Fresh New Job Openings at The Heineken Company

Key Performance Areas would include, but are not limited to: 

Category, Portfolio and Brand understanding

• Ensures team understanding of category, portfolio and brand strategies and plans
• Develops channel plans incorporating category, portfolio and brand strategies and plans
• Optimises portfolio and brand profitability in a sustainable way, incorporating Rev Man guidelines into TM plans

Shopper and On- Premise Consumer understanding

• Applies learnings from research, time in market and multiple data sources to create strategic insights that anticipate shopper/consumer behaviour
• Creates shopper/consumer profiles that identify prioritised value drivers at point of purchase and consumption
• Ensures all channel plans reflect shopper/consumer understanding and opportunities, leveraging data and insights

RTM, Channel and Customer understanding

• Demonstrates an understanding of priority channels, value drivers and activation pillars by channel as well as OpCo trade terms and investment guidelines
• Develops channel plans that consider key customer strategies, needs and execution capabilities across direct, in-direct and digital RTM
• Anticipates future opportunities based on channel and customer needs and trends
• Understands key competitor strategies and execution capabilities to identify commercial opportunities
• Considers OpCo sales organisation capacity and needs when building plans

Channel strategy development

• Develop winning channel strategies and plans with SMART objectives
• Prioritize channels and tier customers for investment.
• Ensures that channel strategies support delivery of 3 year OpCo plan
• Translates category, consumer and customer value drivers into relevant channel strategy
• Coaches team in strategy development, project briefing and management

Annual Planning

• Builds segment plan by channel that reflects the 3 year channel strategy, leveraging value drivers via outlet execution standards
• Translates top-down channel objectives into objective-driven activities, allocating budgets in line with Rev Man principles
• Manage the channel budget cross functionally
• Develops PICOS for all channels, utilising category management and Rev Man insights.
• Develop the cold strategy and customer loyalty strategy for respective channels.
• Develop the draught strategy and plan for channels
• Ensures development of practical, implementable plans, materials and promotions that make for ease of execution
• Leads and coaches the team creation of the channel plan

Excellence in execution

• Ensures execution is in line with strategy, brand plans, calendar and budget
• Ensures cross-functional alignment and commitment to execution of the channel plans
• Delivers sales tools and information to support delivery of the channel plans
• Drives delivery of channel plan using execution reporting data
• Continuously evaluates execution performance by weekly market visits and demonstrates agility in adapting plans based on sales and customer feedback.
• Champions EoE purpose and process within the team

Channel, outlet and consumer segmentation

• Ensures trade census data is up to date, valid and fit for purpose
• Uses shopper/consumer, channel and customer information to prioritise value drivers
• Leverages database to enable matching of priority value drivers by channel with brand activation selection
• Enables targeted equity building in Gold /Silver/Bronze outlets for OpCo brand priorities
• Ensures that quantified segmentation is reflected in channel plans
• Ensures segment plans link to prioritised channel opportunities and investment allocation

Commercial Acumen

• Demonstrates understanding of profitability and drivers by channel to optimise investment
• Recommends investment choices by channel/customer/brand based on commercial jobs to be done and ability to execute
• Evaluates the segment plan against channel strategy and financial objectives
• Performs pre & post activity ROI analysis, generating recommendations for improvement
• Monitors and responds to competitor activity across the value chain

The successful candidate must have the following qualification, skills and experience: 

• Relevant tertiary qualification, preferably Bachelors or Honours in Commerce.
• Sales experience
• 7+ years’ experience in FMCG environments 
• Strong marketing, key accounts, channel and merchandising capability
• Exhibit strong leadership, problem solving, and time management capabilities.
• Experienced managing multiple sales channels.
• Strategic and commercial acumen

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Key Performance Areas would include, but are not limited to: 

Execute:

• Visits the market weekly to monitor execution and get feedback from salesforce and customers.
• Ensures delivery of programs and materials on time and in the right locations
• Ensures adherence to budget.

Develop:

• Channel strategy (where to play and how to win) resulting from the Brands ‘MWB’
• Activation Programs for the channel
• Visibility and service materials (merchandise)
• Channel assets: displays, fridges, draught beer equipment.
• Assist in developing customer tiering and PICOS

Analyse and Influence:

• Customer, shopper & consumer insight
• Channel performance (e.g. market share, channel profitability, Picos adherence,)
• Category plans for the channel.
• Channel spent and return.

Plan:

• Builds Channel plans for brands and regions.
• Builds annual catman plan down to account level activity
• Work with the space planners to build space plans (Retail)

Support:

• Integrated commercial plan for all brands, channels and regions.
• Brand campaigns and launches, Brand playbooks
• Region and Account plans
• Merchandising catalogues

The successful candidate must have the following qualification, skills and experience: 

• Relevant tertiary qualification, preferably Bachelors or Honours in Commerce.
• 7+ years experience in the FMCG environment
• Sales experience
• Strong marketing, key accounts, channel and merchandising capability
• Exhibit strong leadership, problem solving, and time management capabilities.
• Experienced managing multiple sales channels.
• Strategic and commercial acumen

go to method of application »

Key Performance Areas would include, but are not limited to:

• Leads and manages the Cellar processing environment safely, executes strategic plans (business / site / departmental plan) alignment, achieve efficient and effective cost /productivity from all Cellar Operations.
• Responsible for intake, handling, blending and supply of various spirits, wines, aperitif and cream-based products.
• Deliver First Time Right & Cellars Hygiene ICC scores consistently through world class best practices. 
• Supply the correct quality and quantity bulk product within required specifications timeously in the most cost-effective manner to the production / packaging operation. Minimizes delays and downtime to packaging lines.
• Manage short- and long-term planning of bulk products and dry goods from external suppliers.
• Minimise losses of bulk product, drive savings projects and continuously implements World Class Best practices e.g. TPM, through optimized SOPs (Standard Operating Procedures)/WI (Work Instructions).
• Owns the accountability of training, development, skilling and continuously improving teams competence and capability.
• Manage, plan, control and achieve annual budgets for various units in the Cellar and ensure proper stock controls are in place as per policy / procedures.
• Ensure adherence to the annual maintenance plan of all equipment within department.
• Management of quality management systems for ISO 9001, FSSC, HACCP within Heineken Beverages framework
• Ensure and maintain the integrity of the sensory and organoleptic profile of products.
• Participates regularly in cross functional interactions /problem-solving with other departments to ensure production plan is adhered to optimization opportunities are harvested.
• Liaising with buying departments to ensure the correct product ingredients and lead times are adhered to.
• Establish a positive and disciplined environment with the workers and manage all HR issues (including people performance) within the department.
• Manage and control administrative matters and SAP systems within department.
• Willing to stand in to perform work when one of unit managers or controllers are absent.
• Actively participate in daily and weekly meetings as set in MCRS (Management Control and Reporting System).
• Must be able to work under pressure and see to queries within time associated with cellar department.
• Innovation and business improvements in support of operational and strategic goals.
• Optimize use of utilities (water in particular) and implements proper waste management practices to assist in brewing a sustainable world, through a high hygiene standard environment.
• Proactively reduce working capital by reducing all spirits holding days.
• Migrate Wadeville Cellars to Heineken systems tools.

The successful candidate must have the following experience/skills:

• A relevant BSc degree, Engineering or equivalent qualification.
• A minimum of 5 years cellar experience and knowledge within the operations / production environment.
• Display in-depth knowledge of bulk planning methods and procedures.
• Display a high level of energy to persist with tasks.
• Ability to plan tasks and allocate time to prioritise and building in contingencies for the department.
• Ability to organise resources and effectively delegate tasks to subordinates.
• World Class Manufacturing best practices & TPM knowledge and implementation experience
• People management and leadership skills.
• Driven to provide efficient and quality standard of service to customers.
• Proven computer literacy in SAP & MS Office (Outlook, Word, Excel) on advanced level.
• The successful candidate must be high in innovative thinking, troubleshooting and have ability to provide creative solutions to `business, site and departmental challenges