Recruitment Opportunities at Eduvos

Minimum qualification:

• Honours degree in Information Technology, Computer Science, Computing, or IT related  
• Relevant Masters degree will be preferable experience:
• At least five years’ experience as a lecturer in the higher education industry 
• At least two years’ experience in educational management and leadership

Minimum Requirements;

• Honours degree in Information Technology, Computer Science, Computing, or IT related  
• Relevant Masters degree will be preferable

Experience:

• At least five years’ experience as a lecturer in the higher education industry 
• At least two years’ experience in educational management and leadership

Duties and Responsibilities;    

As the Academic Programme Convener, you will be primarily responsible for the following:

Accountability areas – operating / financial results accountable for:

• Accountable for the operational delivery of lecturing related to Information Technology programmes across campuses and offerings (lecturer performance)   
• Accountable for the performance of the community of practice and alignment with development hub

Operational process outputs:

• Qualification related subject matter expertise
• Fulfil the role of lecturer (ad hoc if required) – but the main focus of the role is to manage academic delivery / managing the lecturers

Management:

• Budgets
• Input into academic budget  
• SCA claims processing
• Operational planning e.g., programme implementation planning and training (per mode of delivery) incl. sequence, prerequisites, etc. (academic planner)
• Monitoring, control, corrective action
• Reporting – regular feedback as per program manager requirements and Head of Programmes
• Escalations / Decisions / Problem solving – 1st point of contact for student complaints
• Resourcing and capacity management (people; equipment)

Leadership:

• Assistance with talent acquisition, selection and onboarding 
• Individual performance management - role clarity and objectives; reviews; feedback; corrective actions
• Culture and climate and change

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    Minimum qualification:

• BA Library/ B.BiBL Information Science degree or Diploma
• Relevant Post Graduate qualification will be an advantage
• Registration with LIASA will be an advantage

Experience:

• At least two to five years’ relevant experience in the higher education sector

Duties and Responsibilities:    

As the Learning and Resource Centre Lead, you will be primarily responsible for the following:

Collection Development

• Build a collection to support the academic goals of the programmes
• Ensure that all prescribed and recommended resources (e.g. journals, books, newspapers) are available – student and lecturer resources
• Review stock on hand and determine what stock is needed
• Obtain quotes for required stock
• Prioritise stock in collaboration with Academic Manager and relevant lectures based on budget and need
• Review old stock for selling/donation
• Co-ordinates, prepares and motivates/ makes recommendations for annual Resource Centre budget and submits to General Manager

Technical processing of material according to Eduvos process

• Add holding (already catalogued stock) and items to the library system
• Label and classify books
• Cataloguing of campus stock
• Manage the day-to-day activities of the Resource Centre
• Manage and control facility (study rooms), computer usage
• Provide a space for students to join virtual workshops and webinars
• Assist with managing all auxiliary services such as the use of the printer and computers
• Refer students to the relevant stakeholder when queries are received
• Issue and return books using the LIS (ALMA)
• Pull up report of patrons’ overdue book records and follow up on their returns
• Pull up and send out reports of overdue fines of students to the finance department at the end of the year
• Offering online support (myLMS) to end-users
• Reporting and maintenance of administrative records
• Conduct bi-annual stocktaking and compile a report
• Prepare and provide Bi-weekly reports to the National Resource center Manager
• Provide feedback to the Academic Manager on all Resource Center related issues

Induction and training of users;

• Facilitate the Resource Center Induction and orientation of all new students, and general and academic staff
• Market the resource center, its databases, Open Access Resources, information Literacy course and the online catalogue to all students and Academic staff
• Train students, Academic staff on how to use the Information databases and online catalogue
• Provide guidance to students on methods to use to enable them to do information searches for research and accessing the information required
• Provision of Information Services and User Information (Library)
• Support students and academic staff with necessary information resource requirements
• Communicate all library activities to users

Functional competencies:

• Understanding of library related technology (e.g., ProQuest, Integrated Library systems)
• Knowledge of library policies, procedures and practices
• Knowledge of research methodology
• Knowledge of principles and practices of library materials acquisition
• Expertise in using online database services and virtual reference services
• Knowledge of conservation and preservation techniques for library materials
• Data collection skills
• Fully computer literate with a working knowledge and skills in Microsoft Office

Behavioural competencies:

• Initiative and responsibility
• Constructive teamwork
• Effective communication
• Analysis and judgment
• Systematic approach (planning and organising)
• Execution

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Purpose:

• To lecture Information Technology-related modules, in the faculty on a part-time basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.  

Minimum qualifications required:

• BSc Information Technology 
• Honours degree is preferred, but not essential
• Modules to be lectured:
• Processing and Logic Concepts
• Program Design
• Software Engineering
• Database Design Concepts
• Database Management
• Java Programming
• C# Programming
• IT Fundamentals
• A+
• Network+
• Security+
• Linux Operating System
• Mobile Development (Xamarin)

Experience:

• Relevant lecturing experience
• Necessary knowledge of higher education practices and processes

Duties and Responsibilities    

• Lecturing
• General administration
• Setting and marking of assessments
• Preparation of notes and additional study materials
• Quality Assurance
• Management of At-risk students

Functional and Behavioural Competencies;   

Competencies;

• Initiative and responsibility
• Constructive teamwork, relations and networking
• Influence
• Analysis and judgement
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)
• Communication

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Minimum qualification:

• Relevant undergraduate degree such as commerce, education, social sciences or marketing.

Experience:

• Higher education experience will be advantageous.
• Functional and technical competencies:
• Product knowledge (to be acquired after appointment).
• Well-developed MS office skills (Excel essential).
• Proven experience to manage and track daily, monthly and annual targets.
• Great presentation skills.

Other requirements:

• Mostly on the road to visit schools - must be able to travel locally.
• Valid driver’s license and own transport is essential.
• Able to work some weekends and some evenings.

Duties and Responsibilities;    

As the Customer Relationship Marketer, you will be primarily responsible for the following:

• Input into segmentation strategy - continually review the strategy and identify new segments and markets.
• Build and nurture relationships with current top feeder schools (existing accounts).
• Build relationships with other schools based on segmentation strategy (new accounts).
• Initiate and facilitate/ (lead generation activities (presentations, events, etc.).
• Facilitate early school interventions (with a long-term business development focus).

Behavioural competencies:

• Initiative and responsibility - Acts on own initiative, makes things happen and accepts responsibility for the results.
• Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
• Influence - Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
• Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
• Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
• Steadiness - Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
• Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability
• Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.

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Minimum qualification:

• At least an honours degree, preferably in management  

Experience:

• Minimum three years of managerial experience in an academic environment
• At least five years’ of service or customer management experience, preferably in higher education environment  

Duties and Responsibilities:    

As the Academic and Student Experience Manager, you will be primarily responsible for the following:

• Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)
• Orientation, onboarding and induction
• Communication
• Contract management
• Facilities and venue compliance
• Support faculty delivery on campus – facilitating lecturer evaluations/student feedback
• Sponsor engagement
• Academic support programmes
• Wellness programmes
• Employability and work readiness
• Student resource enablement 
• Student compliance with institutional policies
• Events management (e.g., graduation event management, career fairs)
•  Facilitate campus disciplinary process / Chair of student disciplinary committee (incl. enquiries) 
• Management 
• Leadership 
• Internal and external stakeholder engagement and management/collaboration 

Functional and Behavioural Competencies    

Functional competencies:

• MS Office  
• Exposure to / experience with systems
• Project management skills
• Case management and other systems
• SLA management skills / matrix management skills 

Behavioural competencies:

• Initiative and responsibility
• People leadership and development
• Relations and networking
• Influencing
• Effective communication (verbal and written)
• Analysis and judgment / problem solving
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)

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Purpose:

• To reduce Eduvos debt through the management of the credit control team.

Minimum Requirements    

• National Diploma / Certificate in Financial Accounting / Credit Management or Degree in Finance
• At least three years experience in dept collection management

Duties and Responsibilities    

Accountability Areas:

• Debt Collection 
• Maintenance of student accounts
• Reviewing of students enrolled
• Student suspension

Operational Process Outputs:

Review of age analysis;

 

• Allocate accounts to credit controller
• Identify risk accounts per credit controller
• Action identified handover accounts

Load new collections in payment platform

 

• Identify due accounts
• Load collection

Management Areas:

• Debt strategy rollout – planning, scheduling, monitoring, control, corrective action 
• Reporting on debt statistics
• Workflow / alignment / silos with other finance departments 

Escalated query management;

 

• Collaborate with internal stakeholders for resolution of queries
• Feedback to customer/ credit controller on outcome
• Resourcing and capacity management (people, facilities, and equipment) 

Leadership Responsibilities:

Talent acquisition, selection, onboarding and succession / bench strength:

• Compliance to HR policies and procedures
• Roles filled with competent people as indicated by actual performance after appointment
• Strong talent/succession bench to exploit business opportunities

Individual performance - role clarity and objectives; reviews; feedback; corrective actions

 

• Compliance to policies and procedures
• Recognise excellent performance and deal with under performers  

Skill levels - training & development

 

• Develop direct reports to be successful
• Provide a climate which fosters learning and growth

Culture and climate;

 

• Live, share and ensure that everybody understand the vision, strategy and values
• Drive implementation of culture initiatives
• Visible and engaged and energise the department through effective communication and personal energy   
• Build a team and do not do the work of direct reports
• Team work and synergy facilitated, motivation and support provided
• Conflict and disciplinary issues addressed timeously

Remuneration – input into decisions 

 

• Fairly discriminate between people based on performance and potential 
• Clearly communicate basis of remuneration and bonuses to staff
• Stakeholder management 

Functional and Behavioural Competencies;   

Functional Competencies:

• Proficiency in MS Office
• Ability to work with numbers
• Telephone etiquette / email
• Deep understanding of credit management systems
• Ability to work well under pressure
• Conflict Management Skills

Behavioural Competencies:

• Initiative and responsibility
• People leadership and development
• Constructive teamwork
• Effective communication (verbal and written)
• Analysis and judgment / problem solving
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)