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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Dis-Chem is looking for a Qualified Clinic Sister to join their team in Cape Gate. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Durbanville store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
Duties and Responsibilities:
Acts & services especially pertaining to a Pharmacist:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
- Correct errors on scripts rejected by medical aid
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Follow up with patients regarding script tacking reports as requested by the Dispensary Manager, and follow up appointments
- Explain all medical aid costs to patients
- Process all paperwork for accurate submission of claims to medical aids
- Ensure authorisation of chronic, HIV and AIDS, and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally, and UCS should be notified to merge profiles centrally
- Take note of any messages on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the Dispensary Manager
- Facilitate biannual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and second language – Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Monthly and annual performance pay
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies requires experienced Cashiers for their new store in Artem (Sea Point). Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies requires Merchandisers for their new store Artem Galleria (Sea Point). You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies’ Sun Valley store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning. Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential:
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
Special conditions of employment:
- Proficiency test assessing capability to register with Pharmacy Council
- South African citizen
- MIE, clear criminal and credit
Remuneration and benefits:
go to method of application »
Dis-Chem Pharmacies has an opportunity available for a Trainee Admin Manager for the Centurion area. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.
Minimum Requirements…
Essential:
- Grade 12/ Matric
- Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
- Minimum of 2 year’s management experience of a staff complement of around 8
- Computer literate – MS Office
- Willing and able to work retail hours
- Valid drivers license
- Own reliable transport
Advantageous:
- Financial / Administration / Retail / Business Management: Diploma/Degree
- Working knowledge of SAP with regard to operating and utilising retail operation systems
Job Specification…
- Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store.
- Assist in managing goods in transit as directed by as per Dis-Chem procedures.
- Assist in managing the branch shrinkage and consumables expense within store objectives.
- Continuously report and encourage new loyalty signups.
- Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures.
- Assist with taking ownership of the workforce management system (KRONOS) within the business units.
- Ensure the company performance management systems are implemented and executed as directed by company policy.
- Take control and manage the store cash resources, daily takings.
- Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures.
- Assist in managing cashier service levels and cashier productivity rates.
- Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions.
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures.
- Assist with budget preparation and maintenance within the store.
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
Advantageous:
- Basic IR and management training
- Basic accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local travelling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies has various opportunities available for Assistant Store Managers for their Centurion area. You will assist the Store Manager with all operations of the store including managing staff and being responsible for store targets, maintaining inventory by checking the merchandise to determine inventory levels and preparing reports by collecting, analysing and summarising information.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 5 years’ retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
- Minimum of 3 year’s management/supervisory experience
- Computer literate – MS Office and retail operating systems
- Willing and able to work retail hours
- Valid driver’s license
- Own reliable transport
Advantageous:
- Relevant retail/FMCG qualification
- Working knowledge of SAP
- Basic knowledge and application of human resources and industrial relations
Job Specification:
Stock Control:
- Manage and ensure that all orders are done on a daily basis, on time and maintain correct stock levels.
- Managing stock flow to floor.
- Prepare, coordinate and manage Stock takes on a Bi-annual basis in conjunction with the Store Admin Manager - and Store Manager.
- Manage of shrinkage.
Customer Service:
- Regulate customer compliments and complaints.
- Customer requests and complaints must be addressed and followed up in time.
- Provide customers with feedback regarding queries and complaints.
Management:
- Manage day to day Human Recourse administration including but not limited to leave, hours of work and scheduling.
- Assist the Store Manager with corrective action when needed.
- Ensure employees receive planned training and request feedback from employees whom attended training.
- Manage the performance management process and ensure that personal developments plans are adhere to.
Sales Floor:
- Ensure that all Merchandisers adhere to Dis-Chem Merchandising standards.
- Ensure that promotional stock and displays are planned, implemented and maintained.
- Adhere to all labelling, pricing and layout standards and ensure that merchandisers adhere to these standards.
Sales Targets:
- Ensure that all store targets are achieved.
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
- Manage, develop and motivate subordinates
- Trustworthy and honest
Advantageous:
- Basic IR and management training
- Basic Accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local traveling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies requires an experienced Cashier for their Chatsworth store, in the KwaZulu Natal region. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies require a Frontline Supervisor for their Chatsworth Store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours.
Advantageous:
- Certificate in Computer Literacy
- 3 years’ work experience, with 1 year supervisory experience
- Working knowledge of SAP
Job Specification…
- Manage and report all customer compliments and complaints to management.
- Ensure branch queues flow smoothly.
- Pay attention to the manner in which customers respond to cashiers, and act accordingly.
- Manage the shorts and overs at the points of sale, including floats.
- Manage discrepancies at the point of sale.
- Authorise line voids, tender ups and price overrides.
- Manage refunds and returns transactions according to Dis-Chem operating procedures.
- Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
Ensure accurate document control by checking the following:
- Drop registers
- Documents verification
- Customer documentation
- Correct handling of the gloats as per our standard operating procedures.
- All other documentation related to till operations
- Ensure back shopping and returned goods are handled correctly.
- Ensure all outgoing stock/items/scripts are scanned.
- Train and assist new cashiers
Competencies
Essential:
- Cashier and retail operations knowledge
- Customer service and relations
- Dis-Chem supervisory principles, practices and methods
- Lead, motivate and inspire
- Problem solving
- Sound numerical skills
- Trustworthy and honest
- Presentable
- Strong command of the English language and an additional language
- Time management
Advantageous:
- Dis-Chem product knowledge
- Third additional language
- Customer service background
- SAP
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Watercrest store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- Valid driver’s license
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Method of Application
Use the link(s) below to apply on company website.
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