admission experience in civil and/or commercial litigation practice.
Ideal:
- 3+ years post-admission experience in civil and/or commercial litigation practice focusing on rental finance litigation (for at least 1 year)
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Up-to-date knowledge of the Collections and Recoveries environment
- Insolvency legislation and processes
- Credit legislation and processes
- Banking and Financial Services Industry
- Litigation processes
- Debt Recovery processes
- Rental Finance and invoice discounting
Ideal:
- Understanding of:
- Commercial, business, and financial principles and practices
- Governance and risk management principles
- Data analytics
- Banking and Financial Services Industry (ideal)
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Purpose Statement
- To execute key accounting functions and provide an accurate financial status of all systems across Capitec.
- To prepare and catch up the debtors reconciliation and rentals received in advance reconciliation.
- The System Accountant will also be responsible to analyse, investigate and resolve exceptions raised from the reconciliation process on a daily basis.
Experience
MINIMUM:
- 2 – 3 years reconciliation experience
IDEAL:
- Experience in a Financial Services environment.
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
MINIMUM:
- Management of accounts
- Computerised accounting systems and principles (SAP)
- Financial Analysis and interpretation.
Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Problem solving skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Numerical Reasoning skills
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Purpose Statement
- To support the minimization of risk in the Forex Department through:
- Performing ongoing oversight and risk functions required by Forex specific in respect of its Treasury Outsourcing Companies (TOC) model.
- Supporting the Regulatory Specialist: Forex to identify and address situations where Forex is exposed to undue risks.
- Administratively deal with Risk related queries in an effective and professional manner.
Experience
Minimum:
- 1 - 2 years compliance review / audit experience within a financial services / retail environment
Ideal:
- 1 – 2 in compliance or oversight function would be advantageous
Previous experience in project coordination
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Risk and Compliance or Law
Knowledge
Minimum:
- Knowledge and understanding of legislation applicable to financial institutions e.g Financial Advisory and Intermediary Services Act (FAIS), FIC Act, Financial Markets Act (FMA)
- Knowledge and understanding of relevant anti money laundering and combating of terrorist financing legislation and international standards.
- Good knowledge and understanding of CDD requirements
- Office administration processes
- Project coordination principles
Ideal:
- Knowledge of cross border remittances would be advantageous
- Foreign exchange principles
- Regulatory risk
- Compliance practitioner accreditation
- Regulatory reporting
- Document Control
Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Planning, organising and coordination skills
Method of Application
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