Latest Jobs at Sanlam

What will you do?

As systems analyst you work with the team (mainly the Business Analyst and Architect) to analyse and produce logical and technical specifications down to component and data design level. You are responsible for Systems Integration Specifications and Interface design.

What will make you successful in this role?

• Technical design of applications based on requirements documentation, aligned with architectural guidelines.

• Logical system design (Independent of Technology) and create Use Case Realisation Documentation and a Logical Data Model 

• Create System Integration Specifications including Entity, Sequence and Process diagrams

• Design and document web services

• Analyse existing landscape for services that can be reused

• Analyse and document Non-Functional Requirements.

• Provide input to Functional specifications as required

• Provide input into Quality Management Plan

• Assist with quality reviews 

• Provide input to software development plans

• Provide input to the scoping and estimation process.

Qualification

• Grade 12

• Computer Science degree, IT Diploma or equivalent in experience

• Any secondary qualifications with emphasis on technical related areas such as systems design, Object Orientation methodology and SOA methodology will be a strong advantage

 

Experience

• 5 years relevant experience in systems analysis and design

• Object-Orientation and UML

• Microsoft SQL server

• Service integration testing tools (e.g. SoapUI/ Postman) is essential.

• REST and SOAP based services, JSON and XML

• Experience with Microsoft Dynamics 365 will be an advantage

 

Knowledge

• Understanding of the SDLC Methodology

• Relevant programming languages

• Problem Analysis and Problem Solving Techniques

• Impact Analysis Techniques

• Documentation Frameworks, Tools and Standards

• Understanding of Project Management Principles

• Understanding of Cloud vs OnPrem deployments and pros and cons of each

Knowledge and Skills

• Technical specifications
• Analysis and design of systems and components
• Business Requirements Definition
• technologies

Personal Attributes

• Organisational savvy - Contributing through others
• Manages complexity - Contributing through others
• Plans and aligns - Contributing through others
• Optimises work processes - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others
• Collaborates - Contributing through others
• Being resilient - Contributing through others

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Closing date: 2 November 2021

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.

go to method of application »

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

The successful candidate will join the organisation in the role of a 1st Line Support Engineer.  He/she will be part of a highly dynamic team working in a structured process driven environment. 

Guided by the Operations Manager and the Support Team Lead, this role will be responsible for monitoring systems in production, issue tracking & resolution and call management and routing. 

The daily monitoring of solutions in production involve: 

• Ensuring that pro-active health checks are performed to ensure:

  • Source data have been received according to providers according to known OLAs. 

  • All subsequent batch/system processing jobs have been completed to ensure completeness.

  • Schedules are enabled/disabled as per requirement.

• Resolving known issues, according to operational manual guidance.

• Engagement with Technical Data Stewards, Technical Stakeholders and the Customer until the issue is resolved.

What will make you successful in this role?

• Proactive end-to-end monitoring of solutions to ensure completeness and availability.

• Provide daily health check reports to the required stakeholders on systems in production.

• Engage with all stakeholders to resolve technical issues experienced within SLA.

• Engage with Technical Data Stewards when data is not received as per schedules or not at the right quality as per controls. 

• Communication to all stakeholders when required (e.g. incident updates, etc.)

• Testing after Platform changes.

• Identify, design, and implement internal process improvements: automating of manual processes etc.

• Monitoring and routing of helpdesk calls received.

• Ensure call quality.

• Logging of calls.

• Ensure calls are timeously updated with information as per SLA.

• Call tracking till resolution within SLA.

• Ensure all Support processes are documented and up to date.

• User onboarding (including documentation, session to confirm all is software & access is working, training).

• User offboarding.

 

The complexity and variety of the most common challenges and problems. 

• Delivering in a complex analytic environment

• Working with a high need for information security

• Diligence required when resolving data and technical issues and interacting with other support teams.

• Demanding business community

 

How the job will typically impact the business and where the impact will be felt. 

• Information is an asset and it can be used strategically to gain a competitive edge in the market, hence

  • Timely delivery required – information is key to business decisions

  • Accurate delivery required – information is key to business decisions

  • Access to information – information is key to business decisions

Qualification

• National Diploma in an Information Technology related discipline

• ITIL Foundation is highly advantageous

Experience

• 1+ years’ experience as a 1st Line Support Engineer in a data environment 

• SQL skills

• Ability to read and understand procedural code to some extent highly advantageous

• Service Desk related experience is highly advantageous

• Service management experience (incident management, request management, etc.) highly advantageous

• Understanding of basic data engineering principles.

• Background in writing basic navigation SQL.

• Experience working on SAP Hana is highly advantageous.

• Understanding of data warehousing principles based on Kimball and Vault patterns is highly advantageous.

Knowledge and Skills

• Database Knowledge
• IT Data Analysis
• Data Security
• Risk Management
• Reporting and Administration

Personal Attributes

• Interpersonal savvy - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Optimises work processes - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Closing date: 2 November 2021

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.

go to method of application »

What will you do?
Under general supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents and maintaining records and files.  Routines are generally prescribed and supervision is readily available.

What will make you successful in this role?

•     Applicants must be South African citizens; 
•     Be unemployed;
•     Be aged between 18 and 35;
•     Not have completed a previous lnternship
•     Be willing to commit to complete the 12-month programme
•     3 year diploma/degree, preferably in Human Resources related studies. A post graduate qualification will be an added advantage
•     Be computer literate in word/excel/outlook 
   

Qualification and Experience

• Grade 12
• Appropriate degree/diploma.

Knowledge and Skills

• Processing transactions and conduct simple calculations
• Data collection and analysis
• Record keeping, filing and maintenance of databases
• Maintain work standards and quality verification

Personal Attributes

• Plans and aligns - Contributing dependently
• Communicates effectively - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently
• Collaborates - Contributing independently
• Drives results - Contributing independently

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Being resilient - Contributing dependently
• Customer focus - Contributing dependently
• Collaborates - Contributing dependently
• Cultivates innovation - Contributing dependently
• Drives results - Contributing dependently

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

• The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

go to method of application »

Who are we?

• Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail porducts, as well as group schemes.

Key Responsibilities

• Be available to perform duties in terms of the learnership agreement;
• Participate in all learning and work experience required by the learnership
• Undertake all learning conscientiously
   

What will make you successful in this role?

•     Applicants must be South African citizens; 
•     Be unemployed;
•     Be aged between 18 and 35;
•     Be residing in the Pietermaritzburg area;
•     Be available for interviews during November/December 2021;
•     Be able to start with the learnership/Internship on 1 February 2022;
•     Hold a Grade 12 Certificate with English, Mathematics and/or Accounting Of min 40%
•     Be computer literate in word/excel/outlook 
•     People with disabilities are encouraged to apply.
   

Qualification and Experience

• Grade 12

Knowledge and Skills

• Business and Data Analysis
• Collaboration and Relationship Management
• Ad hoc reporting
• General Project Co-ordination

Personal Attributes

• Action orientated - Contributing independently
• Demonstrates self-awareness - Contributing independently
• Plans and aligns - Contributing independently
• Optimises work processes - Contributing independently

Build a successful career with us
Core Competencies

• Being resilient - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently

Turnaround time
Our commitment to transformation

• The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

go to method of application »

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

The role of the Information Governance Officer/Specialist is to act in support of the development, management, and delivery of the Group Information Governance programme, assisting the Manager: IT Governance and Compliance and actively supporting the various Information Governance communities within the Sanlam Group. 
Information governance responsibilities include the definition, communication, and implementation of principles, policies, standards, metrics, tools, and responsibilities related to data and information governance, and monitoring policy compliance, change management, and business advisory support. 
 

What will make you successful in this role?

• Advises leadership on the information governance strategy, improvements and opportunities.
• Contributes to the overall information governance program plan.
• Lead information governance policy research and development.
• Monitors policy anniversaries and manages the required updates.
• Participates in the deployment and maintenance of data standards, ensuring continued socialisation, adoption and compliance.
• Monitor, measure and report on Group data stewardship levels and adoption.
• Responsible for maintaining the information governance framework, including principles, operating model, processes and controls.
• Collaborates with enterprise teams on disciplines such as data governance, data quality, data privacy, data usage and sharing and regulatory compliance, to ensure alignment and a compliant estate 
• Engages cross-functional committees and working groups to support data and compliance initiatives.
• Serves as a point of contact to develop and sustain data management controls for compliance and security throughout the life cycle of data and services.
• Performs ad-hoc regulatory compliance analysis and provides impact assessments and implementation guidance.
• Develops practical implementation guidance to support business requirements and compliance.
• Works with Group Internal Audit to develop a general control framework and audit controls.
• Serves as a point of contact for data and information governance implementation related issues.
• Prepares assessments and reporting for the relevant working groups.
• Prepares progress reporting for management feedback.
• Conducts annual information governance maturity assessments.
• Coordinates, contributes and reviews quarterly reporting for submission into the necessary Group level leadership forums and working groups. 
• Works with various stakeholders across the organization to ensure implementation and maintenance of the data management framework.
• Facilitates data management training requirements by developing learning outcomes, designing course content and delivering training to convey data management concepts.

Additional information required:

Qualification and experience:

• National Diploma / Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, Information Technology, Engineering, or another quantitative field preferred
• 5 - 10 years’ experience in implementing and supporting Information Governance programs
• 5 - 10 years’ experience in financial services (i.e. Insurance, Financial services or Banking)
• Certified Data Management Professional (CDMP) or Certified Information Management Professional (CIMP Ex) or equivalent, will be advantageous.
• Experience working directly with CDO’s and CIO’s to define data governance strategies, identifying value, developing realistic benchmarks and projections
• Designing and implementing large-scale data management initiatives, supported by appropriate technologies
• Delivering information governance capabilities – developing policy and processes, designing governance organisations, developing control frameworks, architecting change management approaches, and defining performance measures
• Exposure to data quality, data governance and master data management technologies
• Conducting data maturity assessments
• Deep understanding of leading industry external frameworks and methodologies (e.g., DAMA / DMBOK, ARMA, CMMI DMM etc.)
   

Skills: 

• Solid Understanding of data and information governance, processes and design principles
• Proven implementation experience 
• Strong analytical, problem-solving, and logical skills 
• Policy development
• Facilitation
• Leadership skills
• Organisational design
• Information and Data risk management 
• Program management
• People management 
• Communication skills
• Change management
• Build Partnerships

 
Role competencies:

• Plans and aligns.  Planning and prioritizing work to meet commitments aligned with organizational goals.
• Manages complexity.  Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Organisational savvy.  Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Optimises work processes.  Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Develops talent.  Developing people to meet both their career goals and the organization’s goals. 
• Builds effective teams.  Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals, helping team members to realize their worth, and providing many opportunities for growth and development.
   

#LIWRAP

Personal Attributes

• Business insight - Contributing through others
• Interpersonal savvy - Contributing through others
• Plans and aligns - Contributing through others
• Optimises work processes - Contributing through others

Core Competencies

• Being resilient - Contributing through others
• Collaborates - Contributing through others
• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Closing date: 2 November 2021

Our commitment to transformation

• The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.

go to method of application »

Who are we?   

• Sanlam Developing Markets Limited (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. There are four businesses within the SA Retail Mass cluster, namely; Group Benefits, Individual Life, Safrican Insurance and African Rainbow Life.

Sanlam Values  
The ability to demonstrate, understanding and apply our Sanlam values is embedded in all roles.  Applicants must exhibit their commitment to the values as part of the application process. 

• Lead with courage 
• Serve with pride 
• Care because we respect each other 
• Act with integrity & accountability 
• Grow value through innovation & superior performance 

 

What will you do? 

• To provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework.  
• To work in allocated key accounts and allocated markets.
• To offer customer service to Sanlam clients.
• To arrange appointments with potential customers within Key Accounts and Allocated Markets.
• To update and inform customers and client public of our new products.

Class of Business (COB)

• Should the candidate have been deemed Fit and Proper for Tier 1 by 01 April 2018, the candidate is then deemed competent for Class of Business. All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment. If a potential candidate has not completed Class of Business they are still deemed to be under supervision and cannot be appointed as a Financial Advisor.

 

Qualification and experience 
FSB recognised qualification listed or credits pertaining to the date of first appointment in the industry, as listed on the most recently published Board notice as published for recognised qualification by the FSB.

• Matric (grade 12) or NQF level 4 
• RE5 an advantage
• Clear Credit and Criminal records
• FAIS Compliance
• At least two years’ work experience within sales or marketing
   

Technology requirement

• A smartphone that is compatible with the latest technology, i.e. Android or Apple
   

Personal qualities 

• Client Service Orientation
• Ability to influence client decision
• Confident decision maker
• Great business acumen
• Adhering to principles and values
• Analytical
• Proactive
• Ability to cope with pressure and setbacks
• Exceptional interpersonal skills
• Trustworthy
• Detail-oriented
• Activity management
   

Our aim is to help you build a successful career with us 

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realize their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development. 

Turnaround times

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.