Product Head: Planning at Capitec Bank

Purpose Statement

• To take ownership and accountability for the Planning team responsible for tactical and strategic demand and supply planning and the monthly Sales and Operations Planning process (S&OP) within different Capitec departments. The Product Head role is responsible for translating the strategic direction of the Planning team into a ‘best in world’ product through the leadership of a dedicated team.

Experience
Minimum:

• 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or FinTech. 
• 5+ years’ experience managing logistics, demand and supply planning, S&OP process or Integrated Business Planning
• Business and product vision; has had ownership responsibility for a product previously.
• Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology.
• Working at strategic, tactical and technical levels.
• Career experience to include some time in one or more technical roles
• Communicating with technical and non-technical senior stakeholders across multiple business units
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications
• Using data and metrics to test theories, confirm assumptions, and measure success
• Earning trust across different levels and multiple groups of a large organization
• Scoping/running usability studies and/or customer research
• Client development and validating products through customer feedback
• Using influence and relationships to drive and achieve objectives
• Leading and managing multi-functional teams to deliver
• Managing and working with remote / hybrid teams

Education (Minimum)

• Bachelor's Degree

Education (Ideal or Preferred)

• Honours Degree

Knowledge
Minimum:

• Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input
• Demand and supply planning, forecasting, logistics
• Supply chain management
• Sales and Operations Planning process (S&OP)
• Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives
• Financial acumen - sufficient to effectively operate own cost center
• People leadership and management practices to empower, create focus and delivery
• Organising, planning and prioritizing work
• Data-driven approach; analytical and quantitative skills
• Technologically literate and able to adapt to new technologies
• Able to dive deep in understanding the product, the business, and the competitive landscape
• Able to present complex technical information in a clear and concise manner to a variety of audiences