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The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.
Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the...
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Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
Lecturer and Material Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
- Assist with the development of assessments and other learning material as required
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students
- Tracking student success and implementing support interventions where required
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets
Competencies required:
- Superior communication (written and verbal) and organisational skills
- Demonstrated ability to manage work and self proactively
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
- Passion for Customer Service
- Experience in the use of technology to enhance learning is an added advantage
Minimum Education Requirements:
- Minimum of an Honours Degree in Education(Foundation Phase).
- Master's Degree is preferable
Minimum Work Experience Requirements:
- Minimum of 5 years Teaching and Learning experience (preferably in teaching environment)
- Tertiary experience is advantageous.
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Duties and Responsibilities:
Online Lecturing :
- Online Lecturing on programmes (must lecture on an IIE qualification) in the distance mode of delivery. Delivering a minimum of 1 module per semester.
- Lecture preparation, delivery and all related teaching and assessment activities.
- Marking of assessments and feedback to students in subjects lectured.
- May be required to internally moderate assessments scripts that fall within the respective subject fields, where necessary across IIE sites of delivery.
Online Lecturing Development and Support:
- Support function to T&L in the distance mode and to The IIE in the discipline
- Work with Lecturers on their programme/s to build knowledge of industry trends and graduate placement.
- Conducting peer reviews in programme of speciality.
- Brand resource SME to The IIE on modules and programme of expertise.
- Support the adoption of teaching and learning strategies and approaches in the distance mode.
- Assisting in any required research related to T&L.
- Involvement in lecturer orientation / briefing / forum.
- Involvement in student orientation and Programme Info sessions
- Mentoring of new lecturers.
- Quality Assurance: Conduct evaluations of the quality of teaching and learning (Moderation support, Peer Review). Faculty Education initiatives and support of online lecturers- Program specific
- Academic tracking of online lecturers/tutors and initiatives implemented
Learning and Teaching Resource Development:
- Keeping up to date on current national and international best practice for online T&L: including the development of support resources, online engagment and delivery strategies
- Working in collaboration with the Teaching & Learning Specialist and/or EdTech and/or Instructional Designer to develop synchronous and asynchronous support resources specific to the programme / faculty to which they are affiliated
- Working in collaboration with the Teaching & Learning Specialist to develop and promote effective real time (synchronous) delivery practices suitable for, and specific to, an online learning envronment
- Working with individual lecturers, new and tenured, to ensure selected resources are best suited to their particluar discipline / module.
Results Tracking + Intervention Planning :
- Assessment point tracking using relevant platforms. Working in collaboration with relevant roleplayers to identify at risk modules, devise, rollout, and track suitable interventions.
Student Development and Support:
- Championing/leading and managing academic development and support for a specific programme and its students.
- Track individual student academic performance across the programme.
- Track student enrolment and success rates and work with The Teaching & Learning Specialist and Faculty Heads to put in place the necessary interventions in place to reduce drop out rates and increase success and completion rates.
- Assist where required with the experiential learning of students in their programme.
- Conduct student support interventions where required.
- Appropriate academic administration as required (related to student development and support).
- Implement: academic guidance initiatives or programmes, organise workshops, seminars, and training sessions to enhance academic expectations.
- A blend of asynchronous/synchronous support for relevant faculty
Research and Scholarship:
- All designated academic employees are required to promote a culture of scholarship within their practice, discipline and campus/team and are also required to contribute towards The IIE’s Varsity College achieving its annual research output targets. Individual research output unit/s will be set in consultation with your line manager on an annual basis (Informed by The IIE 018 Academic Conditions of Service Policy).
Competencies required:
- Communication
- Organisational
- Decision Making
- Problem Solving
- Management
Minimum Qualification Requirements:
- Minimum of a Master Degree (NQF Level 8) in Management Studies.
Minimum Work Experience Requirements:
- Minimum of 3 years Contact and/or online facilitation within a Tertiary Academic Institution.
- Must have experience in Results Risk Analysis and academic development.
- Experience in an online learning environment will be advantageous
Special Requirements:
- A strong Internet connection with backup power is essential.
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Duties and Responsibilities:
Campus reception and Switchboard duties
- Create an organised front office environment system (orderly systems, clean, professional and neat).
- Receives and welcomes prospective and current students, parents and guests by greeting and directing them appropriately.
- Builds relationships with students and parents through professional interaction.
- Operates the switchboard by receiving and directing calls promptly , professionally and efficiently and gathers the relevant information(i.e. reason for the call) from the caller to ensure that calls are directed to the appropriate staff member.
- Takes detailed messages when staff members are not available and delivers these messages timeously to the appropriate individuals.
- Deals with queries from students and directs them to the correct departments.
- Assists with intercom instructions.
- Organises the flyers and fact sheets at Reception in a neat and orderly manner and support the Marketing Assistant/s in ensuring that the waiting area and interview rooms are neat and tidy.
- Ordering and distribution of stationary to campus staff.
- Locks up and secures two buildings on campus.
General Administrative Support Ad Hoc Duties
- Provides administrative support to various departments as and when required.
- Responsible for preparing, tracking and receiving of campus courier parcels, post and deliveries and notifying the relevant staff member/s promptly regarding collection or delivery updates.
- Receives deliveries for the National office (campus specific) and campus staff and ensures that they are collected or handed to the appropriate individual timeously.
- Supports the Marketing Assistant/s in booking appointments for the Full Time Student Recruitment team and assists with managing their dairies accordingly if required (campus specific).
- Assists with campus events and any ad hoc campus duties as and when required.
Competencies Required:
- Advanced communication- verbal
- Switchboard
- Time management
- Problem solving
- Decision making
- Ability to multitask
- Organisational
Minimum Education Requirements:
Minimum Work Experience Required:
- Minimum of 1-2 years Reception experience
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Duties and Responsibilities:
Marketing Administration
- Accurate capturing of prospective student information, appointments and applications onto SIS and all applicable reports.
- Capturing all leads into the relevant campaigns (Online applications, Online enquiries, Telephone enquiries).
- Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
- Assisting Students Advisors with all database administration and associated correspondence.
- Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.
General Activities
- Provide support as needed for planning of Information evenings and Online orientations.
- Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of appointments & applicants as required by the Head: Student Recruitment to support the Student Advisors.
- Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.
Competencies Required:
- Organisational and administration skills
- Communication and interpersonal skills
- High level of accuracy required in both typing and data capturing
- Microsoft Office - with a focus on excel at an intermediate level
- Problem Solving
Minimum Educational Requirements:
- Matric essential.
- Relevant 3 year Diploma/Degree is recommended however not essential.
Minimum Work Experience Requirements:
- 1 - 2 years Administration experience. Sales experience advantageous
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Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
- Escalates admission queries to the Admissions Manager.
- Liaises with the campus Student Recruitment team on the management of admission waitlists.
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
- Works with the Admissions Manager on national admission projects.
Student Registration Administration
- Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
- Verifies registrations against the admission criteria.
- Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
- Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
- Processes new student SLP & NQP registrations as required by Head: Student Recruitment
- Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
- Follows up on all outstanding documentation and uploads once received.
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
Reports and Other
- Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies Required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) is advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
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Duties and Responsibilities
Lecture Room Support
- First line support for computer and lecture venues
- Ensure operational state of computer and lecture venues
- Ensure neatness of computer and lecture venues
- Daily checks of copiers, printers, motorised screens and projectors
- Ensure operational state of wireless infrastructure
Hardware Support
- Assisting user’s with calls relating to Desktops and Laptops
- Assisting user’s with calls relating to photocopiers and printers
- Installation of desktops, laptops, printers and other peripheral components
- Setup projectors for the classrooms
Software Support
- Installing relevant software for users
- Ensuring software is kept updated
- Assisting users with calls related to software (Microsoft Office etc…)
- Administration of the software licensing
End User Training
- Instruct users in use of hardware and software
- Respond to queries related to hardware, software and system operation
- Active Directory Account and Mailbox creation
Maintenance of HIPS
- Diagnose problems with HIPS and campus connectivity
- Administration of TMS (Telephone Management System and EWS (Broadsoft)
Administration and Documentation
- Ensure calls are logged with the Service Desk for any IT related queries
- Assist with administrative tasks
- Updating the hardware or software asset register which includes asset disposal and asset transfer
- Prepare and analyse photocopier and telephone reports
General
- Ensure general neatness of the Server Room, ICT Office and ICT Storeroom
- Manage and maintain the ICT equipment sign out / sign in process
Assessment Support
- Administration and support of IT related tests and exams
- Student AD Exam account administration, KIX script, preloads
Development
- Shadow Senior ICT and ICT Support staff for further development
- Assess and troubleshoot problems on servers
Competencies Required:
- Problem Solving Skills
- Computer Literacy and Systems application
- Communication Skills
- Time Management skills
- Interpersonal skills
Minimum Qualification Requirements:
- Minimum of Higher Certificate / Occupational Certificate Level 5 (NQF Level 5) / A+ / N
Minimum Work Experience Requirements:
- Not applicable as this is suited to a Graduate.
go to method of application »
Duties and Responsibilities:
Marketing Administration
- Accurate capturing of prospective student information, appointment forms and applications onto STASY and all applicable reports.
- Capturing all leads into the relevant campaigns (interest cards, Online applications, Online enquiries, walk-ins).
- Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
- Responsible for all marketing stock and promotional materials.
- Ensuring that all interview rooms are stocked with appropriate marketing collateral.
- Assisting Students Advisors with all database administration and associated correspondence.
- Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.
General Activities
- Provide support as needed for planning of events such as open days and career fairs etc.
- Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of interviews & applicants as required by the Head: Student Recruitment to support the Student Advisors.
- Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.
Competencies Required:
- Organisational and administration skills
- Communication and interpersonal skills
- High level of accuracy required in both typing and data capturing
- Microsoft Office - with a focus on excel at an intermediate level
- Problem Solving
Minimum Educational Requirements:
- Matric is essential
- Relevant 3 year Diploma/ Degree is recommended however not essential
Minimum Work Experience Requirements:
- 1 - 2 years Administration experience.
go to method of application »
Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
- Lecturer and Material Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
- Assist with the development of assessments and other learning material as required.
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students.
- Tracking student success and implementing support interventions where required.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE Varsity College achieving its annual research output targets.
Competencies Required:
- Superior communication (written and verbal) and organisational skills.
- Demonstrated ability to manage work and self proactively.
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
- Passion for Customer Service.
- Experience in the use of technology to enhance learning is an added advantage.
Minimum Education Requirements:
- Relevant Master’s qualification in Psychology
- HPCSA Registered
Minimum Work Experience Requirements:
- Minimum of 3-5 years teaching and learning experience (in Higher Education)
- Postgraduate supervision (Advantageous)
- Research output (Advantageous)
Method of Application
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