Jobs at merSETA

Reference Number: AAC/HO/12/07/24

Purpose: The position is responsible for providing effective, efficient, and sound administration serviceswithin the Learning Programmes and Quality Assurance Department as well as to providing support to the Specialists and Managers in the Department.

Key Accountabilities and Responsibilities
The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:

• Sound effective and efficient administration of all records and information to enable easy accessibility, accuracy, and comprehensiveness of information.
• Accurate capturing of information on the system, ensuring the database is kept up to date. Ensuring attention to detail in all aspects of the tasks.
• Ensure well organized, up-to-date electronic filing system is implemented and maintained.
• Update files with current and relevant information and get approval for disposal of outdated documents.
• Handle, report and respond to stakeholder queries and complaints.
• Perform administrative tasks related to all functions in Learning Programmes and Quality Assurance Department and provide secretarial support in the Department.
• Efficiently and effectively prepare documentation and reports for committees, meetings, and otherforums as applicable
• Efficiently and effectively coordinate meetings, ensuring sufficient preparations, attendance registers and minutes as applicable
• Provide administrative support for provider accreditation, Verification Reports, Processing of Learner SOR, and learner certification, including trade test certificate applications.
• Prepare various daily, weekly, monthly, and quarterly and ad-hoc reports for various submissions.
• Timely prepare and print certificates for distribution ensuring adherence to protocols
• Verify supporting documentation for authenticity.
• Capture and conduct quality assurance of information on the Management Information System
• (NSDMS) to approve or reject applications
• Capture and conduct quality assurance of information on the Management Information System (LMS) to Recommend or reject applications
• Collate information for audit queries
• Assist with preparing documentation for Auditors and provide audit information (internal and external) as requested
• Prepare samples for audit purposes for previous fiscal years by locating documents on the system or retrieving CDs from the storeroom

Qualifications, Experience, Knowledge and Skills

• NQF Level 6 qualification in Business Administration/ Office Administration/ Commerce/ Project Management/ Training or Related field
• 1 year experience in administration within a similar environment
• Technical and Competence skills
• Customer Service Orientation Skills
• Communication Skills
• Collaboration and teamwork Skills
• Attention to Detail Skills

go to method of application »

Reference Number: QA/EC/12/07/24

Purpose: To oversee, ensure and enhance the quality, effectiveness, and efficiency in the implementation of training and verification of assessments (learnerships and apprenticeships, skills programmes) and to ensure that accreditation standards are upheld. This role will be responsible to provide a professional, efficient, and effective quality assurance function and service on merSETA projects in the Regions.

Key Accountabilities and Responsibilities
The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:

• Efficiently and effectively conduct accreditation site evaluation visits of prospective skills development providers, assessment centers, ensure that they are audited, monitored and quality assured in line with the relevant legislation
• Evaluate learning material presented for accreditation by skills development providers for the scope accreditation as applied
• Promote and support participation in merSETA, project initiatives and services to ensure awareness and the implementation of learning programmes
• Capacity building of Skills development providers and assessment centers in line with legislative requirements
• Conduct external moderations of assessments for progress and completion of  learners’ evidence and issue moderation reports.
• Submit moderation reports for processing and follow up to ensure that learners are issued with certificate or statement of results
• Provide support and guidance to skills development providers and assessment centers on implementation of learning programmes
• Provide support and guidance to assessment centers on implementation of assessments
• Close working relationship with the regional office to ensure they have the knowledge and understanding of the available learning programmes that can be utilized by various stakeholder
• Update internal and external stakeholders on matters regarding the registered and
• implementation of occupational qualifications
• Monitor learning interventions to ensure continuous progress and provide guidance and support to skills development providers where gaps have been identified
• Review and evaluate workplace approval applications aligned with programme
• specifications and relevant legislative requirements
• Support regional with verification visits on application for infrastructure (equipment)of public institutions
• Verify delivery of equipment and complete report
• Give support to other Business Units in closure of projects
• Continuously track, monitor, and measure the learner results and performance against set standards and targets (‘the number’) to timeously implement viable solutions to achieve targets and to ensure adequate budget availability

Qualifications, Experience, Knowledge, and Skills

• Qualified Artisan in the Mer-sector related trade
• NQF level 5 qualification in Project Management and/or Education/Training or related field
• Qualified Assessor and Moderator
• 3 years' experience in an education and training environment including assessments and moderations
• Knowledge and understanding of skills development legislation
• Knowledge and understanding of quality and assessments
• Experience in Quality assurance of training and learning programmes
• Advanced computer skills
• Knowledge of Quality management systems
• Customer Service Orientation Skills
• Investigative Orientation Skills
• Good Verbal and written Communication Skills
• Attention to detail Skills
• Planning and Organizing Skills
• Relationship Management Skills
• Collaboration Skills
• Integrity
• Have a valid driver’s license and own vehicle to conduct site visits