Job Vacancies at SPARK Schools

About the Job

Purpose of Role:

• The role will be responsible for the overall development of new leads and opportunities whilst providing strategic direction for driving new enrolments across the SPARK Schools Network. The key goal will include developing campaigns and analysing campaign effectiveness in collaboration with Academic Leaders, School Operations, Sales and the Marketing team.
• The SPARK Schools Business Development Lead drives student achievement in the SPARK Schools network by ensuring that our schools are fully enrolled with committed local families. The Business Development Lead supports SPARK Schools by facilitating student recruitment and enrolment.
• The Business Development Lead leadership in the SPARK Schools network is integral to the SPARK Schools Support mission to create systemic change in South African education.

Reports To: Customer Services Manager

Responsibilities:

• Seek new opportunities in targeted markets through research and analysis
• Developing internal reports detailing targets, lead generation, opportunities pipeline, progress and campaign success
• Devise, implement and manage a dedicated and ongoing sales plan per school
• Actively grow existing enrolment numbers, manage and report on new enrolments
• Answer calls from customers, parents, academic and school operations staff members with regards to all their queries and administrative requirements
• Update respective account information on Salesforce and other relevant platforms utilised in fulfilling the required tasks
• Provide quality information and clearly communicate with customers, parents, academic and school operations staff when interacting at open days, mall activations and any other forums
• Provide differentiated service based on the needs of the individual or business (including parent, academic and school operations staff)
• Effectively diagnose needs via phone, web chat, email and other available omni-channels
• Deliver relevant solutions that demonstrates understanding of the customers, parents, academic and school operations staff needs
• Be a strong brand ambassador who can deliver exceptional service to customers, parents, academic and school operations staff
• Deliver memorable positive experiences for every prospective parent and all internal and external stakeholders
• Accurately and confidently handle all customer, parent, academic and school operations staff enquiries using troubleshooting skills, effective communication, active listening and problem solving skills
• Act as a subject matter expert on all enrolment and admissions related processes and procedures
• Assist in liaising with leads or prospective parents and facilitate the setting up of meetings where required
• Actively engage leads (Expression of Interest) received within the required service levels to ensure the team achieves great conversion ratios
• Work directly with the Sales Team and Processing Team to ensure opportunities are converted and scholars are placed in their respective grades and schools timeously
• Pro-actively defuse problems or issues and provide feedback to the respective teams impacted or affected
• You will be tasked with enhancing customer satisfaction levels, loyalty, advocacy and positive word of mouth
• You will work closely with the Marketing, School Operations, Sales Team, Processing Team to immediately resolve service delivery failures
• Evaluate the effectiveness of our customer service and drive continuous process improvements and Salesforce enhancements to ensure customer satisfaction exceeds expected service levels
• Meet enrollment targets through various marketing and branding strategies.
• Build relationships in the communities where our schools are situated and engage families with pre-primary, primary (and high school as required) school-aged children in those communities.
• Participate in and drive own professional development
• Conduct self in a professional manner at all SPARK events.
• Promote the vision and mission of SPARK Schools Support to SPARK Schools Support staff and SPARK Schools staff, scholars, families, and the greater community.
• Ad Hoc tasks as required from time to time.

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• Undergraduate Degree / Diploma (Essential)
• Customer Experience, or other related Customer Focused Training (Preferred)
• At least five years of experience in the field of meeting and exceeding sales targets.
• At least two years in a customer focused environment
• Valid driver’s license (Essential)

Additional Requirements:

• Own Car
• Must be willing to travel

Competencies:

• Customer orientation.
• Analysis/problem solving.
• Quick thinking/learning.
• Team work.
• Communication.

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About the job

Purpose of Role:

• Teachers in SPARK Schools drive student achievement by maintaining high expectations for classroom culture, behaviour, and academic growth for all students.
• SPARK Schools teachers receive on-going professional development customised for their past experience and individual needs.
• All teachers are integral to the SPARK Schools’ “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

Responsibilities:

• Plan for and be prepared to deliver lessons in English, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students in class face to face and online.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.
• Administer and mark weekly and termly formative and summative assessments to track student progress and analyse the data for student growth.
• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Submit student results data when required.
• Attend pre-service professional development before the school year begins and attend weekly professional development and any other training interventions.
• Communicate professionally and effectively with colleagues, parents and other stakeholders.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high achieving work environment where all students feel genuinely valued and supported.
• Attend Saturday events and parent community meetings.
• Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.

Requirements
Qualifications and Criteria:

• The ideal candidate will possess the following qualifications:
• B.Ed. degree or H.Dip.Ed. or PGCE. Intermediate and Senior Phase. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

Experience:

• Recently qualified teachers or teachers with experience are encouraged to apply!

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social ImpactDisruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

We are looking for ‘’GEMS’’ with the following attributes:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self Reflection: Finding the capacity to bring your best self to challenges and opportunities.

go to method of application »

About the Job

Purpose of Role:

• Teachers in SPARK Schools drive student achievement by maintaining high expectations for classroom culture, behaviour, and academic growth for all students.
• SPARK Schools teachers receive on-going professional development customised for their past experience and individual needs.
• All teachers are integral to the SPARK Schools’ “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

Responsibilities:

• Plan for and be prepared to deliver lessons in English, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students in class face to face and online.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.
• Administer and mark weekly and termly formative and summative assessments to track student progress and analyse the data for student growth.
• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Submit student results data when required.
• Attend pre-service professional development before the school year begins and attend weekly professional development and any other training interventions.
• Communicate professionally and effectively with colleagues, parents and other stakeholders.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high achieving work environment where all students feel genuinely valued and supported.
• Attend Saturday events and parent community meetings.
• Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.

Requirements
Qualifications and Criteria:

• The ideal candidate will possess the following qualifications:
• B.Ed. degree or H.Dip.Ed. or PGCE. Intermediate/Senior Phase. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

Experience:

• Recently qualified teachers or teachers with experience are encouraged to apply!

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social ImpactDisruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

We are looking for ‘’GEMS’’ with the following attributes:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self Reflection: Finding the capacity to bring your best self to challenges and opportunities.