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  • Posted: May 28, 2024
    Deadline: Not specified
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    SoluGrowth is a leading South African Business Process Solutions company with global reach and depth of expertise across a range of industries and serves clients across the globe.


    Read more about this company

     

    Customer Service Agent - JHB East Rand

    RESPONSIBILITIES

    • Manage discrepancy reports and advising clients of damaged cargo
    • Follow up on third party deliveries
    • Collections from local/regional offices
    • Problem deliveries, mailing accounts with futile trip charge
    • Follow up on outstanding quotes
    • Monitor/update customers on special shipment
    • Know truck arrival times for all branches daily
    • Response time to queries must be withing 30 minutes
    • Daily reporting on unresolved issues to management and any written complaints received
    • Forward possible leads to relevant salesperson in respective regions as well as quotes done for non-account clients
    • Run delivery reports by customer as and when required by management
    • Assist with data capturing and pod capturing as and when needed
    • Obtain daily floor check report from operations and add notes to Parcel Perfect
    • Arrange and follow up with agent collections
    • Obtain pods from agents from their websites

    Requirements

    SKILLS & EXPERIENCE

    • Grade 12/NQF4/Matric
    • Code B Drivers License & Own transport
    • 2 - 3 years experience in similar role
    • Experience in Logistics industry
    • Familiar with Parcel Perfect system
    • Willing to work overtime - be available after business hours and during weekends when required

    go to method of application »

    Fleet Sales Agents - Midrand

    • The Fleet Sales Agent will be responsible for obtaining new business through the B2B Sales channel. This will include Corporate Fleet, Government and Rental Fleets.

    COMPETENCIES AND SKILLS:

    • Matric.
    • Tertiary Qualification in Sales and Marketing will be advantageous
    • Valid drivers license
    • Communication: Excellent verbal and written communication skills to interact effectively with customers, and team members.
    • Problem-solving: Ability to identify and resolve issues that could affect logistics and planning efficiency.
    • Negotiation: Proficiency in negotiating deals and contracts to ensure maximum profitability.
    • Strategic Thinking: Ability to formulate effective sales strategies and adapt them according to changing market conditions.
    • Analytical Skills: Strong ability to analyze sales data and market trends to drive sales performance.
    • Customer Service: Excellent customer service skills, with a focus on building long-term relationships with dealers.
    • Knowledge of Automotive Industry: Comprehensive understanding of the automotive market and dealership operations.
    • Significant experience in a sales role, preferably in the automotive industry.

    Requirements

    EXPERIENCE:

    • Experience in selling to Corporates and Government.
    • Familiarity with dealership operations and experience in working closely with dealer networks.
    • Strong understanding of the automotive industry, including knowledge of current market trends, customer behavior, and competitive landscape.

    go to method of application »

    Global Fixed Assets Contingency - Pretoria

    RESPONSIBILITIES:

    Processing and reporting

    • Identify, properly depreciating, and maintaining fixed assets as well as accounting for a company's financial well-being.
    • Applies principles of accounting to analyze complex financial information and prepare financial reports. Adheres to and communicates accounting and auditing policies and procedures.
    • Use analytical skills to efficiently source data, transform data into meaningful information, and communicate information effectively to business partners and stakeholders.
    • Use analytical skills to review variances, detect potential errors or issues, document process that created the variance, determine, and execute corrective actions if required.
    • Prepare & review journal entries and account reconciliations using accounting judgement & experience.
    • Analyzes accounts, records, and reports. Investigates and resolves any accounting issues within the Global Fixed Assets responsibility. 
    • Maintains general ledger accounts. 
    • Maintain a fixed asset register.
    • Identifying and evaluating the design and operating effectiveness of controls established to address those risks.
    • Develop desktop procedures to clearly document tasks performed.
    • Recommends and reviews proposed process improvements. Explores the modification and implementation of changes in systems and procedures and makes effective business case to influence leadership and other functions to support proposed changes.
    • Recommend, develop and implement process improvements to improve accounting operational efficiency and quality of outcomes. 
    • Planning, co-ordination, and control of SLA deadlines in accordance with client methodology and business requirements to ensure effective service delivery and maximised recoverability.
    • Monitors & establishes performance indicators to track progress against goals.
    • Performs various ad-hoc reporting, analysis or projects, as needed.
    • Support SOX control compliance.
    • Preparing reports to senior client management and Global Fixed Assets Team. 
    • Prepares complex reports in support of internal and external audits.

    Building and maintaining key client relationships

    • Excellent collaboration skills are essential to work within a team and liaise with senior management and a range of stakeholders at all levels. 
    • Engaging in relevant training regarding Global Fixed Assets processes, financial controls, regulations and ensuring appropriate training and career development for all levels of professionals in his/her group
    • Interacting with senior members of the Global Fixed Assets team, external parties and senior business partners. 
    • Works directly with internal customers on inquiries and issue resolution by directly responding to customer’s emails or Remedy tickets. For more complex inquires, will also meet with customers to resolve.
    • Provides excellent customer service to business partners located throughout the organization.
    • Interactions and communicates with business partners (finance and non-finance) to secure information to develop and confirm accounting outcomes.
    • Investigating, resolving, or assessing unexpected situations and provide thoughtful analysis and feedback quickly.

    Requirements

    QUALIFICATIONS & EXPERIENCE

    • BCom degree
    • Min 1 – 2 years work experience in finance environment
    • Strong Excel proficiency

    go to method of application »

    Senior Billing Accountant - Pretoria

    Description

    SoluGrowth is looking for a Senior Billing Accountant:

    • Supports regions, business units, and functions as a dedicated billing subject matter expert
    • Aggregate, Calculate & Submit MCBS billing via SBF-Tool
    • Aggregation via various data sources per business owners (Enterprise reporting, Hyperion, Departmental Tools, Customer reporting)
    • Manual calculation based on mapping of aggregated billable activity to billing events & applying published rates
    • Organize charge details on pre-defined SBF-Tool template and load at specified intervals based on billing cycle(s)
    • Communicate with Product & Business Finance teams to obtain input data and perform billing timely & accurately
    • Responds to customer inquiries timely and effectively utilizing preferred GBSC tools and reporting
    • Escalates areas of operational risk and opportunities making specific recommendations on resolutions
    • Identifies & Assists with the implementation of process improvements
    • Supports special projects as requested; provides ad-hoc support to management

    Qualification and years of experience required

    • Minimum requirement: B. Comm Honours or equivalent
    • 3 - 5 years Billing and Accounting experience
    • Experience in E-Commerce or FinTech industries
    • Comfortable with high volumes of data and differing data sets
    • Multinational experience preferred
    • Shared Services environment experience preferred
    • Supervisor or team leader experience preferred

    Requirements

    Core Competencies and Attributes

    • Attention to detail
    • Analytical, Innovative Thinking and Problem Solving
    • Time Management, Planning and Organizing
    • Accountability and Dependability
    • Ethics and Integrity
    • Communication and Teamwork
    • Planning & Organising
    • Strong interpersonal skills
    • Ability to multi-task and prioritize effectively
    • Strong ability to work with a cross functional team
    • Superior stakeholder service
    • CPI's driven and focused

    go to method of application »

    Administrator - JHB East Rand

    Description

    • SoluGrowth is looking for an Aministrator.
    • The candidate needs to be able to capture data from various sources.  Must have attention to detail.  
    • Financial background is essential.  Dealing with internal and external suppliers/clients/stakeholders.

    Requirements

    • The candidate needs to be able to capture data from various sources.  Must have attention to detail. 

    go to method of application »

    Debtors Clerk - Gauteng

    Duties

    • Onboarding of debtors/customers and other admin functions relating to debtors.

    Key Personal Qualities

    • Enthusiastic and positive
    • Focused, detail oriented
    • Accurate and efficient
    • Thrives under deadlines
    • Reliable

    Requirements

    • 2-3 years’ work experience.
    • Diploma in Accounting is essential

    Responsibilities (including but not limited to)

     

    • Invoicing: Prepare and send customer invoices, ensuring accuracy and compliance with company policies.
    • Accounts Reconciliation: Reconcile customer accounts to ensure accurate tracking of outstanding balances.
    • Ad-hoc functions
    • Customer Service: Address customer queries regarding invoices, payments, and account balances in a professional and timely manner.
    • Documentation: Maintain accurate and organized records of all transactions and correspondence with customers.
    • Compliance:  Ensure compliance with relevant financial regulations, company policies, and industry standards.

    Method of Application

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